MBA Project Management Assignment

Running Head: MBA PROJECT MANAGEMENT
MBA Project Management
Name of the Student
Name of the University

1MBA PROJECT MANAGEMENT
Table of Contents
Part A...............................................................................................................................................2
1.1 Background of the Project.....................................................................................................2
1.2 Project Budget.......................................................................................................................2
1.3 Project Schedule....................................................................................................................6
1.4 Size and Scope of the Project..............................................................................................10
1.5 Project Rationale and Benefits.............................................................................................11
1.6 Expected Difficulties and Drawbacks.................................................................................11
1.7 List of Key Stakeholders.....................................................................................................11
Part B.............................................................................................................................................12
Part C.............................................................................................................................................24
Bibliography..................................................................................................................................27

2MBA PROJECT MANAGEMENT
Part A
1.1 Background of the Project
This project is mainly based on the risk analysis of the seven toll booths that have been
implemented on the Bangalore-Chennai Highway. This is a 250 km long highway that aims to
allow cars and other vehicles to travel between the two cities at high speeds. However, in order
to recover the expenses faced during the construction phase, the government has implemented
seven toll booths on various points of route. While passing through these toll booths, the car
drivers have to pay a certain fair before getting green light to pass through.
1.2 Project Budget
In order to determine the project budget, the resource costs for human and material
resources are first determined as follows.
Resource Name Type Initials Max. Units Std. Rate
Project Manager Work P 100% $200.00/hr
Finance Manager Work F 100% $150.00/hr
HR Manager Work H 100% $150.00/hr
Construction Manager Work C 100% $75.00/hr
Workers Work W 100% $300.00/hr
Construction Materials Material C $150,000.00

3MBA PROJECT MANAGEMENT
Training Costs Material T $10,000.00
Technical Support and
Equipments
Material T $20,000.00
Vendor Costs Material V $2,500.00
Accordingly, based on resource allocation to each of the project activity, the overall
budget breakdown using bottom up estimating is as follows.
Task Name Cost
Implementation of Toll Booths on Bangalore
Chennai Highway
$552,300.00 [TOTAL COST /
BUDGET]
Project Planning $10,600.00
Survey of the Entire Route $4,400.00
Analysis of the total construction costs of the route $600.00
Analysis of toll funding requirements on monthly
basis
$2,400.00
Risk Identification and Management $1,600.00
Approval of Project $1,600.00
Project Initiation $26,000.00
Assign Respective Roles to the Right Stakeholders $5,600.00

4MBA PROJECT MANAGEMENT
Prepare Business Case for the Project $3,200.00
Develop Project Charter $1,600.00
Identify Scope of the Project $3,200.00
Estimate a Feasible Budget $1,200.00
Determine Assumptions and Constraints $1,600.00
Develop Project Schedule $3,200.00
Distribute duties and work packages among project
team members
$3,200.00
Get go ahead for the project $3,200.00
Project Execution $494,300.00
Assign Roles to Team Members $4,400.00
Mark Areas where the toll booths will be built $600.00
Secure budget from government $2,400.00
Start Developmet of Project $1,200.00
Hire Contractors $1,200.00
Build Toll Infrastructures $242,500.00

5MBA PROJECT MANAGEMENT
Build Toll Booths $90,000.00
Build removable and automated roadblocks on toll
booth lanes
$36,000.00
Develop online collection calculation system $32,000.00
Recruit toll managers $12,000.00
Train toll managers $34,000.00
Prepare toll fare structure $6,000.00
Demo testing of toll operations $8,000.00
Mark lanes passing through toll booths $12,000.00
Divide lanes based on vehicle types (separate lanes
for trucks, buses and commercial cars)
$12,000.00
Project Closing $21,400.00
Project Review $5,600.00
Documentation of Project $5,400.00
Final Appraisal $4,800.00
Stakeholder Sign Off $4,000.00

6MBA PROJECT MANAGEMENT
Official Closing $1,600.00
1.3 Project Schedule
An appropriate schedule for the project including the stakeholder involved in each of the
phases of the project is as follows.
Task Name Duration Start Finish Resource Names
Implementation of Toll
Booths on Bangalore
Chennai Highway
165 days Mon 5/7/18 Fri 12/21/18
Project Planning 7 days Mon 5/7/18 Tue 5/15/18
Survey of the Entire
Route
2 days Mon 5/7/18 Tue 5/8/18
Construction Manager,
Project Manager
Analysis of the total
construction costs of the
route
1 day Wed 5/9/18 Wed 5/9/18 Construction Manager
Analysis of toll
funding requirements on
monthly basis
2 days Thu 5/10/18 Fri 5/11/18 Finance Manager

7MBA PROJECT MANAGEMENT
Risk Identification and
Management
1 day Mon 5/14/18 Mon 5/14/18 Project Manager
Approval of Project 1 day Tue 5/15/18 Tue 5/15/18 Project Manager
Project Initiation 15 days Wed 5/16/18 Tue 6/5/18
Assign Respective
Roles to the Right
Stakeholders
2 days Wed 5/16/18 Thu 5/17/18
Project Manager, HR
Manager
Prepare Business Case
for the Project
2 days Fri 5/18/18 Mon 5/21/18 Project Manager
Develop Project
Charter
1 day Tue 5/22/18 Tue 5/22/18 Project Manager
Identify Scope of the
Project
2 days Wed 5/23/18 Thu 5/24/18 Project Manager
Estimate a Feasible
Budget
1 day Fri 5/25/18 Fri 5/25/18 Finance Manager
Determine
Assumptions and
Constraints
1 day Mon 5/28/18 Mon 5/28/18 Project Manager
Develop Project 2 days Tue 5/29/18 Wed 5/30/18 Project Manager

8MBA PROJECT MANAGEMENT
Schedule
Distribute duties and
work packages among
project team members
2 days Thu 5/31/18 Fri 6/1/18 Project Manager
Get go ahead for the
project
2 days Mon 6/4/18 Tue 6/5/18 Project Manager
Project Execution 133 days Wed 6/6/18 Fri 12/7/18
Assign Roles to Team
Members
2 days Wed 6/6/18 Thu 6/7/18
Project Manager,
Construction Manager
Mark Areas where the
toll booths will be built
1 day Fri 6/8/18 Fri 6/8/18 Construction Manager
Secure budget from
government
2 days Mon 6/11/18 Tue 6/12/18 Finance Manager
Start Developmet of
Project
2 days Wed 6/13/18 Thu 6/14/18 Construction Manager
Hire Contractors 1 day Fri 6/15/18 Fri 6/15/18 HR Manager
Build Toll
Infrastructures
30 days Mon 6/18/18 Fri 7/27/18 Construction Manager,
Construction
Materials[1],Vendor

9MBA PROJECT MANAGEMENT
Costs[1],Workers
Build Toll Booths 30 days Mon 7/30/18 Fri 9/7/18
Construction Manager,
Workers
Build removable and
automated roadblocks on
toll booth lanes
15 days Mon 9/10/18 Fri 9/28/18 Workers
Develop online
collection calculation
system
5 days Mon 10/1/18 Fri 10/5/18
Technical Support and
Equipments[1],Workers
Recruit toll managers 10 days Mon 10/8/18 Fri 10/19/18 HR Manager
Train toll managers 15 days
Mon
10/22/18
Fri 11/9/18
Project Manager, Training
Costs[1]
Prepare toll fare
structure
5 days
Mon
11/12/18
Fri 11/16/18 Finance Manager
Demo testing of toll
operations
5 days
Mon
11/19/18
Fri 11/23/18 Project Manager
Mark lanes passing
through toll booths
5 days
Mon
11/26/18
Fri 11/30/18 Workers
Divide lanes based on 5 days Mon 12/3/18 Fri 12/7/18 Workers

10MBA PROJECT MANAGEMENT
vehicle types (separate
lanes for trucks, buses and
commercial cars)
Project Closing 10 days
Mon
12/10/18
Fri 12/21/18
Project Review 2 days
Mon
12/10/18
Tue 12/11/18
HR Manager, Project
Manager
Documentation of
Project
3 days
Wed
12/12/18
Fri 12/14/18
HR Manager, Construction
Manager
Final Appraisal 3 days
Mon
12/17/18
Wed
12/19/18
Project Manager
Stakeholder Sign Off 1 day Thu 12/20/18 Thu 12/20/18
Finance Manager, HR
Manager, Project Manager
Official Closing 1 day Fri 12/21/18 Fri 12/21/18 Project Manager
1.4 Size and Scope of the Project
This is a large scale project that aims to survey the implemented toll booths on
Bangalore-Chennai Highway. The scope of the project includes the following.
 Survey of existing issues at the toll
 Analysis of the existing fare structure

11MBA PROJECT MANAGEMENT
 Revising the fare structure
 Recruitment of new toll managers
 Training to the toll managers
1.5 Project Rationale and Benefits
The project aims to manage the risks associated with the tolls in the highways so as to
make the operations more efficient and earn sufficient revenue to cover for the construction costs
of the highway. For this process, more efficient toll managers are to be recruited and the fare
structure should be revised for making it feasible for all types of drivers.
1.6 Expected Difficulties and Drawbacks
Some expected difficulties and drawbacks are listed as follows.
 High toll fares
 Too many tolls on one highway
 Insufficient number of toll managers
 Inappropriate location of tolls
1.7 List of Key Stakeholders
The key stakeholders are identified as follows.
Stakeholder Duty
Project Manager Planning and management of project
Finance Manager Management of financial aspect of project
HR Manager Recruitment of human resources
Construction Manager Management of the construction processes

12MBA PROJECT MANAGEMENT
Part B
There are some major risk factors associated with the project that may reduce the
feasibility of the project. Some of these risks are identified and described using risk matrix as
follows.
Risk / Opportunity
Identification Risk & Opportunity Analysis
Post Treatment
Risk &
Opportunity
Analysis
N
u
m
b
e
r
D
at
e
L
o
g
ge
d
Rai
sed
By
S
t
a
t
u
s
T
y
p
e
Desc
ripti
on
(Cau
se/E
vent/
Effe
ct)
P
ro
xi
m
it
y
Ca
teg
or
y
Li
ke
lih
oo
d
Co
ns
eq
ue
nc
e
L
ev
el
(p
re
tr
ea
t
m
en
t)
T
re
at
m
en
t
R
es
po
ns
e
Tr
ea
t
m
en
t
T
re
at
m
en
t
U
p
da
te
O
w
ne
r
Re
si
du
al
I
m
pa
ct
Li
ke
lih
oo
d
(p
os
t
tr
ea
t
m
en
t)
Co
ns
eq
ue
nc
e
(p
ost
tre
at
me
nt)
L
ev
el
(p
os
t
tr
ea
t
m
en
t)
1 1/
5/
2
0
1
8
To
o
ma
ny
toll
s
on
one
hig
hw
ay
A
c
ti
v
e
T
h
r
e
a
t
Ther
e are
seve
n
tolls
on
one
singl
e
high
way,
as a
resul
t, the
drive
rs
may
feel
the
1/
20
/2
01
8
Q
ua
nti
tati
ve
ris
k
Li
ke
ly
Ma
jor
Hi
gh
R
ed
uc
e
Ei
th
er
th
e
nu
m
be
r
of
tol
ls
or
th
e
pri
ce
s
at
2/
4/
20
18
Pr
oj
ec
t
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
th
e
tol
l
in
co
m
Po
ssi
bl
e
Cri
tic
al
Hi
gh

13MBA PROJECT MANAGEMENT
high
way
very
costl
y to
trave
l
throu
gh.
The
truck
drive
rs
also
face
majo
r
finan
cial
probl
em
whil
e
trave
lling
throu
gh
this
high
way.
ea
ch
tol
l
sh
ou
ld
be
re
du
ce
d.
A
no
th
er
po
ssi
bl
e
op
tio
n
is
to
ex
e
m
pt
th
e
dri
ve
r
fr
o
m
pa
yi
ng
tol
l
on
ce
he
ha
e

14MBA PROJECT MANAGEMENT
s
pa
ss
ed
thr
ou
gh
tw
o
or
thr
ee
tol
ls
in
th
e
sa
m
e
tri
p.
2 1/
7/
2
0
1
8
Ina
ppr
opr
iate
loc
atio
ns
of
the
toll
s
A
c
ti
v
e
T
h
r
e
a
t
The
locat
ions
of
the
tolls
are
not
situa
ted
in
appr
opria
te
areas
.
Som
e
tolls
are
place
d in
rural
regio
1/
21
/2
01
8
Lo
cat
ion
ris
k
Po
ssi
bl
e
Ma
jor
Hi
gh
A
cc
ep
t
Th
e
tol
ls
m
us
t
on
ly
be
pl
ac
ed
in
th
e
vi
ci
nit
y
of
lar
ge
to
2/
5/
20
18
Pr
oj
ec
t
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
th
e
ac
ce
ssi
bil
ity
of
th
e
tol
l
Po
ssi
bl
e
crit
ica
l
hi
gh

15MBA PROJECT MANAGEMENT
ns
and
henc
e,
local
peop
le
may
find
it
costl
y to
drive
throu
gh
the
tolls.
w
ns
an
d
cit
ies
.
Pe
op
le
of
lo
ca
l
ori
gi
n
an
d
ru
ral
ba
ck
gr
ou
nd
sh
ou
ld
be
ex
e
m
pt
ed
fr
o
m
pa
yi
ng
tol
ls.
3
1/
9/
2
No
add
itio
A
c
ti
T
h
r
The
tolls
are
1/
22
/2
M
ain
tai
Po
ssi
bl
M
od
era
M
ed
iu
R
ed
uc
Pr
op
2/
6/
20
Pr
oj
ec
It
ge
ne
Po
ssi
bl
M
od
era
L
o
w

16MBA PROJECT MANAGEMENT
0
1
8
nal
fun
din
g
exc
ept
toll
pay
me
nts
v
e
e
a
t
not
well
mait
aine
d
due
to
lack
of
fundi
ng
from
gove
rnme
nt.
The
only
fundi
ng
com
es
from
a
part
of
the
toll
reve
nue.
01
8
ne
nc
e
ris
k e te m e
er
m
ai
nt
ai
nc
e
fa
cil
ity
m
us
t
be
pr
ov
id
ed
to
th
e
tol
ls
18
t
M
an
ag
er
ral
ly
cr
eat
es
im
pa
ct
on
th
e
tol
l e te
4 1/
1
0/
2
0
1
8
Lac
k
of
trai
nin
g
for
toll
ma
nag
ers
A
c
ti
v
e
T
h
r
e
a
t
The
toll
man
agers
are
not
well
train
ed to
provi
de
fast
and
effici
ent
work
durin
1/
23
/2
01
8
Tr
ain
ing
ris
k
Po
ssi
bl
e
Ma
jor
Hi
gh
R
ed
uc
e
Su
ffi
ci
en
t
a
m
ou
nt
of
tra
ini
ng
sh
ou
ld
be
2/
7/
20
18
H
u
m
an
re
so
uc
e
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
th
e
op
er
ati
Po
ssi
bl
e
M
od
era
te
hi
gh

17MBA PROJECT MANAGEMENT
g
colle
ction
of
tolls.
pr
ov
id
ed
to
th
e
tol
l
m
an
ag
er
s
fo
r
fa
st
cl
ea
rin
g
of
tol
l
pa
y
m
en
ts
to
pr
ev
en
t
tra
ffi
c
bl
oa
ck
ag
e.
on
of
tol
l
5 1/
1
1/
Tra
ffic
blo
A
c
ti
T
h
r
Due
to
slow
1/
24
/2
Cu
sto
Po
ssi
bl
Ma
jor M
ed
iu
R
ed
uc
Th
e
tol
2/
8/
20
Q
ua
lit
It
ge
ne
Po
ssi
bl
M
od
era
hi
gh

18MBA PROJECT MANAGEMENT
2
0
1
8
cka
ge
red
uci
ng
the
spe
ed
of
car
mo
ve
me
nt
thr
oug
h
the
hig
hw
ay
v
e
e
a
t
toll
servi
ce,
traffi
c
easil
y
stack
s up
and
caus
es
traffi
c
bloc
kage
that
also
redu
ces
the
traffi
c
spee
d on
the
high
way.
01
8
me
r
ser
vic
e
ris
k
e
m e
l
pa
y
m
en
ts
sh
ou
ld
be
cl
ea
re
d
fa
st
in
or
de
r
to
pr
ev
en
t
an
y
ki
nd
of
tra
ffi
c
bl
oc
ka
ge
on
th
e
la
ne
. 18
y
an
al
ys
t
ral
ly
cr
eat
es
im
pa
ct
on
th
e
ye
arl
y
re
ve
nu
e
of
th
e
res
tu
ar
nt e te
6 1/
1
3/
Pol
itic
al
A
c
ti
T
h
r
Som
e
politi
1/
25
/2
Po
liti
cal
Po
ssi
bl
M
od
era
M
ed
iu
R
ed
uc
Th
e
po
2/
10
/2
R
ul
in
It
ge
ne
Po
ssi
bl
Hi
gh
Lo
w

19MBA PROJECT MANAGEMENT
2
0
1
8
opp
osit
ion
reg
ard
ing
the
im
ple
me
ntat
ion
of
the
toll
s.
v
e
e
a
t
cal
oppo
sitio
ns
often
raise
conc
erns
regar
ding
the
place
ment
of so
man
y
tolls
on
the
high
way
and
high
costs
at
each
toll.
01
8
ris
k
e te m e liti
ca
l
pr
ob
le
m
ca
n
be
tre
at
ed
by
di
sc
us
si
on
wi
th
op
po
sit
io
ns
an
d
let
tin
g
th
e
m
kn
o
w
cl
ea
rly
ab
ou
t
th
e
be
01
8
g
P
ol
iti
ca
l
Pa
rt
y
of
th
e
St
at
e
ral
ly
cr
eat
es
im
pa
ct
on
th
e
cu
sto
m
er
ser
vi
ce
e

20MBA PROJECT MANAGEMENT
ne
fit
s
an
d
ne
ed
s
fo
r
th
e
tol
ls.
7 1/
1
4/
2
0
1
8
Lo
w
aff
ord
abil
ity
A
c
ti
v
e
T
h
r
e
a
t
Due
to
extre
mely
high
toll
price
s,
man
y
drive
s
cann
ot
affor
d to
pass
throu
gh
the
tolls.
Henc
e,
they
choo
se
side
road
s and
lengt
hy
route
1/
26
/2
01
8
Af
for
da
bil
ity
ris
k
Po
ssi
bl
e
M
od
era
te
Hi
gh
R
ed
uc
e
Ei
th
er
th
e
nu
m
be
r
of
tol
ls
or
th
e
pri
ce
s
at
ea
ch
tol
l
sh
ou
ld
be
re
du
ce
d.
A
2/
11
/2
01
8
Fi
na
na
ci
al
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
th
e
pri
ce
s
of
th
e
tol
l
Po
ssi
bl
e
M
od
era
te
Lo
w

21MBA PROJECT MANAGEMENT
s
inste
ad of
the
high
way.
no
th
er
po
ssi
bl
e
op
tio
n
is
to
ex
e
m
pt
th
e
dri
ve
r
fr
o
m
pa
yi
ng
tol
l
on
ce
he
ha
s
pa
ss
ed
thr
ou
gh
tw
o
or
thr
ee
tol

22MBA PROJECT MANAGEMENT
ls
in
th
e
sa
m
e
tri
p.
8 1/
1
6/
2
0
1
8
Lac
k
of
suf
fici
ent
nu
mb
er
of
toll
ma
nag
ers
at
eac
h
toll
A
c
ti
v
e
T
h
r
e
a
t
Insuf
ficie
nt
recru
itme
nt of
toll
man
agers
resul
t in
empt
y toll
boot
hs at
each
toll
point
,
resul
ting
in
close
d
lanes
on
the
high
way.
1/
28
/2
01
8
Sta
ffi
ng
ris
k
Po
ssi
bl
e
M
od
era
te
M
ed
iu
m
R
ed
uc
e
Su
ffi
ci
en
t
nu
m
be
r
of
tol
l
m
an
ag
er
s
sh
ou
ld
be
de
pl
oy
ed
in
or
de
r
to
fil
l
all
th
e
tol
l
2/
12
/2
01
8
H
u
m
an
re
so
ur
ce
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
cu
sto
m
er
ser
vi
ce
Po
ssi
bl
e
Lo
w
Hi
gh

23MBA PROJECT MANAGEMENT
bo
ot
hs
an
d
fa
ste
r
cl
ea
rin
g
of
tol
ls.
9 1/
1
7/
2
0
1
8
Hig
h
toll
fee
s at
eac
h
toll
A
c
ti
v
e
T
h
r
e
a
t
In
order
to
main
tain
fundi
ng
for
the
tolls,
the
toll
price
s are
set at
a
very
high
valu
e and
if a
drive
r has
to
drive
from
Chen
nai
to
Bang
alore
1/
29
/2
01
8
Pri
ce
ris
k
Po
ssi
bl
e
M
od
era
te
M
ed
iu
m
R
ed
uc
e
Th
e
tol
l
ne
ed
s
to
m
an
ag
e
th
eir
bu
dg
et
so
th
at
th
ey
ca
n
ru
n
th
e
da
ily
2/
13
/2
01
8
Fi
na
nc
ial
m
an
ag
er
It
ge
ne
ral
ly
cr
eat
es
im
pa
ct
on
fin
an
cia
l
bu
dg
et
of
th
e
co
m
pa
ny
Po
ssi
bl
e
M
od
era
te
M
ed
iu
m

24MBA PROJECT MANAGEMENT
throu
gh
this
high
way,
he
has
to
pay a
mass
ive
Rs.
400
in
the
tolls.
op
er
ati
on
s
m
oo
thl
y
The excel sheet for the risk register matrix has also been attached with the document.
Part C
For the various identified risks, there are certain mitigation plans required. The main
objective of the mitigation plan is to solve the issues and risks for smooth operation of the
presented system. The main identified strategies to mitigate the risks of the project are as
follows.
Reduction of the Number of Tolls – In a stretch of 250-300 Km road, seven tolls is
extremely high considering how many cars and vehicles ply through the entire course of the road
every day. The soul reason of the development of the Chennai-Bangalore Highway was to
provide continuous movement of traffic at high speeds from Chennai to Bangalore and vice versa
without having to stop at different locations. Generally in these types of highways, there are two
tolls, one at the start and one at the end. However, this highway has seven tolls at different
locations and as a result, the cars have to stop at the different locations and also have to pay for

25MBA PROJECT MANAGEMENT
the tolls. This not only reduces the traffic speed but also forces the drivers to pay for the tolls at
each point.
Reduction of Toll Fare – Another major risk to be addressed is the extremely high fare
that the driver has to pay at each toll. In two of the tolls, the driver has to pay as high as Rs. 80
and the total fare that the driver has to pay if he drives the entire stretch of the highway is Rs.
400, which is extremely high, especially for rural and truck drivers. It is required to reduce the
prices at each toll and if it is not possible, a separate measure can be taken. This includes
exemption from paying toll if the driver has already passed through two or three tolls in the same
day.
Political Problem – Extreme political unstability in the region means the ruling political
party often faces strong resistance from the opposition parties regarding implementation of so
many tolls and their huge toll fares. In order to solve the problem, the ruling party should discuss
with the opposition party regarding the decision and make it clear regarding why so many tolls
and high toll fares are necessary.
Training of Toll Managers – One main identified risk is that the toll managers are not
sufficiently trained and as a result, the toll collection process is very slow. Furthermore, there is a
lack of sufficient toll managers that further adds to this problem. Due to the slow toll collection
process, the traffic through the tolls passes very slow resulting traffic blockage at each of the
tolls. This is not desirable for a high priority highway and hence, in order to solve the problem, it
is recommended to provide suitable training to the toll managers to increase work efficiency and
service time. Furthermore, recruitment process is to be done in order to fill the empty toll booths
at each location with efficient toll managers.

26MBA PROJECT MANAGEMENT
Budget Problem – Another main risk related to this is that budget problem. The tolls do
not receive sufficient funding from the government and also they receive only a part of the toll
profit for their maintenance. In order to address this risk, a suitable budget plan is to be
developed. The budget plan should include daily maintenance charges, operational costs and
wages of the toll managers. Based on the prepared budget list, a monthly amount structure is to
be developed and presented to the government for sufficient funding to the toll points.

27MBA PROJECT MANAGEMENT
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