Mobile Devices in Governance Assignment

Added on - 15 Mar 2020

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Working with Mobile Devices in GovernanceName of Student-DEVINA HARIDASName of college-EIT
1MOBILE DEVICES IN GOVERNANCETable of Contents1.Introduction................................................................................................................22.Literature Review......................................................................................................32.1) E-governance and M-governance................................................................................32.2) Tools.............................................................................................................................32.3) Government perception...............................................................................................52.4) Citizens perception......................................................................................................62.5) Security.........................................................................................................................72.6) Impact of cloud on M-Governance..............................................................................92.6) Key findings/future references...................................................................................103.Conclusion...............................................................................................................114.References................................................................................................................13
2MOBILE DEVICES IN GOVERNANCE1.IntroductionNowadays each and everyone own at least one cell phone or can be more. In fact, mostrecent figure reveals that two-thirds of the population owns a mobile phone. It can be eitherfeature phones (screen is limited to text and very low-end graphics) or smartphone (like smallcomputers). However, the market trend is more towards the smartphone. In addition to that, themarket for smartphones is dynamic compared with featured phones. For instance, half of theworld's populations are the users of smartphones (Fernando, Loke & Rahayu, 2013). Cloudcomputing has a very significant influence on mobile technology as it makes these devices morepowerful and cheaper. With cloud computing, the users can access the applications and serviceslocated remotely. Recent market trend unveils that apple iPhone, Google android phones areshowing trajectory upward.The country’s productivity can be improved by effective governance. EffectiveGovernance also increases its competitiveness. In a country like India, service of goodgovernance is quite a challenging task (Sundar & Garg, 2005). The basic services that areprovided by the government services via mobile phones help the government to deliver publicservices. The cell phones are coupled with innovative potential in applications of mobile thathave reached to its height. These help the mobile governance as a cornerstone in differentschemes of state government.Increasing the wireless penetration and services of better awareness helps in increasingthe upgrade of mobile governance services in the future. The government focuses on theimprovement of mobile governance (Jo et al., 2015). The services that the mobile government
3MOBILE DEVICES IN GOVERNANCEprovides are providing information that are basic which includes alerts of natural disaster topolling via mobile phones.Key words:Mobile technology, cloud computing, mobile governance2.Literature Review2.1) E-governance and M-governanceE-Governance: The application of ICT (Information and Communication Technology) isthe E-Governancewhich includes delivering services of government, communicationtransactions, information exchange services that are held between G2C (Government toCustomer) and G2B (Government to Business) and also different system of sand stoneintegration. There are four basic models that are available- government to employees,government to government, government to customers and government to business.M-Governance:(Mohamad, Building, & Ismail, 2010)M-Governance is meant to provideaccess to those who are unable to access (means those prefer mobile phone or living in remoteareas) the services offered by the government through the internet. By owning one cell phoneand having access to one mobile network, then they can use the public services at anyplace atany time. M-governance is an innovative technology that brings government services to citizensby reducing the gap arising between them.2.2) LIMITATIONS OF M-GOVERNANCE(Mohamad et al., 2010)explained about the limitations of m-governance. They are
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