Mentoring and Career Development Essay
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Added on 2019-12-03
Mentoring and Career Development Essay
Added on 2019-12-03
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MENTORING ANDCAREER DEVELOPMENT
ESSAYCritically evaluate the extent to which mentoring is an effective approach to address themanagement development challenges in the UK Hospitality industry. Hospitality industry is one of the fastest growing sectors of the world. The demand forhospitality services is continuously increasing within market with creating wide gap in theeconomy. Countries are developing its operations in order to meet the changing needs andpreferences of consumers within market (Harrison, 2011). Travel and tourism sector hasdeveloped a strong market position in the highly competitive economy. Global economicframework and increasing rate of international trade has enhanced the intentional visitors in UK.These activities have helped in the growth and development of hotels highly. This sector focuseson providing variety of services to visitors both local and international level (De Vos, De Hauwand Van der Heijden, 2011). The demand for quality services and high consumer satisfaction isincreasing continuously within market. Present report will develop a clear insight hotel services which are demanded by theconsumers. Hospitality industry represents effective services by the host for its guests in order todeliver highly effective services which may help in delivering memorable experience for theguests. Current study will analyze the services of Hilton Hotels and resorts in order to analyzethe consumer services that the hotel provides for consumer satisfaction. Moreover, the report willsignificantly evaluate the role of human resources in delivering valuable services to the guestsand the way in which employees of company are trained and developed to attain high rate ofconsumer satisfaction. Leadership and management play a significant role in creating a wide and effectiveimpact on the organizational growth and development programs. Current competition in themarket poses wide challenges for the organizations and creates an effective impact on theorganizational development plans (Noe and et.al., 2014). Companies adopt various training anddevelopment programs to train its employees for effective performance and enhancingproductivity. However, only few organizations are able to attain the desired results for company.Present report will seek the impact of management development programs on the performance ofHilton hotel and the way in which organization uses mentoring program for the growth anddevelopment of employees and leadership as well. It will also focus on evaluating different typesof mentoring programs that company adopts to develop leadership (Kraimer and et.al., 2011).1
The challenges posed to company for the growth and development of the firm will help inlearning the practical impact of mentoring programs for enterprise. According to The British Charted Institute of personnel and development popularity ofcoaching strategy helps the business units in developing wide measures for the growth andprosperity of business (Murphy, 2011). The popularity of these measures is continuouslygrowing as it helps business firms in creating a wide impact on the growth of employees.Coaching is a flexible approach for employees of Hilton hotel as it helps in creating a wideimpact on their development. It easily adjust to the schedule of participants thus creates a greatimpact on time management measures. This is an effective measure of off the job training as wellwhich helps employees in creating effective motivation and growth prospects withinorganization. Moreover, fewer participants for the process makes the strategy viable for the firmin terms of time and cost resources (Blake‐Beard and et.al., 2011). However, the success ofmethod is not assured until the participation and learning level of the participant is not definitelychecked by the leaders. Thus, organizations critically determine the growth and success of thesestrategies in this harshly competitive environment. The popularity of model according to Pedler, Burgoyne and Boydell (2013) has increasedin the current business environment because competent employees are crucial and the mostsignificant requirements of hospitality industry. Management of Hilton hotel regularly facescontingent situations. Thus, developing management and preparing them for the enhancing skillsand abilities to deal with such situations in this competitive environment is the major aim ofentity. Mentoring and coaching is the method where the performance of employees is evaluatedclosely to train and develop them for the adverse situations. This results in effective developmentof employees and thus, in enhancing leadership, communication and strategic growth of business(Garvey, Stokes and Megginson, 2014). This has helped the Hilton group in creating competitiveadvantage in the market by developing well trained team of employees and leaders as well. Top management of Hilton hotel realized the need of one to one attention need formanagement representatives as increasing competition in the market is posing high level ofthreat for the unit. This helped the organization in preparing the workforce to face the adversesituations. Moreover, coaching measures help the employees in developing an effective platformto discuss the issues that they face and prospective solution can be attained for the same.Moreover, this measure has helped the employees in developing high level of trust and loyalty2
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