This report discusses the marketing strategies used by Tesco, including STP strategy, marketing mix, and relationship marketing strategies. It explores how these strategies help in increasing sales and profit for the company.
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Table of Contents EXECUTIVE SUMMARY.............................................................................................................3 INTRODUCTION...........................................................................................................................4 MAIN BODY...................................................................................................................................4 STP strategy...........................................................................................................................4 Marketing mix........................................................................................................................5 Relationship marketing strategies...........................................................................................8 Recommendations............................................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11 .......................................................................................................................................................12
EXECUTIVE SUMMARY This report consist of marketing strategies which is used by Tesco for increasing its sale in the market so that company can earn high amount of profit there are various marketing strategies which is used by the organisation like STP strategy which contains segmentation, targeting and positing this strategy help in promoting the product in the market. Marketing mix strategy is also used by the organisation to develop its demand of the product in the market. Relation marketing strategy helps in maintaining the profit of the business due to which companies prefer to use it.
INTRODUCTION Marketing strategy is the concept which helps in increasing the demand of the products and services by influencing the consumers of the economy so that they can become the customers of the organisation which will helps in increasing the sale of the company. Marketing strategy involves key brand messaging, business value proposition, information and data on target customers demographic etc. This concept helps in the long term survival of the business. Italso helps in providing competitive advantage to the business by the proper planning of strategies. It helps in creating brand awareness in the market which helps in increasing the profit of the business once the products gets promoted in the market it helps in increasing the demand of the products which increases the productivity of the business marketing strategies is the best way to promote the goods and services of the business across the country. There are different strategies which is adopted by the organisation for example word of mouth marketing, paid advertising, relationship marketing, internet marketing etc (Agustini, 2019). Tesco is the biggest retail company in UK with huge numbers of customers its headquartered Welwyn garden city in England. Tesco is considered as the third largest retail store in the world. This company was founded in 1919 by Jack Cohen. It helps in satisfying the needs of the customers by providing best services to them. In this report it will be analyse that how different marketing strategies helps in the growth of the organisation. MAIN BODY STP strategy STP stands for segmentation, targeting and positioning its a three step process which helps in examining the goods and services of the business and analyse the way business provides the benefits to the customers regarding the products and services so that demand of the business can be increased. It helps the business to shift its focus from product based marketing to customers based marketing. It helps in building the customer loyalty for the business. It also helpsthebusinessingettingpotentialcustomerswhichwillincreasetheprofitofthe organisation. The three step of STP strategy are discussed below: ď‚·SEGMENTATION:Itisconceptofdividingthepotentialmarketsintodefined segments so that similar needs of the potential customers can be identified. For example
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similar characteristic of the customer in the market segment which can be lifestyle, gender, age, interest etc. it is a concept of analysing the demand and characteristics of different customers in the market. Tesco analysing the needs and requirement of the customersandtheirpurchasingbehaviourwhichhelpsTescoinsegmentingthe customers according to their needs and wants so that business cannot face any loss. It helpsTescoindividingthemarketinsmallergroupsofindividualwithsimilar preference. Segmentation helps Tesco in marketing their products to different individual on the basis of their needs. Tesco generally collects the information related to customers through the helps of club card with the Tesco provides to the customers. Then they monitors the data by creating their demographics to the products which Tesco is providing. Aldi is the biggest competitor of Tesco in various demographic areas (Akbar, 2020). ď‚·TARGETING:Target marketing is the concept of selecting the potential market from the various markets which present in the economy. It involves the groups of consumers to which the organisation wants to sell their products and services. It helps the organisation in connecting with the specific buyers so that they can increase their sale in the market. ď‚·POSITIONING:it is process which defines the value of the product in the market so that revenue of the business can be generated it helps in making product unique in the market so that attention of the customers can get attracted. Tesco uses positioning to target its buyer in the markets with its wide variety of products and services. Tesco generally uses multi-segment positioning to promote its products and services in the market. Positioning helps targets various segments with different varieties of products. It helps in increasing the revenue of the product in the market. Marketing mix It is set of marketing tools and techniques which is used it helps in promoting the products in the market so that demand of the products can be increased. It involves 4ps of marketingwhich is product, price, place promotion. marketing is broader concept it also three extra Ps which are people, process, physical evidence which after combines called 7ps of marketing mix. 7 Ps of marketing used by Tesco:
ď‚·Product-Tescooffersavarietyofproductstoitscustomerswhichincludes food,electronic items,clothing etc. Tesco focuses on its products and improves quality of its products with effective management operations. Company has also chosen online market for selling its products which is a major element in increasing sales for the company.product life cycle of the business helps in analysing the growth of the product in the market it has 5 steps which are product development, market introduction, growth, maturity, decline. Product development involves high amount of investment so that proper development of the product and take place better quality of goods requires huge investment. Market introduction involves the sales volume of the product by created the demand of the product in the market customers are influenced to buy the product according the benefits of the products. Growth stage is when sales of the business increased by creating awareness regarding the product in the market. Competition increases in the market due to which price of the product gets decreased. Maturity stage in this new competitors enter in to marketplace. Prices gets reduces due to competition in the market. Profit and revenue of the business gets declined. Declined stages involve increase in the cost of the products due to unstable economic scale. Sales volume of the business gets declines which affects the profit of the business. Due to which business can to go through a loss (Duan, 2020). ď‚·Price-Price plays an important role in increasing sales for a company. Tesco tries to minimise price for its products. In other words Tesco keeps prices as minimum as possible. For keeping low prices for its products Tesco is engaged effectively with suppliers and wholesalers of UK. The company is also involved in finding out new suppliers with minimum cost. Keeping the prices low in the market helps in increasing the demand of the product in the market if the customers will get the best quality of goods at low prices it will helps Tesco to increase its sale in the market. Price drop strategy of Tesco help in increasing its demand in the market. It also provided the competitive advantage to the business. ď‚·Promotion-Promotionhelpsinattractingmoreandmorecustomersfromthe marketplace. Tesco has shifted to digital marketing from traditional marketing methods in order to gain competitive advantage at marketplace. Tesco spends a good amount on promotion and advertising in order to increase sales of its products. Tesco uses various
platforms to promotes its products in the market it uses advertisement, charitable events and other promotional channels to increase its brand awareness around the world. It also provides various promotional offers to the customers like buy one get one free. Tesco also provides loyalty card to the customers to build its image in the market. Various marketing strategies helps Tesco to increase its demand in the market it also provides unique selling ability to the customers (Cahyadi, 2019). ď‚·Place-Place is another factor which plays an important role in selling product. Tesco chooses best location of UK in order to sell its products. It opens its store according to target audience selection. Place in marketing mix also includes conducting transactions through Online platforms. Tesco is getting a immense growth at market place which means company is focusing hard on its online operations. Conducting online operations is easy for an organisation due to upliftment in information and technology. Choosing the place which is easily manageable by the customers helps in developing the growth of the business. Place helps in marketing the products. ď‚·Physical evidence: it is a basically the environment which is physically experienced by the consumers it includes layout or physical design of the business premises which attracts the attention of the customers. Tesco does not spend more money developing its infrastructure it provides the quality to the product more people can get attracted by the product and services of the business instead of infrastructure. Tesco place the product in a proper manner so that people can easily find the products which they require so that better services can be provided to the customers. Tesco place the products which attractive offers which helps in attracting the interest of the customers. ď‚·People: it plays in important role in the marketing mix if the right people are not targeted then product of the company will not be sold in the market which can affect the profit of the company in the market. Tesco target its customers so that sale of the business can be increased it provides the best services to the business which helps in building the customer loyalty of the business in the market. Tesco uses various program to increase the demand of the business in the market such as save as you earn, buy as you earn and colleague privilege card which helps in attracting the attention of the customers in the markets.
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ď‚·Process: it involves indirect and direct activities it helps in understanding the requirement of the customers in the markets which helps the business to develop it services in the market so that demand of the business can be increase (Chaney, 2017). Satisfy the needs and wants of the customers are very important to increase the profit of the company in the market. Customers satisfaction helps in the long term survival of the business in the market. Tesco uses various activities to keep the customers satisfied it provides high billing services to the customers which helps in saving the time of the consumers. It also helps in providing the best quality of products to the customers in online and offline stores which helps in maintaining the customers loyalty of the customers towards the organisation. Relationship marketing strategies It helps in building the customers loyalty towards the organisation so that long term survival of the business can take place it helps in building the long term relations which the customers so that growth of the business cannot get affected. It also helps in providing the competitive advantage to the business so that business loose it market share. Strong relations with the customers helps in analysing the need and requirement of the customers so that profit of the business can be increased. It provides better communication between the customers and the organisation which helps the business to influence the customers easily through the services of the market. It helps in building the brand image in the market which increase the revenue of the business so that goals of the business can be achieved effectively. Tesco organises various events which helps the business to interact with the customers easily and resolve the queries of the business to helps in understanding the benefits product which company is providing (Faridhoh, 2020). Tesco uses various relationship marketing strategies which helps in promoting the products in the markets. Tesco launched save twenty pounds on Nokia phones strategy so that it can attract various buyer to increase the sale of the product in the markets various offers helps in attracting the attention of the customers in the markets. Tesco also used club-card strategy to provide extra benefits to the customers which helps in developing the healthy relationship with the customers. Club card provides benefits to the customers which helps in increasing the demand of the company. It provides wide range of products to the customers which increases the demand of the product it also helps Tesco to expand its business across the world. As per the report bank of
Tesco added 200,000 customers accounts which has increased the revenue of the business in the market. To increase the sale of the business in the market Tesco organises various events and programmes which increases the sale of the business in the market. Tesco also have websites through which they can easily communicate with the customers and resolve their queries they also provides information to the customers regarding the products through that portals. Healthy relationship with the customers improves the services of the business by the getting feedback in the positive manners which helps in increasing the productivity of the business better feedback by the customers improves the goodwill of the business in the market due to which profit of the business also get increased if the business will not have healthy relations with the customers it then will not be able to positive feedback from the customers which can affect the growth of the business in the market. Positive feedback helps in increasing the growth chances of the business in the market. Healthy relations with the customers helps in retaining the customers in the organisation sue to which growth of the business can be increased in the market. Customers retention in the business shows the demand of the business in the markets it increase the demand of the business in the market.It improve the revenue and lifetime business of the organisation. Which increases the growth chances of the business in the market. Increase the sale helps in increasing the brand awareness in the market which helps in providing the best quality of goods to the customers. Relationship marketing saves the times and money of the organisation for promoting its products in the markets it is the best sources of promoting the products in the markets. Analysing the needs of the customers helps in developing the products in the market so that customers can satisfied with the services of the business company should also ask about the changes which company so in the products which they are providing so that they can develop its services accordingly. Recommendations Stp strategies: Tesco can improve its Stp strategies by defining the marketplace, creating the audience segments so that products can be developed and sold accordingly. Analysing the effectiveness of the each segment to analyse the demand. Tesco can develop its positioning strategy company can use right marketing mix strategies so that business can increase its profit in the market targetting the best customers reduces the workload of the business can also helps in enhancing the services of the business (Kannan, P.K., 2017).
7ps of marketing mix: Tesco can develop its objectives and goals so that its budget can be developed company can also analyse its unique selling propositions so that goals can be achieved affectively. Tesco should analyse the target market so that needs and requirement of the business can be identified easily. If Tesco will maintain the proper pricing strategy for its product then it will increase the revenue of the business in the market. Improving the marketing strategies helps in creating the goodwill of the business in the market due to which growth of the business in the market will be achieved which will helps in increasing the profit of the business in the market. Tesco can use effective platforms to promote its services in the markets which will helps in promoting the products effectively (Steenkamp, 2017). Relationship marketing: Tesco should listen to the feedback of the customers effectively so that needs of the customers can be satisfied effectively. Tesco can also arrange a loyalty program which will help in developing the business Tesco can arrange special for the customers who are providing more sale to the business. Proper communication helps in increasing the brand awareness in the society which helps in increasing the sale of the business in the market. Providing free information to the customers helps in increasing the demand of the product in the market it also helps in promoting world of mouth marketing which increases the demand of the business in the economy. Loyalty rewards helps in the building the strong relations with the customers so that revenue of the business can be increased in the market. CONCLUSION As per the above report it has been observed that different marketing strategies helps business to develop and promote its products and services in the market it helps in increasing the demand of the product by targeting the potential customers various marketing strategies like STP strategies, marketing mix strategies helps in increasing the goodwill of the business in the market by providing the benefits of the products to the organisation which helps in increasing the sale of the business. It also helps in maintaining the goodwill of the business in the market. Marketing strategies plays an important role maintaining the demand of the business in the market so that competitors cannot take advantage. If company will develop its products according to the needs of the customers then it can affect the revenue of the business in the market.
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