Ethical Issues Faced by Amazon: Tax Avoidance and Unhealthy Working Conditions
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This assignment discusses the ethical issues faced by Amazon, including tax avoidance and unhealthy working conditions. It explores the impact of these issues on the brand image, sales, and profitability of the company. Recommendations are provided to address these issues and prioritize business ethics.
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Academic and Professional Skills 1
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EXECUTIVE SUMMARY Business ethics is the study of how business should perform in the face of ethical predicaments and divisive conditions. It is a broad areas as there are several kind of topics that within its umbrella. It can be values, customs, beliefs, principles and guidelines of operating and conducting a business in a particular business sector. This assignment is based on ethical issues that are based by Amazon in its business regarding tax avoidance, unhealthy and unfair working conditions. Cause of these complexities, the brand image, marketing position, sales, productivity and profitability of firm affect in unfavourable manner. 3
Contents EXECUTIVE SUMMARY.............................................................................................................3 INTRODUCTION...........................................................................................................................4 MAIN BODY..................................................................................................................................5 CONCLUSION................................................................................................................................7 RECOMMONDATIONS................................................................................................................8 REFERENCES................................................................................................................................8 4
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INTRODUCTION Business ethics refers to the examination of effective business policies and activities towardspotentiallydivisivesubjectsconsideringcorporategovernance,insidertrading, corruption, discrimination, corporate social accountability and fiduciary accountabilities. The law often guides business ethics, but at other times business ethics offer a basic guideline that business can select to follow to earn public approval(Heustis and et. al., 2019). Business ethics assure that a certain basic level of trust exists among target audiences and several forms market contributors with businesses. Business ethics goes away from just a moral code of right and wrong, it tries to settle what organisations must of lawfully versus managing a rivalry benefit over other businesses. Business ethics is beneficial in organisation as with the help of it, employees make effective determinations in less time. It increases productivity and overall workers morale and when manpower accomplishes work in a form that is supported on honesty and integrity, the entire firm advantageous. This written report is based on Amazon which is the world’s biggest retail sector company and operates its business globally. The success of the business is contaminated by the reputation of CEO of Amazon Jeff Bezos. The business activities of person have been making enemies of the nations in which the firm runs cause of tax avoidance and manpower due to treating poorly and until currently paying below the living wage. The respective establishment is one of many large organisations who practice tax avoidance in nations where they exist. Tax avoidance is not illegal but several include it to be unethical. Other complexity of serious concern is the dangerous working situation of Amazon warehouse employees regarding heath issues and injuries. For this, within the three year period there were 118 ambulance call outs whereas Tesco also has its warehouse nearby it and within the same time duration there were 8 call outs (Beagon, 2018). The main of the report is implement business ethics and law so that organisation operates effective by offering good working condition to employees. 5
MAIN BODY Business ethics indicates to the system of moral principles and regulations of the conduct applied to business. It refers to those practices that are used and implement in the business for the effective, ethical and legal operations of enterprise. In Amazon, there are several issues like tax avoidance and unhealthy working conditions etc. faced by the firm due to lack of business ethics. By following and implementing effective business laws and ethical considerations, the venture can operate its business in better form and offering healthy and fair workplace to manpower. In Amazon, the CEO of the company has spent half of his life inventing and revolutionising e-commerce. In 2018, the respective venture faced several issues that affect the business of the firm and influence its image(Keevy, 2020). Tax avoidance is one of the main issues which is faced by the firm in term of making profit maximisation. Taxes are crucial and when the ultra wealthy are not paying them, they are even more essential. In US Amazon also hardly pays any federal income tax both through neglecting booking any profits for years, instead investing everythingbackintothebusinessandthroughaggressivetaxplanning.Thesekindsof complexities will affect the business of organisation in term of depriving the enterprise from government benefits and paying the charges for this unethical activity. This negatively affects the brand image and reducing sales as well as affecting economic condition of establishment. Bezos is a good business leader and operate the business of respective firm in effective manner so the person should also consider ethics as major priority of enterprise in term of performing its business activities and operations in crucial manner. It will also assist in reducing conflict and also assist in offering or providing governmental support. Among public allegation that have been levelled against CEO are those that the individual has skirted sales taxes while concurrently gathering billions in findings from the US Post office and there are not off the mark. For effective brand image and long term business sustainability, the person should take decision and frame ethical policies in term of paying tax. This venture operate its business globally so Bezos think about ethics of firm and prioritise them so the organisation can operate in successful manner by having large customer base, loyal employees and customers(Wozniak, 2019). BY making focus on business policies, the CEO can make development and progress in the business of Amazon. Along with this, the company face another issue of unethical and unfair working condition. Due to this complexity the employees of respective venture influence unfavourably. Despite 6
being a large retail company with a CEO who is literally the richest man in the world, in the US Amazon also ranks greatly on the list of employers with large number of warehouse employees joined in SNAP. The workers are suffering with the issues of dangerous working situations, health and injuries problems, low wages, more working hours and unreasonable delivery target etc. The respective enterprise has not policy and plan on living wage and devises no mention of wages being enough to cover employees’ basic needs and requirements in their provider code. In 2018, when the respective firm announced that it would finally be increasing wages for warehouse employees, there are still several problems for those who take these obs. Numerous reports can be identified that manpower pressed to accomplish high targets, subjected to severe breaks and a frightening working atmospheres, determined automatically and worried that not meeting targets will outcome in instantly losing their employments(Beagon, Niall and Ní Fhloinn, 2019). Individual talk about peeing on bottles out of fear of being regimented or terminated for wasting time going to the toilet, to the point where workers purposely determine not to drink water so they do not have to pee during working. This kind of unhealthy working situation affect employees unfavourably in term of illness, health issues and may more. The employees of respective company are in favour of making and framing effective laws and polices for employees regarding working hours, wages, health and safety and good or effective working condition. If the management of respective venture priorities ethical considerations in business then employees can make their better execution in term of performing business activities and operations. In term of employees’ treatment, the enterprise should consider employment law, equality, law health and safety law in term of offering a healthy workplace where manpower can use their all efforts and effectiveness so that they can make their appropriate contribution in growth and development of business. Due to these kinds of issues and ethical complexities, politicians like Jeremy Corbyn and Donald Trump also viewed that the company has come under attack for tax avoidance form both sides of the political spectrum with criticism. If the management of respective venture will not consider business ethics then it will negatively affect the establishment operations in local and global business environment. The venture will pay fine or penalty for these kinds of activities and actions. Along with this, the CEO takes decision regarding that rules and policies which prioritise business ethics and offering a good workplace to manpower so that they will not face any kind of issues in warehouse during product packaging and delivering of them(Tan and 7
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Laswad, 2018). They should offer safe and healthy workplaces follow diversity ad inclusion, offer equal opportunity, freely chosen employment and employee communication. This will help in offering a good marketing position and improving brand image of enterprise in business environment. There are number of aspects and components play an important part in making a business profitable,consideringexpertadministrationgroups,dedicatedandproductivemanpower, consistent target audiences need and a careful watch over the bottom line. Along with this, these well known business activities, enterprises that implement an administration philosophy that relies heavily on business ethics are proven to be more successful than those that run in an unethical form. Amazon has wide range of consumer and a strong customer base. The target audiences think that business ethics should be main priority of business and enterprise as if the firm operate its business in ethical and regulative form then the productivity of the firm will improve(Smith and et. al., 2019). The employee will make their effective involvement in producing products and services as per consumers needs. If the establishment will not offer good wages and safety and security, healthy workplace then working and productivity of manpower will influence in unfavourable manner and the organisation will not be able to satisfy consumer’s needs. It will create unfavourable impact over sales, customer base, profit, productivity as well economic condition of company. If the enterprise will not consider business ethics the business performance will also influence in negative manner. These all points are making focus on the adoptability and acceptance of business ethics in Amazon in term of effective business position, growth, sustainability and survival etc. CONCLUSION This has been summarised from the above defined data that business ethics refers to those laws and regulations that are followed and adopted by a business enterprise for the effective running and business operations of company. Because by following or implementing appropriate policies, it can operate in better manner. It is crucial for healthy working environment, development in business, retaining employees and motivating them so that they can execute their assigned work in better form and make improvement in business operations and sustainability. Business ethics help in defining the right and wrong in business operations and gaining competitive benefits. 8
RECOMMONDATIONS As per motioned content, it can be acknowledged that there are several kinds of complexities related to business and working conditions are faced by Amazon. The company face problem of tax avoidance, unethical working circumstance, unfair and unhealthy workplace, and wages related issues etc. These types of complexities affect the business of business respective enterpriseinunfavourablemannerinformofemployees’turnover,reducingsalesand profitability. In context of it, there are some recommendations and suggestions that can help in overcoming these issues. The description of them as under: To deal with tax avoidance issues, the management of organisation should provide clear information of rules of tax evasion to all staff. Along with the firm also plan an effective tax planning structure and encourages manpower to report any suspicion of tax evasion or other fiscal issues. By following effective components of employment law like equality act, health & safety act, wage act, discrimination act and many more to create a healthy and friendly working environment to employees. Flexible working option is also an effective option that can be provided to manpower as it helps in encouraging workforce and they execute their task per them. It will also assist in improving productivity of enterprise. By offering medical facilities to workers like life, health and disability insurance, medical check-ups, sick leaves and many more will help in retaining employees and make their effective contribution in growth and success of business venture. 9
REFERENCES Books & Journals Heustis, R.J. and et. al., 2019. Embedding academic and professional skills training with experimental-design chalk talks.Nature Biotechnology,37(12), pp.1523-1527. Beagon, U., 2018. The Academic Perspective: A Study of Academic Conceptions of the Importance of Professional Skills in Engineering Programmes in Ireland. Keevy, M., 2020. Core subjects in accounting academic programmes: Development of pervasive skills.South African Journal of Accounting Research, pp.1-21. Wozniak, S., 2019. ENGLISH FOR ACADEMIC PURPOSES AND THE ENHANCEMENT OFFRENCHTRAINEECONTENTTEACHERS’PROFESSIONALSKILLS.Journalof Teaching English for Specific and Academic Purposes, pp.341-352. Beagon, Ú., Niall, D. and Ní Fhloinn, E., 2019. Problem-based learning: student perceptions of itsvalueindevelopingprofessionalskillsforengineeringpractice.EuropeanJournalof Engineering Education,44(6), pp.850-865. Tan, L.M. and Laswad, F., 2018. Professional skills required of accountants: what do job advertisements tell us?.Accounting Education,27(4), pp.403-432. 10
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Smith, K. and et. al., 2019. The relationship of academic indicators and professional disposition toteachingskills:Asecondarydataanalysis.AdministrativeIssuesJournal:Connecting Education, Practice, and Research,8(2), pp.106-118. El Tantawi, M., Sadaf, S. and AlHumaid, J., 2018. Using gamification to develop academic writing skills in dental undergraduate students.European Journal of Dental Education,22(1), pp.15-22. Aslam,M.,2018.Currenttrendsandissuesaffectingacademiclibrariesandleadership skills.Library Management. Sarapaivanich, N. and et. al., 2019. Factors Affecting the Need to have Accounting Technical Competence, Professional Skills and Professional Values, Ethics, and Attitudes–The Case of Thailand.AJBA,12(1), pp.71-96. Online Amazon.comInc.2020.[Online].AvailableThrough: <https://www.ethicalconsumer.org/company-profile/amazoncom-inc>. 11