Measuring the Perceived Effectiveness of Decision Support Systems and Their Impact on Performance

Measuring the perceived effectiveness of decision support systems and
their impact on performance
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Table of Contents
Introduction......................................................................................................................................3
Body.................................................................................................................................................3
Conclusion.......................................................................................................................................8
Reference.........................................................................................................................................8
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Introduction
This study focuses on identifying and measuring the perceived effectiveness of the decision
support systems within organizations. The digital support system is an analytical tool that is used
by most of the managers in critical situations. This support system process all the inputs like
important managerial models, theories and provides best solutions as outputs. Thus, the main
purpose of the study is to find out the effectiveness of this system and how it impacts the overall
performance of the organization. The study is done with the help of secondary research based on
thematic analysis where three important themes have been selected and analyzed properly to
conclude appropriate solutions regarding the various research questions highlighting the topic.
Body
Decision making is a prolonged process along with innumerable pros and cons to be considered.
Thus, to make a best decision which is worthy to be effective, requires a lot of thinking,
communication, brainstorming and similar efforts. The best product which comes out with the
help of science and art is the most fruitful.
Managers are decision makers though they have a support system or technology to help them.
The technology combine various models and techniques. It is an interactive software that
compiles all the raw data (documents, measurements, knowledge, models, etc) and use the
information available to solve the problem ("Examples of decision support systems (DSS) aiding
business decision-making", 2019).
The objectives known facts are as follows:
 Decision support system (D.S.S) is a marvelous technology which employs all the
models, raw data to deliver the solutions for the companies.
 The technology does not connect with human behavior and may take wrong emotional
decisions.
 The system is technologically upgraded to attain the best decisions by the managers and
decision makers and every department, category or organization has a customized system
to meet the criteria.
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