This report includes ways in which menus are planned and designed for purpose of meeting requirement of business. It identifies ways in which cost and price of menus are identified. It also develops and evaluates menus that meet customer as well as business requirement.
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Menu development, planning and design
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Table of Contents INTRODUCTION...........................................................................................................................4 TASK 1............................................................................................................................................4 Examination of principles of menu planning and design to meet customer as well as business requirement for different range of menus...............................................................................4 Determinationofcustomerandbusinessrequirementthatneedstobefulfilledto maximisation of profit for range of different menus..............................................................5 M1.Comparisonandcontrastofdifferentmenusandcustomersaswellasbusiness requirement that create impact over design............................................................................7 TASK 2............................................................................................................................................7 TASK 3............................................................................................................................................7 P5.Production of realistic plan for development of menu that meet customer as well as business requirement to maximise profitability for chosen organisation...............................7 P6 : Produce a menu which meets customer requirements....................................................8 P7 : Test and evaluate the menu produced...........................................................................11 M3 Producing realistic menu and costed plan for meeting overall business objectives......12 M4 Justified recommendations for improvement based on test and evaluation of menu....13 CONCLUSION..............................................................................................................................13 REFERENCES..............................................................................................................................15
INTRODUCTION Menu refers to a statement related to food and beverage that is offered to customer and has list of prices of food and beverage items. It is a list that contain different option and among which customers can choose dish of their choice (Chan, Shin and Jiang, 2018). Menu planning can be described as process that assist to make a list of food items which can be served to differenttypesof mealwhetherin lunch,breakfast,dinner. Thisprojectreport includes description of Casamia that is restaurant existed in UK. It is a restaurant that is providing different types of services to customers. This project report includes ways in which menus are planned and designed for purpose of meeting requirement of business. It identify ways in which cost and price of menus are identified. It also develop and evaluate menus that meet customer as well as business requirement. TASK 1 Examination of principles of menu planning and design to meet customer as well as business requirement for different range of menus Principles of menus: Meeting requirement of nutrition:Menu of a restaurant can be designed in a manner that allow them to meet requirement of nutrition, calories, fat and protein along with vitamins and minerals (Chen, Lang and Li, 2020). These components are important for purpose of meeting physical requirement of customers which includes different category of age members. It is also important for managers of Casamia to includes all five group of food in their menus. Meal pattern that fulfil needs of family:In this, meals offered to families by restaurant needs to be developed according to needs of family members. In family, there are different age people as a growing adolescent person needed nutrition rich food that satisfy needs of appetite whereas young child in family require soft and blend food (Chiodelli, 2019). Requirement of calories and nutrition is different for different people as heavy worker require more calories in comparison to different people and for this, it is important for restaurant to ensure that their dies include more vitamins in compare to other people. Saves time and energy: It is a principle according to which menu planning should be donein a manner in that recipes should be prepared with full of nutrition. It is important for
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restaurant to consist use of different time saving devices that is important for saving time as well as energy. Types of menus: Menu is a statement that includes list of different food items and drinks along with its prices that is available for customer. With advancement of technology, menu has changed now as it is presented in electronic form and customers can also order food from these electronic menu. There are different types of menu and explanation of it is mentioned below: à la carte:Name of this menu can be came from French word that means by the menu. It is a word that is used in restaurant industry in context of menu that contain list of item along with their prices (Devlin, 2018). These items can be ordered by customer separately and also offer flexibility to guest. For this, customers needs to make payment of each item ordered by them. Table d’hôte:It is a French word that means host's table that offer fixed prices to guest despite of consumption of food. It is a menu that offer different types of things like appetizers, desserts, soup and salads. It is a menu that focus on reducing wastageof food and allow ease operation. Cycle menu:It is a menu that consist list of food items which are repeated as cycle throughout certain period. It is a menu that rotate item as per day of week, seasonal availability, choice of chef (Huang and Chen, 2022). There are two reason for development of this type of menu as there are some restaurant which are operating at small level and cannot afford to serve items from bigger menu. Another reason for serving this type of menu is that it is serving daily specials like happy hour menu and other. Function menu:it is a menu that is developed for some special occasion like wedding, corporate parties, birth pay and other event. This menu is generally consist fixed items that are offered by restaurant to that can be selected by host. For this types of menu, host of party needs to pay advance to the restaurant and also needs to provide necessary information to managers in order to complete event in well manner. Determination of customer and business requirement that needs to be fulfilled to maximisation of profit for range of different menus Companies are conducting business operation for purpose of increasing their profitability level. For this, they needs to fulfil requirement of customers as well business. Customers and
business has different requirement and fulfilment of it allow business managers to earn more profit. Determination of requirement of customer: Customer felt various requirement which is to be fulfilled by business for purpose of earning profit. It provide them opportunity to business to understand these requirement of customers. These requirement that can be fulfil by managers of Casamia is mentioned below: Price:It is the monetary value that is accepted by customers and offered by business for purpose of exchange of products. Offering lower prices by business will increase demand of their products and attract more customers towards them whereas charging high prices for products and service will decrease demand of products (Kazak and van Hoof, 2018). If business are offering quality service in high price will increase values for money of customers. Managers of Casamia is offering high prices for their products and service and also offer high quality of services. Quality:Quality f a product ca be described as standard of product and service offered by an organisation. Customer wants high quality of products and for which they are ready to pay any prices. Managers of Casamia can fulfil this requirement of customers by providing good quality of products and service to their customers. Choice:Choices is something that is related variety as customers want more variety at time of purchase of a product. Managers of Casamia includes variety of dishes and recipes in their menu that attract customers towards their organisation and also provide them to maximise their profit. Convenience:it is another important factor that is required by customer for purpose of purchase of a product and service. Customers wants to buy products as per their convenience and also want to make payment quickly (Kim,Kim and Huh, 2019). Managers of Casamia also needs to adopt this requirement of customers as it will provide them opportunity to enhance experience of customers and maximise their profit. Determination of requirement of business: Business also face different requirement and problem and solving these requirement will provide them various opportunity in market and also allow them to maximise their profit. Some of these remeasurement face by managers of Casamia is mentioned below: Experience staff and training to staff; in order to get success in business, it require experience staff who had different skill set and knowledge. Business also needs to improve skills, capability
and working efficiencyof their staff and for which they needsto providetraining and development opportunity to employees. Managers of Casamia can fulfil this requirement of experience staff by providing training to employees that will allow them to get growth in market. Equipment and facilities: It is one of resource that is required by every business as it allow them to complete its operation in effective manner. Managers of Casamia also needs to understand this requirement of business and also ensure availability of proper resources in their business. M1. Comparison and contrast of different menus and customers as well as business requirement that create impact over design There are different type of menu available in restaurant that contain list of items offered by company along with prices of food items. These menus contain variety of items in order to provide choices to customers as it is requirement of customers to have variety. There are different types of menu including functions menu, à la carte, cycle menu, Table d’hôte. Different types of menu has different characteristic as well as features (Kogan, Mayhew and Vasarhelyi, 2019).à la carte is one of restaurant that is offer flexibility to guest and Table d’hôte is a restaurants that is offered fixed prices for their menu. Cycle menu is based on repetition whereas functionalmenuispreparedforpurposeofspecificevent.Therearedifferenttypesof requirement felt by customers as well as business which is to be fulfil by an organisation. It will providethemcompetitiveadvantageandopportunitytoincreasetheirmarketingshare. Customers at time of purchase of products want variety, quality, right prices that is important for them in order to maximise their profit. Business on the other hand felt different requirement as they require different types of equipment and also require skilled staff members. Business needs to ensure availability of these resources in their organisation which will helps them to get opportunity to increase their marketing share. TASK 2 (Covered in PPT) TASK 3 P5. Production of realistic plan for development of menu that meet customer as well as business requirement to maximise profitability for chosen organisation Menu development can be described as an important facto that will assist firm in order to develop competitive positive in market and also crate benefit for company. It is process that
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assist firm to develop presentation of food item to firm that is important in order to provide information to customers about availability of item which are offered by them (Lawson, 2020). Goals of menu development is to identify prices of products that cover cost of firm and allow them to earn profit. It is a process that is done in strategic manner that allow them to gain profitability as well as popularity among customers and allow them to attract more and more customers towards them. It is an important process that assist firm to ensure meeting requirement of customers and also allow therm to get more customers for their organisation. There are different factors that is consider by company at time of developing menu as per requirement of business and customers and explanation of it is mentioned below: Conducting menu assessment:It is important factor that is required by business for purpose of development of a portfolio related to products. For this, managers needs to adapt innovation at time of making changes in menu as it allow them to meet demand of customer (Linovski, 2019). Managers of Casamia needs to focus on assessment of different food item that allow them to select item that is suitable for their business requirement. Strike a balance with variety:It is essential for business to make balance of variety in their menu development. Managers of Casamia needs to ensure that there should be variety of item in their menus which can be prepared by firm and also does not create burden over them. Focus on quality:At time of development of menu, focus of firm is to be on variety as customers want variety of products. Managers of Casamia needs to focus on providing variety of food item to customers that will attract more customers towards them. P6 : Produce a menu which meets customer requirements It is required to develop effective and efficient menu for theCasamia restaurant so that more andmore customers from the market can be attractive through the company. Thereare many essentials should be present in effective menu of the restaurants (Petrauskas, 2020). The menu of the restaurant should reflects the culture and tradition of the organisation. The prices of the dishes are clearly stated in the menu of the organisation. It is very important for the management of the organisation that they include all these essentials in their menu so that all the customers becomes satisfied. Casamia restaurant ItemsPrice
Starters and Appetisers Pane e olive (ItisanItaliandishwhichupwiththe innovation with natural herbs and shrubs) £5.25 Antipasto del contadino (Italian meat dish along with the pickle of vegetable) £8.25 Bresaola al carpaccio (thin leak of italian beef) £8.75 Pizza Margherita (Basil fresh ) £8.75 Vegetariana (peppers mushrooms and onions) £10.50 Pasta and rice dishes Tagliatelle carbonara (pancetta egg) £10.50 Lasagna tradizionale (pasta and source of bolognese) £11.75 Main course fish dishes Granchio fresco ( crab dish)Main £ 16.25 Scampi e gamberoni alla Catalana (Scampi and king prawns pan-seared with basil, chilli and Napoli sauce) Main Course£ 19.50 Char-grilled dishes
Filetto di manzo (grilled tomato and mushroom) £22.95 Costata di manzo (12oz rib eye steak served with a garlic, parsley and sun-dried tomato butter) £21.95 Home-made sauce Al gorganzola (Blue cheese, white wine and cream) £3.25 All’aglio (Garlic, white wine, mushrooms and cream) £3.25 Side orders Insalata mista (Mixed salad) £3.95 Spinaci saltati (Sautéed spinach) £3.75 Riso (Steamed Arborio rice) £2.95
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P7 : Test and evaluate the menu produced The development of the menu is not the simple task for the developer of the menu because it requires specialise knowledge and experience in the planner of the menu. This menu which is developed above are prepare by the planner for the Casamia restaurant. The planner of the menu has to analysed the taste and preference of the customers and then develop the menu according to the taste and preference so that the chances of failure can be minimised in the organisation(Putri, 2019).It is very important for the management of the restaurant that they evaluate the menu of different successful restaurants working in the market so that the planner can develop their menu more competitive. It is the first requirement of the menu that all the dishes of the restaurant are placed on effective determination according to their nature and importance. The menu of the company reflects effective and efficient determination in regards to starters, main course and desserts. All the information about the food and their ingredients are effectively placed in the menu so that all the misconceptions of the customers can be minimise becomes beneficial for the restaurant. There are different typesof tools are present with the company under which the management can test the accuracy and effectiveness of newly developed menu of the organisation. Benchmarking:Benchmarking is one of the important and valuable tool which are used by the managers of many organisations to test the accuracy and effectiveness of any of their strategy and task(Ratnawati and Sulistyani, 2019). The managers of Casamia restaurant has developed effective standards and measures in their organisation and comparetheperformanceofthenewlydevelopedmenuwiththepredetermined standards. It is very important for the managers of the organisation that they develop targets for their restaurant and effectively communicates to all types of employees in the restaurant. The main benefit of these targets is that all the employees of the organisation has their goals and objectives. Customer reviews and feedback:The review an feedbacks from the customers are one of the most important and valuable tool which can be used by the management of the Casamia restaurant to test the accuracy of the menu(Renzulli, 2021). It is required by the management that they develop those framework in the organisation which can be used by the customers to drop their feedback about the menu of the company. There are many advantages are hold by this tool such as the company can find the actual deviations of the
menu. It is very helpful for the company to evaluate the actual needs of the customers from the menu of restaurant. Key performance Indicators:The management of the Casamia restaurant has developed many key performance indicators under which the productivity and efficiency of their menu can be test and considerable changes can be made in the menu(Villanueva, 2019). With the helps of these indicators the management of the restaurant has test the menu on the basis of different factors such as out look, design and other specifications. M3 Producing realistic menu and costed plan for meeting overall business objectives The planning of the menuplays a important role in achievement of organisational goals and objectives. If the menu of the organisation has different types of specification which are based on the taste and preference ofthe customers then it becomes very positive for the profitability of the organisation. It is essential for the menu of the restaurant the prices of all the dishes are clearly stated in the menu of the company. In relation to Casamia, the dishes and cost of dishes which will be planned by Casamia are examined below: MENUCOST Pameroza7.8 Flat tomato salsa6.3 Vegetable salad with the touch of chicken19.2 Chicken Alfredo with summer slack24.5 Koba summer salad along with chicken30.3 Blueberry and lemon juice10 Vanilla cream cake15 Green tea along with mint flavour25 Mock-tails88 Extra cheesy pasta12 Roasted goat with extra butter35 Chicken tikka with dumplings27
Steak and Irish Stout Pie78 Winter vegetable and lentil soup45 White Hot chocolate29.5 Whipped sweet potato30 M4 Justified recommendations for improvement based on test and evaluation of menu There are different types of tools and techniques are described above which can be used by the management of Casamia restaurant to test the accuracy and effectiveness of the menu so that the menu of the company can be made more competitive and flexible for the customers of the company(Wrigley, Nusem and Straker, 2020). There are some recommendations are present which can be useful for the management of the restaurant because it helps them to improve the effectiveness of the menu and makes them more attracted towards the company. The brief discussion related to the recommendations are given below: It is recommended to the management of Casamia restaurant that they develop those standards for the organisation which are achievable and realistic because unrealistic standards becomes the reason of wastage of time and efforts. It is recommended to the management of the Casamia restaurant that they develop effective technology in their organisation so that the customers of the company can provide their review and feedback on the menu of the company. It is very important for the management of restaurant that they develop effective communication in their organisation so that all the employees can interact with each other. CONCLUSION From above mentioned discussion, it can be concluded that planing and development of menu is an essential task of a restaurants as profit of it is depended on this factor. Menu to be developed with care as sales of company is depended on it and also create impact over impression of restaurants in minds of customers. There are different types of requirement felt by customers for menu which is to be fulfilled by business. Item of menu should be of right price, quality and also consist variety of item that is essential for purpose of satisfaction of customers. Business also had
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different requirement which is also to be fulfilled by managers of company that provide them opportunity in market. There are different types of menu includingfunctions menu, à la carte, cycle menu, Table d’hôte which is to be selected by restaurant as per their size, needs. Different types of factors to be consider by organisation at time of developing menu as it helps them to develop a menu that is fulfil all requirement of customers. There are also different types of methods available in market which assist firm for purpose of evaluation of menus. These method includes benchmarking, KPI, feedback of customers and others.
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