1MARKETING MANAGEMENT Executive Summary Thereporthasbeenabletoanalysethedifferentkindsofstrategieswhichcanbe implemented by the Farsons Company in the competitive business environment. It has been noticed that the company has been capable of analysing the different strengths, weaknesses, opportunities and threats which needs to be improved with the help of the SWOT and PESTEL analysis. The BCG matrix helped in understanding the position of the different products in different departments and it helped in improving their efficiency to a large extent. Moreover, the marketing mix has been capable of analysing the position of the product in the competitive business environment.
2MARKETING MANAGEMENT Table of Contents Introduction................................................................................................................................3 1.1 Role of Strategic Marketing in Farsons...............................................................................3 1.2 Processes Involved in Strategic Marketing..........................................................................4 1.3 Analysis of Linkage Between Strategic Marketing and Corporate Strategy.......................6 2.1 Analysis of Tools Used for Development of Strategic Marketing Aspect...........................7 2.2 Analysis of Linkage Between Strategic Positioning and Marketing Tactics.......................9 2.3 Analysis of Merits of Relationship Marketing in Strategic Marketing Strategy.................9 3.1 Analysis of Marketing Techniques for Ascertaining Growth Opportunities in Market....10 3.2 Utilisation of Marketing Strategy Options in Market........................................................11 3.3 Creation of Appropriate Strategic Marketing Objectives for Market................................12 4.1 Impact of Changes in External Environment on Marketing Strategy................................13 4.2 Internal Analysis for Identifying Strengths and Weaknesses in Marketing Strategy........15 4.3 Proposing of Strategic Marketing Responses to Key Emerging Themes in Marketing Strategy....................................................................................................................................17 Conclusion................................................................................................................................17 References................................................................................................................................19
3MARKETING MANAGEMENT Introduction The report throws light in analysing the strategic management analysis of Simonds Farsons Cisk which is commonly known as Farsons. The company is commonly known as Maltese food and beverage company conglomerate present in Malta. The company is headquartered at Birkirkara, Malta and it was incorporated in the year 1928. The areas which are served by the company is Malta and the company has been focusing mainly on brewing, selling and production of the different soft drinks along with beer and other food items which are liked by the different customers present in Malta. The main products which are sold by Farsons Malta include the different kinds of alcoholic and non-alcoholic drinks and other food items such as sauces and condiments along with cereals and snacks which help them in attracting customers. The product which will be showcased in the respective report isDiet Kinnie Soft Drinkswhich is one such product that is sugar free and especially prepared for the ones who are health conscious, yet prefer to consume soft drinks. It is the zero-calorie variant of Kinnie and it is Malt’s own favourite soft drink as well (Farsons.com 2020). Diet Kinnie has now become the integral part of the Kinnie Portfolio and the sales have increased to a large extent in the last few years as the customers are preferring such food items more than the regular soft drinks which are high in calorie. 1.1 Role of Strategic Marketing in Farsons As commented byWahab et al. (2016), strategic marketing is helpful in proper identification of the different strengths of the company that will be assisting them in differentiating themselves from the other competitor companies that are present. The strategic marketing plays a crucial role in the company as it will be assisting the company in achieving
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4MARKETING MANAGEMENT goals through utilising the different scarce resources in an efficient manner. In case of Farsons, the company has been capable of introducing the zero calorie soft drinks which has been the main attraction among the young generation who are working and college goers especially, the ones who are conscious regarding their health and wants to consume food and drinks which are tasty and healthy as well (Vilkey and Dehbid 2016). 1.2 Processes Involved in Strategic Marketing As opined byTrivedi (2018), the process involved in strategic marketing includes the following steps which will be effective in generating positive impact on the entire business which are described as: Planning the mission, objectives and vision is the first process that involved in strategic marketing as the managers along with other stakeholders of the company needs to define the same that will be propelling the strategic marketing. The objectives need to be analyzed on SMART approach that enhances the appropriateness of the goals which needs to be developed and achieved by the company successfully (Trigeorgis and Reuer 2017). Secondly, analysis of the positioning in the industry is the other approach which needs to be implemented by the companies through the help of SWOT analysis for understanding the external opportunities and threats and internal strengths and weaknesses. In addition, brandpositioning,segmentationandtargetingneedstobeanalyzedforestablishing memorable impression on different customers (Thieu et al. 2017). Establishmentofthemarketingtacticsistheotheraspectwhichneedstobe implemented by the companies for generating a strong view on the marketing mix for creating the strong brand image in the market (Tengeh and Nkem 2017).
5MARKETING MANAGEMENT Putting the entire process in the work is the other element which needs to be implemented forb development of schedules and executing process which will be capable of gaining competitiveness (Soosay et al., 2016). Lastly, evaluation and modification are the aspects which will be capable of critically executing the SMART planning techniques in a successful manner. In case of Farsons, the company is successfully in following their mission and vision which includes the fact that “they want to create and nurture the world class brands which will be inspiring the loyalty and trust among the different customers”.Moreover, the company is aiming to employ more trained employees who have the capability to deliver the quality as well as sustainable driven operations in the market successfully without much issues (Reinecke 2016). The company has been working towards their vision and it was effective for them in managing their performance in a positive manner successfully. Additionally, Farsons is workingonthemissionon adailybasisthroughachievingexceptionalstandardsof experience in introducing more such drinks and attract large group of customers through focusing on the individual and collective efforts (Read and Sanderford 2016). The objectives of Farsons is to act as the dedicated food and beverage partner wherein they are capable of achieving and providing customers with myriad opportunities on offer, which includes both taste and health fitness (Prajogo 2016). In case of Farsons, the company has been able to work towards their mission and vision and through understanding the needs and preferences of customers thoroughly. Through the SWOT analysis, the company has been able to generate the low-cost airline facilities to the customers through providing competent services.
6MARKETING MANAGEMENT Figure 1: Perceptual Mapping of Farsons Organic Soft Drinks (Source: Created by author) From the perceptual mapping of the Farsons Organic Soft Drinks, it can be analyzed that the different customers are preferring to consume the organic drink as they are less in calorie and it will be improving the growth prospects of the company successfully. Farsons Organic Soft Drinks are capable of developing the low aerated as well as less artificial soft drinks which will be playing a vital role in managing the effectiveness of the company successfully as the health-conscious customers are preferring to consume the healthiest as well as tasty soft drinks which will be meeting their taste and preferences. 1.3 Analysis of Linkage among Strategic Marketing as well as Corporate Strategy As opined byPostavaru et al. (2019), the corporate strategy is considered to be the car engine of company and it helps in driving the business towards the long-term goals of the company successfully. The company is mainly diversified when they are able to provide the
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7MARKETING MANAGEMENT customers with different kinds of products and services. The corporate mission of Farsons is described as follows: Sourcing of the products and making soft drinks and food items which are zero in calorie (Pomering 2017) Using of the sugar free substitutes in the different drinks and food which are produced by them Not to spend in a heavy manner on advertising and the ones which are advertised are ethically sourced in nature as well Moreover, in order to generate the effective in the corporate strategy in the strategic marketing planning, the company has been capable of developing different marketing schemes which are as follows: Bulk-Purchasingis one of the aspects which can be used by Farsons as producing and delivering the food and soft drinks in large quantity will be cost effective and the suppliers working with Farsons will be happy for working with Farsons in maintaining strong relationship with the customers. Low in Budgetas well as Effective is the other aspect which can be used by Farsons which will be efficient in advertising the products and the minimal amount of money will be spent in the respective manner (Pogorelova et al. 2016). 2.1 Analysis of Tools Used for Development of Strategic Marketing Aspect With the help of Ansoff Matrix, the marketing strategies of the companies can be analyzed which will be impacting the performance in a possible manner. The four major elements of the Ansoff Matrix include: Diversification
8MARKETING MANAGEMENT Product Penetration Market Penetration Product Development In case of Farsons Soft Drinks Company, they follow themarket penetration strategy for developing their growth in the business prospects. The market penetration is assisting the company and the respective soft drinks in increasing their market share in the existing customer base. The same can be achieved by the company through selling the same organic products in the existing market and it will be helpful for them in attracting the different customers (Mišič and Podnar 2017). Farsons Company firstly developed their first juice category in the year 1938 and in the last few years, the organization has been constantly introducing various other series of the soft drinks to the customers and attracting them. In such scenario, the organic Kinnie Organic Soft Drinks and the most dominant kind of users are mainly from Malta. In addition, the company has been capable of expanding their business in parts of The United States of America, Australia and other emerging countries (Liu et al. 2017). However, as the soft drinks market is highly dominating, therefore, the respective company is unable to attract the large portion of market in different parts of other countries and it impacted their sales and revenues to a large extent. In the current scenario, the Farsons Company is trying to add in the different features such as the adding the sugar free substitutes that will be beneficial for gaining the strong market share and generate revenues for the company successfully. 2.2 Analysis of Linkage Between Strategic Positioning and Marketing Tactics In the different kinds of business scenario, the proper linkage between the strategic positioning as well as the tactics related to marketing plays a vital role in case of Farsons
9MARKETING MANAGEMENT Organic Soft Drinks Company. Proper positioning is essential for understanding where the product places the respective organic Kinnie Soft Drinks. On the other hand, marketing tactics is wherein the organization utilises how the organization is capable of utilising different actions for executing strategic positioning plan (Kraus et al. 2016). In case of Farsons Kinnie Soft Drinks, they have been capable of successfully positioning themselves as the lowest aerated and the highly healthy product which has been implemented in minds of customers. The product is trying to suit the different needs of customers specially the different health conscious customers in Malta. It enables the people in staying healthy by consuming different kinds of products which enhances their growth patterns in the market and it implements the different techniques which helps them in improving the capabilities of marketing successfully (Ellram and Murfield 2019). In addition,Diet Kinnie Soft Drinksis the product which helped the company Farsons in gaining competitiveness in the competitive business environment. The product of Farsons company has been capable of introducing them as the most innovative product as it is entirely organic and it is healthy and market leader in Malta (Kraak et al. 2017). The most effective feature of Diet Kinnie Soft Drinks is the flavours and taste as it tastes entirely like the normal soft drinks, however it is healthy and therefore, it is liked by the wide range of individuals in the Malta economy. 2.3 Analysis of Merits of Relationship Marketing in Strategic Marketing Strategy The organic and diet sugar free soft drinks which are sold by Farsons Company is the main aspect which has assisted the company in building strong relationship with the different customers successfully. Through proper surveys which have been conducted, it has been noticed that the company understood that healthy life style is the prime concern of the different individuals in different parts of the world and therefore, they were able to develop
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10MARKETING MANAGEMENT value with their customers successfully (Jaminyasa et al. 2017). In most of the times, the company used the relationship marketing for building strong bond with different customers and gained the loyalty of customers. It is highly essential for Farsons Company to stay connected with the loyalty of customers for showing support as well as appreciation. In such scenario, the organization tried in retaining different customers who are the existing ones and ensure that they are the one who will be staying in the future. In the present scenario, there are different other aggressive level of competition from Coca-Cola as they have been introducing Diet Coke, however, the reviews are not up to the mark and it can be the advantage for Farsons Kinnie Diet Soft Drinks (Jackson and Ahuja 2016). Through the help of relationship marketing, it has been capable of enabling the fact that interaction among customers as well as company are meaningful as well as effective. The organization Farsons Company can be investing highly on research and development for innovating other soft drinks and health drinks which are low aerated and high on organic ingredients which will be suiting the needs of the youngsters as well the aged person (Houghtaling et al. 2019). 3.1AnalysisofMarketingTechniquesforAscertainingGrowthOpportunitiesin Market In respective scenario, Farsons Company needs to analyse the different growth-related opportunities in different markets with utilisation of effective kinds of marketing related technique. The entire team of marketing is mainly responsible for conducting different aspects such as collection of data, anticipating actual future trends along with satisfying requirements of customers. From the recent analysis of news regarding Farsons company, it has been noticed that company is lagging behind in Australian and US economy as there are other competitors such
11MARKETING MANAGEMENT as Coca-Cola or Pepsi which are going ahead. In such scenario, there have been different instances wherein the company postponed the introduction of few soft drinks and it impacted their growth in Australian economy and they have dropped the percentage of profitability to a large extent (Hackley, Hackley and Bassiouni 2018). In the economy of Malta, the company has been capable of attracting more than lakhs of customers who have the preference of drinking the healthy yet tasty drinks which will be impacting their growth preferences in a successful manner. In the Australian economy, there are different other competitor companies due to which it is impacting growth of Farsons Company largely. In such scenario, proper analysis of the potential related to growth is required to be analyzed in the following manner: The market analysis of the youngsters who are preferring to drink soft drinks need to be analyzed in economy of Australia as it will be providing them with the view on introducing new drinks that will be different competitors (Datta, Ailawadi and Van Heerde 2017). The data related to the other competitor’s information is needed to be analyzed as the company needs to be aware properly regarding their competitors such as Coca-Cola. After analysis of the respective information, it will be helpful for Farsons Company to utilise the capabilities for penetrating existing products such as the variety of soft drinks that can be seen as the opportunity for market (Galli and Kaviani 2018). 3.2 Utilisation of Marketing Strategy Options in Market In the current scenario, it is highly essential for choosing the appropriate kind of strategy option for using in Malta and Australian economy. The strategy which has been utilised helps in suiting needs as well as demands of target customers and target market is considered to be the respective segment which is selected by company for focusing on
12MARKETING MANAGEMENT objectives. In case of Farsons, the marketers in Farsons need to decide target markets through that, they will be able to meet the demands of customers successfully (Galli and Kaviani 2017). As per the different statistics, it has been seen that the target market will be ranging from 16 years to 35 years of age who are the working people and students and they prefer to consume healthy soft drinks which are organic in nature. The young youth are the major target customers and they will be able to achieve high level of effectiveness and efficiency in the market successfully. In addition, the BCG matrix can be capable of dividing market options in the Malta market successfully. Stars-The Kinnie Diet Soft Drinks is considered to be the star wherein they have the high market share and it is capable of sizeable portion of the market which are considered. Dog-The different other soft drinks such as high in sugar are dogs which are low growth and market share (Dang, Jasovska and Rammal 2020). 3.3 Creation of Appropriate Strategic Marketing Objectives for Market The Farsons Company’s Diet Kinnie Soft Drinks will be bringing benefit to the company in the long-term. The business relatedobjective is basically creating successful long-term growth in Australian economy in a fast manner. Therefore, the main marketing objective of Farsons Company is to achieve as well as attract large number of customers and promote high level of sales. The marketing mix of the company will be capable of earning high level of efficiency in the market which will be capable of developing high level of sales and profitability (Bui and De Villiers 2017). Product-The products which are sold by Farsons Company include different organic soft drinks and alcoholic drinks along with other food items which are the part of the product
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13MARKETING MANAGEMENT portfolio. There can be introduction of recycled tetra packs and cans that will be helpful for attracting large number of customers (Blut, Teller and Floh 2018). Price-The pricing strategies of the company include the premium pricing strategy which will be effective in improving the growth prospects of the company successfully. However, due to the same, the company is not able to target the different other income grouped customers which is the disadvantage for them. Place-The company is located in Malta and they have the efficiency and they are selling their products in Australian market as well. Due to the same, it is impacting their growth prospects successfully (Becker et al. 2018) Promotion-There are different social media promotions such as through their official websites or the Twitter account which helps them in attracting large group of premium customers in the market. 4.1 Impact of Changes in External Environment on Marketing Strategy With the help of PESTLE analysis, the condition of external environment can be analyzed which will be providing a brief overview on the different external opportunities and threats which can be impacting performance of company negatively or positively. Farsons Organic Soft Drinks Company is one of the most effective companies in Malta that is known by one and all in the respective economy and it is most popular and known brands which help them in attracting large customers, however, there are few factors which can be creating impact. Political Factors-Diet Kinnie Soft Drinksis one of the organic soft drinks which is made up of the 100% natural ingredients and they are capable of meeting the different regulations of government for putting the different products on the shelves of the stores.
14MARKETING MANAGEMENT However, the political stability is effective and it is creating opportunity for Diet Kinnie Soft Drinks in managing their position in the market successfully. Moreover, there are trade agreements and other threats such as trade tariffs that may arise. It can be inclusive of the increased cost of the different organic ingredients which can be making the product costlier in nature (Anderson et al. 2020). Economic Factors-The economic situation of Malta can be influencing sales of the Diet Kinnie Soft Drinks as well as other smoothies due to the premium kind of pricing as well as availability of the different cheaper substitutes in the market. In such scenario, the company Farsons need to adopt different cost leadership approach in order to improve their position in the market and it will be impacting their performance in the long run as well successfully (Abril and Rodriguez-Cánovas 2016). Social Factors-In the current scenario of the business environment, the different customer’s tastes and preferences are changing on a day to day basis. In such scenario, the Farsons Diet Kinnie Soft Drinks will be able to gain the strong market share in an efficient manner which will be effective for them in understanding their tastes and improving their growth prospects (Abril and Rodriguez-Cánovas 2016). Through introducing the organic Diet KinnieSoftDrinks,itwillbecapablefortheFarsonsCompanyinimprovingtheir profitability and the different customers will be capable of purchasing and consuming healthy yet tasty soft drinks in a positive manner. Technological Factors-The different technological factors play a vital role on the Farsons Diet Kinnie Soft Drinks as the company mainly utilises 100% recycled plastic cans as well as bottles and it is proving to be highly sustainable in nature that impacts their performance successfully. The recycled bottles and cans are the current interest in the overall recycling of the drink bottles along with attracting the different customers appropriately.
15MARKETING MANAGEMENT LegalFactors-In caseofFarsonsOrganicDrinksCompany,thecompanyis complying with legal framework which includes health and safety along with manufacturing laws that enhances the different aspects of the company in an efficient manner. However, thereareemploymentrightsalongwithhealthandsafetylawswhichneedstobe implemented by the company for generating efficiency in corporate governance related factors (Abril and Rodriguez-Cánovas 2016). Environmental Factors-The company Farsons use the natural ingredients as well as their commitment towards sustainability related practices. By reducing the footprint, the company and the Diet Kinnie Soft Drinks can be assisting in addressing issue related to change in climate that can be creating adverse weather conditions as well as harvesting in fruits as well as vegetables. 4.2 Internal Analysis for Identifying Strengths and Weaknesses in Marketing Strategy With the help of SWOT analysis, the internal strengths as well as weaknesses can be identified which will be helpful for understanding the growth prospects of the company and the threats which can be impacting performance of the company. Strengths Firstly, the Farsons Organic Drink Company’s main strength lies on thebrand image of the company as the quality as well as innovation are the two main prospects which are mainly preferred by the company and it will be helpful for generating success in the market. The innovation has been seen in the product and the business model which impacts their performance successfully. With their organic soft drinks introduction in the company, the brand equity has been unique (Becker et al. 2018).
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16MARKETING MANAGEMENT Moreover,loyalty among the different customersis the second element which helps them in managing their effectiveness through introducing the organic soft drinks with the help of the natural ingredients which are used by the company. The different ranges of the products which are sold by them are highly efficient and healthy which are consumed by working individuals specially as they prefer healthy food items (Becker et al. 2018). Weaknesses Premium pricingis the first weakness of Farsons Company as it is affecting the purchasing power of the individuals in the market of Malta. In the economy of Malta, people are receiving such soft drinks at lower cost and it impacts their growth negatively. Moderate Level of Competitionis the other weakness which impact the performance of Farsons Company wherein the brands selling soft drinks are high and it can be impacting their level of sales and profitability in the market of Malta (Becker et al. 2018). Opportunities Expansion in different Developed and Developing nationsis the first opportunity which can be impacting the growth of the company positively. When Farsons will be selling their products in different parts of the world, it will be helpful for them in improving their growth prospects and it will be capable of developing efficiencies in the positive manner. Sale of the Different fewer famous productsis the second opportunity which can be impacting performance of Farsons Company positively. It has been seen that there are different soft drinks which are high in calorie that can be impacting health of the customers and therefore, the sales of such products have declined. In such scenario, the products can be transformed through including the different kinds of sugar free contents for improving their presence.
17MARKETING MANAGEMENT Threats Relying on the Suppliers of Fresh Fruits and Vegetablesis the first and foremost threat which can be impacting performance of the company negatively. The suppliers are less in market and the competitors are high in number. In such scenario, the performance and the sales of the company is declining to a large extent (Becker et al. 2018). 4.3 Proposing of Strategic Marketing Responses to Key Emerging Themes in Marketing Strategy In the current scenario, there are different soft drinks company present in the Malta economy and all around the world which are operating internationally and nationally as well. The main aim of the companies is seeking profit related opportunities along with reduction of the overall sole dependence in only just one market. In such scenarios, the different customers around the world prefer them to implement the different CSR practices which will be impacting their growth prospects successfully and generate high level of environment friendly awareness among customers and other stakeholders in the company (Becker et al. 2018). In case of Farsons Company, it has been noticed that the company has been capable of engaging themselves in different CSR related practices which helps them in improving their growth and profitability to a higher level. Farsons Group has been highly committed for upholding highest level of standards of the corporate kind of behaviour and they have been able to improve their growth (Farsons.com 2020). Conclusion The company has been transparent regarding the different ethical aspects and values which are being followed by them and it implements the strong sense of values wherein the
18MARKETING MANAGEMENT trust along with integrity are the central aspects. Apart from the same, the company needs to involve in protecting the fauna and flora as the main initiative is done through supporting overall conversion of dumping ground of waste in dedicated repository for original flora and fauna in different parts of the world (Farsons.com 2020).
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