Marketing Communication of Nike: IMC Planning and Situational Analysis
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This report discusses the marketing communication of Nike, including IMC planning, situational analysis, SWOT analysis, and marketing mix. It analyzes the internal and external environment of the company for sustainability.
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Running head: MARKETING MARKETING Name of the Student Name of the University Author Note
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1MARKETING Executive Summary In this report the marketing communication of Nike is discussed. Nike is a brand which develops the IMC planning to analyse the internal and external environment of the company. Nike is selling its products online to expand its business globally to many potential customers. The IMC plan includes the SWOT analysis which determines the strength, weakness, opportunity and threat for analysing the future of the company. The pest analysis helps to analyse the external environment and determine possible approaches for expansion of its products and to introduce new product line. The situational analysis helps to determine the problems faced by Nike in the competitive world. The purpose of the study is to analyse the internal and external environment for sustainability of the firm.
2MARKETING Table of Contents Introduction................................................................................................................................3 IMC plan....................................................................................................................................3 IMC planning process................................................................................................................4 Environmental Analysis.............................................................................................................5 SWOT Analysis of Nike............................................................................................................7 Marketing mix of Nike...............................................................................................................8 Internal and External Analysis.................................................................................................10 Conclusion................................................................................................................................15 References................................................................................................................................16
3MARKETING Introduction Marketing communication are the techniques that are used by the organisation or individuals to promote others for promotional information about the products, brands and services.Themarketingexpertsdevelopsthedesignforvarioustypesofpersuasive communication either directly or indirectly to the targeted customers. The marketers uses effective tools for marketing communication to create brand awareness for the potential customers (Bibby, 2015). In this report, the design of market communication objectives and channel for Nike product is designed.As a Marketing Communication Executive, IMC planning and situational analysis for Nike is developed. The strategic plan for promotional budget and promotional mix to succeed in effective communication for the product. IMC plan Integrated marketing communication plays prior role in interpreting message to the end-users through several channels to attract customers in an effective manner. The IMC planning helps the organisation to implement effective communication that can provide with the potential of the business to get better results by advertising and conducing campaigns (Blakeman, 2018). This also helps in minimizing cost of marketing of a product.
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4MARKETING IMC planning process Reviewing of marketing plan Analysing the situation for all promotional programs Analysing the communication process Determining the budget Developing the integrated marketing communication program Adverti sing Direct Marke ting Sales prom otion Public Relati on Perso nal selling Adver tising Objec tives Direct marke ting objec tives Sales promoti on objectiv es PR objec tives Perso nal selling objec tives Message Strategy Direct Marke ting Strateg y Sales Promoti on Strategy PR Strate gy Personal selling strategy Media Strategy Integrating and implementing the strategy for marketing communication Monitor, evaluate, and control the integrated marketing communications program
5MARKETING Step 1. Review of Marketing Plan: It is used to determine the company’s current position in the global market before developing a promotional programme. The marketing plan is the written document which shows the company’s overall marketing strategy and programme that helps to determine the product line. The details of the situational analysis of Nike which shows an internal marketing audit and an external analysis of the competition and the factors affecting the business environment. Nike is a leading apparel company and sports footwear (Brohi, et al., 2016). Athletes are its target market and it sells shoes, sports equipment and clothes. In past five years, manufacturing of sports and athlete goods has tremendously slowed down according to the growth rate in sports segment. But Nike’s demand in sports goods has increased over the period. Customers are more health conscious, this increases the demand for various athlete equipment’s. Nike has strong brand awareness strategy among consumers to gain more market share. It has vertically integrated operations such as manufacturing, marketing, designing and retailing process. This vertical approach is to examine the trend of consumer and to introduce newest technology (Copley, 2014). It is widely expanding and it has projected more than 65 billion in 2018. Customers like to purchase athletic footwear, exerciseequipment,athleticapparel,andmanymorebutthesearetherecreational transformation. Most Nike’s products are sold online and its distribution channel has highest growth in market share (Duncan, 2013). Many consumers like to shop in stores rather than online. Environmental Analysis PEST Analysis of Nike Political: Nike’s internal procedure is hampered by employee laws and worker rights.
6MARKETING The government policies helps in the growth of Nike. Nike handles its legal issues which affects the production. Nike takes the help of foreign countries and government to make the products. Economic: Nike provides employability when there is high growth of economy. Due to company’s economic slowdown customers can be affected and this also lessens the confidence of customers for the products. Nike can have risks of exchange rates, interest rates and currency. Increase in material prices and other labour cost for improving the living standards can also affect the product sale of Nike. Many countries sponsors Nike. Social: Customers are being more loyal for the brand and they are more conscious about the brand which benefits Nike. Customers are more health conscious and participating in sports has increased the demand of Nike’s sports products. Increase in the market share of female customers also benefit Nike. Nike can expand its product range by diversely considering demand and preference of customer. Technology: New technology affects Nike as it is used in the process of making specific products. The unique design of Nike can be made through new technologies. It facilitates with online channels for shopping in new digital trends.
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8MARKETING SWOT Analysis of Nike StrengthWeakness Nike is world- wide famous and top in shoe categories Nikehasjointventureintheeraof innovation with Apple’s IPod Nike has strong distribution channel with strong position in the market Nike has access for designing shoes online for the customers to innovate shoe design Nike has diversified the products worldwide It usually conducts campaigns to endorse its products Nike’s main sale is footwear Nike has faced many obstacles in past and violations which say they provided minimal wage to their workers Work environment is very poor Nike has bad reputation to some extent Itsalesitsproductsinhighpriceas compared to its competitors OpportunityThreat It can expands its product line by adding sport’s wear, jewellery and sunglasses Nike brand can also expand its business internationally Nike can sponsor many market events such as FIFA or Olympics Nike can have the possibility to grow its women athletes’ segmentation Nike can also introduce fashion brands Nikecanhaveathreatofeconomic recession and thelevelof fluctuationin currency can result in loss Nike has higher competition who develops high quality products Nike has price sensitivity
9MARKETING Marketing mix of Nike Nike has established its brand image and has strong marketing mix. Nike believes in pull strategy. It has seized against big competitors such as adidas and reebok. Product Nike offers various products such as apparel, equipment and shoes with wide variety range. These are top selling products of Nike. Nike focuses on sports products in clothing or equipment segments. Nike produce running shoes, and offers athletics, tennis, basketball, hockey, baseball, soccer and lacrosse products which includes sports products(Đurić and Trajkovic,2016).NikeAirJordanXX3,introducedbasketballshoeproposinghigh performance rating which is designed for aiming the market environment. Nike offers other sports products such as skateboarding, wrestling, golf, baseball, football, tennis, cheerleading, and sells shoes for racing and outdoor sports(Henninger, 2017). NIKEiD is a sub brand which benefits thecustomer to design the footwear of their own choice. Pricing The product price is affected by the types of products. Nike has the pricing strategy which has competitive objective comparing to other retail shoe. The pricing of products is determined by analysing target customers. Nike brands have a high premium. Pricing strategy uses the vertical integration where the participants from different channel levels take role to control cost and have a great impact on pricing of product(Kerr, and Patti, 2015). Nike has made the brand so popular that many customers may buy the product paying more money for quality products. Nike uses cost based or value based pricing other than competitors which offers low price. The target customers of Nike are niche market and have power to handle the
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10MARKETING product with the financial capability(Kuang-Jung, 2015). This encourages the customer to buy more products of Nike. The customers of Nike specifies what they can pay for the services they have been provided with. The services of Nike is compared with other competitors for quality to check the prices are fairly charged or not. Place Nike shoes are sold by many multi brand stores and in exclusive Nike stores on a global basis. Nike has 20,000 retail stores and sells the products in more than 200 countries in the international market.The international market, subsidies, license, and independent distributors sells the products of Nike(Luu, 2016). The main target of Nike is to expand its business by opening more stores and franchise to reach all potential customers. This approach is to expand maximum buyers. In the international market, Nike has independent distributors, subsidiaries and licenses who sells the product of Nike. Nike has outsourcing strategy to reduce the cost of products with developing countries in Asia, China and Vietnam(Matović, 2015). Nike is focusing on online advertising, so it is spending more money on online advertisement and less on advertising media. Nike has a unique distribution strategy for its products: Nike town shop: Nike products are served internationally to the customers. NIKEid: It provides online facility for the customers where they can design their own shoes as per their requirement. Retail stores: The retail stores serves high demand products for the target customers. Flagship stores: Nike has a contractual deal with many retail stores that has a flagship label which has a high volume of Nike’s products to serve the customers. Promotion
11MARKETING The marketing communication mix is developed by Nike to attract new customers and establishes a balance between existing and new customers. This promotional mix is one of the strength of Nike. Nike has expanded its offers globally to increase brand image and attract more customers(McFadden, 2017). The print advertisement usually provides strong message to the customers. Nike has its promotional activities by using a popular athlete to promote its products. The advertisement of products helps to influence more customers and increases the expectations for the shoes. The promotion of Nike uses celebrities, billboards, commercials to target more customers and to aware them about the brand or offers it presents(Nguyen, 2013). Nike needs promotional intellectuals who can help to encourage new product into the market. Nike can also use the maxi environment to create brand awareness. Nike has formulated marketing strategy for online ecosystem(Orasmäe, 2017). Nike is planning to cut for print advertisement and television and increases more promotional activities online or in social media. The brand image, trademark, Nike’s name makes Nike the most recognized brands in the global market. Nike has high revenue generation as it has brand power and sponsorship from other companies. Step 2.Promotional Programme Situational Analysis: Internal and External Analysis Internal FactorsExternal Factors Promotionalassessmentofseveral activities of firm and its capabilities Promotional department of the organisation Checkingfirm’scapabilitiestodevelop promotional programmes(Orazi, 2017). Customer Analysis Determiningtargetmarketoranalysing demographic factors Determiningthedecisionholder,and influencer to buy a product
12MARKETING Determiningtheroleandadvertisement functions of promotional facilitators Promotionalreviewofprevious programmes and its outcome Objectivesofpreviousprogrammesare reviewed Allocation activities are reviewed Promotional mix strategies are reviewed Resultsofpromotionalprogrammesare reviewed BrandImageandpromotional implications are assessed Strengths and weakness of products and services are assessed Analysingthestrengthandweaknessof product and service Analysingthebenefitsofproductsand services(Vollero, 2019). Analysing the unique selling point Packing of products are assessed Comparison of products with competitors for better results Determining how the purchase decision is made and their roles Customer demand and needs are analysed Approaching for Customer loyalty Social factors that influence the customer to purchase Seasonal factors or any geographical factors which attracts the customer more in number (Tafesse, 2017). Studyingcustomerlifestyletoinfluence them and analysing the perceived behaviour or targeted customer Competitive Analysis Analysing direct and indirect competitors Analysing the current position of the firm in the market Competitors’ ad budget is determined so as toknowthestrengthofcompetitors (Thorson, and Moore, 2013). Environmental Analysis Determiningcurrenttrendsandfuture developmentswhich canhave apositive effect on promotional programmes
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14MARKETING Step 3.Analysis of Communication Process: The communication process of Nike is by campaigning and advertising their products to the target market. Nike communicates effectively with the customers by various sources and channel factors such as online sources(Svahn, 2016). Nike has created awareness about the product and has created brand image globally. Step 4.Budget Determination: Budget determination is a process which determines the promotional cost and allocation of funds. Period EndingMay 31, 2018May 31, 2017May 31, 2016 Total Revenue35,800,00028,930,00025,567,000 Cost of Revenue16,789,00017,346,00018,758,000 Netincome applicable To common shares 7,469,0006,873,0006,743,000 The net revenue of Nike in the year 2018 has increased to 36 B as compared to 2017 and 2016, 28.9B and 25.5B respectively. So the total income has increased to 7.5B, this can be forecasted that Nike can increase the expense in marketing for more increment in market share and can expand the business globally. From the above data, 2019 budget plan can be forecasted: May 31, 2018May 31, 2019 Total revenue35,800,00040,000,000 Market expense36%40%
15MARKETING -Marketing communication -Marketing channels10%12% -Marketing research10%11% Total expense % of sales56%63% From the above table, the strategy stated an increment of 10% in sales. It is forecasted that in the year 2019 the increment in sales may be 10-12%. So an increase of sales margin in marketing expenses by 7% in 2019. Step 5.Developing the Integrated Marketing Communications Programme: At this stage, decisions are made based on roles and importance of all the functions. The promotional mix strategy is made for Nike to set the objective related to the budget. Decisionsaremainlymadefor thepromotionalactivitiesandprocedurestoevaluate systematic performance for any changes(Stanković, 2014). Nike uses this promotional mix or known as marketing communication mix to implement an effective communication with the targeted customers. Nike uses different communication procedures for promotional activities(Ots and Nyilasy, 2015). To establish a systematicmaintenanceofmarketingcommunicationmix,Nikedevelopsastrategic combination of public relation, direct marketing, personal selling, sales promotion and advertising. This strategic combination helps the firm to promote their products and to strengthen the brand image(Roux, and Van der Waldt, 2016). It uses the media such as magazines, television, newspaper, radio and many more.
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16MARKETING Advertising To set advertising objective Determine advertisement budget Develop strategies for conveying message to the customer Sales promotion Stratify the objective of sales promotion Determine promotional budget Develop strategies for sales promotion Personal selling The objective for the personal selling is to be set. Determine the budget Develop an effective responsibility and set selling roles Direct marketing The objective of direct marketing is to be set Determine the budget of direct marketing Develop the strategies for direct marketing Public relation The objective for establishing public relation is to be set Determine the budget for PR Develop the functions of PR Step 6.Mentoring, Evaluation and Control: Thisstagehelpstodeterminetheobjectivetomeetintegratedmarketing communicationthroughpromotionalprogramme.Thisstagehelpsthemanagerswith feedbacksregardingeffectivepromotionalprogramme(Shin,2013).Bymentoring,
17MARKETING evaluatingandcontrollingthefunctionshelpstodrawSWOTanalysisforstrategic development and further promotional plan. Conclusion ThereportconcludesthatNikehasdesignedtheobjectivesofmarketing communication and has online channel as well as distributors to sell the products. The IMC plan for Nike has been developed to have a situational analysis to determine the strength and weakness of the firm to eradicate the weakness and threats that may appear due to many misleading strategies. By understanding the objective of marketing communication for effective flow of product and determining the promotional activities, it makes the firm more competent to achieve competitive advantage in global market. Strategic plan, promotional mix, promotional budget and implementing the control mechanisms helps Nike to establish a strong potential to sell its products for long run aspect.
18MARKETING References Bibby, D.N., 2015.The Role of Brand Identity in the Implementation of Integrated Marketing Communications (IMC) by Advertising Agencies(Doctoral dissertation, Auckland University of Technology). Blakeman, R., 2018.Integrated marketing communication: creative strategy from idea to implementation. Rowman & Littlefield. Brohi, H., Prithiani, J., Abbas, Z., Bhutto, A. and Chawla, S., 2016. Strategic Marketing Plan of Nike. Copley,P.,2014.Marketingcommunicationsmanagement:analysis,planning, implementation. SAGE. Duncan, T. and Caywood, C., 2013. Marketing Communication.Integrated Communication: Synergy of Persuasive Voices, p.13. Đurić, S. and Trajkovic, S., 2016. Communicating with target market environment.Journal of Process Management. New Technologies,4(3), pp.30-38. Henninger, C.E., Alevizou, P.J. and Oates, C.J., 2017. IMC, social media and UK fashion micro-organisations.European Journal of Marketing,51(3), pp.668-691. Kerr, G. and Patti, C., 2015. Strategic IMC: From abstract concept to marketing management tool.Journal of Marketing Communications,21(5), pp.317-339. Kuang-Jung, C., Mei-Liang, C., Chu-Mei, L. and Chien-Jung, H., 2015. Integrated marketing communication, collaborative marketing, and global brand building in Taiwan.International Journal of Organizational Innovation,7(4).
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19MARKETING Luu, T.V., 2016. Integrated Marketing and Corporate Communications Strategies-Case Siida Inari. Matović, V., Knežević, M. and Papić-Brankov, T., 2015. The necessity to adjust traditional integratedmarketingcommunicationstoolsandtechniquestonewglobal trends.Ekonomika,61(4), pp.141-154. McFadden, T., 2017. Integrated Marketing Communication as Epideictic Rhetoric and Its Implications for Ethical Branding. Nguyen, H.Q., 2013. Marketing communications plan for RelationshipGames. Orasmäe, A., 2017. Integrated Marketing Communication. Orazi, D.C., Spry, A., Theilacker, M.N. and Vredenburg, J., 2017. A multi-stakeholder IMC framework for networked brand identity.European Journal of Marketing,51(3), pp.551-571. Ots, M. and Nyilasy, G., 2015. Integrated marketing communications (IMC): Why does it fail?:AnanalysisofpractitionermentalmodelsexposesbarriersofIMC implementation.Journal of Advertising Research,55(2), pp.132-145. Roux, A.T. and Van der Waldt, D.L.R., 2016. Toward a model to enhance synergy of out-of- home advertising media integration strategies.Journal of Promotion Management,22(3), pp.386-402. Shin, K.Y., 2013.The executor of integrated marketing communications strategy: Marcom manager’s working model. Springer Science & Business Media. Stanković,J.,Brkljač,M.andNikolić,S.T.,2014.Strategicintegratedmarketing communications:Dominationorequalityofelements?.AnaliEkonomskogfakultetau Subotici, (32), pp.205-218.
20MARKETING Svahn, M., Wahlund, R., Denward, M., Rademaker, C. and Nilsson, P., 2016. A model for evaluating converging media for advertising purposes. InMedia Convergence Handbook- Vol. 2(pp. 355-373). Springer, Berlin, Heidelberg. Tafesse, W. and Kitchen, P.J., 2017. IMC–an integrative review.International Journal of Advertising,36(2), pp.210-226. Thorson, E. and Moore, J., 2013. The Concept, Process, and Evolution of Integrated Marketing Communication. InIntegrated Communication(pp. 23-44). Psychology Press. Vollero, A., Schultz, D.E. and Siano, A., 2019. IMC in digitally-empowering contexts: the emerging role of negotiated brands.International Journal of Advertising,38(3), pp.428-449.