No One Should Be Harmed While Receiving Healthcare

Masters of Nursing
Project

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Patient safety culture is one of the most important components within healthcare as it
ensures that the patients feel comfortable and safe. A positive and safe patient culture within a
healthcare setting promotes partnership with patients. Besides this, it also encourages learning
from errors wherein the healthcare workers are empowered to avoid and reduce occurrence of
risks (Arroyo‐Marlés and et. al., 2018). The healthcare workers should be properly trained with
the equipment and other medical practices so that no one is harmed while receiving healthcare.
This report is an essay based on the topic - “No one should be harmed while receiving
healthcare.” It includes a critical discussion on patient centred care, positive and negative health
outcomes, various contributing factors (Christiansen and Champion, 2018). Besides this, clinical
communication and its relationship to quality and safety health is also included in the report.
Lastly, the essay describes recommendations and suggestions for improving patient safety in the
future.
MAIN BODY
Nurses play a very important role in health care and ensuring that the patients receive the
right care and treatment services for their respective conditions (Beauregard, Arnaert and
Ponzoni, 2017). I was working as an student nurse at a healthcare setting where once I observed
an event that occurred with a patient. The patient had suffered from a shock and was admitted to
the Intensive Care Unit or ICU. The condition occurs when the blood flow to the various vital
organs of the body like lungs, brain, kidneys and the heart slows down (Sanchez and Diamante,
2017). The cause of the condition was that the patient had suffered a serious infection. I observed
that the nurse who was in charge of providing care to the patient was not very concerned about
the same. One day, I observed that the nurse had given the wrong prescription to the patient. This
was because the doctor had prescribed wrong medications. The nurse was not very attentive and
did not notice that she had prescribed the wrong medications (Cutcliffe, Sloan and Bashaw,
2018). The main reason behind this was that there was a miscommunication or error in written
communication from the doctor's end. This is a serious situation because the patient was already
admitted to the intensive care unit and any kind of negligence could lead to serious life threat.
This event occurred majorly because there was a lack of communication between the doctor as
well as the care nurse.