This presentation discusses the importance of marketing in developing effective business plans. It covers topics such as SWOT analysis, marketing mix, target audience analysis, and market research methods. The effectiveness of the plan can be measured using KPI techniques and tools like Geckoboard.
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THE ROLE OF MARKETING IN BUSINESS ORGANIZATIONS
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INTRODUCTION Marketing plays an very important role indevelopingplanningforabusinessand operatebusinesseffectively(Tipu,2018). There are various kinds of frameworks which can be used by a company to analyse their marketing situations such as SWOT analysis, 4Ps framework and many others.
SWOT ANALYSIS Strengths- Technologyandinsight-Theyarehavingstrong technological factor which help them to communicate effectively with their customers (Bhasin, 2019). Brand Value- They are having high brand value which is well popular in UK, Italy and Switzerland. Their customers trust them and commonly use their services. Weaknesses- Services not available at many location- They are lacking behind to offer their services at many locations internationally which limits their growth. Criticism-Mostofthecustomersarehavingbad experience like cancellation of delay of flights. Opportunities- Easyjettravelpackages-Theyofferatravelling packages to their customers which include their stay charges, travelling charges and many others. This will help them to gain more attention of customers. Following all legal laws- It is essential for the company to follow all legal laws of the countries where they operate. Threats- Competitors-CompetitorsofEasyjetlikeRyanair, Jet2.comandmanyothersarehavingeffective packaging offers for their customers. COVID pandemic- This is ongoing pandemic which impacted the whole tourism industry and due to this pandemic the growth of the chosen organisation has declined.
A STATEMENT OBJECTIVE FOR MARKETING THE PRODUCTS AND SERVICE “To aware customers about the offerings of the company andhelptheclientstoenjoytheirflightserviceswith affordable prices”. Marketing mix Product-Easyjetoffercomfortableandsafeairtravel facilities to their customers within affordable charges. They have the connectivity with various airports across the globe which provide more advantage to company to offer various destinations options to travel to their customers. Price-They offer good quality of services at lower prices as comparedtotheircompetitorstogaincompetitive advantage within the market.
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AN OUTLINE OF HOW THE PLAN WILL BE IMPLEMENTED Deciding appropriate services to offer- Here company is required to decide appropriate services which they can offer to their customers to get competitive advantage. Analysing about target audience- It is essential for the chosen organisation to analyse about their targeted audience first to whom they will offer their services (Fichter and Tiemann, 2020). In context of the chosen organisation, they will target those customers who like to travel more.
APPROACH AND JUSTIFICATION FOR THE INTENDED METHOD OF MARKET RESEARCH. Survey is used for marketing research by the chosen company where the company can ask where kinds of questions in the form of questionnaire through various mode like online mode, offline mode, telephonic and many others (10 Methods of Market Research, 2021).
HOW THE EFFECTIVENESS OF THE PLAN WILL BE MEASURED The effectiveness of the plan can be measured by KPI technique which will help the chosen company to analyse whether their business objectives is achievable or not. Customer Acquisition Cost (CAC) will help the company to analyse that how much it cost them to acquire a new customer through their marketing efforts (Bozeman, 2021). On the other hand, Geckoboard is a KPI tracking tool which will help to analyse the performance of company to follow their plan effectively.
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CONCLUSION It is concluded that marketing plays an important role for developing any business plan by a company where a company will focus to determine the needs and wants of their customers and modify their products and services according to that to gain competitive advantage.