The assignment involves analyzing the feasibility of expanding a coffee shop business in Austria. It considers various factors such as market conditions, competition, cultural compatibility, logistics, and profitability. The goal is to determine whether expanding the business in Austria would be beneficial and viable.
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COFFEE SHOP
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 QUESTION 1...................................................................................................................................1 SelectionofcountryforexpansionofcoffeeshopofMarvinandSmithalongwith justifications behind selection of the country.........................................................................1 QUESTION 2...................................................................................................................................3 Presenting tailored marketing mix with reference to expansion plan of coffees shop...........3 QUESTION 3...................................................................................................................................4 Implications of two key aspects on the business expansion of coffee shop in Austria..........4 QUESTION 4...................................................................................................................................5 Evaluating impact of profitability and liquidity position on expansion decision of the coffee shop.........................................................................................................................................5 QUESTION 5...................................................................................................................................7 Conclusion and summary about viability of expansion in another country...........................7 REFERENCES................................................................................................................................8
INTRODUCTION At the workplace of every business, wide range of decisions are required to take at different levels like strategic, operational and tactical. Apart from this, while taking different kinds of decisions several factors also create huge impact on the managers. The current case study is on the basis of Hank Marvin as well as Patty Smith who are partners. Further, they are working in food industry along with catering from last many years. In the present times, both are making plan of business expansion in another country of European Union only. In the present study, one particular country is to be selected which will be highly suitable for the coffee shop and support for generating more profit in proposed market. Apart from this, reasons due to which particular country only chosen is also described in the project so that Marvin and Smith able to make strategies accordingly. Other than this, marketing mix is to be presented here by which it aids to aware people about the coffee shop in new market. Besides this, impact of some factors which are like management structure and organisation culture on business expansion is analysed. At the end of study, profitability as well as liquidity position of Marvin and Smith coffee shop is to be determined and its impact on business expansion is reflected. QUESTION 1 Selection of country for expansion of coffee shop of Marvin and Smith along with justifications behind selection of the country At the time of expanding business then crucial aspect needs to analyse is related to the area or market. The reason is that selection of market must be proper and appropriate so that firm able to operate smoothly as well as earn desired profit. In the current study, Marvin and Smith both partners want to expand coffee shop in European Union (EU). This stated union consists of wide range of countries or nations. For the present business, Austria country of EU is one of the best and suitable for proposed coffee shop to enter and expand firm. Further, several aspects of Austria are in favour of the firm so that entrepreneurs able to boost up sales and profit with the high growth rate (Ataman, and et.al., 2010). When looking at the weather then Austria comprises with winter, summer and rainy all three seasons. The coffee shop will offer both hot and cold coffee as per the weather by which easily customers will attract towards it. Therefore, the business able to improve financial performance on consistent basis in Austria market of EU. 1
Looking at the logistical aspect of Austria then it considers as hub of logistics in the European Union. Generally, a place where resources are available in plenty then cost of that specific aspect will be highly lower as compared to another states. Being a logistic hub, expenditures of transporting raw materials and finished goods will be declined in the coffee shop up to a greater extent. This particular term will provide facility of reducing cost of production, offering coffee items at low price and enhance profitability in the market (Logistics Hub Austria, 2017). Apart from this, raw materials like coffee beans as well as sugar is highly needed for producing products in the company while operating in potential country. In context to this, availability of such raw materials in Austria is in enough quantity. Due to these things, the material will be available at the low prices which is beneficial aspect of it. Along with this, when raw materials are easily available within country then logistics expenses declined up to higher level. Hence, Austria is suitable for Marvin and Smith coffee shop to expand business and boost up profit. As per the survey of last two years it can be seen that, Austria is fourth highest country of EU in terms of consumption of coffee products. Apart from this, revenue generated by coffee industry in Austria nation is worth of US$1163 million in 2017. Moreover, it is expected that in the future or upcoming five years coffee sector of Austria will grow by 2.2% annually (Coffee in Austria,2017). Considering to this, it can be clearly said that Marvin and Smith coffee shop can easily operate in the proposed market. Along with this, become highly capable for generating huge revenue and profit smoothly in selected market. Further, in terms of ethics and legal rules also Austria is one of the favourable nation of EU for the stated coffee shop. On the such kinds of businesses, any strict rules and regulations are not imposed by Austrian government which is another beneficial aspect for Marvin and Smith coffee shop. However, an issue which has to face to the coffee shop entering in Austria market is related to structure of organisation. As of now Marvin and Smith considering divisional structure for operating in existing market. As per the rules and regulations of Austrian government, coffee shops have to follow functional organisational structure. After expanding business in proposed country of EU only structure has to change to the coffee shop which is minor or negligible. 2
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QUESTION 2 Presenting tailored marketing mix with reference to expansion plan of coffees shop While entering in new market i.e. Austria, Marvin and Smith coffee shop consider some marketing strategies to aware local community. So that, able to enhance customers, revenue and profit in proposed market. Further, this thing is described using marketing mix or 4 P's below: Marketing mixDescription of 4 P's ProductThe Marvin and Smith coffee shop will enter in Austria market with its existing products and services which are provided amount customers at present. Apart from this, ingredients for producing coffee items will be used of the higher quality as well as hygienic. As it will grow in proposed market then will offer additional and innovative kind of beverages to attain huge customertowardsit.Further,reasonforconsideringsameproductsat introduction stage is that changes in production procedure not has to change (Berthon and et.al., 2012). PriceEvery person of each market is highly concerned for pricing of the products and services offered by the firm. Lower the prices will be supportive for Marvin and Smith coffee shop in order to attract customers and enhance profit rapidly. Further, competitor based pricing method will be considered in Austria market by both the entrepreneurs. Moreover, sometimes cost plus pricing strategy will be also used when competition level is comparatively low in the potential market. PlaceIn order to sell or deliver the products and services among up to customers place is required to select. In the Austria market, the business will deliver coffee items using online and offline both the places. In online, it will create mobile application where people easily able to give order of the products where home delivery service will be provided (Marketing Mix - Meaning and its Elements,2017). Further, under offline physical store will be opened where people easily able to reach and consume services and coffee products of Marvin and Smith's coffee shop. 3
PromotionForincreasingawarenessamonglocalcommunityofAustriamarket promotional strategies will be considered by the Marvin and Smith coffee shop. Herein, it will focus on social media marketing where major attention to Facebook and Instragram will be given in Austria country. Apart from this, traditional marketing strategies will be also considered using newspaper and television (Zeng and Gerritsen, 2014). QUESTION 3 Implications of two key aspects on the business expansion of coffee shop in Austria When a company moves towards another place or expands business in new market then geographical location become changed. Once location of the company differs in various aspects and create impact on the business up to a greater extent. As per the current case, when Marvin and Smith will enter in Austria nation then different terms will be needed to follow which create negative impact upon it. In the present section, basically two elements are considered which involve culture of organisation and structure of management. Furthermore, implications of such factors on the coffee shop are stated below: Organisation culture:A method of shared values, assumptions, estimations and beliefs which are governed that people behaves in the firm in which manner is referred as organisational culture. When geographical location of the company changes then values and beliefs of local community create huge impact on it. Due to this, the business cannot generate amount or profit as earned in the old or existing market. Organisational culture leads to affect employee performance as well as their motivational levels. When cultures of workforce fluctuates then they will unable to deliver same work within the setted time frame (Foxall, 2014). Therefore, efficiency of workers productivity of Marvin and Smith coffee shop will be affected up to a higher level. Apart from this, culture of organisation when changes then business unable to gain competitive benefits easily in Austria. Moreover, culture of people in proposed market differs where entrepreneurs of the coffee shop have to adopt strategies to fulfil needs and wants of them. Hence, it can be said that change in culture of organisation will affect to the entire business. Management structure:Another factor which impact on the firm due to change in geographical location is structure of management. It is not necessary that all the countries follow 4
same kind of structure to operate in market. A system or procedure which is used for defining hierarchy of an enterprise is considered as management or organisational structure. It consists of several formates which are like divisional, functional, matrix, hierarchical etc (Challagalla, Murtha and Jaworski, 2014). At present, the coffee shop implemented divisional structure and operate in existing market on the basis of this. However, as per the proposed nation of business expansion, coffee shop has to consider functional organisational structure. When Marvin and Smith will make changes in structure of management then other different aspects will also affect up to a higher level. Hence, it can be said that management and organisational structure creates huge influence on business while expanding in Austria country. QUESTION 4 Evaluating impact of profitability and liquidity position on expansion decision of the coffee shop At the time of making any kind of business decision, financial position plays a major role. For this, it is essential to determine financial performance of the company in different ways like profitability, solvency, liquidity etc. In order to assess such performance, financial ratios are computed with the help of balance sheet and income statements of Marvin and Smith coffee shop (Da Gbadji Gailly and Schwienbacher, 2015). This selected tool reflects clear scenario of business in terms of financials. Further, liquidity and profitability condition of selected firm is stated below: 5
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Analysis:From the above presented calculation, it can be seen that gross profit ratio is 57.78% which is highly appropriate and shows that Marvin and Smith coffee shop is capable for generating profit. Further, cited firm considered various effective strategies and tactics for managing and reducing cost of sales. The reason is that GP determined after deducting cost of sales from revenue generated at the end of year. Looking at another profitability ratio i.e. net profit then it can be visualised that the coffee shop has capacity for managing indirect expenses incurred in the business. 7.44% NP ratio shows that it has enough amount for making expenses on business and decides for expanding in Austria. Apart from this, amount of bank overdraft is also not with the shop where it easily able to enter in new market. In addition to this, return on capital employed ratio of Marvin and Smith coffee shop is 25.09%. On the basis of this value, it can be said that proportion of net income is higher as compared to capital employed by the firm. Moreover, profitability position of Marvin and Smith coffee shop is strong and attractive at the end of accounting period. When this condition of the company is high then it is able to make investment in various business projects. Further, higher profitability leads to create positive impact on the company where manager can easily take financial decisions (Damodaran, 2016). 6
On the basis of present profitability situation, Marvin and Smith should expand business in Austria. Analysis:Liquidity ratio shows capability of company in order to meet of fulfil debt obligations raised from market for short period of time. Higher value of these ratios is beneficial for the company which reflect better as well as strong performance in the industry (Slater and et.al., 2010). Aforementioned table depicts that current ratio of Marvin and Smith coffee shop is 5.71:1 which is better for the company. Apart from this, in comparison to standard ratio of CR which is 2:1 also the coffee shop is too much capable. It can be analysed from this that profit generation capability of the firm is very high where bank overdrafts are at the very lower or negligible proportion. Moreover, firm's ability to pay all the short-term debts is also too much strong in the industry. Apart from this, value of quick ratio of Marvin and Smith coffee shop is 4.42:1 which shows that it is highly capable for the same. As compared to ideal ratio of QR i.e. 1:1, business performance of the coffee shop is very well. In addition to this, amount of current as well as quick assets is more at the workplace of cited firm as compared to current liabilities. In the calculation of QR, prepaid expenses and inventory is not included because these both are not having nature of cash convertible easily. When liquidity position of the company is strong then it depicts that management has more level of assets and liabilities which are easily converted into cash form. As per the current case, this condition of the coffee shop is very strong where it has capability for making investment in new business project of expansion (Morgan and et.al., 2012). Hence, Marvin and 7
Smith should take decision for business expansion in Austria which is a suitable country for the coffee shop. QUESTION 5 Conclusion and summary about viability of expansion in another country It can be summarised from the above analysis that, for expanding the coffee shop of Marvin and Smith, Austria nation of European Union will be highly appropriate. The reason behind this is that, in terms of geographical location as well as availability of raw materials i.e. coffee beans the selected country is the best. Apart from this, in terms of logistics which are like inbound as well as outbound any kind of issues and difficulties not have to face by the coffee shop in Austria. In terms of ethics and cultures of the local community of chosen country, the proposed business will become able for generating huge sales. Therefore, level of profitability condition will be also affected up to a greater extent. In addition to this, key benefit is that Brexit negotiations will not make any type of influences on the business expansion. However, the issue associated with this is that, Marvin and Smith coffee shop has to make changes in organisational structure only which is from divisional to functional. Moreover, in terms of profitability and liquidity conditions also the coffee shop is performing well. Therefore, the business expansion project in Austria country will be highly beneficial and viable. Hence, both the entrepreneurs need to take decision for expanding in proposed nation of European Union. 8
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REFERENCES Books and Journals Ataman, M. B., and et.al., 2010. The long-term effect of marketing strategy on brand sales. Journal of Marketing Research.47(5). pp. 866-882. Berthon, P. R., and et.al., 2012. Marketing meets Web 2.0, social media, and creative consumers: Implications for international marketing strategy.Business horizons. 55(3). pp. 261-271. Challagalla, G., Murtha, B. R. and Jaworski, B., 2014. Marketing doctrine: A principles-based approach to guiding marketing decision making in firms.Journal of Marketin.78(4). pp.4- 20. Da Gbadji, L. A. G., Gailly, B. and Schwienbacher, A., 2015. International analysis of venture capital programs of large corporations and financial institutions.Entrepreneurship Theory and Practice. 39(5). pp.1213-1245. Damodaran, A., 2016.Damodaran on valuation: security analysis for investment and corporate finance.(324). John Wiley & Sons. Foxall, G., 2014.Strategic Marketing Management. Routledge. Morgan, N. A. and et.al., 2012. Export marketing strategy implementation, export marketing capabilities, and export venture performance. Journalof the Academy of Marketing Science. 40(2). pp.271-289. Slater, S. F. and et.al., 2010. Factors influencing the relative importance of marketing strategy creativity and marketing strategy implementation effectiveness.Industrial Marketing Management.(4). pp. 551-559. Zeng, B. and Gerritsen, R., 2014. What do we know about social media in tourism? A review. Tourism Management Perspectives.10.pp. 27-36. Online Coffee in Austria.2017. [Online]. Available through: <http://www.euromonitor.com/coffee-in- austria/report>. LogisticsHubAustria.2017.[Online].Availablethrough: <https://investinaustria.at/en/sectors/logistics/>. MarketingMix-MeaninganditsElements.2017.[Online].Availablethrough: <http://www.managementstudyguide.com/marketing-mix.htm>. 9