Approaches of Operations Management in Sainsbury

This presentation discusses the key approaches of operations management in Sainsbury, including lean management and total quality management. It also highlights the importance of operation management in achieving organizational goals and analyzes the factors in the business environment that affect Sainsbury's operations. Recommendations for improving operational efficiencies are provided as well.

MANAGEMENT
OPERATIONS

TABLE OF CONTENTS
 Introduction
 Main body
 Conclusion
 References

INTRODUCTION
 Operation Management is administration
business practices that make highest level of
an efficiency that is possible in the
organization. Also it concern through an
converting labor and materials into services
and goods that efficiently maximize profit of
company.
 This report will cover key approaches of an
operations management and essential value
of operation management to achieve
Businesses objective. Also reveals key
factors in the business environment which
affect operation management. In this regard
present report has been prepared.

COMPANY OVERVIEW
 Sainsbury's is the biggest
supermarket in UK and It was
founded in 1869. This enterprise
deal with the services such as
Hypermarket, supermarket,
convenience shop etc.
 Hence, the entity is engaged in
commodities as food, clothing,
stationary items etc. Therefore, the
competitors of Sainsbury's are
Tesco, Asda etc.
 It is retail chain that engage in
grocery services. The Sainsbury's
market share is 15.3%.

Key approaches of an operations
management in Sainsbury
 Operation management administrate an business practices that
create huge level of an efficiency to gain desired objectives.
 lean management
 It is approach that are used to manage in the organisation to
undertake continuous improvement. This has long way
approaches for an entity to systematically try to achieve small
changes that in process to increase the quality & efficiency.
 Role of leader & manager in this approach is to provide the
right guidance to their teams and thus encourage them for
continuous improvement.

Approaches of operations
management
 Hence, the lean manager of the company implement the plan in action and has to
mobilize an stakeholders that includes workforce of the several department, consumers
and suppliers.
 Manager improve the performance of the the employee providing training and
developing to the workforce and try to improve the performance of the company and.

Continue..
 Also, motivate the employees where the employees are demotivate, to build the
confident level of the employee so that they work with an efficiency towards the
achieve the goal of the organization.
 Therefore, leader direct the employees by showing the right path or guide the
employees towards the achievement of the organizational goal.
 Thus, leader is the responsible person who undertakes new strategies and techniques
that aids to bring effective performance in enterprise.

Total quality management
 To develop an quality of the product across the overall company that is an essential
function of an leadership and if the leader fail to recognize an opportunity it may result
in loss of an TQM that implement an responsibility of an other department that with an
less expertise in developing and training.
 Manager needs to build an group of an line manager that shows about an TQM that
support & communicate the value of the principle expected behavior in TQM that
based on an organization.
 Manager also making availability of time for an training & find the quality efforts for
the continuous improvement of an ideas. Hence it is the role od manager while
adoption of TQM.

Continued
 Total Quality Management(TQM)
 TQM is an systematic way of planning that
implementing for an constant improvement of the
organisational process. Thus, approaches of Total
Quality Management are mainly focuses on increasing
buyers expectation that identify the issues, raising
commitment & also try to promote an workers for
open decision making.
 Role of leader and manger in TQM is to facilitate the
creation of effective team and line managers to
communicate the vision of inculcating quality
improvement.

Importance of operation management to
achieve goal
 Operation management plays an vital role to run
business activities effectively.
 It undertakes the function as planning, staffing,
monitoring, organisation, controlling, motivating and
directing that are significant components to undertake
functions efficiently.
 This will help the Sainsbury to achieve their
organizational goals in the most imperative way by
managing their overall operations.

Continued
 Operation management helps firm to manage
the day to day activities without any
interruption. It helps to identify the needs and
wants of the customer which help the firm to
enhance in its productivity.
 Through its use, Sainsbury can improve their
supply and demand chain and hence provide
quality services to their customers.
 This can also help Sainsbury to control their
sales automation and develop the action plan
for effective selling.

Improvement of operational management efficiencies
 Total quality management
 As the TQM is highly concerned with improving
the quality of services in order to gain the full
satisfaction of customers and achieve the long
term goals, leaders and managers of Sainsbury
plays an essential role in reaching the desired
quality and level of service.
 The leaders as well as managers of Sainsbury can
improve the operational management efficiency by
providing a well structured training to thei8r tam
member regarding the use of TQM and how to
apply it effectively.

Continued
 Lean management
 The main emphasis of lean management is on
reducing the amount of waste and thus increasing the
quality of products and services. The leaders and
managers of Sainsbury plays a crucial role in seeking
perfection in every aspect of the organization.
 Leaders and the managers of Sainsbury can improve
the operational efficient by providing right
mentorship to their team members. In addition to
this, they can encourage their participation by
answering their questions and motivating them to
think out of the box.

Factors in business environment
 Political
In the month of June of year 2016, the votes of Britain
decided to leave EU because a prediction was made that
both economical and political issues were creating
uncertainty and upheaval in the UK economy.
 Economic factors
The British money jumped down very quickly to dollars for
31 years as it bought the economy at its lowest very fast.

Continued
 Social factors
 According to the forecast the shown by IGD the spending in
hypermarkets and super markets will be reduced from 73.7 bn
to 70.8bn. for the upcoming next 5 years. The culture and
values of the varied people for the variety of food can also
impact Sainsbury sales.
 Technological factor
Sainsbury has adopted technological factors like digital marketing
through which they provide online services like ordering food
online from the home and getting home delivery within a specific
period of time.

CONTINUE
 Environmental factor
 The company has taken the initiative of having doing zero food
wastage from their brand. Sainsbury has developed various CSR
campaigns for reducing emission of harmful gases from production of
various food products.
 Legal factors
 As the UK government has applied sugar tax, the sugar content will
be decreased by 20% and the local drinks produced by the super
market will go in loss. Besides this, the values of Sainsbury for
conducting business ethically and comply to food standards has
increased its goodwill in market.

Continued
 SWOT analysis
 Strength
Their strongest strength is online services provided by
the company. They earned a lot of profit by providing
online retail services.
 Weakness
Their major weakness is that the company has their
stores only in UK. Due to high inflation the company
has faced many problems regarding its sales.

CONTINUE
 Opportunity
 It was foretasted by the UK population that by the year 2050 the
company will focus on providing healthy food and will encourage
healthy eating for the population of their country.
 Threat
 Following the Brexit, the pound jumped down and lead to hike in the
prices. The discounts given by the company has effected very
negatively.

Analysis of the factors
 These various factors affects the business environment of
Sainsbury in a great way and eventually influences their
overall performance and business operations.
 The political factors like the different government policies,
taxation policies of UK
 The most important effect of Brexit ultimately increased
the level of taxes and resulted in high inflation rate within
UK due to which the sales of Sainsbury declined as the
consumer spending decreased.
 Talking of the economic conditions, the similar effect of
Brexit increased the exchange rate of the country along
with the inflation and raised the import prices of various
catalogs.

Continued
 The most important effect of Brexit
ultimately increased the level of taxes
and resulted in high inflation rate within
UK due to which the sales of Sainsbury
declined as the consumer spending
decreased.
 Talking of the economic conditions, the
similar effect of Brexit increased the
exchange rate of the country along with
the inflation and raised the import prices
of various catalogs.

CONCLUSION
 It has been summarized that there are various
approaches to operation management like TQM, Lean
management which helps the organization in increasing
their efficiencies and serve the customer better.
 To make this operation management effective, leaders
and managers plays a crucial role.
 On the one hand, managers plans the entire budget and
strategies for this management on the other hand
leaders with the help of top management provides right
guidance and training to the employees for effectively
implementing it.
 Besides this, there are various factors that projects an
immense effect on the business environment and
somehow influences their overall performance. These
include Political, legal, social and other factors. The
main strength of the company is that they provide
online services to the customers and weakness is that
its has its stores only in UK.

Recommendations
 Sainsbury should focus on investing more ion the technology
which will help them in increasing the effectiveness of their
system and processes.
 The leaders and managers of Sainsbury should focus on providing
well structured training to the personnel's who are involved in imp-
roving quality and reducing waste.
 The company should upgrade their technologies and processes like
supply chain in order to deliver high quality services to their
customers.
 In order to increase their operational efficiencies, Sainsbury should
emphasize on the opportunities available in the market along with
threats.

REFERENCES
 Heizer, J., Render, B. and Munson, C., 2017. Operations management. Pearson Education Limited.
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across companies. CRC Press.
 Akalin, G.I., Huang, Z. and Willems, J.R., 2016. Is Supply Chain Management Replacing Operations
Management in the Business Core Curriculum. Operations and Supply Chain Management: An International
Journal.9(2). pp.119-130.
 Ivanov, D., Tsipoulanidis, A. and Schönberger, J., 2017. Global supply chain and operations management. A
Decision-Oriented Introduction to the Creation of Value.
 Walker, H and et.al.,2015. Theoretical perspectives in operations management: an analysis of the
literature. International Journal of Operations & Production Management.35(8). pp.1182-1206.
 Matthias, O and et.al.,2017. Making sense of big data–can it transform operations management?. International
Journal of Operations & Production Management.37(1). pp.37-55.