MIS for Logistics and Supply Chain Management of Nike
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This article discusses the problems faced by Nike in their logistics and supply chain management and suggests solutions for better decision making and business performance. It also recommends technological solutions suitable for Nike.
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Running head: MIS FOR NIKE MIS for Logistics and Supply Chain Management of Nike Name of the Student Name of the University Author’s Note:
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1 MIS FOR NIKE Table of Contents 1. Problem Analysis...................................................................................................................2 2. Solution Development............................................................................................................4 References..................................................................................................................................7
2 MIS FOR NIKE 1. Problem Analysis Nike, being one of the popular American multinational corporation is engaged in designing, developing, manufacturing and marketing of footwear, accessories, services, apparel and equipment. The logistics and supply chain management of this organization is quite effective. Although, they are using upgraded technology in their business, recently they have been facing some of the most significant problems and issues in their information systems. Five distinctive business problems and previously existing information system problems in logistics and supply chain management are as follows: i)Issue with Inventory Tracking Software: The first and the foremost issue that Nike is facing in their business is the problem with inventory tracking software. They have started using a new inventory management software for tracking their most desired products (Laudon and Laudon 2016). This is required to maintain a steady balance between demand and supply of products. However, the software did not provide accurate results to them and they did not produce adequate of the products, which their consumers are willing to buy. It has created a major problem in their business and they have faced losses. ii)Issue with i2 Software: Nike faced an issue with their i2 software platform in supply chain management. Issues between the software suppliers and Nike were extremely vulnerable for their supply chain and logistics. i2 has developed the inventory of Nike and it was not proper. The supply chain management system led to excessive inventory as well as delays in orders, which caused with them huge shortfall of profit. Due to this type of delays in orders, Nike even lost few of their customers. iii)Lack of Strategic IT Planning: Another important issue in Nike is lack of strategic IT planning (Bajdor and Grabara 2014). This particular plan can enhance the productivity, business continuity, efficiency, communication capabilities and security and
3 MIS FOR NIKE thus due to the lack of such planning, the respective goals and objectives to achieve desired outcomes, Nike was unable to resolve the issues of strategic planning. iv)Integration Issues: The fourth distinct issue in Nike in their information systems is integration issue. Due to this issue, double entry of data is quite common and they also have to search multiple locations for information gathering. These integration issues caused them major losses in supply chain management and logistics as orders were delayed. v)Issue with Decision Making Systems: The top executives of Nike wanted their managers to properly understand the impact of decisions within the respective company (Li et al. 2014). However, the revenue growth and share prices were stalled and the senior managers felt that business decisions required on the basis of financial understanding. This occurred due to the inefficient functionalities of their existing decision making systems. The suggestions for enhancements or new systems for facilitating better decision making and business performance regarding logistics and supply chain management are as follows: i)SAP BusinessObjects: The first and the foremost recommendation for new system to facilitate better decision making as well as business performance for Nike is SAP BusinessObjects (Schwalbe 2015). This particular application helps in easier optimization of business performance by connecting businesses, information and people within business networks. ii)Riskturn: It is the solution for risk based cash flow forecasting and it could easily undertake decisions with better visibility and confidence. Since, Nike is facing issue due to ineffective decision making, it is highly recommended for them to use this software. iii)TIBCO Spotfire: TIBCO Spotfire is a data visualization and analytics software that is extremely helpful in effective uncovering of better decision making (Eason 2014). It is
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4 MIS FOR NIKE recommended for Nike for its new user interface, real time data streams and automated data flows. 2. Solution Development The major business functions of logistics and supply chain management in Nike include marketing and sales, production, accounting and finance and finally human resources. Five solutions for resolving five mentioned issues in Nike are as follows: i)NetSuite: NetSuite ERP runs every main key office operations as well as financial business processes on a single and unified platform on the cloud. Since, Nike was going through issues with inventory tracking software, they can use this particular software as it integrates data in one system for better management and could be deployed by cloud. ii)Logiwa WMS: Nike has faced major issue with their implementation of i2 software. They were unable to resolve supply chain management issue (Dutta, Geiger and Lanvin 2015). Logiwa WMS software is responsible for resolving these types of issues. Since, it is built on a .NET framework, it becomes easier to manage the warehouse issues and order fulfilment. The second issue of i2 software for Nike could have been resolved easily with the proper implementation of DSS as it helps to take decisions even with structured and unstructured data. iii)SAP BusinessObjects: It is a platform that is aimed at business users and it comprises of several reporting applications for allowing users to discover data and create reports regarding supply chain management and it helps in taking semi structured decision making (Holthouse 2013). Regarding the third issue of IT planning in SCM, SAP is considered as one of the most important platforms that helps to discover data regarding information technology management.
5 MIS FOR NIKE iv)Riskturn: It offers forecasting and budgeting features for integrating financial and time variables in cash flow planning and is helpful for structured decision making. Integration issues could be resolved with the proper implementation of Riskturn. v)TIBCO Spotfire: It is an analytics platform that helps in better decision related to logistics and automated data flows and is required for unstructured decision making. As this platform allows automated data flows of logistics, decision making issue could be easily resolved by this in Nike. The different types of project life cycle are predictive, iterative and agile. In the predictive life cycle, the project is split up into iterations or phases that could be sequential in manner. The result of this particular life cycle is the final product and better development is possible for this (Marchewka 2014). The second type of life cycle is iterative, which starts with a simplified deployment of a subset of software requirements and then enhances the evolving versions only when the entire system is being deployed. The final type is agile or adaptive, which ensures that every iteration would generate a deliverable or a set of deliverable. The different choices of solutions suitable for Nike are as follows: i)NetSuite. ii)Logiwa WMS. iii)SAP BusinessObjects. iv)Riskturn. v)TIBCO Spotfire. The recommended technological solution for Nike is Logiwa WMS. Since, Nike has faced major issues related to their implementation of i2 software in logistics and supply chain
6 MIS FOR NIKE management. Hence, they should implement Logiwa WMS software in their business. This solution will support disparate warehousing processes, there will be different product groups and the requirements of various sectors in a single platform will be fulfilled.
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7 MIS FOR NIKE References Bajdor, P. and Grabara, I., 2014. The Role of Information System Flows in Fulfilling Customers’ Individual Orders.Journal of Studies in Social Sciences,7(2). Dutta, S., Geiger, T. and Lanvin, B., 2015. The global information technology report 2015. InWorld Economic Forum(Vol. 1, No. 1, pp. P80-85). Eason, K.D., 2014.Information technology and organisational change. CRC Press. Holtshouse,D.K.,2013.Informationtechnologyforknowledgemanagement.Springer Science & Business Media. Laudon, K.C. and Laudon, J.P., 2016.Management information system. Pearson Education India. Li, J., Li, Q., Liu, C., Khan, S.U. and Ghani, N., 2014. Community-based collaborative informationsystemforemergencymanagement.Computers&operationsresearch,42, pp.116-124. Marchewka, J.T., 2014.Information technology project management. John Wiley & Sons. Schwalbe, K., 2015.Information technology project management. Cengage Learning.