Approaches to Leadership and Management in a Global Context: McDonald’s in Poland

Running head: MCDONALD’S IN POLAND
Approaches to Leadership and Management in a Global Context
[Case study for Reference: McDonald’s in Poland]
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Table of Contents
Section 1- Introduction....................................................................................................................2
Section 2- Levels of organisation and responsibilities....................................................................2
Section 3 - The roles and styles of leadership and management.....................................................4
Section 4- Effects of Globalisation..................................................................................................6
Section 5- Organisation’s CSR responses.......................................................................................7
Section 6- Conclusion and Recommendations................................................................................8
References......................................................................................................................................10

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Section 1- Introduction
The topic is based on leadership and management approach in the global context.
Notably, there are few factors in the global context which really make the difference and seek an
equally composed and structured response from leaders as being used for the local market. The
difference in cultural behaviour and the geographical impact are the two such factors apart from
industry and the external business environment analysis which really test a foreign business
(Beugelsdijk, Kostova and Roth 2017). This study is aimed at understanding the business in the
global context while referring to the case study on McDonald's success in Poland. The
McDonald's case study is being chosen to take the relevant help from. The different sections that
are a part of this assignment can be effectively answered with the help of the case study.
Moreover, the case study is also being used to make the necessary recommendations. The study
identifies the levels of organisation and responsibilities required for a global operation. It also
covers a few more important points like leadership & management styles, the impact of
globalisation on global business, the importance of CSR responses and the conclusion &
recommendation section.
Section 2- Levels of organisation and responsibilities
The three levels of organisation and responsibilities are as follows:
 Top level management
 Middle level management
 Operative level management
Top level management used to have the highest level of authority and are responsible for
commanding a change or implement a new system. Middle level managers are like the middle

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persons between the top management and the operative level managers. They listen to the
supervisors and the employees and try to take the ownership of the meeting until the extent it is
feasible. Operative level managers are mainly and largely related to the process. They used to
have a direct interaction with employees. They are the first line of contact for employees
(Kwamie 2015).
Organisational structures
Functional structure
Organisational structuring is done on the basis of different functions with one
coordinating head being assigned to every department. The structure is effective for
specialisation, increased managerial efficiency, effective training and economical. Specific to the
job module based training is a part of such organisational structure. Due to departmentalisation,
integration to the organisational objectives as a whole can be hampered. Coordination may get
delayed due to priority based classification of departments. Priority based selection can be
challenging and time consuming as well (Carlos Pinho, Paula Rodrigues and Dibb 2014).
Divisional structure
Divisional structures can be constructed on the basis of geographical areas, market,
product and the service groups. There will be divisions based on the geographical presence,
product range, market and the service groups. For example, the divisional structure can be
constructed like commercial division, international division and retail division (Bergman et al.
2016).