Masters in project management Assignment

Masters in project management

Abstract
Purpose: The aircraft industry is might want to incorporate the lean six-sigma process in for
enhancing the maintenance and operational plan of the aircraft. The integration of six sigma
policies helps in providing the upgraded maintenance program for improving the quality of
the service provided to the customers. It helps in reducing time spent on the maintenance,
repair, and overhauling session organized for the aircraft.
Result: The designing of the literature review is suitable for my project because it helps in
analysing the application of the accumulative framework of lean philosophy and six sigma
working principles for upgrading of the wheels, mechanical equipment, landing gears
overhauling program, interchanging and updating the brakes and braking architecture,
innovation in the carriage flap tracking system, overhauling of the spare parts, and others
which helps in increasing the sale of the aircraft. The supply chain management of the
repairing elements should be supplied within the time frame to accelerate the performance of
the MRO session.
Conclusion: During the course plan, we are able to analyse that the application of the six
sigma principles helps in modifying the aircraft design and defects according to the
requirement. The maintenance cycle time can be effectively reduced for providing in-time
aircraft design for taking flight.
Keywords: MRO Session, CTQ issues, Lean Six Sigma Framework
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Contents
1. Introduction.........................................................................................................................3
2. Problem Statement and Justification...................................................................................4
3. Literature Review- An Analysis of the related work..........................................................5
4. Proposed solution Approach.............................................................................................13
Suggestion for Future scope of the project:..........................................................................18
5. Conclusion........................................................................................................................18
6. References.........................................................................................................................19
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1. Introduction
The aviation industry is looking for new opportunities to provide quality of service to the
customers so that they can achieve long term sustainability in the global market. The
communication between the distant places can be improved with the effective utilization of
repair and maintenance program for the Aircraft organization. The aircraft companies are
facing some challenges in predicting and forecasting the area of concern for improvement
and as a result, we looked to incorporate the lean six-sigma process in for enhancing the
maintenance and operational plan of the aircraft (Sunjka and Murphy, 2014).
The critical quality issues which exist with the Aircraft industry can be identified with the use
of lean six sigma process. The supply chain management program for the aircraft
maintenance program can be effectively done with the use of Lean six sigma policy structures
and framework. The integration of six sigma policies helps in providing the upgraded
maintenance program for improving the quality of the service provided to the customers. It
helps in reducing time spent on the maintenance, repair, and overhauling session organized
for the aircraft (Stadnicka, and Ratnayake, 2017).
The lean six sigma process is based on two principles which are categorised as value creation
of the process and analysis of the customer requirement (Lazur, Jaadeesh, Karthikeyan,
Shanmugarja, 2015). The maintenance program cycle time can be reduced by implementing
the principles of six sigma whereas as problem driven structured format can achieved by
implementing the six sigma process (Maleyeff, 2014). The maintenance and repairing
program of the aircraft can be improved with the implementation of amalgamation program
of lean and six sigma working process to get improved performance.
2. Problem Statement and Justification
Problem Statement:
The loss of bonding with the loyal customers affect the financial condition of the enterprise
due to the lack of quality service, not in time delivery and departure of the flight, limitation in
the safety measures, spare parts and control system. The step should be taken to upgrade the
maintenance and repair system of the aircraft to provide quality of service to the customers.
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Justification:
The increasing demand of globalization put extra burden on the aircraft industry to provide
quality of service to the passengers for making their flight experience memorable. The major
concern of the people is the heavy cost which they have to pay at the time of emergency
condition such as medical emergency, and others. The revolution in the aircraft industry had
made route of the flight more intense and complicated. The maintenance programs are
arranged for the flight to achieve the long term sustainability of the enterprise. The reliability
of the safety measures should be upgraded according to the demand and changing weather
condition. The innovation in the business processes of the aircraft industry can be carried out
with the use of Lean six sigma policy frameworks because it helps in eliminating extra cost
incurred on maintenance processes (Siva, Patan, Kumar, Purusothaman, Pitchai, Jegathish,
2017).
The six sigma policies helps in aligning the maintenance program of aircraft with the
organization objectives of achieving sustainability and remain ahead of the competitors by
gaining competitive advantage through innovation in the services provided to the customers
which helps in increasing customer satisfaction level and trust on the company. It helps in
developing strong relationship with the customers and gain in profitability of the aviation
industry (Panagopoulus, Atkin, and Sikora., 2016). The problem domain had been
undertaken for reducing the cost and increasing the productivity of the aerospace industry
with the utilization of lean programming fundamentals. The maintenance cycle time can be
effectively reduced for providing in-time aircraft design for taking flight (Murphy, 2015).
Research Limitation: The proposed project is dependent on the qualitative methodology for
collecting data required for the research. It does not make use of quantitative methodology
for getting the accuracy in the practical application of proposed six sigma policies.
The qualitative approach of methodology is used for collecting the required data for the
research through online and offline sources
3. Literature Review- An Analysis of the related work
The literature review is conducted on increasing the efficiency of the aircraft by
deploying MRO principles with the use of Lean Six sigma process. The six sigma policy
framework is comprised of five processes which are categorised as:
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Definition: Definition of the problem statement for maintaining, upgrading, and repair
according to the requirement
Identification: It divides the complete process into two mode which are value driven program
and elimination of the waste processes. This concept helps in reducing the time spent of
maintenance, repair, and overhauling session organized for the aircraft (Siva, Patan, Kumar,
Purusothaman, Pitchai, Jegathish, 2017).
Value Creation: The focus should be given on the area of concern such as lack of quality
service, not in time delivery and departure of the flight, limitation in the safety measures,
spare parts and control system. The priority is organized for sequencing and systematic
format for the maintenance and repairing program. The continuity of the process step can be
managed on the process priority
Analysing the customers requirement: The requirement of the customers should be satisfied
when they actually want their requirement to be satisfied such as at the time of medical
emergency (Zucker, 2014).
Perfection: The Lean sig sigma policy works in the direction of achieving perfection in the
maintenance and upgrading program of the aircraft.
The MRO is applied on the aircraft according to the requirement plan which helps in
providing quality of service to the customers. The analysis of the MRO helps in defining the
adequate plan for improving the quality of the aircraft. The requirement of the MRO depends
on the following categorise which are specified in the table below
Types of MRO Description
Heavy maintenance of the
aircraft
The requirement placed by the staff members to replace the
mechanical components of the aircraft with the new and
upgraded equipment. It helps in improving the performance
of the engine.
Overhauling of the Aircraft
Engine
The overhauling of the engine helps in improving the
processing time of the engine, routine checking of the
engine, and repairing of the required component of the
engine.
Overhauling of the component
Mechanical parts
The overhauling of the component mechanical parts helps
in initializing the upgraded version of emergency safety
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