Group Reflection on Marketing Management

Reflective Journal 1
One problem that I faced while working with this group was with Harry. We had a different though
process and it was becoming increasingly difficult for us to work together. I wanted to divide individual
roles and responsibilities among team members before starting the project. However, Harry felt it was a
waste of time to plan the responsibilities of entire project in advance because it would be difficult to
follow. During the first meeting we spent a long time in dividing the responsibility. Harry got into a
conflict with us and became quite cross during which declared that it is a waste of time to identify and
divide all the responsibilities right now. Rather than identifying and dividing small tasks’ responsibilities
among members, we found it easy to divide the entire project into major responsibilities and divided the
same among group members. From next time onwards, we would assign major responsibilities at the
beginning of the project because this strategy made it easy for us to coordinate effectively, our meetings
were more meaningful and we were able to complete the entire group work on time.
Reflective Journal 2
Information sharing among our team members has always been transparent. We have created an
atmosphere where every individual can share their feelings and emotions in front of everyone. All the
discussions happened over email or Whatsapp and hence were documented. Members were encouraged
to speak during meetings and address any issues that they might feel. All the members felt comfortable
with each other. There were many occasions where constructive feedback was shared within team
members. We made a Google group and a Whatsapp group where we communicated with each other.
We used to share all important files through Google Drive and was available for everyone to access. All
the members had complete access to the information that was shared among group members.
Consistent sharing of information also enabled improved coordination among members. All the
members were encouraged to communicate freely from day one. This instilled trust and respect among
team members. Everyone’s performance as well as productivity in the group increased owing to effective
coordination resulted from transparent sharing of information and knowledge among group members.
All the group members understood the importance of transparent communication. Everyone
encouraged each other to communicate transparently, believed in sharing information through online
mediums so that it can be documented and everyone was open to genuine feedbacks.
Reflective journal 3