MIS Homework: UPS, NFL, Globalization, Smart Products, and Ethics

This Management Information System (MIS) assignment delves into various aspects of how information systems are utilized in modern businesses. The assignment analyzes how UPS leverages information technology to achieve its strategic goals, examining the impact of its automated package tracking system and discussing the effects of globalization on business operations. It explores the types of systems used by the NFL and their impact on operations and decision-making. The assignment also examines the importance of collaboration, smart products, and their implications for business competition. Furthermore, it addresses ethical dilemmas arising from new technology trends, including issues related to embedded cyber connections in cars and the application of big data analytics. The solution provides detailed answers to each question, supported by the textbook "Management Information Systems: managing the digital firm" (Laudon & Laudon, 2020).

Running head: MANAGEMENT INFORMATION SYSTEM
MANAGEMENT INFORMATION SYSTEM
Name of the Student:
Name of the University:
Author’s Note:

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Chapter 1:-
Question 1:-
How does UPS use information systems technology to achieve its strategic goals of being more
efficient and customer-oriented?
Answer:-
UPS is the world's leading ground and air package-distribution business, founded in 1907
in a closet-sized basement office. IT system considerably helps this organization. This
organization is now griping its expertise period, which manages its overall distribution network
to cope with supply chain and logistics management for other businesses (Laudon & Laudon,
2020). With the help of the Information system, this organization also aided Candle Science,
which recognizes the ideal location for an innovative warehouse for its West Coast clients. It
formed a UPS Supply Chain Explanations division that delivers a comprehensive package of
standardized facilities to contributing businesses at a fraction of what it would charge to
construct their systems and infrastructure.
These facilities contain supply chain management and design, freight progressing,
customs brokerage, and mail services, multimodal transference, and monetary services, in
addition to logistics facilities (Laudon & Laudon, 2020). Information systems permit this
business to raise their income or reduce their budgets by delivering evidence that supports
managers make a better judgment.
Question 2:-
What would happen if the automated package tracking system was not available?

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Answer:-
If the organization's tracking systems were not accessible, they would not have the viable
benefit they have now (Laudon & Laudon, 2020). With other frontrunners in small parcel
distribution like DHL or FedEx, their actions would be missing in comparison. Loyal clients
would shift to something quicker, more active, and inexpensive. If this incident is occurring, then
the image of UPS would befall quickly.
Question 3:-
Discuss how globalization has "flattened" the world?
Answer:-
These Organizations are trying to develop more efficient and competitive by digitally
empowering their core corporate procedures and developing into digital businesses (Laudon &
Laudon, 2020). The Internet has inspired globalization by intensely decreasing the budgets of
manufacturing, purchasing, and marketing goods on an international scale. Modern information
system developments include developing mobile digital platforms like cloud computing and big
data. So it is proved that information systems are supporting the globalization which has
compressed the world.
Chapter 2:-
Question 1:-
Analyze how information systems are transforming business?
Answer:-

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Information technology very much depends on the organization. Industries are IT to
respond and sense to quickly varying customer requests, reduce records to the lowermost
possible levels, and realize higher levels of user productivity. This system may depend on the
ICT process, which can be arranged to increase business procedures and upgrade the
administration's value chain structures, which organizations operate to create, obtain and
distribute goods and facilities across the world.
These systems play a dynamic role within the current budget and enterprise background
characterized by tactical procurement, worldwide subcontracting, physically circulated
operational backgrounds, and widespread business agreements (Laudon & Laudon, 2020).
Business Supply chains have developed more fast-paced, with businesses of all proportions
liable on new inventory to decrease their overhead charges and get to market quicker.
Question 2:-
What types of systems do the NFL and its teams use?
Answer:-
The authority of the NFL is using some innovative technology that can be helpful for
their players and audiences. The NFL has been taking on-field player movement records by
knocking nickel-sized RFID tags under the player's shoulder pads to trace every player's move.
The sensor's information gather is used by NFL teams to expand their strategy and training, by
analysts on live game programmers, and by supporters joining games or using the NFL
application on the Xbox.
NFL authority is an estimate player's performance and to investigate strategies, like
whether it might be enhanced to press in advance or to strike in a specific fourth-down condition.

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For this reason, they are launching a NextGen feature, which can help to make a more profound
supporter experience that gets followers more involved in the sports events (Laudon & Laudon,
2020). In this modern time, the NFL authority is launching Zebra technology, which can also
regulate team formation and an individual player's performance. This technology also marks the
team's on-field performance.
Question 3:-
What is the role that these systems play in improving both operations and decision-making?
Answer:-
The new launching technical systems are very much helpful for business improvement
and decision making (Laudon & Laudon, 2020). This organization runs custom-created analytics
to carry conceptions of the data to every team inside 24 hours of the game, via a personalized
web portal. Every team of NFL may also recruit its data analyst to evaluate team performance.
The evidence is giving NFL teams, fans, trainers, and companies a more profound expression
into the game. The NFL authorities are also some modern techniques and launching some
applications which can evaluate players' on-field performance.
Chapter 3:-
Question 1:-
Explain the importance of collaboration and information sharing for businesses?
Answer:-
It is when a group of persons come together and donate their expertise for the advantage
of a distributed project, objective, or mission (Laudon & Laudon, 2020). Collaborating also

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creates workers more liable, which goes a great way in floating their inspiration levels, mainly
when teams work effectively.
Question 2:-
Explain what a "smart" product is and use an example?
Answer:-
Smart products are also discovering their technique into publics' homes. For example,
smart meter interconnects between business and residence over a protected wireless network.
This smart system also transmits and records every customer's energy regularly ingesting during
the day.
Question 3:-
How do smart products increase rivalry among firms?
Answer:-
The smart products are very much cost-effective, reliable, and made by modern
technology. Each customer wants this type of product (Laudon & Laudon, 2020). Smart products
are satisfying each customer. Customer satisfaction is a fundamental criterion for every business.
That is the reason each organization is launching a smarter product to satisfying its clients. In
this way, smart product increases rivalry among business organizations.
Chapter 4:-
Question 1:-
Describe how new technology trends may cause ethical dilemmas?
Answer:-

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Modern technology almost continually progresses human survives. However, sometimes
new technology practically has undesirable issues. Technology is observing as several ethical
guidelines for technology exploitation (Laudon & Laudon, 2020). Which are observing as an
adaptive characteristic of non-material culture. Developmental delay is seen as an ethical
concern because of disaster to improve broad social agreement on suitable applications of up-to-
date technology. Which may lead to failures in social harmony and the increase of social
struggle.
Question 2:-
Discuss at least one ethical, social, and political issue raised by embedded cyber connections in
cars?
Answer:-
Data recorder systems are available for the modern car. If the data recorder systems are
not up to the mark or manufacturing authority not delivering proper specification, then they are
suffering from ethical issues. This new car is collecting all instant evidence of passengers
(Laudon & Laudon, 2020). The information collected is created the most significant distress
about whether automakers and others are doing sufficient to defend people's confidentiality. It
comes under social issues as well as an ethical issue.
This modern technology is available by accessing the fingerprint. Nevertheless,
sometimes the passengers do not wish to put their fingertips, and they do not share any
confidential evidence with others. These issues are one type of political concern by embedded
cyber connections in vehicles.

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Question 3:-
Discuss how big data analytics are being applied to all of the data generated by motor vehicles?
Answer:-
Big data analytics are currently being executing to every information generated by motor
vehicles, particularly those with Internet networks (Laudon & Laudon, 2020). The organization
defined the profiting from using big data to display car performance and driver enactment and to
deliver drivers with supportive tools for driving securely and concerned for their cars. There are
some confidentiality securities for all the individual records collected from car driving.
Innovative privacy security laws and strategies need to be established to keep up with the
machinery for accumulating and investigating big data.

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References:-
Laudon, K., & Laudon, J. (2020). Management information systems: managing the digital firm
(Sixteenth edition). Pearson Education.