Analysis of role of employee’s motivation in company’s success
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This dissertation proposal explores the role of employee’s motivation in the success and growth of an organization, using ASDA as a case study. It examines the significance of employee motivation, various motivational theories, and the barriers faced by companies in motivating their workers.
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Dissertation Proposal
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Table of Contents INTRODUCTION...........................................................................................................................1 Overview of topic...................................................................................................................1 Literature review..............................................................................................................................2 To identify the significance of employee’s motivation in context of an organisation...........2 To determine the role of employee’s motivation in success and growth of an organisation.2 To study various motivational theories that could be use by ASDA to motivate its employees ................................................................................................................................................3 To determine the various barriers that company face to motivate its workers.......................4 Research methodology.....................................................................................................................6 Outline of potential findings............................................................................................................6 Research plan of activities and timings...........................................................................................7 REFERENCES................................................................................................................................9 Research Ethics approval form........................................................................................................9
Research topic:Analysis of role of employee’s motivation in company’s success. INTRODUCTION Overview of topic Motivation is derived from the term motive which means drives, needs and wants of an individual. It is a procedure that influence or direct the behaviour of an individual in a specific direction. Employee’s motivations mean that forces and factors that encourage employees to perform well at workplace. In order to develop a motivated workforce, it is very essential for managers to first determine the factors that persuade the performance of employees at workplace because it is not necessary a single element can encourage everyone to work well(Porter, Riesenmy and Fields, 2016). So determine the forces that motivate employees to perform their best at workplace is very essential. ASDA is a British supermarket that deals in variety of products including grocery, financial, merchandise and many more. It is essential for company to motivate their workers so they contribute more in success of firm and company can attain its set objectives. Number of techniques and theories of motivation are there that can be employ by company to enhance the motivation level of its workers through which it can generate a large number of revenue. Motivation of employees always remain the main concern of management as this help company in achieve its predetermined goals and objectives. Researchaim:“Tostudytheroleemployee’smotivationinsuccessandgrowthofan organisation” A case study on ASDA. Research objectives: To identify the significance of employee’s motivation in context of an organisation. To determine the role of employee’s motivation in success and growth of an organisation. To study various motivational theories that could be use by ASDA to motivate its employees.To determine the various barriers that company face to motivate its workers. Research questions: What is the significance of employee’s motivation in context of an organisation? What is the role of employee’s motivation in success and growth of an organisation? What are the various motivational theories that could be use by ASDA to motivate its employees? 1
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What are the various barriers that company face to motivate its workers? Literature review This is known as one of the most essential component of research as this support in collection of relevant data require to carry out investigation. Different secondary sources and material are used by investigator such as books, article, research papers and many more. To identify the significance of employee’s motivation in context of an organisation Employee’s motivation can be define as the level of their commitment, energy and creativity that they bring with them to do their jobs. Every company find various ways to motivate workers to attain their set goals and objectives(Fiaz, Su and Saqib, 2017). Employees play a crucial role in success of an organisation so keep them motivated is essential for every enterprise. Motivated workers bring a level of enthusiasm at workplace that help in create and maintain a productive culture at workplace. In context of ASDA, it is very essential for both managers and leaders of entity to make the entire workforce motivated so they can perform their job roles in effective manner and company can attain its set goals with given time period. Motivatedworkersaretheonethatimproveproductivityofenterprise,improvetheir commitment, offer job satisfaction to them and many more. All these are the major benefits associated with motivated workforce at enterprise so it is very essential for ASDA to make their employee’s motivated towards their job roles and responsibilities. To determine the role of employee’s motivation in success and growth of an organisation Employees or workforce of an organisation is known as one of the most essential assets of every organisation as there are the one who perform number of job roles at workplace and help company in better satisfy the needs and wants of its target customers. Actions and decision of workers contribute a lot in success or failure of a company(Kuvaas and et. al., 2017). In order to achieve growth and to become more successful, it is very essential for an organisation to have a motivated workforce. With this, company can better deal with the situation of contingency, can provide innovative solutions to business problems, can be more productive and can ensure effective utilisation of all business resources. So motivation of workers plays a big role in success of enterprise so all efforts should be done by managers of ASDA in order to build an effective workforce. With this, company can fulfil the specific requirements of its customers and can capture a large market share by which company can sustain in market for long time period. 2
To study various motivational theories that could be use by ASDA to motivate its employees According to McQuerry L. 2019, Motivation is a term which describe the desire of an act in order to achieve goals and objectives and also considered as the crucial element in developing and attaining prominent goals and objectives. Motivation has many sources and for this people have many motives as it can be intrinsic which depicts that inspiration come from inside and extrinsic depicts that inspiration comes from outside forces(7 Techniques for Increasing Motivation, 2020). In relation to ASDA, various motivational theories are used by company to motivate their employees to improve and enhance their overall performance that are discussed as underneath: Alderfer's ERG theory:This theory believes that each need carry some sort of values and also divided under lower and higher needs as some of the levels gets overlap in terms of physiology, security and social needs also with the tiny line among social, esteem and self actualisation(Kuranchie-MensahandAmponsah-Tawiah,2016). Asthistheorycomprises Maslow's needs and its classification is discussed as under: Illustration1: Alderfer’s ERG TheoryExistence needs:This need comprises all the requirements that are related to the physiology and safety factor of human beings and also include the prerequisite related to 3
the survival(Hur, Moon and Ko, 2018). For this, both the needs of Maslow are grouped into one category as for the same nature and also influences the behaviour of individual.Relatedness needs:These needs describe the social needs that a person required to develop relationships. For this, these needs include the Maslow's social needs and also become the part of esteem needs that is derived form the relationship with other people.Growth needs:For this, these needs cover the self actualisation needs and also become the part of esteem needs including the internal to the individual like feeling of being unique and personal growth. For this, growth needs impacts the person to show their full potential in the existing atmosphere. Herzberg'smotivation-hygienetheory:ItisproposedbyFrederickHerzbergand considered as two factor theory as according to this, there are various job factors which can satisfy the needs to individual and other factors prevent dissatisfaction. This theory study various variables that are perceived to be desirable to attain goals and objectives and also useful in avoiding undesirable situations(Menges and et. al., 2017). In relation to describe it with ASDA various elements are discussed as:Hygiene factors:This theory is useful in identifying and maintaining hygiene factors that are not become the part of intrinsic but also related to the conditions in which effective job needs to be performed. For this, it becomes the policy of ASDA and applies in the administration, technical supervision, job security, working conditions, personal life and so on. Motivational factors:This factors put positive impact on the functioning of company and employees as there are many factors which motivate employees such as recognition, achievement, advancement, possibility of growth and so on(Howard and et. al., 2016). Increment in these factors helps in satisfying their employees and decrement in these factors does not impact the level of satisfaction. To determine the various barriers that company face to motivate its workers AccordingtoEschbachR.2018,Inordertomotivateemployees,effective communication is important as it is useful in conveying things in proper manner. Productivity is the lifeline of any business and for this, employers work extra by expecting long working hours and in relation with this, they make extreme demand regarding their efforts(Five Barriers to SuccessandMotivation,2020).Forthis,itsconsequencesincludedemotivationand 4
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unproductive team and also describe various barriers that arises while motivating the employees of ASDA. For this, various barriers which occurs in relation with ASDA are discussed as under:Poor communication skills:Writing and speaking in clear manner is important to achieve success for this, listening plays an essential role as without this, communication remainincomplete.Communicationisthekeytomotivateemployeesregarding performing theirjob roles. For this, talkingisimportantwith friendsand family concerning the vision as it helps in improving and practising the communication skills (Mikkelsen, Jacobsen and Andersen,2017). This can become challenging but also become helpful in order to understand proper communication suited on which condition. Improvised communication skills is useful in self advocating and also contribute towards the success.Availability of resources and opportunities:In order to learn and take control suitable skills are required to seek out the resources which is helpful in building effective skills. For this, many employees does not get the presence and availability of resources in adequate amount as it can impact the vision and attitude towards the loss of vision. This can cause lack or shortage of resources and opportunities. For this, resources and companyshouldbeinsupportivenaturewitheffectivevisionanddoesnotfind satisfaction with one resource. Clarity and uncertainty:It defines the clarity and transparency regarding the target and objectives. As if manager and employees both are not clear with their words then its can develop difficulty in order to attain goals and objectives. For this, breaking down goals into measurable targets becomes easier to sustain and obtain motivation level. For this, developing clear outcomes is useful in identifying and determining the success factor that provide sense of accomplishment(Liu and et. al., 2016). For this, responsibility plays an important role in order to achieve effective goals and objectives and also clearly describe them in an effective manner. Moreover, blaming can also become another factor as it can hinder the overall performance of employees as most of time blame each other while giving justification for the lack of progress. As in regard of this, employers and managers of ASDA need to guide their employees and also remove arising awkwardness among their employees. 5
Research methodology This section specified that specific techniques and procedures followed by researcher to gather and analyse the data. This allows target audience to evaluate the validity of study. Sources of data collection:Collection of data is known as one of the most essential part of research. Number of sources are there that can be use by researcher to collect data for research. Primary and secondary are the two major type of sources that could be used by researcher. Primary method of data collection is the one in which researcher use questionnaire, survey and observations. Main benefits of this method of data collection is that it helps researcher in gather first hand and useful data for the research but at the same time is very costly and time consuming. Secondary sources of data collection consist use of books, journals and websites. Use of primary source for current research work ensures more authentic data collection directly from respondents and also lead collection of up to data. Further, use of secondary sources ensures better framework and support for current investigation. Research method- out of two vital research method i.e. qualitative and quantitative use of quantitative seems more suitable for current research as it lead to easy and presentation of data in numeric terms. Research philosophy:This concept of research is divided into two section interpritivism and positivism. For this project, researcher will use positivism philosophy as this support in analyse quantitative data.Use of positivism philosophy ensures a more practical and scientific research thus, useful for current investigation. Research approach:Inductive and deductive are the two major approaches of research. For present research, deductive research approach will be used because this as this make the process of data analysis more easy. Inductive approach will not be used in present research as thisrequiresmoretimeandresources.Useofdeductiveapproachismadeforcurrent investigation as it lead to more better analysis and evaluation of quantitative research data. Outline of potential findings The potential findings of current research work would includes a better understanding about the concept of employee’s motivation in context of an organisation together with determination of role of employee’s motivation in success and growth of an organisation. Beside this, the currentinvestigationwillsalsofacilitatesabetterstudyandknowledgeaboutvarious motivational theories that could be use by an organisation to motivate its employees. Along with 6
this, the current project is also helpful in determining the various barriers that company face to motivate its workers together with suggesting strategies to overcome these barriers in order to have higher motivation and efficiency level in employees. Research plan of activities and timings. Use of following Gantt chart is made for current investigation as it lead to better planning of activities through more clear and scientific presentation of all task along with their Timings. 7
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REFERENCES Books and Journals Fiaz, M., Su, Q. and Saqib, A., 2017. Leadership styles and employees' motivation: Perspective from an emerging economy.The Journal of Developing Areas,51(4), pp.143-156. Howard,Jandet.al.,2016.Motivationprofilesatwork:Aself-determinationtheory approach.Journal of Vocational Behavior.95. pp.74-89. Hur, W.M., Moon, T.W. and Ko, S.H., 2018. How employees’ perceptions of CSR increase employeecreativity:Mediatingmechanismsof compassionatworkand intrinsic motivation.Journal of Business Ethics.153(3). pp.629-644. Kuranchie-Mensah, E.B. and Amponsah-Tawiah, K., 2016. Employee motivation and work performance: A comparative study of mining companies in Ghana.Journal of Industrial Engineering and Management (JIEM).9(2). pp.255-309. Kuvaas, B and et. al., 2017. Do intrinsic and extrinsic motivation relate differently to employee outcomes?.Journal of Economic Psychology,61, pp.244-258. Liu, D and et. al., 2016. Motivational mechanisms of employee creativity: A meta-analytic examinationandtheoreticalextensionofthecreativityliterature.Organizational behavior and human decision processes.137. pp.236-263. Menges, J.I and et. al., 2017. When job performance is all relative: How family motivation energizes effort and compensates for intrinsic motivation.Academy of Management Journal.60(2). pp.695-719. Mikkelsen, M.F., Jacobsen, C.B. and Andersen, L.B., 2017. Managing employee motivation: Exploringtheconnectionsbetweenmanagers’enforcementactions,employee perceptions,andemployeeintrinsicmotivation.InternationalPublicManagement Journal.20(2). pp.183-205. Porter, T.H., Riesenmy, K.D. and Fields, D., 2016. Work environment and employee motivation to lead.American Journal of Business. Online 7TechniquesforIncreasingMotivation.2020.[Online]Availablethrough <https://smallbusiness.chron.com/7-techniques-increasing-motivation-55420.html>./ FiveBarrierstoSuccessandMotivation.2020.[Online]Availablethrough <https://www.second-sense.org/2018/04/five-barriers-to-success-and-motivation/>./ Research Ethics approval form All students conducting research activity that involves human participants or the use of data collected form human participants are required to gain ethical approval before commencing their research. Please answer all relevant questions and note that your form may be returned if incomplete. For further support and guidance please see your respective Unit Tutor: Before completing this form, we advise that you discuss your proposed research fully with your unit tutor. Please complete this form in good time before your research project is due to commence. 9
Section 1: Basic details: Project title: The selected topic for current research project is,“To study the role employee’s motivation in success and growth of an organisation” A case study on ASDA. Student name: Student ID number: Programme: College Name: Intended research start date: Intended research end date: Section 2 Project summary Please select all research methods that you plan to use as a part of your project: InterviewsNo QuestionnairesYes ObservationsYes Use of personal recordsNo Data AnalysisYes Action ResearchNo Focus GroupsNo Others (Please specify) :n/a Section 3: Participants Please answer the following questions, giving full details where necessary. Will your research involve human participants?Yes Who are the participants? Tick all that apply: Ages 12-16:NoYoung people aged: 17-18NoAdults:Yes How will participants be recruited (identified an approached)? From employees of ASDA. Describe the processes you will use to inform participants about what you are doing: Use of notice boards, e-mails and other online channels will be made How will you obtain consent from participants? Will this be written? How will it be made clear to participants that they may withdraw consent to participate at any time? Consent will be obtain through signing written consent form. Studies involving questionnaires: will participants be given the option of omitting questions that do not wish to answer? Yes If no please explain why below and ensure that you cover any ethical issues arising from this Studies involving observation: Confirm whether participants will be asked for their informed consent to be observed. Yes 10
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Will you debrief participants at the end of their participation (i.e give them a brief explanation of the study)? Yes Will participants be given information about the findings of your study?(This could be a brief summary of your findings in general) Yes Section 4: Data Storage and Security Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998) Yes Who will have access to the data and personal information? Only Researcher and tutors During the research: Reseacher/Supervisor Where will the data be stored? Stored in DOC document with the use of USB and Laptop Will mobile devices such as USB storage and laptops be used Yes If Yes, please provide further details: After the research:the data will be safely disposed Where will the data be stored?: USB/Laptop How long will the data and records be kept for and in what format? Three to five months Will data be kept for use by other researchers?No Section 5 : Ethical Issues Are there any particular features of your proposed work, which may raise ethical concerns? If so, please outline how you will deal with these: N/A It is important that you demonstrate your awareness of potential risks that may arise because of your research. Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the following : Informed consent.Yes Potentially vulnerable participants. n/a Sensitive topics n/a Risk to participants and /or researchers: n/a Confidentiality/anonymity:Yes Disclosures/ limits to confidentiality:Yes Data storage and security, both during and after the research (including transfer, sharing, encryption, protection).Yes Reporting: Yes Dissemination and use of your findings:Yes Section 6: Declaration I have read, understood and will abide by the institution’s Research and Ethics Policy:Yes I have discussed the ethical issues relating to my research with my Unit Tutor: Yes I confirm that to the best of my knowledge: 11
The above information is correct, and this is a full description of the ethical issues that may arise in the course of my research Name:Date: Please submit your completed form to your tutor and also attach to the Research Proposal when submitting to Turnitin. 12