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Running head: MARKETING RESEARCH ANALYSIS marketing research analysis Low cost carrier
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MARKETING RESEARCH ANALYSIS1 Table of Contents 1.0Research method...................................................................................................................2 1.1Subject...............................................................................................................................2 1.2Research Instrument..........................................................................................................2 1.2.1Survey Planet.............................................................................................................2 1.2.2IBM SPSS..................................................................................................................3 1.3Question design.................................................................................................................3 Price factor...............................................................................................................................5 Convenience factor..................................................................................................................6 Service factor...........................................................................................................................6 1.4Data collection method.....................................................................................................8 1.5Research hypothesis and Statistical Analysis...................................................................9 1.5.1Paired sample T-test..................................................................................................9 1.5.2Regression................................................................................................................11 1.6Assumptions....................................................................................................................11 3.7 Limitation............................................................................................................................12 4.0 Result of the study...................................................................................................................12 4.1 Hypothesis testing................................................................................................................12 5.0 Discussion................................................................................................................................15 6.0 Conclusion...............................................................................................................................16 6.1 Managerial values from t-test analysis................................................................................16 References......................................................................................................................................17 Appendix........................................................................................................................................17
MARKETING RESEARCH ANALYSIS2 1.0Research method The research method is used to conduct the research. In this chapter, various research method is used to test the theoretical framework which is represented and discussed. Various types of research method are used for evaluating why people chose the low-cost carrier.(Bowen G. A. et.al.,2009). 1.1Subject The subject of this chapter is to analyze the situation of why people chose the low-cost carrier and the various types of methods for evaluating it. Survey planet and SPSS (Statistical package for the social science) are research methods used to determine the importance of Low-cost carrier and why people prefer to use the low-cost airline for serving their traveling purpose. 1.2Research Instrument Research instrument is a type of measurement tool which is formulated to get data. In this research paper, research instruments are used to find out the how many people uses a low-cost carrier, the main reason for choosing the low-cost carrier and the purpose of the study. It is determined with the help of questionnaire and survey method The research instrument used in the research study is surveying planet and SPSS that is a Statistical package for the social science. Data is collected with the help of survey in which following instruments are used. (Creswell J. W. et.al.,2007). 1.2.1Survey Planet Survey planet is the type of instruments which are used to survey the data through online. Survey planet is an online survey site. This online survey site helps to evaluate
MARKETING RESEARCH ANALYSIS3 or collect the unlimited surveys and the responses for that survey, surveys which were written earlier that is a pre-written survey that is which is done by other and the sharing surveys which are shared on the social media sites by the other researcher. Pro users of the Survey planet can also access the different types of features associated with this which is additional features of Survey planet that are custom theming, exporting to CSV and one can store the survey unlimited on the survey planet online site.(Hales A. S. et al., 2014). 1.2.2IBM SPSS IBM SPSS (Statistical package of social science) is another type of research instrument which is used in this research study it is used to collect the data and is used for deployment and authoring of the survey, text analytics, data mining, and collaboration. IBM SPSS is a latest version statistical tool which is used to evaluate the data which can be complex data and helps to find out the research by deploying several statistical tools or method.(Field A. et.al.,2013). 1.3Question design The question design is also called research design. In this research study, quantitative research design is used to conduct the research on a low-cost carrier. Quantitative type of research designs is steady with the deducible approach of research (but they do not have to be included). The quantitative research design is more relevant for the testing hypothesis that cannot be done with the help of qualitative research design. Quantitative research uses a specific instrumental and collection of data techniques and developed
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MARKETING RESEARCH ANALYSIS4 tools of statistical analysis for generating knowledge and is also helpful in drawing conclusions. This type of research is also appropriate with the positivity of the philosophy. This is the one of the only approach or strategy in which findings can be easily generalized to some extent across the populations. The quantitative approach is better than another qualitative approach for testing the hypothesis for the research. But the choice of quantitative research design has some limitation to some extent. On the other hand, it is very much useful to complete the research on specific time. So, this is the most relevant approach. There is only two major research design of quantitative that can be included in the research study. Firstly, the research design is a survey method in which the researcher can measure the independent and dependent variables and try to compare them or include them as per requirement without doing the manipulation. Secondly, the research design is an experiment in which the researcher alter the independent variable and to evaluate the effect of this with the manipulation of the variable which is dependent. This research study uses only uses the survey research design for conducting the research both for the practical reasons, and there is no appropriate or affordable way for designing the experiment for the questions of the research. This research needs to view this research in more generalized and broad way and need to include the larger sampling size to know the factor included in low-cost carrier choice which can be done with experiment. The most of the existing empirical literature on the choice of airline also supported the use of survey research design in spite of using experiment. Survey method is used to collect the data directed from the responses by using brief Responses, and the respondents can easily give answers relevantly. Adequacy rate of
MARKETING RESEARCH ANALYSIS5 responses and being able to use this data is also a crucial part of using the survey research design. A standardized research design is used that is questionnaire is used with the help of Likert scale for collecting the data.(Creswell J. W. et al., 2013). Questions related to the three factors that are price, convenience and service are as follows: Price factor i)Price factor is the main reason for selecting low cost carrier Strongly agree Agree Neutral Disagree Strongly disagree ii)Is the prices are low in the low cost carrier? Strongly agree Agree Neutral Disagree Strongly disagree iii)Is the prices of low cost carrier are affordable to all classes of people? Strongly agree Agree Neutral Disagree Strongly disagree iv)Is the prices of low cost carrier are lower than the high cost carrier? Strongly agree Agree Neutral Disagree Strongly Disagree v)Is there large gap between the prices of low cost carrier, normal and high cost carrier? Strongly agree Agree Neutral
MARKETING RESEARCH ANALYSIS6 Disagree Strongly disagree Convenience factor i)Convenience factor is the main reason for selecting low cost carrier Strongly agree Agree Neutral Disagree Strongly disagree ii)Are services of low cost carrier convenient to passenger? Strongly agree Agree Neutral Disagree Strongly disagree iii)Are prices of low cost carrier are convenient? Strongly agree Agree Neutral Disagree Strongly disagree iv)Are passengers conveniently choose the low cost carrier? Strongly agree Agree Neutral Disagree Strongly disagree v)Can you compare the low cost carrier with other type of carrier in terms of convenience Strongly agree Agree Neutral Disagree Strongly disagree
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MARKETING RESEARCH ANALYSIS7 Service factor i)Service factor is the main reason for selecting low cost carrier Strongly agree Agree Neutral Disagree Strongly disagree ii)Are you satisfy the services of the low cost carrier? Strongly agree Agree Neutral Disagree Strongly disagree iii)Satisfaction of passenger from the services provided by low cost carrier is high Strongly agree Agree Neutral Disagree Strongly disagree iv)Satisfaction of passenger from the services provided by low cost carrier is medium Strongly agree Agree Neutral Disagree Strongly disagree v)Satisfaction of passenger from the services provided by low cost carrier is low Strongly agree Agree Neutral Disagree Strongly disagree
MARKETING RESEARCH ANALYSIS8 1.4Data collection method Different kinds of data collection methods are used for collecting data for doing surveys which include online questionnaires, self-administered questionnaires, telephone questionnaire and the structures interviews. This four method use structured instruments that are the method of collection and distribution varies. The questionnaires are collected through online and through on paper by using self-administered where the candidates of the questionnaires are filled manually. The questionnaires can also be filled which is a part of an interview of structure in which the questions are read and answers that questions accordingly by defining the terms. There are two types of data collection method primary and secondary Primary data collection method: Primary data collection method is a type of method which is a first-hand data which is collected by researcher only. In this research study, primary data collection method is used. Questionnaire and survey method is used to collect the data. Secondary data collection method: This type data is second-hand data which is already collected by another researcher, and another one is just using it for their research study.(Johnson T. et.al., 1982). In this research paper, primary data collection method is used for conducting the research on the Low-cost carrier. The self-administered questionnaires are used
MARKETING RESEARCH ANALYSIS9 by using Likert scale for collecting the data from the populations as data collection take place in the person so there were no restrictions or problems associated with this except the barriers which are related to language barrier whichcannot be overcome. If the participants who are filling questionnaire are declined, then another participates are selecting for filling the questionnaire. Ten teams are formed for collecting the data from the passengers of the airport. Every team member approaches randomly to the tenth passenger. The total population is taken into consideration are 100 people that are the 100 passengers of 10 low-cost airlines. 1.5Research hypothesis and Statistical Analysis Theresearch hypothesisof this research study are as follows: H1= Price factor H0= Convenience factor H3= Service factor Thestatistical analysisof the research study Statistical analysis is an element of analytics of data. Collecting and scrutinizing the every sample of data in a proper set of elements from which samples can be taken are all included in the statistical analysis. A selected sample which is representative is drawn from the total population that in from100 population. The data is analyzed through SPSS by using two techniques which are appropriate for conducting this research.
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MARKETING RESEARCH ANALYSIS 10 1.5.1Paired sample T-test Data is analyzed with the help of T-test. A t-test is a type of analysis in which two population means with the use of examination of statistical, two sample of t-test is used commonly with the small size of the sample, test the difference between the samples when the variances are not known of normal distributions.(Baldi P. et.al.,2001). T-test Assumptions of Paired sample t test 1. Dependent variable is continuous – Assumption is satisfied 2. Normality assumption for the distribution of the differences in the dependent variable – Histogram was constructed and is given below From the above histogram, we see that the distribution of difference between low cost carrier price and high cost carrier price is skewed left, indicating that the assumption of normality is
MARKETING RESEARCH ANALYSIS 11 violated. Since the sample size is large (n = 240 > 30), violation of normality will not affect the data to great extent (central limit theorem) 3. There should not exists any outliers in the dataset The box plot is given below From the box plot, we can say that there exists no outliers in the dataset 1.5.2Regression Regression analysis is a type of statistical tool which is used to find out the relationship between two variables. Regression contains many techniques for doing modeling and for analyzing the several variables, it is more appropriate when the main concentration is on to determine the relationship between one dependent and one independent variable.(Kleiber M. et.al., 1950). Regression analysis- The regression model to predict high cost carrier price using low cost carrier price as independent variable is given below High Cost Carrier Price = b0+ b1* Low Cost Carrier Price
MARKETING RESEARCH ANALYSIS 12 1.6Assumptions The following assumptions should be satisfied before running the regression analysis Linear relationship – Satisfied using Scatter plot Multivariate normality – Satisfied using Normal p – p plot No or little Multicollinearity (Not required as we are using only one independent variable) No auto-correlation (Not required as we are using only one independent variable) Homoscedasticity – Satisfied using Levene’s Test 3.7 Limitation While doing self-administered questionnaires, there can be a language barrier which cannot be overcome. The effect of language barriers recorded in the process of data collection method for understanding how important and crucial the problem is. There can be chances that can decline to participates, or they are not complete the questionnaire fully so that questionnaire is not useful. It cannot be translated into another language. Thus, the potential participates who cannot speak either language are excluded, and their number for participation are included. 4.0 Result of the study The statistical results of the study was performed in SPSS and the results are given here Paired t test was used to determine whether there exists any significant difference between low cost carrier price and high cost carrier price Simple linear regression analysis was used to construct a model to predict the future values of high cost carrier price using low cost carrier price as independent variable
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MARKETING RESEARCH ANALYSIS 13 4.1 Hypothesis testing Test – 1: Paired t test The mean cost for low cost carrier price is 63.55 with a standard deviation of 10.79 and the mean cost for high cost carrier price is 74.63 with a standard deviation of 10.191. Here, we see that the value of t test statistic is – 11.08 and its corresponding p – value is 0.000 < 0.05, indicating that there is a significant difference in the cost of carrier price. Going through the mean values, we see that the mean high cost carrier price is high when compared to that of low cost carrier price Test – 2 Regression The regression model is High Cost Carrier Price = 71.359 + 0.051 * Low Cost Carrier Price The coefficient of determination represents the accuracy of the model. Here, we see that the coefficient of determination is 0.003, indicating that only 0.3% of the variation in the dependent variable is explained by the regression model and the remaining 99.7% left unexplained and thus, the model is not reliable in predicting high cost carrier price Paired Samples Statistics MeanNStd. DeviationStd. Error Mean Pair 1Low.Cost.Carrier.Price63.549625010.79447.68270 High.Cost.Carrier.Price74.629225010.19080.64452 Paired Samples Correlations NCorrelationSig. Pair 1Low.Cost.Carrier.Price & High.Cost.Carrier.Price250.055.391
MARKETING RESEARCH ANALYSIS 14 Paired Samples Test Paired DifferencestdfSig. (2- tailed)MeanStd. Deviation Std. Error Mean 95% Confidence Interval of the Difference LowerUpper Pair 1 Low.Cost.Carrier.Price - High.Cost.Carrier.Price - 11.07960 14.43540.91297-12.87774-9.28146- 12.136 249.000 Descriptive Statistics MeanStd. DeviationN High Cost Carrier Price74.629210.19080250 Low Cost Carrier Price63.549610.79447250 Correlations High.Cost.Carrier.PriceLow.Cost.Carrier.Price Pearson CorrelationHigh Cost Carrier Price1.000.055 Low Cost Carrier Price.0551.000 Sig. (1-tailed)High Cost Carrier Price..195 Low Cost Carrier Price.195. NHigh Cost Carrier Price250250 Low Cost Carrier Price250250 Model Summaryb ModelRR SquareAdjusted R Square Std. Error of the Estimate 1.055a.003-.00110.19614 a. Predictors: (Constant), Low.Cost.Carrier.Price b. Dependent Variable: High.Cost.Carrier.Price
MARKETING RESEARCH ANALYSIS 15 ANOVAa ModelSum of SquaresdfMean SquareFSig. 1 Regression76.830176.830.739.391b Residual25782.415248103.961 Total25859.245249 a. Dependent Variable: High.Cost.Carrier.Price b. Predictors: (Constant), Low.Cost.Carrier.Price Coefficientsa ModelUnstandardized Coefficients Standardized Coefficients tSig.95.0% Confidence Interval for B BStd. ErrorBetaLower Bound Upper Bound 1(Constant)71.3593.85818.495.00063.76078.958 Low.Cost.Carrier.Price.051.060.055.860.391-.066.169 a. Dependent Variable: High.Cost.Carrier.Price The regression model is High Cost Carrier Price = 71.359 + 0.051 * Low Cost Carrier Price The coefficient of determination represents the accuracy of the model. Here, we see that the coefficient of determination is 0.003, indicating that only 0.3% of the variation in the dependent variable is explained by the regression model and the remaining 99.7% left unexplained and thus, the model is not reliable in predicting high cost carrier price 5.0 Discussion The statistical findings suggestthat there is a significant difference in the cost of carrier price. The mean high cost carrier price is significantly high as expected. In addition, we see that there exists no relationship between low cost carrier price and high cost carrier price as the correlation
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MARKETING RESEARCH ANALYSIS 16 coefficient between low cost carrier price and high cost carrier price is 0.055 is low and insignificant 6.0 Conclusion The regression model shows that there is very low insignificant relationship betweenlow cost carrier price and high cost carrier price. In addition, we see that the mean high cost carrier price is significantly high when compared with low cost carrier price as expected 6.1 Managerial values from t-test analysis The t test was used to determine whether there exists any difference in the mean value between the two groups. Here, we compared the mean cost of carrier price between the low cost and high cost group. From the above table, we see that the value of t test statistic is – 11.08 and its corresponding p – value is 0.000 < 0.05. This indicates that there exists a difference in the mean cost of carrier price between the high and low cost carriers
MARKETING RESEARCH ANALYSIS 17 References Baldi, P., & Long, A. D. (2001). A Bayesian framework for the analysis of microarray expression data: regularized t-test and statistical inferences of gene changes. Bioinformatics, 17(6), 509-519. Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative research journal, 9(2), 27-40. Creswell, J. W. (2013). Research design: Qualitative, quantitative, and mixed methods approach. Sage Publications. Creswell, J. W., & Clark, V. L. P. (2007). Designing and conducting mixed methods research. Field, A. (2013). Discovering statistics using IBM SPSS statistics. Sage. Hales, A. S., De Gregorio-Monsalvo, I., Montesinos, B., Casassus, S., Dent, W. F. R., Dougados, C., ... & Ménard, F. (2014). A CO survey in planet-forming disks: characterizing the gas content in the epoch of planet formation. The Astronomical Journal, 148(3), 47. Johnson, T., Tarshis, A., & Goldberg, G. (1982). U.S. Patent No. 4,355,372. Washington, DC: U.S. Patent and Trademark Office. Kleiber, M. (1950). Physiological meaning of regression equations. Journal of Applied Physiology, 2(7), 417-423. Proussaloglou, K. and Koppelman, F. (1995). “Air carrier demand: An analysis of market share determinants,” Air Transportation Journal , 22, 371-388 Kim, D.S. and Lee, T. H. (2000). A study on importance difference of airlines’ selective factors according to level (high-low) of involvement, Journal of TourismSciences. 24(2), 213-233 Appendix SPSS INPUT-