Microsoft Organisational Structure and Culture Characteristics
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This report analyses the factors that influence the organisational structure of Microsoft, identifies and analyses the characteristics of the organisational structures of Microsoft, and explains how Microsoft manages the dynamic processes that shape their growth and evolution.
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Contents INTRODUCTION...........................................................................................................................3 TASK...............................................................................................................................................3 Analyse the factors that influence the organisational structure of Microsoft..............................3 Identify and analyse the characteristics of the organisational structures of Microsoft................4 Explain how Microsoft manages the dynamic processes that shape their growth and evolution5 CONCLUSION................................................................................................................................7 REFERENCES............................................................................................................................9
INTRODUCTION Organisational structure is defined as the system that includes certain activities that direct overall operations of organisation to attain its determined goals and objectives in best possible manner. It ensures that information flow between all level of organisation in systematic manner. organisational culture is defined as the collection of various values, expectations, beliefs and practices that provide guidance to all team members to perform their operations with greater efficiency and effectiveness. In this report chosen organisation is Microsoft corporation which is American multinational technology corporation founded in 1975 by Bill Gates and Paul Allen. Organisational headquarter situated in Washington, U.S and it serve its products worldwide. This reportcoversthefactorsthatinfluencetheorganisationalstructure.Alongwiththat, characteristics of organisational structure and how Microsoft manages the dynamic process that shapes its growth and evaluation. TASK Analyse the factors that influence the organisational structure of Microsoft Organisational structure is defined as the method that ensures effective work flow within organisation. It allows group to work together to attain organisation goals and objectives. Microsoftorganisationalstructureisdescribedasproduct-typedivisionalorganisational structure. There are various divisions in organisational structure on the bases of certain computer software and hardware products as well as organisational outputs. There are various factors that create impacts on organisational structure so, it is important for the organisational leaders to understand these factors and develop strategies to reduce them (Factors Affecting Organizational Design, 2022). Microsoft organisation large in size and it includes variety of hierarchy as well as contains larger departmental heads that created its organisational structure more complicated. It is very difficult in large organisations to manage work without formal work assignment and formal structure. In Microsoft task are highly specialised so there are various rules and regulations are formulated to dictate work procedure. Organisation develops the structure that help ton perform all these operations in effective manner. Technology are another factor that influenceorganisationalstructure.Microsoftusesvarioustechnologyintheprocessof developingitsproductsso usesproduct-typedivisionalorganisationstructure.Respective organisation has developed various business strategies according to structure so it is important
for organisation to create modifications on organisational structure accordingly. Organisational positioning in market place depends on its strategy. Each and every strategy that are implanted in organisation requires a specific structure that help Microsoft to reach its determined goals and objectives. Business changes its strategies according to market and its situation that impact on the efficiency and effectiveness of organisational structure. Microsoft operates its operations in dynamic environment that created impact on various aspects of organisation so, it becomes important to analyse these factors and take actions accordingly. In business environment, customers desire, technology and other aspects are regular changing that creates competitive pressure on Microsoft(Leong, and Ahmadi, 2017). Respective organisation considered all these factors that adopt product-type divisional organisational structure that help business to perform its operations with greater efficiency and effectiveness. As per the case study, Microsoft creates various structural changesin the year of 2015 as per influencingfactors that facilitates organisation to attain its determined goals and objectives. Identify and analyse the characteristics of the organisational structures of Microsoft Microsoft organisational structure:Microsoft currently implements divisional organisational structure through which organisation divides its various departments and all departments can take their decisions according to situation, vision and mission of organisation. Apart from that, this business structure maintains easier coordination within all departments. Organisational corporate structure is defined as the anatomy as well as arrangement of organisational and its components(RECTOR, 2019). In the case of Microsoft’s case, organisational structure is related to the importance of business output. Divisional organisational structure helps business to attain competitive advantages and attain long term success objective. There are various characteristics of divisional organisational structure such as rapid responses, quick decision-making, effective communication and specialised department that help business to perform its operations in systematic manner in current competitive environment. Functional organisation structure is defined as the business structure in which employees are grouped by their speciality, skills and related roles. Characteristics of functional business structure is that whole task of organisation is divided into various functions and each function is performed by the specialist who have specific skills and capabilities, it includes top-down hierarchical structure as well as department head report to the senior management of organisation. Matrix organisational structure is defined as the combination of two or more type of organisational structure and in which team reports to
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multiple leaders. In matrix organisational structure, employees are responsible for more than one head and it contains two kinds of managers such as functional manager and project manager. As per the case study, Microsoft corporation has product type divisional organisational structure and organisation has divided overall organisation in various divisions on the bases of certain computer hardware and software and outputs of organisation. There are various characteristics or features of Microsoft organisation structure that help business to perform its operation in determined manner. Some characteristics of Microsoft organisation’s structures are that it is producttypedivision,globalcorporategroupsandgeographicalsegments.Alongall characteristics, product type division is the most dominant and primary characteristics of the Microsoft organisational structure in which organisation uses product or output most important criteria for the purpose of grouping personnel as well as related resources. For an example Microsoft has self-contained division for its intelligent Cloud products that is being separated from other divisions(Luong, 2020). It contributes to the organisational capacity for product innovation. Global corporate group is another characteristic in which organisation group its personnel on the functions that are essential in computer technology business such as HR divisionaddressemployeesrelatedissues.Geographicalsegmentislatestsignificant characteristic of Microsoft organisational structure that helps business to group operations of organisational financial reports. All these characteristics helps ensure effectively flow of work to attain determined goals and objectives on time with greater efficiency and effectiveness. Through implementing divisional organisational structure, Microsoft assign specialist manager on each and every department who can handle all activities and operations of department that lead business towards growth and development. Respective organisation implements some modifications according to requirement that help business to run operations properly and attain competitive advantages. Explain how Microsoft manages the dynamic processes that shape their growth and evolution Culture is defined as the social forms, beliefs, attributes and traits as well as set of behavioural and procedural norms that are observed in organisation. Business culture includes various factors such as policies, ethics, procedure, employee behaviour, goals and code of conduct that help business to run its operations in systematic manner(Elsmore, 2017). Culture of Microsoft ensures capabilities and resilience of employees in order to address business need continuous changing and dynamic environment of computer software and hardware products. Respective
organisation uses flexible and supportive organisation structure for the purpose of facilitating innovation as well as customer satisfaction. Organisational long term success depends on organisational culture and competencies of organisational human resources. As per the case study some features of Microsoft organisation’s culture are accountability, quality of innovation, growth mind-set, diversity and inclusion and responsiveness of customers that helps business to attain its determined goals and objective on specific time period. As organisation as effective and innovative business culture that encourages employees to work with efficiency and retain with organisation for longer period of time. Microsoft provide motivation to employees and provide them rewards for their excellent performance that enhances their capability and efficiency level. Organisation provides accountability that ensures that every employee understand their course of action and take responsibilities(Cropley, and Cropley, 2017). As Microsoft is technology based organisation so it maintains innovation in order to gain competitive advantages over other organisations. For instance, Microsoft invest in research and development for improving its products or developing new one. It enhances quality standard and innovativeness of employees and provides them rewards according to their performance that motivated them to attain the objective greater performance. Thus, organisational culture helps business to lead its operations towards the direction of growth and evaluation. Leadership is defined as the ability of an individual to influence and provide guidance to other members for performing operations with defined manner. There are various leadership styles are used by organisation that enable leaders to lead employee’s efforts in right direction to attain determined goals and objectives(Steyn, 2020). Effective and supportive leadership within organisation lead it towards growth and success as well as help to guide other team members to perform with honesty and dignity to contribute in business success. As per the case study Microsoft organisationusesempatheticleadership stylethat help leaders to understand needs of others their feeling, thoughts and viewpoints. Leaders of respective organisation take genuine interest in people who around them as well as what inspires them to perform efficiently. It helps business to maintain effective relationship with employees, make stronger team, take better decisions and enhance their influence on organisation employees. If leader in organisation understand employees point of view than they feel motivated and retain with organisation that helps business to attain the objective of growth and development. Implementation of effective and suitable leadership style helps organisation to take competitive advantages because string
and inspiring leader inspire people to deliver excellent performance. leaders take decision of proving effective training to employees in order to improve their skills, capabilities and certain competencies that enable them to perform their assigned task with greater excellence(Alblooshi, Shamsuzzaman, and Haridy, 2020). Microsoft leaders ensues that supportive and flexible environment is provided to employees so they can complete their task and contribute in business success. Innovation is defined as the implementation of new or significant changes in organisational products and process in order to attract customers and differentiate organisation from other competitors. Sometimes innovation is necessary for the organisation with the objective of adopting and overcoming the challenges related to change. If organisation implements regular changes or innovations in its products and services according to demands of customers and new trendsin marketleadbusinesstowardsgrowth andsuccess(Eidizadeh,Salehzadeh,and Esfahani, 2017). As per the case study, Microsoft is the organisation that invested in artificial intelligence such as championed bots as a new computing paradigm as well as developed various ambitions applications for the platform like Android and iOS instead of weaken the competition by trying its core assets directly to Windows. Due to creating innovations and launching them in market Microsoft become popular in market. It enhances organisational revenue and maintains itsstrongpositioninginexistingmarketplace(Nguyen,andMalik,2020).Respective organisation conduct market research and analyse customer’s needs, demands and preferences, current market trends then develop planning to bring innovation in its existing products and launching new product in market in order to attracts larger number of customers and gain higher market share. CONCLUSION As per above report, it can be concluded that it is important for the organisation to maintain effective and supportive organisational structure that ensures all information flow across various department of organisation. There are various factors such as organisational size, technology, strategy and other that influence organisational culture in positive as well as negative manner. It is essential for the organisation to understand unique characteristicsof all organisational structure than adopt most effective one that enables business to attain its determined goals and objectives. Effectiveness of leadership, innovation and culture are the aspects that lead business
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towards growth and evaluation so, business should implement them as organisational goals and objectives.
REFERENCES Books and Journals Leong, L.M. and Ahmadi, S.M., 2017. AN ANALYSIS OF FACTORS INFLUENCING LEARNERS’ENGLISH SPEAKING SKILL. RECTOR, D., 2019. Organisational Structure. Luong, H.T., 2020. The organisational structure of transnational narcotics trafficking groups in Southeast Asia: a case study of Vietnam’s border with Laos.Trends in Organized Crime,23(4), pp.385-411. Elsmore, P., 2017.Organisational Culture: Organisational Change?: Organisational Change?. Routledge. Cropley,D.andCropley,A.,2017.Innovationcapacity,organisationalcultureand gender.European Journal of Innovation Management. Steyn, R., 2020. Leadership Styles and Organisational Structure.International Journal of Human Resource Studies,10(3), pp.98116-98116. Alblooshi, M., Shamsuzzaman, M. and Haridy, S., 2020. The relationship between leadership styles and organisational innovation: A systematic literature review and narrative synthesis.European Journal of Innovation Management. Eidizadeh,R., Salehzadeh, R. and Esfahani, A.C., 2017. Analysing the roleof business intelligence, knowledge sharing and organisational innovation on gaining competitive advantage.Journal of Workplace Learning,29(4), pp.250-267. Nguyen, T.M. and Malik, A., 2020. Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation.Journal of Knowledge Management,24(6), pp.1241-1261. Online: FactorsAffectingOrganizationalDesign.2022[Online]availablethrough:< https://www.cliffsnotes.com/study-guides/principles-of-management/organizational- design-and-structure/factors-affecting-organizational-design >
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