MT140 - Modes of Communication Assignment

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Modes of Communication
Jamie Hernandez
Purdue University Global
MT140 Introduction to Management
Professor Jessica Hoover
8/30/2022

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Scenario Mode Choice Justification for Choice
Your company is
going through a
reorganization,
and you have been
tasked with
reducing your
team by three
members.
 Face-to-face The best way to let employees go is a
private face-to-face conversation
between yourself and the individual.
Privacy is of the utmost importance when
terminating an employee. This allows
the employee to maintain their dignity
while in this situation. It also allows
managers the opportunity to explain in
depth the answers to any questions that
the employee may have.
You have a last-
minute change to
a meeting agenda
and need to let
meeting attendees
know about it
quickly.
 Text Message
 Instant Message
(Company IM)
 Memo
 PA
Announcement
Depending upon the amount of time
available to report a last-minute change
to staff, there are several different types
of communication that can be used. A
text message, instant message, PA
announcement, and a memo are the best
options. A text message is a good option,
but it is only effective if everyone sees
the message in time. A PA announcement
is effective if your place of business is
equipped with a PA system. This ensures
that all parties on the premises hear the
update on the schedule change. A memo
can be effective if there is plenty of time

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to ensure that all parties have access to
their email and ample time to have read
the memo before the meeting. An IM is
effective again if there is ample time to
ensure that everyone has had access to
their instant messaging. All of these
forms of communication are fast ways to
get a message to all parties that need to
know. These forms of communication
though are not and should not be used
for the transmission of sensitive data.
Your company is
running a special
limited-time
promotional offer
for customers.
 Social Media
Post
 Emails
A post on social media is the most
efficient way to reach several customers
very quickly. Facebook, Instagram,
TikTok, and several other sources allow
for easy use to communicate with a large
number of people (Bateman, Snell, &
Konopaske 2018). This method also
allows for sharing information about your
company or upcoming events with users
that are not familiar with who you are or
what services you offer. If you have an
established customer base with record of
their emails, you can send out
notifications or promotions to those