This document discusses the marketing strategy and plan of Tata Motors and Nike. It provides an overview of their business environment, including the impact of globalization, ethical principles, and key sources of innovation. The document also explores their ethical practices and corporate social responsibility initiatives.
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Running head: MARKETING STRATEGY AND PLAN Marketing Strategy and Plan Name of the Student: Name of the University: Author note:
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1MARKETING STRATEGY AND PLAN 1. Introduction Emerging markets are considered to be the less developed markets which are at a later stage of growth and development as compared to other developed markets (Frank 2018). They are mainly characterised by low market capitalisation, high potential of growth and rate of poverty. However, there are several nations that are beginning to emerge into the formal economy of the world and altogether they represent a huge development and growth potential for the MNEs (Multinational Enterprises) from the developed markets. The main aim of this report is to form a clear understanding of the concept that the business environment depends upon a systematic observation and interpretation of phenomena that takes place in different contexts and in different companies. The two chosen MNEs for the report are Tata Motors (Indian), belong from automobile industry and Nike (foreign country MNE) of footwear and apparel industry. However, the paper shall elaborate on discussing about the business environment of Tata Motors and that of Nike taking into account the impact of globalisation, ethical principles, CSR and their key sources of innovation. 2. Discussion 2.1. Company Background 2.1.1. Tata Motors Ltd. Tata Motors is one of the largest automobile companies in the world and the largest in India. It was incorporated in the year 1945 under the name ofTata Engineering and Locomotive Co. Ltdwith an aim of manufacturing the locomotives and the other engineering related products (Kale 2017). In 1991, it launched its very first indigenous passenger car known as Tata Sierra. However, it is to mention that Tata Motors is the leading manufacturer of commercial vehicles segment in Indian boundaries and is considered to be the 5thlargest in the world. This company is involved in the process of designing, assembling, manufacturing, developing and selling vehicles. The portfolio of Tata Motors ranges from sub-1 to 49 ton
2MARKETING STRATEGY AND PLAN GVW (Gross Vehicle Weight) trucks and all the small, medium and large buses and passenger cars including Tata Nano and Cars (Mani 2017). 2.1.2. Nike Nike is one of the successful brands in the field of sports and athletics apparel. It was established in the year 1962 by Bill Bowerman and Phil Knight (Harvey 2017). It has gone throughout a lot of changes since its emergence and has successfully established itself as a global leader in the footwear and apparel industry. It is manufacturing and distributing largest share of sport wear at very viable prices to its customers all over the world. However, it deals with three major categories of products and they are apparels, footwear and accessories. 2.2. Business environment analysis of Tata Motors and Nike The Indian automobile industry has been emerged as a sunrise sector within the Indian economy. Globally, the Indian market is considered to be the one of the fastest developing one for the market of passenger cars and is also regarded to be the second fastest developing industry within Indian borders. In terms of economy and demography, the automotive industry of India is positioned well for growth and development and with the same, it is also servicing both the domestic as well as international demands. 2.2.1. Globalisation YIP globalisation driver Figure 1. YIP framework
3MARKETING STRATEGY AND PLAN It is to note that the YIP globalisation driver depends upon a total of four different drivers andtheyareMarketglobalisationdrivers,Governmentglobalisationdrivers,Cost globalisation drivers and Competitive globalisation drivers (Figure 1. Framework of YIP). Tata Motors (automobile industry) a)Government Globalisation drivers- Governments have imposed very strict regulations on the issue of dealing with the emission control and the fuel economy on the automobile manufacturers all over the world. Notwithstanding this fact, maximum of the automobile manufacturers agree with the fact that the environmental regulations would provide advantage to the industry because more number of money would be invested in the task of promotion of the new generation motor vehicles. For Tata Motors, the main drivers of government globalisation are the trade policies such as the Mutual Recognition and the elimination of all the tariff and the non-tariff barriers are significant barrier of trade policies (Dawar and Arora 2016). With the same, in India the technical standards are compatible for overall all the industries and the customers that are government owned lose their potential to favour the national or domestic suppliers. Also, there is increasing number of middle class families in India. b)Marketglobalisationdrivers-Someofthesignificantmarketdriversforthe automobile industry in India are the common customer needs and the transferable marketing. The significant market globalisation drivers for Tata Motors are that the needs of the customers in contemporary world has become more common (Sarin 2018). Their needs in relation to the automotive industry are increasing the tendency of globalisation. Customers prefer to select the vehicles on the basis of reliability, price, and quality and with the same, the climate, culture and the patriotic base also influence the needs of the customers. In India, people are prone to showcase their social status and they often make use of luxurious and big cars. With the same, there is
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4MARKETING STRATEGY AND PLAN a notable increase in the channels and rate of customers. Moreover, transferable marketing has become a norm. The transferable advertising and brand names need little local adaptation. c)Cost globalisation drivers- Significant cost globalisation drivers in the automobile industry is that of the economies of scale, the efficiency of sourcing and the costs of product development (Sindi and Row 2017). There is relocation of production facility in India for the automobile industry. With the same, there is a huge cost of savings and Tata Motors could take the advantage of difference in the nation’s costs (Kotabe and Kothari 2016). Moreover, there is high fixed costs in the automobile industry and high competition leads to low profit margins. Furthermore, the new technologies for the purpose of development of the fuel efficient vehicles are very costly. d)Competitiveglobalisationdrivers-Thecompetitiveglobalisationdriversarethe globalised drivers and the interdependence of the nations. The manufacturers of the automobile invest into the production facilities in the emerging markets for reducing the costs of production. With the same, when the activities like the production are shared in between the nations, the market share of the different competitors in a single nation influence its scale as well as the overall cost position in the shared activity. Nike (shoe and apparel industry) a)Marketglobalisationdrivers-Fortheshoeandapparelindustrythemarket globalisationdriversaretheglobalchannels,theglobalcustomerneeds,the homogenous customer needs and the transferrable marketing approaches. The more similar markets in different countries are, the more is the pressure for an industry to globalise. Nike is fairly very uniform all around the globe as because of the fact that the demands for shoes and apparels are largely the same world-wide.
5MARKETING STRATEGY AND PLAN b)Government globalisation drivers- The government globalisation drivers are the commontechnologicalstandards,thecommonmarketingandmanufacturing regulations and like the automobile industry, the favourable trade policies. The favourable trade policies of the countries encourage the process of globalisation of markets and the industries. Governments of the nation play a very important role in the process of globalisation as it is they who regulate and determine the technological standards. Nike in USA has significant policies for its growth and development and they are really valuable for the corporation. It comprise of the low rates of interest and the arranged international tax agreements. With the same, it is also to mention that Nike is always subject to change in the field of manufacturing and tax laws. c)Cost globalisation drivers- The significant cost globalisation drivers in the shoe and apparel industry are the sourcing efficiencies, the favourable logistics, the arbitrage opportunities, the learning and experience, the large scope and large scale economies and the high R&D costs. In the shoes and apparel industry, costs favour globalisation. Nike realises the economies of scale and scope due to the fact that it make huge investment on the promotion and marketing of its products. As it is promoting the coherent brands and images, it could leverage its marketing dollars all around the globe. d)Competitiveglobalisationdrivers-Globalcompetitorsandtheinterdependent countries are the main competitive globalisation drivers for the sports and apparel industry. It is to note that the level of competitive rivalry in this industry is very strong. Some of the main competitors for Nike are Puma, Adidas and Under Armour. The sportswear and apparel industry has developed to be saturated and the existing players within the industry are engaged in very strong competition with each other for much deeper market penetration as well as for snatching away the market share from
6MARKETING STRATEGY AND PLAN one another. Moreover, the brands invest to a great extent in the marketing of the products and services. 2.2.2. Ethics of Tata Motors and Nike Tata Motors There are certain core values that Tata Motors follows in terms of business ethics and manufacturing process. The 14 ethical principles of it are as follows: 1.Delivery of the products to the customers on given time. 2.Producing the products very cost effective manner 3.Safety of men and the machines 4.Best quality of the final products 5.Productivity of manufacturing line at highest level 6.Maintaining company morale of the production workers at the manufacturing plant. 7.Respecting and promoting human rights 8.Conducting and governing themselves with transparency, accountability and ethics 9.It is engaged with and is providing value to its customers in responsible way 10.Respecting, protecting and making efforts for restoring the environment 11.Supporting inclusive growth and equitable development. 12.Providing goods that are safe and aid to sustainability all through the life cycle. 13.It is engaged in influencing regulatory and public policy 14.It is respecting the interest of all the involved stakeholders and particularly the ones who are vulnerable, marginalised and disadvantaged. Nike
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7MARKETING STRATEGY AND PLAN Following are the 14 ethical principles that Nike follows while conducting its business world-wide: 1.Safeguarding the assets and the records’ 2.Nike is committed to maintain privacy of its employees, customers and the others in responsible manner 3.Providing products to the customers that are safe, inspiring and innovative 4.Respectingitsemployeesbyprovidingthemunlawfulharassmentfreeand discrimination free working environment 5.Nike compete fairly and vigorously with its competitors everywhere it does its business in. 6.Does not tolerate any kind of retaliation against any of its employees who report in good faith a suspected violation of policy or law. 7.It considers its information and computing resources to be a corporate assets that have strategic value. 8.It gives the opportunities to its customers to decide. It is keenly aware of the sophistication of its customers. 9.Nike is a responsible global citizen that embrace the views of CSR of stakeholders. 10.Sees innovation as the core organisational competency. 11.Nike takes into consideration the productprice, quality, value, service, and ability to carry through on commitments. 12.It maintains themorale of the production workers at its manufacturing plant 13.Conducting and governing themselves with transparency, accountability and ethics 14.Protection of the NIKE Information, Ideas and Intellectual Property From time to time 2.2.3. CSR Triple bottom line of Tata Motors
8MARKETING STRATEGY AND PLAN a)Social- Tata Motors is committed towards the vision of government for the electric vehicles as well as it is working in a collaborative way for facilitating fast adoption of the electric vehicles for building a sustainable future for Indians.It has successfully delivered the first set of Tigor EVs (Electric Vehicles) to the Energy Efficiency ServicesLimitedandtheTataStarbusHybridBusestoMMRDA(Mumbai MetropolitanRegionDevelopmentAuthority)(MittalandKashyap 2015). b)Environmental- Tata has increased the total share of the renewable energy from 16.34%intheyear2016to20.76%intheyear2017ofthetotalelectricity consumption (Jovic, Vicentijevic and Glisovic 2016). With the same, it is also to note that the company has joined in the RE100 campaign and at the same time, it aspires for moving the operations on the renewable energy in the coming future. Furthermore, the company is working on the 3 R’s, namely, recycling, reusing and recovering. It is continuously seeking for exploring innovative solutions for minimising the creation of waste. c)Financial- The company spends about 25.94 crore rupees on the CSR as percentage of profit after tax. It has also been regularly conducting a strategy for community engagement that revolves around four main focus themes and they are- the Arogya (health), the Vidyadhanam (Education), Kaushalya (Employability) and the Vasundhra (Environment). Triple bottom line of Nike a)Social- Nike is committed towards transparency and it provides a whole list of its suppliers. It works with 1079 different independent factories and in the year 2015, it conducted 1135 environmental audits and social compliance. With the same, Nike also
9MARKETING STRATEGY AND PLAN have many humanitarian endeavours as its Women’s Empowerment program and Fair Compensation Strategy. b)Environmental- Production of the shoes and clothing is very waste and resource intensive. Nike have recognised the same and therefore, is continuously working on developing new technologies for modifying its current practices. It is dedicated towards ensuring reduction in the rate of plastic waste in the oceans and also make its shoes of recycled plastics from the oceans. c)Financial- Nike had reached 19.2 billion in the year 2016, which is about 18% of its currency neutral basis and the total income from continuous operations that climbed about 41% of the 1.109 billion (Daubert et al. 2016). With the same, the stock price of Nike have also reached the high record. Its high profits have enabled them for investing in the innovation R&D projects. 2.2.4. Innovation 3 key sources of innovation of Tata Motors a)The process need- The process need involves the process of identification of the process weak spots of the company and correcting them. It is one of the significant task oriented solutions that means that the innovation source comes from within the prevailing capabilities as well as the ways of conducting business. b)Change in the structure of market and industry- The automobile industry and market are always in a continuous flux. When the regulations get changed and there is expansion of some of the product lines, the others shrink gradually. Therefore, company should always keep a track on this. c)Demographics-Change in the rate of populations and the levels of income as well as in the human capital would influence the automobile industry to a great extent. Tata
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10MARKETING STRATEGY AND PLAN Motors would strive to match up its products with the new needs of the newly changed demographics and it shall strive for innovating its product portfolio. 3 key sources of innovation of Nike a)Demographics- The lifestyles of the people is a great source of innovation for Nike. Everyone had their own lifestyle needs (Chouinard 2016). They are not always small needsandtheirfulfilmentisoftenimportantformanypeople.Thisiswhere innovators like Nike sometimes find the major opportunities to innovate its products accordingly. b)Necessity- Necessityis alwaysconsidered to be the mother of innovation and invention (Hanlon 2015). Needs are something that always set people thinking. It is also to mention that innovation relies on the bright ideas of the individuals. The human minds thinks of the new ideas that could fulfil the existing needs of the individuals. In this process, human beings thinks of fulfilling his needs in new ways and devising the new mechanisms and products. c)Changing perception of the people- The perception of the people keep on changing regarding the things that could give birth to the process of innovation (Lederach 2015). For example, in earlier days, the overweight people are considered to be healthier than the leaner people. Such a social perception of the people is no longer there in this contemporary world. Their perception of the concept of healthy has undergone a huge change where the fat people are considered to be unhealthy and suffering from obesity. On the basis of this changed perception of the people, a strong flood of low calorie and healthy foods have come into the market. 2.4. Potential Impact upon the organisations a) The centralised purchasing of the materials in the automobile industry could lead to lower costs.
11MARKETING STRATEGY AND PLAN b)Environmental regulations would provide advantage to the automobile industry because more number of money would be invested in the task of promotion of the new generation motor vehicles. c) The different political conflicts could make the customs related processes of Nike difficult and can prevent its process of import and export of products and services. d) The strict regulatory policies, the non-tariff barriers and the low trade efficiency are some notable hurdles for innovation in both the automobile and footwear and apparel industry, particularly in the developing nations. e) Demand of the products could change with the change in currency. The rate of currency and its variations effects the company for investing. One of the other important things that should be considered in this context is that of the labour cost. Tata Motors could get huge economic advantages in terms of reasonable labour costs, supportive authority, good export of prodycts and movable workforce. f) The ideas of the shareholders of Nike and Tata Motors could influence the organisations. Both the companies should consider to localise the viewpoints. g)The customers in the home country could produce much competitive advantages for Tata Motors. Successfully dealing with sophisticated and high demanding customers could help the company to train a company to be useful in overseas. h) Outsourcing of the production of Nike could minimise its cost of production. i) There can be intense competition in the sportswear industry that would increase the industry rivalry for Nike in the host countries. j) Nike needs to work towards ensuring that the Nike’s products are not produced as counterfeits. With the same, it should also ensure that they are not sold world-wide and it is
12MARKETING STRATEGY AND PLAN known when a product is not authentic. It is to note that the products, which are counterfeit, could easily ruin the reputation of the authentic Nike products and goods. References Chouinard, Y., 2016.Let My People Go Surfing: The Education of a Reluctant Businessman-- Including 10 More Years of Business Unusual. Penguin. Daubert, D., Draheim, S., Gerbauer, J., Gourlay, B., Kronberg, M., Kumar, D., McCreary, D., McMillan, V., Morgan, N., Schuster, J. and Anduaga-Todd, J., 2016. Crummer SunTrust Portfolio Recommendations: Crummer Investment Management [2016]. Dawar, D. and Arora, S., 2016. Event Study on Stock Prices of Tata Motors-A Study on Launch of Zest.Wealth: International Journal of Money, Banking & Finance,5(1). Frank, A.G., 2018. The development of underdevelopment. InPromise of development(pp. 111-123). Routledge. Hanlon, W.W., 2015. Necessity is the mother of invention: Input supplies and Directed Technical Change.Econometrica,83(1), pp.67-100. Harvey,P.J.,2017.ShoeDog:AMemoirbytheCreatorofNike.TheAccounting Review,92(4), pp.269-272.
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13MARKETING STRATEGY AND PLAN Jović, Z., Vićentijević, K. and Glišović, N., 2016. Sustainable growth rate of agricultural and food enterprises in Serbia.Economics of Agriculture,63(1), pp.9-28. Kale, D., 2017. Sources of innovation and technology capability development in the Indian automobile industry.Institutions and Economies, pp.121-150. Kotabe, M. and Kothari, T., 2016. Emerging market multinational companies’ evolutionary pathstobuildingacompetitiveadvantagefromemergingmarketstodeveloped countries.Journal of World Business,51(5), pp.729-743. Lederach, J., 2015.Little book of conflict transformation: Clear articulation of the guiding principles by a pioneer in the field. Skyhorse Publishing, Inc.. Mani, S., 2017. Human resource management and co-ordination for innovation activities– cases from India'sautomotiveindustry.Asian Journal of TechnologyInnovation,25(2), pp.228-245. Mittal, J. and Kashyap, A., 2015. Real estate market led land development strategies for regional economic corridors–A tale of two mega projects.Habitat International,47, pp.205- 217. Sarin, S., 2018. Globalization of Indian B2B Firms: Past Performance and Future Challenges. InStrategic Marketing Issues in Emerging Markets(pp. 241-255). Springer, Singapore. Sindi, S. and Roe, M., 2017. The Evolution of Supply Chains and Logistics. InStrategic Supply Chain Management(pp. 7-25). Palgrave Macmillan, Cham.