Prepare a memo for your instructor that summarizes your previous experience with writing in the workplace, and identifies three specific priorities for improving during this course. This course includes speaking alone and in teams, and writing alone and in teams. Our goals are for you to develop as speakers, writers and team members. Within those goals, you will have your own specific priorities that represent goals you can achieve during the course. Business communication includes: speaking in person to coworkers and supervisors speaking in person to clients or customers speaking on the telephone speaking over electronic media, including conference calls making presentations to small groups in person making presentations electronically to small or large groups making presentations to groups of 15 or more people writing informal notes instant messaging writing email (to coworkers or supervisors) writing letters (to customers, vendors, government agencies or stakeholders).
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