Mindy Hair SMS - System Analysis and Modelling Report
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Added on  2023/06/15
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This report details the implementation of an SMS service for Mindy Hair, including system analysis and modelling. It describes the current system, proposed system, and the importance of automated systems. The report includes illustrations such as Entity Relationship diagrams and Data Flow Diagrams.
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Running head: MINDY HAIR SMS Mindy Hair SMS Name of the Student: Name of the University: Author Note
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1 MINDY HAIR SMS Executive Summary: The report provides the details of the SMS service for the Mindy Hair company. The scope of the current system and details about the proposed system have been provided in the report. The importance of automated systems has been discussed in this report.
2 MINDY HAIR SMS Table of Contents Introduction......................................................................................................................................3 Organization Background................................................................................................................3 Scope of the Current System...........................................................................................................3 Documentation.................................................................................................................................4 Data Flow Diagram......................................................................................................................4 ER Diagram.................................................................................................................................5 Data Dictionary............................................................................................................................5 Process Description.....................................................................................................................6 Conclusion.......................................................................................................................................7 Bibliography....................................................................................................................................9 Appendices....................................................................................................................................10 Level 0 DFD..............................................................................................................................10 Level 1 DFD..............................................................................................................................11 DFD Components......................................................................................................................11 ER Diagram...............................................................................................................................12
3 MINDY HAIR SMS Introduction The report deals with the implementation of an SSM service for the Mindy Hair. System analysis and modelling is an important part for any type of business. The Mindy Hair owner Jordan Meyer is looking to improve the system and automate the process for the organization. The report is used for the description of the details of the systems present in the Mindy Hair organization. The report is also described with the use of illustration so that reader can easily the imagine the system. The report briefly describes the background of the organization and also provides he scope for the current system. The documentation procedures are used for describing thee procedures in the organization. The descriptions have also been aided with some additional illustrations such as the Entity Relationship diagrams and the Data Flow Diagrams. Organization Background From the provided case study, it is known that the owner of the Mindy Hair is Jordan Meyer and the business have been acquired by Jordan from his father. The business is about a small salon and the business have expanded from time and now the business located across three other locations in the country. The business has been doing very well however there are further scope for improvement in business which can take place by reducing the cost of the business and increasingtheefficiencyoftheserviceprovidedtothecustomers.Inadditiontothis, organization is also looking to cope up with the advancements in technology. The main focus of the organization is on implementation of SMS service for the customers which would update them about the services that they have opted for. In addition to this, an automated process and online service have also been planned by the company for their customers. The company is also looking to implement a loyalty service and looking to incorporate themselves with the social networks. Scope of the Current System The current system consists of three branches that operates from Melbourne, Gen Iris and Cranbourne Salon. The system allows the customers to call up the employees of the branch and fix an appointment for their desired services. The employees than serves the customers according
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4 MINDY HAIR SMS to the need of the customers. The current payroll operation and accounts are also done manually in the system. Documentation Data Flow Diagram Figure 1: Data Flow Diagram of Mindy Hair SMS Source: (created by Author)
5 MINDY HAIR SMS Level 1 DFD Figure 2: Level 1 Data Flow Diagram of Mindy Hair SMS Source: (created by Author)
6 MINDY HAIR SMS ER Diagram Figure 3: Entity Relationship Diagram of Mindy Hair SMS Source: (created by Author) Data Dictionary The data dictionary that can be derived from the following DFD is provided in the table below: EntityAttributesData typeNull SalonSalon IdIntegerNot Null Salon NameVarchar2Null Salon LocationVarchar2Null AppointmentAppoinmentIdIntegerNot Null ServiceIdVarchar2Null EmployeeIdIntegerNot Null DateTimeVarchar2Null
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7 MINDY HAIR SMS CustomerIdIntegerNot Null SalonIdIntegerNot Null StatusVarchar2Null ServicesServiceIdIntegerNot Null ServiceTypeIntegerNot Null PricesVarchar2Null SalonIdIntegerNot Null InvoiceInvoiceIdIntegerNot Null AppoinmentIdVarchar2Null TotalChargesVarchar2Null CustomerCustomerIdIntegerNot Null CustomerNameVarchar2Null ContactVarchar2Null CustomerEmailVarchar2Null EmployeeEmployeeIdIntegerNot Null EmployeeNameVarchar2Null ServiceIdVarchar2Null ChargesVarchar2Null ReportEmployeeIdIntegerNot Null PayrollStatusVarchar2Null TotalPayrollVarchar2Null Process Description The main aim of the system is to provide the customers with an SMS service that would provide them with a reminder about the appointment that they have booked and make sure that the customer does not miss out on the appointment that they organized. In addition to the SMS service it is proposed that new system should be able to provide the customers with the online booking system. This would allow the customers to register themselves to the system employed by the company. The clients would also be able to book appointment online with the use of this online system. The services details and employee details would also be stored in the system. This
8 MINDY HAIR SMS would help the customers in selecting the type of service that they want to avail and select the specialist that they want to book their appointment with. The main system has been divided into three sub processes: Product ordering, Automated payroll system and the appointment service Appointment Service The main entity acting on this process would be the customers. They would be able to book themselves for the appointment by using the application designed by the company or by going online and logging into the website of the organization. After the appointment has been set up the customer would be provided with an SMS confirming their appointment. Product ordering service The main entity in process would be the customer. After they are logged into the system they would be able to view a huge range of products available online and select a product and add to cart. The system would book the product for the customers and the product would deliver to the address mentioned by the customer with the cash on delivery method. Payroll System The main entity of this system is the employees. The payment details of the employees would be stored in the system. The account details would also be updated in the system automatically. The employees would be registered to the system and the account details of the employees would be provided in the system. This payment would be delivered directly to the account of the employees. Conclusion For conclusion it can be said that the system which is already in place for the business of Mindy Hair might be effective enough. However, there is a scope for improvement in the system. The process in the system can be automated and the SMS service can also be implemented in the business process which would increase the efficiency of the organization to a great extent. The details of the analysis of the current system and description about the proposed system have been provided efficiently in this report. After the completion of this report, the reader would easily understand the importance of Information technology and automated systems in business.
9 MINDY HAIR SMS Bibliography Chappell, K.A., Walsh, C., Kenny, K., Wren, H., Schmoelz, A. and Stouraitis, E., 2017.Wise Humanising Creativity: Changing How We Create in a Virtual Learning Environment. Cai, Y., Chiew, R., Fan, L., Kwek, M.K. and Goei, S.L., 2017. The Virtual Pink Dolphins Project:AnInternationalEffortforChildrenwithASDinSpecialNeedsEducation.In Simulation and Serious Games for Education(pp. 1-11). Springer, Singapore. Dow, E.M., Fitzsimmons, T.D., LeFevre, F.R. and Yu, J., International Business Machines Corp, 2018.Steganographic message passing between a virtual machine and a hypervisor. U.S. Patent 9,898,322. Miller, C., 2017.Investigating Child Feeding In A Virtual Reality Buffet. Aslot,V.C.,Flores,A.andRogers,M.D.,InternationalBusinessMachinesCorp,2016. Refreshing memory topology in virtual machine operating systems. U.S. Patent 9,342,342. Mousseau, R., Herendeen, J., Spotswood, M., Akella, R.S., Codanda, C. and Jasnowski, M., Oracle International Corp, 2014.Operation control for deploying and managing software service in a virtual environment. U.S. Patent 8,627,328. Newhart, V.A., Warschauer, M. and Sender, L., 2016.Virtual inclusion via telepresence robots in the classroom: An exploratory case study.
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10 MINDY HAIR SMS Appendices DFD Components ER Diagram