Cross Cultural Training and Communication

Masters Human
Resource

Table of Contents
INTRODUCTION ..........................................................................................................................1
Main Body.......................................................................................................................................1
Suggests that cross cultural training is vital for expatriates to perform effectively. .......................1
Critically evaluate why it is important to train expatriates and the implications for MNC.............2
Compare one organisation in there countries UK, Europe and Non European ..............................5
CONCLUSION................................................................................................................................8
REFERENCES .............................................................................................................................10

INTRODUCTION
Multinational corporation are having difficulties to retaining expatriates for their global
operations. Cross cultural approach is the ability to function or work effectively in different
culture. Different diverse situations which encounters with people from different cultures.
Individual and organisation does not choose their native culture, but they adopt different place
value culture employees which has different competence level and abilities.
Main Body
Suggests that cross cultural training is vital for expatriates to perform
effectively.
Cross culture is the overall scenario which belongs from different nations, societies and
cross culture competence of human nature. The different types of cultural competence is must
have required for effective working in the organisation. It is measured by the perception of an
individual Bayer, C. and et.al., April (2017). Individual idea and speciality gives different
scenario and opportunity to the company. Cross-cultural training is the highly effective process
to learn new techniques and terminologies for the implementation of the organisation task
(Cross-Cultural Training Programs and Expatriate, (2018). There are four dimensions of
cultural competence such as systematic cultural competence, professional cultural competence,
organisational cultural competence and individual cultural competence.
Cross -cultural Training defines as that which is necessary for the organisations to
increases the competency level of the individual to perform different task in different cross
cultural. The focus of the cross cultural training is on managing the working with culturally-
diverse employees and colleagues, individual needs to working and living internationally in
order to enhance the competency level Cooke, F. L., Saini, D. S. and Wang, J., (2014). Make
unique products and services to culturally divers customers. Cross cultural generally deliverable
three models general awareness and communication training, training in working with
interpreters and translators and Ethos- or country specific training (Cross-Cultural Training
Programs and Expatriate, 2018). These are the models of CCT general awareness and
communication training is the training which mainly focuses on developing generic cross
cultural skills and sensitivity in between the individual person. Besides Ethno country specific
training model is helps to focus on the single ethnic group or country, it helps to increase the
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participation, knowledge, ability, understanding and function compatibility of an individual. On
the other side, training in working with interpreters and translators, this model of CCT which
helps to enhance the technical skills and cross-cultural communication which influence the
process. Moreover, the main aim of the cross cultural training is to produce the effective and
competitive individual which helps company to take further steps in order to expand the business
activities at global level Green, A. R. and et.al., (2017). On the other side, the traditional method
of cross cultural training is Pre-departure training. This training method is conducted apart from
the experience of realities in the host culture. Besides this, comparatively CCT is much effective
approach in order to make the cross cultural environment which help employees to adopt
changes in the environment along with the competitive level. CCT is the vital factor to increase
different new growth opportunities. Main objective of Expatriate CCT is to adopt new working
behaviour which is more important for the host culture (Grossman, 2017). Over the period of
training, individual capacity is increasing in order to adopt the different culture. Overall, this
helps to adopt some different methods of working, on the basis of observation cross-cultural has
consisted five essential and practical considerations in the training programmes such as material
translation, silent communication, local trainers, empowerment and localisation. This process
helps employees to adopt knowledge and awareness of the specific norms or objectives about the
host country. It aids to adopt the different culture of other country.
For example : MacDonald operates its business at international level where they applied
different strategies and growth in order to meet the needs of organisation tools and techniques
Grossman, M., (2017). Moreover, they always analyse the market condition of the country before
analysing the better the process making funds. For example it makes better decision making
approach. They generate different pricing and product strategies according the specific needs of
the company. Which helps to make the better decision making approach. They give special
training to their employees in order to meet the needs of challenges. Different MNCs required to
adopt cross cultures environment due to expand the business activity.
Critically evaluate why it is important to train expatriates and the
implications for MNC
This CCT is vital for expatiates for enhancing the competency level. Cross-cultural has
some steps which describe the importance of CCT programmes. They help to define the
organisation objectives and about the brief. In this step, company explains the objectives or
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