Change Management and Organizational Development: A Case Study of Tesco

This presentation focuses on the way in which organizations are required to adapt to changes effectively and efficiently. A detailed focus is made on Tesco, a British company providing retail products and services. The presentation includes a strategic approach, tactical options, and recommendations for Tesco's managers.

Change Management and
Organizational Development

 Introduction
 Main Body
 Conclusion
 References
Table of Contents

Change Management and Organizational Development refers to a particular process
in which the organizations are required to make sure that they are able to identify
the changes which can take place in the Business Environment so that they are able
to make the required adjustments accordingly. This is quite necessary to be done
for ensuring that the attainment of the future goals and objectives can be done in a
proper manner. This presentation is based on Tesco. It is a British Company which
provides a wide range of retail products and services to the customers in the
market. In this presentation, a detailed focus will be made on the way in which the
organizations are required to use to adapt to the changes effectively and efficiently.
Introduction

Change to be made by Tesco-
 Due to the circumstances created by the influence of the COVID-19 pandemic the
different types of organizations are required to make sure that they adapt quickly to the
different types of changes which are taking place. This can be quite helpful in ensuring
that the organizations are able to manage the wide range of needs and requirements in a
proper way and can thus enhance the overall level of profits.
 In the present scenario it has become quite important for Tesco that it puts its focus on
online delivery of groceries and other essential items for which it has to improve its
digital infrastructure. This change has become quite important because it is required for
the purpose of ensuring that the company is able to move forward and attain its
different types of goals and objectives in the future quite properly.
Main Body

Tesco has been gradually handling this particular change by ensuring that it is able to
train its employees in the handling of the digital infrastructure so that the
employees are able to work accordingly. In this way, the company has been able to
make sure that it is improving itself to be able to adapt to this particular change.
The other competitors of the company like Sainsbury’s, Asda, Aldi are also
adapting to this change and for this purpose they are bringing an improvement in
their processes which will help them a lot to be able to handle this change in a right
way effectively and efficiently. The company has to make sure that the processes
are changed so that the change can be implemented.
Continued…

The company is adapting to the change in the right
manner and therefore this will help it a lot in the
future because it will lead towards better management
of the available resources so that their optimum usage
can be made. Thus, it becomes quite important that
the adaptation to these changes can be done in quite a
proper way which will help the company in attaining a
higher-level of overall efficiency and effectiveness in
a proper manner in the future. This will help it in
ensuring that a strategic and competitive edge can be
obtained over the competitors in the market.
Continued…

Strategic approach and tactical options-
There is a strategic approach and tactical options which are available for the
organizations so that they are able to ensure that they are able to hand the change
which has to be implemented in their processes. For Tesco, it is quite important that
the use of Lewin’s model can be used in a proper way so that the change can be
implemented effectively and efficiently. The application of this particular model
can be done in the following manner-
 Unfreeze- This is the first stage of this model. Here, it is quite important that the
status quo can be broken and therefore the organization can be prepared for the
purpose of ensuring that the new way of working can be adopted quite effectively
and efficiently in the right way.
Continued…

 Change- This is the second stage of this
model. Here, it is quite necessary that the
implementation of the change can take place.
This can be done by ensuring that the people
within the organization are trained for the
purpose of handling the change and adapting
to the needs and requirements related with it
quite effectively and efficiently.
 Refreeze- This is the third stage of this
model. This stage comes when the people
have embraced the new way of working and
are comfortable with it.
Continued…

Tactical options-
There are a wide range of tactical options which are available for the organizations
for the purpose of ensuring that they are able to implement the change in the right
way. The tactical options which are available for Tesco are explained as follows-
 Training the employees- Tesco can make sure that the various types of training
sessions can be set up for the employees which will be helpful in ensuring that it is
able to make the employees comfortable with the use of Digital technology.
Therefore, it can be said that the workers will be able to manage out their particular
needs and requirements in a proper manner in the future.
Continued…

Implementing the change gradually- Tesco can ensure that the change which it has
planned to introduce can be implemented gradually which will thus help the
company to be able to deal with the particular impact created by this change quite
effectively and efficiently in a proper manner. Thus, it becomes quite important for
the company that it focuses on the gradual implementation of the change by
making the employees comfortable with the change process so that the attainment
of the overall goals and objectives can be done in the future.
Continued…

Practice in action-
Tesco will make sure that the use of the appropriate theories and models can be
made so that the digital change which it wants to bring in the organization can be
brought which will thus help in ensuring that the company is able to make the right
progress in the future thereby helping it to be able to manage the different types of
needs and requirements in quite a proper manner. Thus, it is quite necessary for the
managers that they are able to develop their approach accordingly.
Continued…

Evaluation-
Tesco has to make sure that by carrying out a detailed evaluation it can make sure
that it is able to identify the particular level of goals and objectives which are to be
attained in the future. Therefore, in this way it can be said that the company will be
able to make sure that it can effectively and efficiently implement the change
which it proposes to bring. This will help it to be able to ensure that it is able to
attain a higher-level of overall efficiency and effectiveness.
Continued…

Recommendations-
It is thus recommended to the management of Tesco that it trains its different
employees in such a manner so that it is able to manage the different types of needs
and requirements related with the change process in a proper way. Therefore, in
this way the company will be able to make sure that it can attain its short-term,
medium-term and long-term goals and objectives in the future.
Continued…

Also, the recommendations for Tesco’s managers are that they should ensure that they
are able to identify the way in which they will be able to implement the change
quite effectively and efficiently. This will be quite helpful in ensuring that the
company is able to implement the change in a proper way. This will help it in
adjusting to the different types of needs and requirements which are related with it
in the right manner. Therefore, it is quite important for the company that it is able
to ensure that it can make the required adjustments in a proper manner.
Continued…

From the above presentation, it can be concluded that Change Management and
Organizational Development is quite essential for the different types of
organizations which can help them a lot in the future. Therefore, it becomes quite
necessary that the management of the overall needs and requirements of the
organization can be done in a proper manner. The managers are required to make
sure that they adopt a right approach so that the goals and objectives can be
attained in the future.
CONCLUSION

 Matsumoto, K. T., 2021. Using Design Thinking for Organizational Development
and Addressing Change.
 Rajin, D., 2020. Employee Motivation in the Process of Managing Organizational
Change. FINIZ 2020-People in the focus of process automation. pp.152-160.
REFERENCES

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