1MARKETING Introduction Marketing is indicative of the activities that are carried out by a company for buying or the selling of product or a service. It comprises of the advertising along with the delivering of the products to the customers or the other business. Marketing helps in managing the exchange relationships that helps in providing satisfaction to the customers. A2 Milk is the fastest growing milk brand within the Australian supermarket (Thea2milkcompany.com 2019).It refers to a premium milk brand that can be found in all the major supermarkets of Australia. This report strategically analyses the company in terms of the Australian milk market. The report also talks about the recommended measures that can prove to be useful for the company. Strategic analysis of a2 Milk Company A2 milk provides the nutritional products for the infants and the children that caters to the growing needs. The branded milk of the cow can be said to be different from that of the conventional cow’s milk as the cows are selected that can help in producing only A2 protein type. The milk of the cow occurs in the natural way and it is not the product of any kind of genetic engineering or the technological process. The company determines the customers on the basis of their age along with the income. The company offers the products on the premium prices so it focuses on the middle and the high income group of the population (Nystrom and Winston 2016). The innovative product of the company is the infant formula that helps in targeting the babies along with the new mothers. The secondary customers of the company are the females who make use of the product for the purpose of making various kinds of dishes. It offers discounted prices during the festive times that helps in targeting the people of the lower income group. The company also lays emphasis on the people who have medical conditions like the heart disease, diabetes along with schizophrenia. The company
2MARKETING also targets the people who are conscious about their calories and wants to maintain a healthy lifestyle. The changes in the buying behaviour of the customers makes the companies change the strategies of marketing. The technological developments in the recent age has changed the customer behaviour and social media has helped in targeting the new audiences. In the beginning of the year 2018, the company was involved more in the marketing as compared to the process of the production. The company entered into a strategic relationship with Fonterra that was instrumental in building the credibility of the brand. It helped in building the business of the company within the framework of the new priority markets (Bodnár et al. 2018). It has helped the company in broadening the manufacturing along with the supply chain options that has helped the company in attracting the new customers. The partnership has helped in delighting the customers and generated the value for the farmers. The competitive responses has helped in building the value of the a2 milk company in various countries across the world. Nestle began to sell the A1-free infant formula and the milk that was used for making the formula was sourced in the global market. The company has engaged itself in sourcing, processing along with the marketing f that of A1 protein free diary along with the nutritional products within the global markets. This principle contrasts with that of the new entrants who have to consider how to carry out the communication in relation to the benefits of the A1 protein free variant (Kenny 2016). The entry of Nestle has helped in growing A2 dairy market. The entry of Nestle was facilitated with the help of expiration of that of a2 milk company’s patent on the testing of milk in the year 2015. The creation of the alternative genetic tests for that of the cows helped in facilitating the entry of Nestle. In the year 2018, China’s Mengniu which is the tenth largest processor in the world started selling that of A1-free drinking milk within China. Happy Valley Milk which is the name of a dairy processor in Australia that was instrumental in building NZ $ 230 million
3MARKETING factory that can help in making the infant formula. The network of a2company has continued growing and the other companies like Nestle have launched the A2 products that has helped in making the customers aware about the benefits of a2 milk (Mucchetti and Zambrini 2017). It has helped in providing advantages to that of a2 milk brand as it has been able to get the first mover advantage. The brand image of Nestle can have a positive effect on a2 milk that can be instrumental in spreading its influence in the wider market. The company has also developed a distribution network with the help of their e-commerce platforms that has helped in providing benefits to the company. A2 milk has involved itself in prioritising the limited resources that have helped the company in getting a competitive edge within the market. The milk that is manufactured by the company contains the beta-casein protein that can prove to be advantageous for the health of the consumers (Potočnik 2015). The milk of A2 is marketed as a healthy choice when compared to the regular milk. The drinking of the regular milk is instrumental in creating discomfort for the customers that jeopardizes the health of the people. There are people who cannot digest the lactose and these group of people can benefit greatly with the help of the a2 milk. There has been heightened awareness in relation to the plastic packaging and this has made the company switch from the bottles to the cartons. The value-added milk has drawn the attention of the customers and it has helped in providing the consumers with the alternatives to that of the standard cow’s milk. The consumers in the present time have becomeconcernedaboutthepackagingsustainabilityalongwiththeeffectonthe environment. The development of the new policy in relation to the new carton has helped in responding to the expectation of the customers for the recyclable packaging. Strategies for A2 milk company
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4MARKETING There are certain strategies that can be made use of by a2 milk that can help in its consolidation within the market. A2 milk can take recourse to upstream supply management that can help in the maintenance of the quality of the diary products. There should be rigorous quality control pertaining to the products of the diary company that can be instrumental in improving the quality of milk in the company. The training programs should be implemented in the company that can work for the benefit of the company. It can help in improving the quality of products of the company. A2 milk can seek the tactical improvements that can help in improving flow of the materials and boost the equipment of the company (Dzhabarova and Peneva 2017). Relationship marketing can be said to be a facet of that of customer relationship management that lays emphasis on the aspect of the customer loyalty. It helps in engaging the customers in the long term that helps in increasing the sales of a company (Zhang et al. 2016). It helps in retaining the customers that can increase the profitability of a company within the market. A2 milk has built the brand awareness and strengthened the market position within China since the year 2013. The E-commerce platforms helps the Chinese consumers in buying the products of the company. The Chinese consumers can buy the branded fresh milk of that of a2 by taking recourse to the premium supermarkets and with the help of the online platform. The Chinese people have the poor milk tolerance and the a2 company can indulge itself in marketing that can help the people of China in deriving the physiological benefits. The company can also harness the usage of the social media that can help the company in building the credibility for that of the Chinese market (Kotler et al. 2015). A2 can take recourse to the three channels: online platforms, mother and the baby stores along with the informal buyers that can help in the marketing of the company. The company can take the advantage of the Chinese e-commerce platforms that can help the Chinese consumers in buying the products of the Western brands. The company can also open the informal shops in
5MARKETING Australia on behalf of that of the people in China that can help in the marketing of the company. Customer lifecycle helps in describing progression of the steps that a customer goes through at the time of buying a product or a service (Bhaduri and Fogarty 2016). It helps the customers in growing aware regarding a brand that can help it in creating a position in the market. It can help the customers in growing aware about the products of a company that can aid in the process of its marketing. A2 milk can make the use of the pricing strategy that can help in the creation of a good impression in front of the customers. The company should choose the price penetration strategy that can help the company in setting a lower price as compared to the competitors. It can help the company in winning the market share on the basis of the discounted pricing of the products of the company. The company can take the help of the skimming strategy that can help in the area of clear communication of the differentiation pricing of the products of the company (Kotler et al. 2018). Sustainable competitive advantage can help a company in thriving in the global environment of the present age. It refers to the assets along with the attributes of the company that cannot be duplicated that can provide a company with a competitive position within the market. A2 milk can reduce the prices of the products that can help the company in creating a superior position within the market (Kerin and Hartley 2015). It can act as the low cost provider that can help in building the loyalty in front of the customers. It can be a source of the competitive advantage for the company that can help in the development of the company in the long run. A2 milk can take recourse to the traditional marketing channels that can help the company in attaining the marketing objectives. The company can take the help of the catalogues, tradeshows along with the direct mail campaigns that can aid in the process of marketing of the company. The company can take the help of the direct selling along with the high profile advertising that can help the company in pushing the products in the market. The
6MARKETING company can develop a prestigious brand image that can help in attracting customers towards that of the offered product (De Mooij 2018). The company can capitalise on the social media marketing that can help in the growth of the company. The response model helps in improving the customer response rate and it treats the people who would react to the campaigns along with the advertisements. The direct mail campaigns can serve a useful purpose for the company by reaching out to those people who want to buy the products of the company. It can help in increasing the profits of the company as it makes a company contact the likely respondents. Conclusion A2 milk is instrumental in providing nutritional products for the children that helps in satisfying needs of the children. The company has made partnerships with that of Fonterra that has built credibility of brand. It has helped the business in the area of expansion that has increased its popularity in the market. The company should indulge in the rigorous quality control that can improve milk quality in the company. The company can take the advantage of the training programs that can help in the development of company. A2 milk can adopt the pricing strategy that can create good impression before customers. The company can make use of price penetration strategy that can help the company in attracting a large number of people.
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7MARKETING References Bhaduri, S.N. and Fogarty, D., 2016. Customer Lifecycle Value—Past, Present, and Future. InAdvanced Business Analytics(pp. 139-156). Springer, Singapore. Bodnár, Á., Hajzsér, A., Egerszegi, I., Póti, P., Kuchtik, J. and Pajor, F., 2018. A2 milk and itsimportanceindairyproductionandglobalmarket.AnimalWelfare,Etológiaés Tartástechnológia,14(1), pp.1-7. De Mooij, M., 2018.Global marketing and advertising: Understanding cultural paradoxes. SAGE Publications Limited. Dzhabarova, Y. and Peneva, M., 2017. THE VALUE-ADDED MARKETING–LOCAL PRODUCTSINCONFORMITYWITHVITALRURALAREAS.TrakiaJournalof Sciences,15(1), pp.338-342. Kenny, C., 2016. Health benefits of Lactobacillus helveticus in dairy foods.Journal of Animal Science,94, pp.18-18. Kerin, R. and Hartley, S., 2015.Marketing: the core. McGraw-Hill. Kotler, P., Burton, S., Deans, K., Brown, L. and Armstrong, G., 2015.Marketing. Pearson Higher Education AU. Kotler,P.,Keller,K.L.,Ang,S.H.,Tan,C.T.andLeong,S.M.,2018.Marketing management: an Asian perspective. Pearson. Mucchetti, G. and Zambrini, A.V., 2017. Milk Quality and Processing.Advances in Dairy Products, p.147. Nystrom, J. and Winston, D.R., 2016. A2 milk marketing and human health.Journal of Animal Science,94, pp.18-18.
8MARKETING Potočnik, K., 2015. Selection adapted to local conditions has the possibility to improve the economyofsmalldairycattlepopulations.InInternationalsymposiumonanimal science(pp. 9-11). Thea2milkcompany.com (2019).Premium branded ASX and NZX-listed dairy nutritional company. [online] The a2 Milk Company. Available at: https://thea2milkcompany.com/ [Accessed 9 Sep. 2019]. Zhang, J.Z., Watson Iv, G.F., Palmatier, R.W. and Dant, R.P., 2016. Dynamic relationship marketing.Journal of Marketing,80(5), pp.53-75. Reading Material Case Study: The a2 Milk Company