A Report on IS Strategy, Management, and Acquisition in Business

This report provides an in-depth analysis of IS strategy, IT management, and acquisition within a business firm, focusing on aspects such as the nature of the business, governance structures, processes, and policies, the roles of corporate officers, and risk mitigation strategies. It explores how a compan...Read More

Running head: IS STRATEGY, MANAGEMENT AND ACQUISITION 1
IS strategy, management and Acquisition
Student’s (Name)
Professor’s (Name)

IS STRATEGY, MANAGEMENT AND ACQUISITION 2
Microsoft Technologies
Company background
Microsoft Company is a business firm founded in 1975 by both Paul Allen and Bill
Gates to developed and sell primary operating system related to computer applications. It is a
business firm which deals mostly with the website design, development and web hosting. The
firm has different management sectors which include the strategic department, marketing team,
web development team among other departments. Most of the companies prefer to use our
services because of the excellent quality of the services and the products offered by the firm. The
business firm has some issues to be discussed in the discussion (Rothaermel, 2015). These
include the following; IS strategy, IT management structures. For any business firm to efficiently
operate, it must have the laid down laws and the policies from which to work. Its officials should
also have well-spelled roles and the responsibilities to avoid any confusion within the firm. Any
successful business firm must have a successful leadership at the same time must invest in
research SBD innovation for the improvement of the firm.
Continues research and good customer relationship is one of the critical issues that
enables a firm or an organization to maximize its profit at the same time to maintain its
customers. The firm should also have proper ways and rules on how to deal with any risk
incurred (Krajewski, Malhotra, & Ritzman, 2015). Adequate training on its workers and the
customers on the nature of the service and improvements within the firm is a key to the
performance and the output of the firm at large. For this reason, the report will look into details
some of the issues and strategy that is behind the success of this website solution company.
Proper analysis and structures of the departments and its respective strategic plans are also

IS STRATEGY, MANAGEMENT AND ACQUISITION 3
looked deeply. As stated earlier every firm should invest much in research and also maintaining
the customer's relationship for maximization if the profit.
Information System Strategy (IS Strategy)
In any organization like Microsoft technologies for a business to proper it should have a
very active department called IS strategy department with the following functions:
It maintains the company customer relationship through the sharing of information
throughout the company. This information includes the changes and the new products offers
The system facilitates any improvement of integration of its internal processes
The system also provides the executive management with all the strategic information
management

IS STRATEGY, MANAGEMENT AND ACQUISITION 4
To achieve maximum functionality in an organization, the business like Microsoft
website solution must operate within a number of the central arguments. One of the cases states
that the performance will always depend on the structures and capabilities which will support the
success realization the strategic decisions put in place (Hill, Jones, & Schilling, 2014). In
addition to this, it is also argued that it operates under the alignment of a two-way process where
both the business and the information system can work and act on mutual drivers. Finally the
strategic alliance us one that is not an event but the process of all the continuity of change and
adaptation.
The above represents the model of s strategic information system in the website solution
business firm. The model constitutes two different sections which ensure its functionality.This
include focus comprises of Operational efficiency, Management effectiveness and business
competitiveness; the other part consists of the contribution which can either be indirectly or
directly depending on the functionality (Pearlson, Saunders & Galletta, 2016). They include the
Data processing, Management Information System, and the strategies information systems. The
above strategy model represents the structures and the way a business firm operates for the
effectiveness and realization if the dream of the business. For example, Sonic website solution
uses the above model for its Information System operations, and this assists it for its smooth
functioning.
Developing an Information system

IS STRATEGY, MANAGEMENT AND ACQUISITION 5
The business governance and policies are very essential in any business firm. The
governance of an organization is a formal framework for the organization that ensures the IT
management firms can support the business objectives. In today's world of technology, firm’s
Informational infrastructure can enable the smooth running of the business when proper
governance structures are put in place (Saebi & Foss, 2015). Companies or firms which do not
have well-spelled organization and governance structures will suffer from the IT infrastructure or
the mismanagement in the IT and business strategies may fall quickly compared to their
competitors.
Effective governance is very crucial for any organization success by enhancing all
operation and profitability of all the business operations. The following represents the firm’s
organization structures of the Sonic website solutions:
The management structure

IS STRATEGY, MANAGEMENT AND ACQUISITION 6
The relationship that forms excellent communication with the customers and suppliers
within the organization
The staff accountability
The schedule and the business/firms management
The repeatability and the process standardization of the firm.
Whenever there is reasonable organizational management within the firm, its operation
and performance become very useful. The good governance and policies have contributed to
some transformative changes in the realization of the profit maximization. These include the
following
The migration of the company practices regarding the IT industry
Development of the efficient and the effect in the Technical architecture of the
Information system
Good governance help in evaluating the existing processes and the procedures within the
organization.
Supporting and deployment if the new Technology within the IT firm
Assessing if the resourceful nature of the IT weaknesses and strength
The above represents the benefits that Company gains from good governance in the
organization.
Strategic information system
The vital information system of the firm represents the company's way of refocusing all
its activities as a way of improving from the previous one; this changes the attitude of the
employs in a manner that brings back into the company (Han & Kang, 2016). A strategic

IS STRATEGY, MANAGEMENT AND ACQUISITION 7
information system is also viewed as the cooperate strategy which helps the organization in
strengthening its communication system thereby keeping and maintaining its relationship with
the company. Sonic website solution is one of the IT firms which invests most in the SIS
department since it is the secret for its performance (Kwon, Lee & Shin, 2014). The following
represents the characteristics of the Strategic information systems if the firm and this ensures for
its functionality and maximization I'd like the profits.
It changes the business performances regarding the customer relationship and the
improvement in technology
The Strategic Information system assist the firm in obtaining it's laid down strategic goals
intended to be achieved within the organization.
It changes the way the company runs its business since it looks into both the strengths and
the weaknesses of the company and this helps to build the excellent customer relationship within
the organization. The company may change regarding the out word looking at the same
regarding customers’ identification on preference and tests, competitors and finally in the
environment of its operation
Strategic Information system also helps the company to compete favorably by identifying
the way it deals with its customers.
The Information Technology Management Structure
For the practical function of the company, there must be a well organize IT management
system within the organization. The management system gives the well spelled out roles if each
in the organization. Before July 2012, the Microsoft activities and functions were configured
around one the individual of its functionality. For the active functions of the company regarding

IS STRATEGY, MANAGEMENT AND ACQUISITION 8
the Information Technology Management, the company has been structured into nine essential
business functions depending on the role to be played by each department. The sections comprise
of the following sections: the engineering section which has a more significant purpose and
consists some subsections which include Operating Systems, Applications and Services and
Cloud enterprise (Pearlson, Saunders, & Galletta, 2016). The engineering section is responsible
for the design and implementation if any IT related work including the writing of programs,
designing them and full implementation of the projects.
In addition to the above departments, there are other additional departments which makes
up the management system of the Microsoft Company (Avgerou & Walsham, 2017). These
sections include; the dynamics section responsible for any abrupt changes which may occur
within its functionality, the Advance strategy SBD research department, the cloud and enterprise
department responsible for all the business functions of the firm, Marketing and operations, the
evangelism and the business developments department Human resource and Legal cooperate
affairs accountable for any legal matters within the organization these departments are
responsible for full implementation of the information system for the better of the company in
terms of profit maximization.
Microsoft policies and the procedures
Microsoft as a company has based its operation on policies and the processes from which
to operate. All its systems are built on critical values of the company (Eason, 2014).The policies
of the company improve both the management and strategy of the company regarding the
Information Technology.
The following represents the company's core values from which to operate

IS STRATEGY, MANAGEMENT AND ACQUISITION 9
It ensures there is honesty and integrity while dealing with both the customers, staff and
investors within the company.
The company also ensures that it operates on the growth and improvement with
maximum respect
The company has the passion for the technological developments in all its customers and
subscribers
They also provide that there is accountability among the customers and other staff
They also have a policy of dreaming big and following their dreams to ensure the
improvement in the IT management.
Apart from the core values from which the company operate, there are also other policies
and procedures from which the company operates; these include the following
 The standard in business conducts
 The compliance with the regulations
 The policy responsible for lobbying
 The fair information practices among the customers and the staff.
 Finally, they believe in diversity
Cooperate officers within the Microsoft Company and the roles as described in the
policy documents
Microsoft Company some cooperate officers who ensure its functionality and service to
the customers. The following represents the cooperate offices within the Microsoft company.

IS STRATEGY, MANAGEMENT AND ACQUISITION
10
Cooperate, officer, Role and function
Chief executive officer(CEO) The overall director of the company
Executive president Governance and business if the
company
Chief Marketing Officer Marketing and customer business
Executive vice president Sales marketing and operations
Digital Officer Engineering and operations
Executive vice president 2 in charge of Human Resources
How Microsoft mitigates and addresses the risks
Microsoft has three steps in which it treats and reduces its risk depending on the nature of
the threat. The risk mitigations involve some measures which include the following: the first step
is to identify the risk and what it is likely to cost regarding the value added after the
identification of the risk quantifies it by looking at its nature and the effects to the business. In
addition to the above steps, the third step is to plan for the risk and finally monitor and act on it.
For the successful business firm must have a successful leadership at the same time must
invest in research SBD innovation for the improvement of the firm (Ptak & Schragenheim,
2016). Continues study and good customer relationship is one of the critical issues that enables a
firm or an organization to maximize its profit at the same time to maintain its customers. The

IS STRATEGY, MANAGEMENT AND ACQUISITION
11
firm should also have proper ways and rules on how to deal with any risk incurred. Adequate
training on its workers and the customers on the nature of the service and improvements within
the firm is a key to the performance and the output of the firm at large. For this reason, the report
will look into details some of the issues and strategy that is behind the success of this website
solution company. Proper analysis and structures of the departments and its respective strategic
plans are also looked into details (Arvidsson, Holmström, & Lyytinen, 2014). As stated earlier
every firm should invest much in research and also maintaining the customer's relationship for
maximization if the profit
For the last two to three years on the horizon, Microsoft technologies have experienced a
tremendous impact both externally and internal operation. One of the most significant
improvements of the company is the upgrading if the windows which are up to date (Schwalbe,
2015). The efficient management has also ensured excellent quality of the services provided to
the customers and investors. Finally, the Microsoft Company has been rank the best provider for
of the computer windows and applications.

IS STRATEGY, MANAGEMENT AND ACQUISITION
12
References
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practice: A multi-dimensional view of strategic information system implementation and
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Avgerou, C., & Walsham, G. (Eds.). (2017). Information Technology in Context: Studies from
the Perspective of Developing Countries: Studies from the Perspective of Developing
Countries. Routledge.
Eason, K. D. (2014). Information technology and organisational change. CRC Press.
Han, J., Jo, G. S., & Kang, J. (2016). Is high-quality knowledge always beneficial? Knowledge
overlap and innovation performance in technological mergers and acquisitions. Journal
of Management & Organization, 1-21.
Hill, C. W., Jones, G. R., & Schilling, M. A. (2014). Strategic management: theory: an
integrated approach. Cengage Learning.
Krajewski, L. J., Malhotra, M. K., & Ritzman, L. P. (2015). Operations management: processes
and supply chains. Pearson.

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Kwon, O., Lee, N., & Shin, B. (2014). Data quality management, data usage experience and
acquisition intention of big data analytics. International Journal of Information
Management, 34(3), 387-394.
Laudon, K. C., & Laudon, J. P. (2016). Management information system. Pearson Education
India.
Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2016). Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons.
Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2016). Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons.
Ptak, C. A., & Schragenheim, E. (2016). ERP: tools, techniques, and applications for integrating
the supply chain. Crc Press.
Rothaermel, F. T. (2015). Strategic management. McGraw-Hill Education.
Saebi, T., & Foss, N. J. (2015). Business models for open innovation: Matching heterogeneous
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Schwalbe, K. (2015). Information technology project management. Cengage Learning.