Analyzing Key Issues at McDonald's: Power, Politics, Culture, and Change

Mc'd article

Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Analysing the key issues in the article relate to power, politics and conflict, organisational
culture and organisational change at McDonalds........................................................................1
Compare and contrast of the authors view on different themes..................................................3
Integration of issues at McDonald's through creating relation with the topic covered in
literature.......................................................................................................................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
McDonald’s is one of the world’s largest food chain which was founded in 1940 and has its
headquarters in San Bernardino, United States. This fast food chain has experienced various ups
and downs due to their technology, staff and competitors (Vignali, 2011). The main aim of this
case study report is to review an article based on McDonalds for the purpose of analysing key
issues in that article. Additionally, this report includes review of various literatures in order to
integrate the issues at McDonalds.
MAIN BODY
Analysing the key issues in the article relate to power, politics and conflict, organisational
culture and organisational change at McDonalds
Thomas Buckley and Leslie Patton has reviewed the journey of McDonalds and its chief
executive officer Steve Easterbrook in their article. This article is related with the efforts which
are made by Easterbrook to develop McDonald’s as one of the most successful fast food chain of
the world. Buckley and Patton has explored the journey of Easterbrook that how he made online
delivery possible in the time period of just two weeks. Partnerships of McDonald’s with brands
like UberEats is also been analysed in this article. The main focus of this article has been on the
power, politics, culture and change (Case study of McDonald's, 2019).
From this article, it has been observed that the structure of McDonald’s is following the
legitimate power. This type of power provides authority to a formal position in a workplace.
Managers and employees of an organisation follows a hierarchical level authority relationship.
Such type of power is appropriate for the organisation which has large scale operations. In this
article, Thomas Buckley and Leslie Patton stated that Easterbrook commended “every manager
of McDonald’s to nominate their best executive to the task of building online delivery business
that world aim to be fully operational in two weeks”. From this statement, it is evident that
McDonald’s follows legitimate power as chief executive officer commanded all the managers by
using his position of a CEO and later those managers authorised their executives to carry on the
task. This hierarchical power helps the organisation in quick and effective decision making in
each individual has a clear vision of their authority and responsibility relationship. This power
also has various issues which are faced by McDonald’s which are low motivation and morale of
employees as they do not sense the feeling of getting rewarded for their work. This power can
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