Mental Wealth Employability in Hospitality Events and Tourism

This report discusses the importance of training and development in the hospitality sector, with a focus on career opportunities, progress analysis, and training programs. It also highlights the significance of planning and growth in hospitality sector-based organizations.

Mental Wealth
Employability in
Hospitality
Events and
Tourism

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................4
Outline of the hotel sector including its explanation and different companies that operate
within hotel sector along with locations.................................................................................4
Identification of various career opportunities that are provided by hotel sector....................4
The analysis of progress within the hospitality sector including experience and training
qualifications and job for the progress. Also explain the training programmes which should be
completed by staff to develop progress..................................................................................5
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
The hospitality sector is considered as backbone of the economy which support travel and
tourism sector of country (Arjona-Fuentes, Ariza-Montes, and Law, 2019). In the hospitality
sector it is necessary for a company to focus on key factors which impact on its functioning. All
major companies in the international and national marketplace focus on hospitality sector's
changing operations with change in contemporary business environment. In the recent times, it is
major role of a company in hospitality sector to focus on operations and development to cope up
with current environmental needs. This project includes a brief description about the knowledge
of a sector within the hospitality that is hotel management. In this report example of Marriott
hotel is taken into consideration which is an international chain of hotels based in United States
of America. This project includes how the hospitality based tourism companies can provide
training and development programmes in order to ensure success of employees.

MAIN BODY
Outline of the hotel sector including its explanation and different companies that operate within
hotel sector along with locations
The hotel sector is considered as key sector in the economy which contributes to gross
domestic product. National income is considered as key factor in the economy, which is
developed and facilitate by hotel sector. In the recent times, many hotels and their chain operates
in United Kingdom. The hotel sector is considered as key sector which helps in increasing the
overall tourism figures in a country (Kesar, and Kaur, 2021). The Marriott hotel is considered as
one of the finest chain of hotels which perform key operations all across the globe. Headquarters
of Marriott hotel are situated in Maryland, United States of America. Marriott has franchise and
branches all over the world which are effective in providing quality based products and services
to all over the world. The other hotels which are famous in hotels all across the world are
Holiday Inn, Premier Inn and Classic Inn. These hotel operates at crucial locations in major
countries and try to increase their profitability and margin (Carter, and Loh, 2017). Government
of United Kingdom is also supportive to all hotels that operates within the economy. In the
recent times, many hotels choose locations on the basis of segmentation which is a major
principle of marketing.
Identification of various career opportunities that are provided by hotel sector
There are various career based opportunities available to different hotels like Marriott at
the marketplace. These career opportunities available to different people who are about to enter
hospitality sector career field are immense. There are several job positions like hotel supervisor,
manager, house keeping manager, kitchen manager and supervisor. It is essential for an
individual to focus on professionalism and its development to ensure maximum success (Clark,
Dimanche, and Lee-Rosen, 2017). The hotel manager is considered as responsible and main job,
which has various responsibilities and roles to keep hotel well managed. In the recent times,
hotel manager should play a role in managing all the employees who are associated with key
operations. The hospitality sector is one of the fastest growing sectors in the economy and
contributes to economic development. The famous hotel chains like Marriott hotel provides key
opportunities to different professionals and also provide handsome salary to them. It is key role
of a student to focus on development of career strategies and opportunities which are available at

the marketplace (Davahli, Karwowski, and Apostolopoulos, 2020). So, it is major role and
responsibility of a students to develop key and focused skills which are helpful in their
professional development. The students are also supposed to learn ethics by guidance of
professors in the academic life to perform better in career based life. The students should analyse
key roles and responsibilities which are effective in order to develop precise approach in
managing professional matters. This is one of the major task of an individual to take into
consideration the advantage of all major opportunities in a set period of time.
The analysis of progress within the hospitality sector including experience and training
qualifications and job for the progress. Also explain the training programmes which should
be completed by staff to develop progress
In the hospitality sector, there is a requirement of key skills and competencies which will
help in creating progress within the sector. The progress should be measured by an individual
with the help and support of tools and techniques.. The major ways to measure the performance
includes Real Time Feedback, Personal development plans, reward and recognition schemes and
Well being scheme. The experience training and qualifications which are needed by the
employees should be identified by a hospitality sector based company like Marriott hotel. Also
the training and development provided to employees should include professionalism in order to
develop focused approach. The major companies in the hospitality sector focus on well qualified
and experienced employees who are ready to undertake key responsibilities in an ethical manner
(HILTON, 2020). It is key role of Marriott hotel to also select and focus on external and internal
environmental factors which are essential for business growth. A person must focus on taking
diploma in hospitality sector management to develop a job profile. The Diploma can be Vocation
or Academic in order to understand major dimensions of hospitality sector. Also it is key role
and responsibility of an individual to focus on taking bachelors and master's degree in hospitality
sector management to become eligible for key employment opportunities (Karsavuran, 2021). It
is major role of an individual to take into consideration effective need of training and
development in order to perform major goals and objectives. In order to develop training needs
of a company, it is essential for the management to use effective measures and approaches.
The organisations in corporate world should also take into consideration use and
application of information and technology in order to focus on training and development. This is
one of the major role of human resource management of a business to focus on key factors and

elements which are present in the external and internal environment. All the major companies in
the global and domestic marketplace focus on development of key measures and steps which are
necessary for providing essential training. The major steps and measures related to training and
development includes focus on employee's capability, understand the need of organisation and
focus on increasing the performance of employees (Karsavuran, 2021). Employee engagement is
also considered as a major factor which needs to be considered by a company in development of
focused approach for the training. One should also have a major experience in working on
hospitality sector based organisation. This is also one of the key role of an individual to focus on
development of standard and key personality traits which are important for systematic growth.
The experience helps a person to easily cope up with contemporary business environment in
economy. It also helps an individual to perform effectiveness in working and development. The
companies in the marketplace put emphasis on analysing training needs of the employees with
effective measures (Kotera, Adhikari, and Sheffield, 2021). The current companies in hospitality
sector design training programmes with the help and support of top level and strategic
management. Also the main focus of a company should be on key perspectives that needs to be
taken into consideration for overall welfare of company. Experience is also a key factor which
develops key strength in an individual to perform major company operations.
Skill development is also a key point which helps an individual to perform key task and
abilities. The time management skill is most important to be developed by an individual in the
recent times to focus on different goals and objectives (Abbas, Malik, and Sarwat, 2021).. Team
management skills are the major requirement in hospitality sector based organisation which helps
in supporting an individual to develop management of subordinate team members. According to
the recent trends in hospitality sector, a leader must be dynamic and vivid to handle key
situations of the company. The leadership skills are also considered as key important skills which
helps a person to manage different team members. Leadership skills are considered as essential
qualities and capabilities of a leader which helps in managing employees or team members in a
precise and systematic manner. The leadership skills are most important part of a leader which
helps in focused management of employees. In the era of stiff competition between companies, it
is essential for an individual to learn team development and problem solving skills (Rosemberg,
Adams, and Tsai, 2021). In supporting development of an organisation based in hospitality
sector, the external and internal environment also plays a key role. This is major role of a

business to develop strategies and perspectives according to the requirement of organisational
needs and demand. The main focus of an individual to develop training needs according to
demand in the contemporary environment and other factors remaining the same.

CONCLUSION
From the above stated report it can be concluded that in the hospitality sector, strategic
and planning framework plays a key role. This project concludes the importance of performance
improvement in the hospitality sector. The above discussion concludes the importance of training
and development in an organisation which helps a company to develop key focus on employees
and helps in improving the performance. The company specific programmes also play a key role
in increasing strength of a business and employees. This project concludes significance of
planning and growth in hospitality sector based organisation. If a student wants to make career in
the hospitality sector, he/she must have professional degree or diploma with good grades.
Getting a diploma or degree. The individual must understand responsibilities and should be
responsible for maintaining ethics and integrity in academic and professional life. This project
concludes it is key role of a student to take precise and systematic training in order to develop
effective approach in managing key tasks and functions. External training is a major technique
which can be taken by an individual in order to handle organisational opportunities in a
professional manner. The selection of career path should be developed by a student with the
guidance of parents and teachers in order to develop a better approach. It is also essential for a
student to focus on selecting right career path which is suitable for further career development.

REFERENCES
Books and Journals
Arjona-Fuentes, J.M., Ariza-Montes, A., and Law, R., 2019. Silent threat of presenteeism in the
hospitality industry: Examining individual, organisational and physical/mental health
factors. International Journal of Hospitality Management, 82, pp.191-198.
Carter, L. and Loh, J., 2017. What has emotional intelligence got to do with it: the moderating
role of EI on the relationships between workplace incivility and mental health?. International
Journal of Work Organisation and Emotion, 8(1), pp.41-58.
Clark, H., Dimanche, F., and Lee-Rosen, D., 2017. Human capital challenges in the events
industry of Canada: Finding innovative solutions. Worldwide Hospitality and Tourism Themes.
HILTON, M., 2020. Personal resilience in the hospitality experience. Managing Hospitality
Experiences, p.67.
Karsavuran, Z., 2021. Surviving a major crisis: the case of dismissed tourism and hospitality
employees. Journal of Policy Research in Tourism, Leisure and Events, 13(2), pp.243-265.
Karsavuran, Z., 2021. The Effects of COVID-19 on Tourism and Hospitality Employment.
In Handbook of Research on the Impacts and Implications of COVID-19 on the Tourism
Industry (pp. 539-557). IGI Global.
Rosemberg, M.A.S., Adams, M. and Tsai, J.H.C., 2021. COVID-19 and mental health of food
retail, food service, and hospitality workers. Journal of occupational and environmental
hygiene, 18(4-5), pp.169-179.
Kotera, Y., Adhikari, P. and Sheffield, D., 2021. Mental health of UK hospitality workers:
Shame, self-criticism and self-reassurance. The Service Industries Journal, 41(15-16), pp.1076-
1096.
Davahli, M.R., Karwowski, W., and Apostolopoulos, Y., 2020. The hospitality industry in the
face of the COVID-19 pandemic: Current topics and research methods. International Journal of
Environmental Research and Public Health, 17(20), p.7366.
Kesar, M. and Kaur, M.M., 2021, Mental Wellbeing and Coping with Job Stress in Hospitality &
Tourism Sector during COVID-19 Pandemic. Food, Tourism and Hospitality Perspectives, p.96.
Abbas, M., Malik, M. and Sarwat, N., 2021. Consequences of job insecurity for hospitality
workers amid COVID-19 pandemic: does social support help?. Journal of Hospitality Marketing
& Management, 30(8), pp.957-981.