This report discusses the principles of menu planning and designing, customer and business requirements, and how to maximize profits. It also includes a menu plan for The Fat Duck restaurant.
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Menu Development, Planning and design
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Table of Contents INTRODUCTION..........................................................................................................................3 TASK...............................................................................................................................................3 P1 Principles of menu planning and designing evaluation.........................................................3 P2 Fulfilment of customer and business requirements which can maximize the profits...........4 TASK3............................................................................................................................................5 P5 Plan to develop a menu..........................................................................................................5 P6 Produce menu which meets customer....................................................................................6 P7 Test and evaluate the menu produced....................................................................................8 CONCLUSION...............................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Food and beverage industry provides, food service throughout the world. It serves best and high quality food to the customer. This industry deals in packaging, labelling and checking quality of the food and ensure proper supply through out the world. Planning and Developing a menu is also a part of food and beverage industry as it gives and describestheservicesordishesofferedbytherestaurant.Menudevelopmentrefersto developing the a structure or a list of dishes which a restaurant is going to offer. It mainly focus on planning, preparing and designing a menu. When a company develops their menu, it is necessary for them to keep certain things in consideration, which are demographics, special items, ingredients and culture. The Fat Duck, a dining restaurant established in the year 1995, in Bray,Berkshire. It offers delicious taste of British as well as French cuisine. It continuously do innovation, in their menu and bring a fusion of tasty ingredients. This is the main uniqueness they carries and serves quality and healthy food. This report deals in, evaluating and principle and planning of menu, as per the customer so as to meet to their demands and how this can maximize the profits of business. The report also describes the involve of cost it occurs to design a menu. Lastly a menu is been prepared for the chosen organisation, and then againit is been evaluated that it can meet with customer requirements and increase the profits . TASK P1 Principles of menu planning and designing evaluation Principles of menu designing and planning: Variety:In a menu,proper information related to every dishthey serve is specified clearly, and they have been categorised in different category as per the types of meal it it. Resources:A menu requires a lot of ingredients to prepare a dish. So it is necessary to check the availability of those ingredientin the(Alhassan,Hadwen,2017)market of good quality at the present time, so as to prepare the dish if customer wishes to have this. Seasonality:It is necessary to offer food as per the season , so that if customer offers some season foods, it will be serves them so as to meet up with their expectation and able to fulfil their demand.
Nutrition:Menu are designed in such a way that it serves nutrition to the customer. This helps in giving healthy food. Some customers are diet conscious, and emphasis more on consuming nutritious food. That's why menu are developed which gives nutritional food and fulfils the needs of their customer. Skilled staff:The restaurant needs to have well trained staff so that they can prepare the food as per the menu andcustomer demands.(Ali,Mahmood, Mehreen, 2019)And they also need to have skills to use different equipments to prepare food and fulfil the demand of the consumer by serving as per their taste and preference. Types of menu Table d'hote menu:In this type of menu, restaurant generally offers completer meal at fixed price, with limited choice. They restaurant need to do preparation in advance to serve customer at exact time. A la carte menu: In this type of menu, they had wide(Moon,Baker,Goughnour,2019) choice of dishes and has different price for everything. Dishes are prepared on the spot and it is served as per the requirement of customer. Special menu: This menu is generally offered for limited time. The restaurant gives offers, discounts and seasonal special menu to the customer. This brings up customer attraction and they can fulfil their requirement of availing their desired dishes at special prices. In context to The Fat Duck, the restaurant has A la carte Menu and Special menu, they offer wide variety of dishes to the customer though which they can order limited quantity as per their requirement as it prevents form wastage. As well(Armenski,Dwyer,Pavluković,2018)as they give limited offers and seasonal discounts so that more customer can visit to eat at special prices. P2 Fulfilment of customer and business requirements which can maximize the profits. It is the main duty of restaurant to serve their customer the best of their services so that it can fulfil their requirement and maximize their profits. The food and beverage is the rapidly growing industry, everyone comes up with some new trend and innovation , as customer needs to have something good and unique which can satisfy them. In the current scenario, customer prefer to eat vegan food which does not include any sort of dairy products. More over people are becoming(Medeiros,2019)diet conscious and focus more on having healthy and quality food, so that they can stay fit. The customer demands that
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restaurant must offer low calories, nutritional food, which have better taste. The customer wishes to pay the price which is up to the quality and quantity of food served. It must be reasonable that, they wish to pay the amount. From point of view of business, they must have selected trained staff, expert chefs, which can do innovation and bring a fusion of something new, so that it attracts customer and they prefers to have this. The chefs must have knowledge to use kitchen equipments properly. The restaurant need to give them proper training for the usage of such equipments and bring efficiency in delivering the food fast. They restaurant need(Assunção Botelho,Araújo, Zandonadi, 2020)to fix price that is acceptable for the customer to pay and serve them high quality food with that of services. In respect to The Fat Duck, the restaurant must offer dishes as per the trend and bring continuous innovation in their dishes or services. For maximizing the profits, the restaurant must follow the ongoing trend and serve accordingly. They must include low calories food, alcohol free spaces, and include vegan food in their menu. The Fat Duck, needs to analyse the taste and preference of their customer and prepare as per their requirement. Now a days people opt for sugar free and nutritious food. So, the restaurant must update their menu and include these desiredtrendsandfixaffordablepricewhichisconvenientforcustomertopayin correspondence to the quality and services they offered. The Fat Duck, should have trained and expert chefs who can prepare food according to the taste and preference, their customer prefers to have. They must give proper training to use the kitchen equipments, so that they can deliver the food(Cheshire,2018)fastly with less wastage of resources.All these can help in ensuring fulfilling the requirements of customer, it brings efficiency in their services and attracts more customer to visit there which helps in generating high profits. TASK3 P5 Plan to develop a menu It is necessaryfor The Fat Duck, to plan a menu by analysing the needs ofcustomer requirement by measuring the level of their taste and preference, so that restaurant can serve them best, desired and quality food to their customers. For this, a menu plan is been developed as
per the customer needs so that it can help in increase(Czaja, and et.al., 2019)their popularity and leads to increment in their profit margin: Prepare a menu idea:The menu for a restaurant must be short and gives and include names in a unique way, so that it can be more emphasised by the customer. It is necessary to prepare a short and understanding menu instead of too big. It can help in gaining profits and increase their productivity. Include list of ingredients: While listing the dishes in menu The Fat Duck, can add the ingredients that dish contains. This will give the brief description of what all is been included. Customer can feel great if any of the favourite thing s is been added to it. This helps in meeting the customer(Park,Lee, 2019)requirement and maximize profits of restaurant. Choice of Supply chain:A restaurant must offer and include the supplier history so that it gives an idea to the customer from where the dish is been exported and what charges it carries on what basis. If the customer find it unique or if wish they can get something which is seasonal or not available in the market.(Eagleton,2017)The restaurant can serve them to fulfil their demand. Thus, it can increases their profitability. Setting cost of menu items:The items mentioned in the menu, needs to set cost by properly analysing the cost of ingredients, and production cost. The prices need to be set according to the affordability of target customer. So that it can be convenient to pay in respect to the quality served. Platingandpresentation:Servingthedishwithgoodcombinationwithgood decoration can make the visual look of dish more attractive. The menu must contain photos of served dishes so that it can give attraction and increase their profits. Kitchen test:A kitchen test is required for The Fat Duck to taste the dishes, and analyse it so that, if there they improve it before(Han,Hyun,2017)serving to the customer, and serve them according to their desire. This can be profitable as it builds image and leads to increasing profits. P6 Produce menu which meets customer In this point after analysing the needs of customer,a menu is been prepared for the restaurant The Fat Duck, which meets the customer requirement. The menu prepared for the restaurant is presented below:
The Fat Duck ItemsPrice European Batter fish (fried fish coated with egg batter) £ 135 Romanian Pork and Potato (includes sour cream, mixed with pound pork loin ) £240 Bulgarian Drob Sarma (made of chapped lamb, rice and calf's liver with savoury egg topping ) £220 Boeuf Bourguignon (stew made of red wine,seasonal vegetables including mushrooms and onions ) £169 British Banger and mash (sausage mashed potatoes with peas and spicy gravy) £300 Sunday Roast Dinner (roasted meat, served with roasted potato along with nutritious green leafy vegetables) £340 Sound of the Sea (mixture of sashimi, sea vegetables and sand ) £228 Dessert Bacon and egg ice cream (brown bread ice cream ) £170
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Ice Lollies (flavouredjuicesservedinformofsolid lollies) £220 The Fat Duck has designed and developed this menu for their customer, which contains dishes which are healthy to eat, provide nutrition and(Lai, and et.al., 2019)offers low caloric food to them. This is been developed by considering the trends and customer requirement , and serve them according to their taste, preference and expectations. P7 Test and evaluate the menu produced The menu prepared for the restaurant The Fat Duck, is designed and produces as per the customer requirement. It is been developed by analysing the taste and preference of the target customer,andpriceshasbeeninappropriatemannerasperthequalitytheyofferand affordability of the customer. The Fat Duck, had categorised their menu according the category they come in. this make it feasible and easy for customer, to find the dish and order at that point of time with full details. The restaurant evaluated or tested their produced menu using different methods: Benchmarking:By setting the standards and measuringthe actual performance with it, this help in evaluating the menu. The Fat Duck, sets benchmark for their menu by setting some targets they need to achieve through(Lo,King,Mackenzie,2017)this menu. If there achieved the target and helps in building and gaining popularity. Then it can be analysed that, the developed menu for restaurant is as per the requirement of customer and following the current trends. Customer reviews and feedback:The developed menu offered to the customer and take feedback and reviews from them in respect to the menu and the taste of dishes. By taking feedbacks they can come to know about what customer(Seyitoglu, 2017)sees it and take suggestions for further improvement. Through this The Fat Duck, can take steps to improve it if, it is not as per the requirements and can maximize their profits. Key performance Indicators:On the basis of some key performance indicators sets by The FatDuck like, the efficiency in producing the food, usageof food -preparing equipment,theperformanceofchefs,(May,Gable,Walker,2017)generationofsales, serving and visual appearance of menu. These all can help in analysing the menu. By
using all these key performance indicators, the restaurant can check or evaluate if the menu is as per the customer needs and the ongoing trends. CONCLUSION From the above report it is been concluded that menu planning , designing and developing id the main component which helps a business in generating more revenue and helps a restaurant in gaining more popularity. From this, it is also analysed that various principle are need to be kept in consideration so as to develop an effective menu. The chosen restaurant has 2 type of menu which is been developed as per the needs and requirement of the target market, and followed the trends. It is also analysed that, appropriate cost and pricing of menu, with proper analysis of it can help in maximizing the profits as it can be affordable an correspondent to the quality, which customer is convenient for them to pay. It is been concluded that menu needs to be developed as per the requirement of target customer, so that it can bring efficiency for the restaurant, an it helps in generating revenue and and increase popularity in the market. Lastly, the whole menu is evaluated to check whether it is feasible by using different methods , to do a proper evaluation as proper menu can help in increasing their returns.
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