Mobile Ecommerce Innovation: Management Impact and Future Developments
VerifiedAdded on 2023/06/04
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AI Summary
This presentation provides an overview of mobile e-commerce as a growing innovation, highlighting its increasing adoption by organizations. It details the subtypes of innovation, noting the shift in consumer behavior towards online shopping and technological advancements. Key milestones, such as mobile reviews, smartphone usage, and augmented reality, are discussed, emphasizing their positive impacts on mobile commerce activities. The presentation further examines the impact of mobile commerce on management approaches, particularly in retail companies like Coles and Tesco, which have expanded their reach and attracted diverse customers. Future developments, including online customer feedback forums, augmented reality, and online comparative analysis of products, are proposed. The presentation concludes that mobile commerce has significantly transformed the organizational approach to marketing products and services.
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