1MOBILE COMMERCE Executive summary The M-Commerce is just more that the selling and buying of services and goods over the Internet that are performed with mobile phones. In the following analysis an evaluation is done on the role of mobile cloud computing related to the subject of M-Commerce. Apart from that, the current study demonstrates the limit of wireless-networking technology and advent of trends of mobility and portability of the devices. Al these happens as per the encouragement on business to look for different innovative processes for using pervasive kind of computing. Besides, in this investigation a realistic innovative solution for those choices are included.
2MOBILE COMMERCE Table of Contents Task 2:...................................................................................................................................................3 Things to be explored in Task 2:.......................................................................................................3 Background:.......................................................................................................................................3 Understanding role of mobile cloud computing related to M-Commerce:........................................3 Conclusion:........................................................................................................................................8 Task 4:.................................................................................................................................................10 Introduction:....................................................................................................................................10 Stage 1:............................................................................................................................................10 Stage 2:............................................................................................................................................10 Stage 3:............................................................................................................................................11 Figure 1: “Network Architecture for the present case of Big Bazaar’............................................12 Figure 2: “The screen prototype for the present scenario”..............................................................13 Stage 4:............................................................................................................................................13 Stage 5:............................................................................................................................................14 Conclusion:......................................................................................................................................15 References:..........................................................................................................................................16
3MOBILE COMMERCE
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4MOBILE COMMERCE Task 2: Things to be explored in Task 2: The following study demonstrates and analyzes the mobile cloud computing’s role under the area of M-Commerce. Moreover, the present discussion assesses the limit of technology of wireless-networking and rise in trends for portability and mobility of devices. These are in terms of encouragement on the business organizations for looking at various innovative methods to use pervasive type of computing. Apart from that, the study also investigates a realistic type of innovative solution for the choice. Background: The cloud computing has been turning to be mobile as the mobile systems attempts to access shared pool of various types of computing resources. These are delivered by cloud and it occurs on demand. Further, mobile applicationsare able to enrich the functionality through delegating complicated activities to clouds. This happens as the remote processing and the storage turns to be possible through including asynchronous behavior for communication. Understanding role of mobile cloud computing related to M-Commerce: The business has been proving to be more influential and powerful. This is through including the innovations of the Cloud Computing along with technologies of mobile computing in that. Apart from that, the cloud computing under M-Commerce is able to address different problems. Its 3-G mobile services delivers the efficiency for various issues that are mobile related. The development of e-commerce lies on the basis of cloud computing solving issues of scalability and delivers the on
5MOBILE COMMERCE demand services to consumers (Heinze and Matt 2018). Apart from that there are various tasks like recharging of mobile balances, ticket booking , shopping, billing, recruitment process, advertisement and data sharing could be performed simply through Mobile cloud computing. There are different algorithmsthatareintroducedtosomem-commerceundercloudarchitecturelikethe recommendationalgorithm.Besides,thesystemutilizesmathematicalanalysiscomingfrom previous transactional information. This is on the basis of customer mobile number that is been utilized as the doorway for transaction (Cui et al. 2020). Here, the mobile number of customers can be utilized for all type purchase. The key can be further made use for rating of user and also feedbacks can be taken on all the purchases and it can be utilized for rating of user and also feedback can be taken regarding the product coming from regular level intervals. Again, the mathematic assessment can performed on the server side for the product. This can be done through the recommendation algorithm and suitable suggestion is proposed. The enterprises must turn into much more cost effective as it is with the mobile cloud computing. Thus it have the mobile cloud computing permitting users for effectively use various resources and different type applications having the least amount of investment as present on hardware and software. This is decreases the various capital expenditures. The m-commerce that is cloud based has been enabling leaders of business to rise the latest opportunities despite any huge investments.Having lesser capitalexpendituresrequireto maintaintheapplicationsthat are concluded with the different operational expenditures. These are commonly payable as one go basis (Bang et al. 2017). Apart from that, the organizations are able to change their online business having risk of nominal investment. Moreover, the quick activity is helpful to enable them in restructuring of time for open market for services and products having scalability and flexibility at reasonable type investment. Further, the consumers possess access to much more amount of features of mobile phones. Mobile cloud computing can permit the customers in performing the transaction over the
6MOBILE COMMERCE Internet from any place having quick security and access at any time. Huge markets could be covered through business having mobile cloud usages. This happens as the enterprise includes the mobile cloud computing as that develops the reachability range. This is helpful for the smaller enterprise for huge enterprises on demand and at any place that has been capable to teach worldwide market having great quantity of clients having investment on lesser revenue (Atalar and Özcan 2017). Again it delivers the quick transaction because of latest 3G or 4G technologies. Apart from thatthedailyinnovationshasbeencomingupwithadvancesofnewfeatures.Underthe communication technology, because of 3g r 4g speed, this helps in quicker and ongoing transactions related to users. The social network of human beings has been playing remarkable duty for spreading data in the Cyber World. Thus the innovation has been changing lives to the extensive degree. It could still probably change that to emotional and other way. Because of the multiplication happening with innovation to the lives to wider degree one can spend lives with alternative manner contrasting to that of the previous ones (Aghili and Mala 2019). Apart from that innovation is able to link the exercises of daily life from the making of attempt for recreational exercises. At present people are engaged with making interactionwith various systems, machinesad gadgets. Moreover, the pervasive systems indicates to develop the environment of universal computing. Here, one can have invisible and unified access to the resources of computing that is provided to users. This has been aiming to make the lives to be modest with using interaction through human beings. Again, the pervasive computing can be considered as the latest level of computing technology available at every places where communications has been taking place. Apart from that, the pervasive computing depends on convergence of the advanced, wireless technologies, Internet and electronics (Hubert et al. 2016). Further, the idea of pervasive computing lies on the basis of the basic concept that with development of technology, the equipment of computing can develop smaller and is able to achieve
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7MOBILE COMMERCE more power. It can also permit the smaller systems to be invisibly and ubiquitously embedded under daily surroundings. This they can deliver the simple access to the environment of computing. These products are linked to Internet and information generated can be available easily. Here, range important technologies are advanced middleware, sensors or actuators, Internet, operating systems, mobile protocols and microprocessors utilized for supporting the technology to be active (Alam 2017). Regarding the perquisites of pervasive interaction, the interfaces of pervasive application has been versatile for the environment and acting as determined through that situation. They must adapt according to context and never require the explicit interaction coming from users. Besides, the main destination of pervasive computing has been to allow users in putting the focus on activities apart from the technology. Since, past few years, multiple applications are watched accumulating the context of users with sensors through reminding the ultimate aim to perform the suitable functions at suitable time (Barry and Jan 2018). Regarding the implicit human machine interaction, the conventional user interface has been function oriented. At this place, the user can perform whatever the users can perform through denoting activities first and the arguments afterward. For instance, as an instance of realistic solution of M-Commerce, IHCI under pervasive computing has been secret and has been verifiable apart from traditional interaction that are explicit in nature of the years for the users with system. Next, there are task orientedinteractions.Here, thepervasive systemsurrounding allowsusersto concentrate in task against to the technology (Cheong and Mohammed-Baksh 2019). Apart from that, the pervasive systems allows the interaction and assimilation between activities and influential data processing. Different pervasive system having great level of activity orientation and as a result most important aim. Besides, for multimodal of interaction the multimodal communication can furnish users having different modes of the interfaces with that system. Again, multimodal interfaces providesvariousdistincttoolsfor enteringand yieldingthe data.Further, humancomputer
8MOBILE COMMERCE interactions under the pervasive computing involves the versatile for situations and back for the multimodal interaction with users. It needs the tasks that are coordinated with ideal interaction model (Sahu 2020). For the human interaction patterns the design of human interaction under pervasive scenario that is multimodal level of interaction that reinforces the dependable interfaces, useful interfaces, suitable and ordered data and expressive interfaces. For the natural human computer interaction the collaboration of human computer comprises of the trend to move towards quick chances and advances towards on which the users are been found to be used to. This has been natural and anything that they require to understand. NHCI or Natural Human-Computer Interaction aims to analyze the latest intuitive system of computing emerging from human language and the behaviorstotechnologyapplications(AhmadandIbrahim2017).Besides,NHCIhasbeen supporting the interaction with the different type of computerized systems despite any necessity of external tools such as keyboards or mice. On the other hand, these has been concentrating on the computing systems that are simple to utilized and has been replaced though various speech identifications, gestures and the movement of body and context awareness. Having the innovative development the communication under pervasive computing is the expansion to be conducted with the natural type of interaction (Sun and Chi 2019). There are various kind of realistic examples to be considered for mobile commerce. Though m-commerce has been covering broad range of transactions and could be distinguished as the following three kinds. Firstly, there are the mobile shopping. Mainly same to e-commerce, and accessible through mobile system the mobile shopping at present is possible with the websites that are mobile optimized, dedicated type of app and platforms of social media. Next, there is the mobile banking. This never must distinct from online banking, thigh one might see few transactions kinds that are restricted o limited to mobile devices. Usually, the mobile banking includes dedicated applications with few banks starting experimenting with usage of messaging apps and the chatbots
9MOBILE COMMERCE (Shin et al. 2018). Regarding mobile payments. As the BigCommerce user and business owner, the exposure towards interest in mobile commerce can be mainly related to payments and shopping. Besides, the disadvantages are there for many formats to perform business. This must ever be seen as the notable hindrance. Usually there are benefits outnumbering the drawbacks and many processes are there for overcoming various pitfalls particularly as one know eat few of them has been. The common advantages of mobile commerce includes better experience for the customers. It is seen that e-commerce has made the shopping more convenient already (Kaya, Abakar and Abdullah 2017). Here, the consumers are provided access to broader product varieties, much more competitive level of pricing and all without ant step that is away from the systems. Having the mobile commerce, benefits are there and at present they never require the desktop machines. Here, as long as the mobile devices are present they are able to shop at any time they wish and at any places they has been. Further, the latest applications of mobile commerce develops customer experiences. Next, there is the augmented reality such as Sephora and Ikea among the popular retailers that use augmented realityapplicationsforcomplementingthebusinessof mobilecommerce.Further,thereare messenger apps and chatbots (Chao 2019). This helps the business to simply interact with customers that use services and apps that their customers like and use already. Again, there is the phenomenal level of growth efficiency. Besides, it is expected by the marketer that the worldwide financial sales can reach 4.058 trillion dollars till 2020. Thus they represents an overall sales of retails by 15% (Okonkwo, Taylor and Huisman 2019). Conclusion: It can be definitely concluded from the above study that future of mobile commerce is turning to be massive. Since, the number of individuals making use of mobile systems has been growing, thus the future of M-Commerce is also rising. The ownership of mobile phones are greater and never going to be decrease in near future. Apart from that, the mobile browsing has been turning
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10MOBILE COMMERCE to be popular than the form of desktop browsing. Besides, the sales of M-commerce is also developing. It is a known fact that more than one-third of every sales related to e-commerce happening with the smartphones. Moreover, the staggering of about 34% of transactions of e- commerce are performed through M-Commerce that could turn to be popular. Above all, M- Commerce is altering the way people make shopping. As one search for the reviews, comparison of prices and information about products, the mobile phones are affecting the habits of shopping profoundly.
11MOBILE COMMERCE Task 4: Introduction: It is seen that the tailor-made and custom applications are the most suitable to address and resolve huge array of issues. All industries are at present putting investment on the latest apps. This is to speed the things up and develop the morale, encourage engagements and reaching out to the customers. For instance, Big Bazaar present at Oman is considered to be leading hypermarket of the nation. Nonetheless, they are facing problems as they are long queue every time at counters. Here, the customers need to be waiting long for getting their chance. They have sorted to deliver mobile apps to customers with features for checking from their own. Furthermore, the application is intended to deliver numerous features to customers. In the following proposal, a suitable Mobile Commerce application for the aforementioned business scenario is demonstrated. Stage 1: Here, entire process is defined at various small stages supporting business functionality. Next, it develops the effective and combined functional system. As the shopping is completed, users are able to scan the QR codes to generate bill. Further, users can choose or reject items from the list. Then, users would pay through the banking information with the help of payment gateway. Next, the QR code could be scanned directly to pay directly and lastly, they get to seen various offers as the transaction continues. Stage 2: The present app must manage numerous users very fast as far as capacity is concerned with themassiveinformationgenerated.Next,service’sbandwidthmustbesupportingdifferent functionalities simultaneously. The cloud storage and application must have high level security
12MOBILE COMMERCE featureswith the helpof encryptionwiththe processof authentication.Next, the system’s performance must be great due to its real-time property. Besides, the computation process must be depending totally on the resource of the phone. Above all, computational activities must occur over the servers of the clouds. Stage 3: Here the screen prototype of created for the suite of sales order proposed. Further, a topological design is developed and that highlights the way wireless section must be integrated to the network’s wired backbone. The diagram illustrates the connectivity. Further the screen prototype highlights the UX/UI design and features of that applications. Besides, the sequences of various states for distinct tasks are also displayed.
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13MOBILE COMMERCE Figure 1: “Network Architecture for the present case of Big Bazaar’ (Source: Created by Author)
14MOBILE COMMERCE Figure 2: “The screen prototype for the present scenario” (Source: Created by Author) Stage 4: The NoQueue application having the functionalities has included the Ram resources, CPU resources, storages, Networks and cloud infrastructure. At the end of the user, any kind of systems with the web services are to be there. However, it must be reminded that the capabilities of commutation might be different for different models. However, one problem lying here is the ability
15MOBILE COMMERCE of mobile computation is not sufficient to process. Here, the sharing resources are helpful for configuring the system and develop the power of computation for the phone. Stage 5: There are many type of benefits present for M-Commerce for the business model of Big Bazaar. It is also known that for e-commerce, indicates purchasing and buying products over the Internet, seek data and make communication with the companies. Further, there are many benefits of M-Commerce model. It helps in time saving, make the usage easy, smarter deals for the customers, and cover prolonged distances, access anywhere and anytime. This M-commerce is highly helpful and is at every place. However, there can be issue with customer support for Big Bazaar. Here, the vendors might insist that to support and configure of custom problem and ways does vendor can control the support for the customers and whether the present customers are pleased with those vendors and what occurs as one uncover the bug present in product. It must also be reminded that effective support for the customers would be useful to eradicate the inevitable bumps present on road and the bad support for the customer can magnify them. Thirdly, there must be scalability. It must be determined whether the designed technology is efficient to control the content scope required and what must happen as one is wrong regarding scope and require to scale up notably. Here, it must also be determined whether the product is able control extra reviewers, authors, outputs, languages and contents and many more and whether expense of product rises. Further, there are operational risks involving risk coming from process issues and poor implementation like distribution, production and procurement. Further, there are market risks involving interest rate risk, commodity markets, and foreign exchanges like credit and liquidity risks. Next, there are legal problems coming from regulatory and legal regulations involving litigation and contract risks that are brought against the businesses. Lastly, there are risks related to external problems that involves the earthquakes, floods
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16MOBILE COMMERCE and storms. This can also involve civil unrest, labour strikes and different sabotages. There are different features of M-commerce for Big Bazaar. Conclusion: Big Bazaar must recognize that firstly there is the ubiquity to be considered. Here, the consumers are able to buy or avail services or products from any place that is independent of the present geographic location. Further, the customers are able to that should be respective of the sectors they are there or the organizations that can perform business. Regarding convenience there must be services such that GPRS providing that benefit and keeping in touch always and also connected. It is useful for the organizations to get well linked with customers. For personalization the service of m-commerce are also getting personalized. This can be utilized according to consumer requirements. Then, there are location based services like GPS permitting business to provide services and goods according to the location. There are services like GPS permitting the business for providing services and goes according to the location. Lastly, there are timely services where the consumers are connected directly and delivers the availability at real time for services. Then,there arethe transactions. Transactions having specific value and utility can be administered with any terminal equipment of the mobile over the network of mobile telecommunication and could be seen as the effective element of M-commerce. Next, there is the business ecosystem. Here, the mobile commerce is seen as the interactive ecology framework for the organizations and people on the basis of technological and social impacts.
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19MOBILE COMMERCE Okonkwo, C.W., Taylor, E. and Huisman, M., 2019. The adoption of m-commerce applications: rural dwellers’s perspectives. Sahu, R., 2020. M-Commerce: Future of E-Commerce.Our Heritage,68(9), pp.770-774. Sargolzaei, M. and Afsarmanesh, H., 2017, September. Service oriented collaborative network architecture. InWorking Conference on Virtual Enterprises(pp. 381-394). Springer, Cham. Shin, N., Kim, D., Park, S. and Oh, J., 2018. The moderation effects of mobile technology advancement and system barrier on m-commerce channel preference behavior.Information Systems and e-Business Management,16(1), pp.125-154. Sim, J.J., Chia, Z.Y., Chin, Y.L., Lee, M.Q., Chiam, V.T.S., Wong, K.L., Choong, C.K., Loh, S.H. and Yeap, K.H., 2018, November. Trust in Vendor and Perceived Effectiveness of E- Commerce Institutional Mechanisms in M-Commerce Adoption: A Revised UTAUT Model. In2018 8th IEEE International Conference on Control System, Computing and Engineering (ICCSCE)(pp. 10-15). IEEE. Sun, J. and Chi, T., 2019. Investigating the adoption of apparel m-commerce in the US market. International Journal of Clothing Science and Technology. Thongpapanl, N., Ashraf, A.R., Lapa, L. and Venkatesh, V., 2018. Differential effects of customers’ regulatory fit on trust, perceived value, and m-commerce use among developing and developed countries.Journal of International Marketing,26(3), pp.22-44. Whittle, R. and Myrick, C.B., 2016.Enterprise business architecture: The formal link between strategy and results. CRC Press.
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