BA30592E - Recording Business Transactions Assignment 2022

Module Study Guide
Academic Year 2021–2022
BA30592E - Recording Business Transactions
Level: 3
Credits: 20
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Copyright © 2021 University of West London
Permission granted to reproduce solely for the purpose of teaching and learning at the University
of West London and its approved academic partners.
You are provided with study materials for your personal use only. You must not share these with
others or upload them to websites. Any student who is found to have shared materials, particularly
for personal gain, will be subject to disciplinary action if appropriate.

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Table of contents
Key team contact details ................................................................................................................. 4
1 Module overview 5
Introduction ......................................................................................................................... 5
Module summary content and aims ..................................................................................... 5
Learning outcomes to be assessed ..................................................................................... 6
Indicative Contact Hours ..................................................................................................... 6
Placement/Apprenticeship ................................................................................................... 7
2 Assessment and feedback 8
Summative assessment grid ............................................................................................... 8
Assessment brief including criteria mapped to learning outcomes ....................................... 8
2.2.1 Details for assessment 1: Assignment ........................................................................... 9
2.2.2 Details for assessment 2: Assignment ......................................................................... 13
2.2.3 Details for assessment 2: Assignment ......................................................................... 13
Learning materials ............................................................................................................. 17
Essential Reading .........................................................................................................................
18
3 Things you need to know 19
Engagement ...................................................................................................................... 19
Need help, just ask ............................................................................................................ 19
Getting support for your studies ........................................................................................ 20
Student support ................................................................................................................. 20
Module evaluation – have your say! .................................................................................. 20

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Key team contact details
team contact details
Module Leader Daniel Elijah Joseph
Email [e-mail]
Phone [phone]
Location UKCBC Liverpool street Campus
Academic Support Manager Sobhi D’ Cruz
Email [e-mail]
Phone [phone]
Location UKCBC Liverpool street Campus
Subject Librarian Lucy
Email [e-mail]
Phone [phone]
Location UKCBC
Director QAED & In charge
for UWL partnership
provision
Naga Sai Dinavahi
Email [e-mail]
Phone [phone]
Location UKCBC
The Course Leader overseeing this module is Mariet Geldenhuys, and can be contacted at
[e-mail]

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1 Module overview
1.1. Introduction
Welcome! This module has been designed for students on the foundation year of the Accounting
degree and the Business degrees. While the subject content is generally oriented towards
accounting and finance, the module is relevant to both accounting and non-accounting majors. It
is designed to give an overview of the accounting and finance process within the general business
context. In this module you will learn about how to keep efficient records of business transactions
and how to transform this basic data into proper financial statements. You will also learn something
about how to analyse this data. As your tutor, I take great pleasure in welcoming you on board.
Module summary content and aims
The following is a guide to the content that you will be learning in this module:
• Overview of accounting information
• The Accounting equation
• Profit & Loss Account
• Balance Sheet
• Legal structure and its effect on business accounts
• Annual Reports of companies
• Double entry book keeping
• The cash book
• Credit transactions
• Adjustments to financial statements
• Financial ratios
This module aims to:
a) Provide you with the basic skills required to keep records of business transactions using
appropriate accounting methods.
b) Provide you with fundamental knowledge of financial statements.
c) Enable and encourage you to apply the principles of accounting in practice.
Expectations
Specific expectations students can have of tutors:
• Constructive formative feedback on both assignments draft per assessment during week 6
for the assessment 1 and week 16 for the assessment 2.
• Lecture slides made available on Blackboard 3 days prior to lecture.
• Seminar activities made available on Blackboard 3 days prior to the first seminar group
session in a week
• Assessment marks and summative feedback given within 3 working weeks from the
assessment submission deadline

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Specific expectations tutors will have of students:
• Attend all classes and arrive at classes punctually
• Read case studies provided prior to seminars and prepare answers to questions as per
instructions given
• Behave professionally in classes and not to cause any disruption that might affect other
students’ learning.
• Actively participate and engage in class activities
• Inform tutor via email when not able to attend any classes
• Communicate with tutors in a professional manner
• Attempt all assessments by the submission deadline unless there is extenuating
circumstances (in which case please contact your Course Leader for extension request or
mitigation claim)
Learning outcomes to be assessed
To successfully complete this module you (the student) should have demonstrated the following
learning outcomes:
LO1. Knowledge and understanding of double entry bookkeeping
LO2. Knowledge and understanding of books of prime entry
LO3. Knowledge and understanding of the accounting equation and financial statements
LO4. Demonstrate ability to record and summarise accounting information
LO5. Demonstrate ability to maintain accurate books of accounts for a business
LO6. Demonstrate ability to make business decisions using financial information
Indicative Contact Hours
Teaching Contact Hours 42 hours
Independent Study Hours 158 hours
Total Learning Hours 200 hours

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Assessment and feedback
Summative Assessment Grid
Type of
Assessment
Word Count
or
equivalent
Threshold
(if Professional
Body-PSRB
applies)
Weighting Pass
Mark
Indicative
Submission
week
Method of
Submission
& Date of
Feedback
(refer to BB)
Portfolio
(1)
1500 N/A 40% 40% Week 7,
Specific date
and time will
be confirmed
after getting
confirmed
timetable
As per UWL
guideline
Portfolio
(2)
1500 N/A 60% 40% Week 14,
Specific date
and time will
be confirmed
after getting
confirmed
timetable
As per UWL
guideline
If your course is accredited by a Professional Statutory Regulatory Body (PSRB), the
module requirements will specify the elements of assessment that must be passed and may
override the University regulations. Please speak to your Course Leader for further advice.

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Assessment
(Insert below type
of assessment as
per the table
above)
Teaching Weeks in
which Assessment
Support Takes
Place (enter each
week no. in a new
row)
Outline of Type
and Form of
Assessment
Support to be
Provided
Student
Preparation
Required Prior to
or After the
Support Session
How will the
Support
Session to be
Delivered
Portfolio (1) 1 to 7 Face to face
session/online
Students need to
read the learning
materials and do
the Mock
portfolio before
they attend the
sessions
Seminars
Portfolio (2) 7 to 14 Face to face
session/online
Students need to
read the learning
materials and do
the Mock
portfolio before
they attend the
sessions
Seminars
Assessment brief including criteria mapped to learning
outcomes
The module is assessed through:
1. A coursework (40% weighting) half way through the semester (The assignment brief will
be available in Blackboard under assessment tab as well as on Ulearn)
2. The final coursework (60% weighting) at the end of the semester. (The assignment brief
will be available in Blackboard under assessment tab after week 8 as well as on
Ulearn).
For guidance on online submission of assignments, including how to submit and how to
access online feedback, please refer to the UWL Blackboard student-help pages at:
http://www.uwl.ac.uk/blackboardhelp

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2.2.1 Details for assessment 1: Assignment
Learning outcomes:
Assessment 1: Written assignment
Assignment
Learning outcomes tested: 1 - 3
Assessment 1:
Part A.
(1) David Green is going to set up a sole trader business as Decorator. He knows that he would be
personally responsible for his business’s debts. He also would have some accounting
responsibilities; however, he does not know about steps for starting a business. As your area of
studying is related to the Business, he wants you to consult him in this matter.
Required: Provide steps for starting a new business as Decorator (Maximum of 500 words).
(2) Accounting involves recording, analysing and summarising the transactions of an entity to provide
information for decision making.
Required: Consider a large company listed on the London stock exchange and identify who are the
decision makers referred to in the above definition (Maximum of 300 words).
Part B.
(1) F Polk, after being in Bakery business for some years without keeping proper records, now decides
to keep a double entry set of books. On 1 September 2021 he establishes that his assets and
liabilities are as follows: Assets: Van £5,700, Fixtures £2,800, Stock £5,200, Debtors – P Mullen
£105, M Abel £311, Bank £1060, Cash £85. Liabilities: Creditors – Syme Ltd £229, A Hill £80.
He is not sure about Journal entries for the following transactions in September 2021 as follows:
Sep 1: A debt of £105 owing from P Mullen was written off as a bad debt
Sep 5: Office Fixtures originally bought by credit for £150 was returned to the supplier Syme Ltd., as
it was unsuitable. Full allowance will be given for this.
Sep 10: The business is owed £311 by M. Abel. He is declared bankrupt and we only received
£180 cash in full settlement of the debt.

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Sep 18: Bought a Machinery from Brown Ltd. to use in the company. The total purchasing value of
the machine is £1,800. The owner paid £100 cash, £500 by issuing a cheque and rest of
the purchasing value would remain as credit.
Sep 26 The owner paid half of the machinery debt to Brown Ltd. by issuing a cheque.
Sep 28: The owner paid £130 an insurance bill via cheque thinking that it was in respect of the
business. We now discover that £70 of the amount paid was in fact insurance of our private
house.
Required:
You are required to show the Journal entries (only) (with narrative) necessary to record the items
which occur in Sep 2021.
(2) On 1 August 2021, the owners of the ABC Enterprise, Maurice & brothers, decided that they will
boldly go and keep their records on a double entry system. Their assets and liabilities at that date
were. Their assets and liabilities at that date were: office fixtures £1200, a van £32,000 and £36,800
in the bank account. They have no liabilities at the 1st of August 2021
Their transactions during August 2021 were as follows:
2021
August
2 Maurice & brothers received a loan of £12,400 from Santander Bank and they deposited in
their bank account.
3 The amount of £2800 was transferred from bank Account to Cash in hand account.
4 Bought a second-hand Van paying by cheque £6,200
5 Bought office fixtures £3400 from Sharp Office Ltd. They paid £1000 by issuing a cheque
and rest of the fixtures value would remain as credit.
8 Bought a new van on credit from Toyota Co. £8,700
15 Bought office fixtures paying by cash £110
19 Paid Toyota Co. a cheque for whole amount of debt
25 Paid £430 of the cash in hand into the bank account
28 Bought new office fixtures paying via bank account £750
Required:
a. Record the transactions in the general ledger (T Accounts) of Maurice & brothers (12
marks)
b. Balance up the accounts and extract a Trial Balance as at 31 August 2021. (13
marks)

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Part C
An extracted trial balance for sole trader B Moore. as at 30 September 2021 is as follows:
B Moore DR CR
Trial Balance as at30 September 2021
£ £
Cash at bank 45,000
Cash in hand 6,800
Accounts receivable (Debtors) 8,000
Accounts payable (Creditors) 14,500
Inventory (Stock): 30 September 2020 18,000
Car 25,000
Drawings 7,500
Fixtures and Fittings 18,500
Sales 95,000
Purchases 110,000
Return inwards (Sales Returns) 3,500
Carriage inwards 890
Returns outwards (Purchase Returns) 720
Carriage outwards 500
Motor expenses 1,400
Rent 7,000
Telephone charges 830
Wages and salaries 14,000
Insurance 1030
Office expenses 800
Sundry expenses 250
Capital 158,780
269,000 269,000
Inventory as at 30 September 2021 as £13,000.

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Required
a. Prepare an Income Statement for B Moore for the year ending 30th
September 2021
b. The following table shows the profit/loss for B Moore profitable since
year 2013.
Year 2013 2014 2015 2016 2017 2018 2019 2020
Profit/Loss 55800 77,100 85,500 98,400 87,600 97,200 112,400 (65,400)
Due to the coronavirus pandemic, comparing the above years Income Statements, explain whether
you predict increase/decrease on the loss/profit of the year 2022. (Maximum of 200 words).
2.2.2 Details for assessment 2: Assignment
The final coursework (60% weighting) at the end of the semester. (The assignment brief will be
available in Blackboard under assessment tab after week 9.
Learning outcomes:
Assessment 1: Written assignment
Assignment
Learning outcomes tested: 1 - 6
Part A
Anne York is a sole trader who started the business of buying and selling furniture in Brighton on the
1st of October 2021.
She is going to prepare accounts to 31st of September 2021. She contributed to the business with
£10,000 in the Bank, £4,800 cash, 45,000 flat and 12,000 Car. The transactions during the month are
as follows:
2/10 Purchased furniture £5400 for sale on credit from Home Ltd
4/10 She bought a computer for £800 and a printer £200 from a local shop in London and paid by
cheque.
5/10 Sold goods for £ 2800 and received the money via Bank account
12/10 Paid in Cash £110 for repairing printer
18/10 Part of furniture returned to Home Ltd £250

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21/10 The owner received rent £800 for flat and deposited it to the bank account
23/10 Sold goods to Rayan £2100; from this amount £1800 cash received immediately and the rest
remains on credit.
23/10 Sold goods of £700 to David and received cash
24/10 Bought a new Laptop for business use by issuing a cheque £1700
26/10 Paid the month’s wages to the part-time shopkeeper by cheque £820
30/10 The owner rented an office place in a Business Park near the London on 1st October and paid
rent by cheque £850
31/10 The owner has also paid £ 1200 from the business bank account to book a hotel and flight in
Scotland for her holiday.
31/10 £150 Cash received from Rayan.
Required:
a) Write double entry record the transactions in T-accounts
b) Balance the accounts and bring down an opening balance
c) Extract a Trial balance as at 31st October 2021
d) Prepare an Income Statement for the period ended 31st October 2021 13 marks
The closing inventory is £ 320
e) Prepare a Statement of Financial Position as at 31st October 2020
f) Write a brief letter to Linda explaining what drawings are concerning small business and
answering her query concerning her holiday.
PART B
a) According to the information available in Income and Financial position statements in Part A, calculate
the following ratios for Anne’s business for October 2021
Competitors Average
Net profit
margin
Gross
profit
margin
Current
ratio
Acid test
ratio
Accounts receivable
collection period
Accounts
payable
payment
period
Year 2019 0.32 0.55 2.7 1.34 16 Days 27 Days
Year 2020 0.28 0.56 2.6 1.32 28 Days 12Days

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Year 2021 0.02 0.08 2.8 1.38 26 Days 17 Days
b. Assuming Anne’s competitor’s ratio averages are as stated above for month October of years 2019,
2020 and 2021: Analyse her performance with reference to the ratios of October 2021 calculated in
comparison to those of her competitor. Also, briefly explain the impact of Covid -19 outbreak on the
average ratios (Maximum of 500 words).
For guidance on online submission of assignments, including how to submit and how to access online
feedback, please refer to the UWL Blackboard student-help pages at: uwl.ac.uk/blackboardhelp
Marking grid:
100-80% 79-70% 69-60% 59-50% 49-40% 39-30% 29-0%
The work
produced is
exceptional
in
most/all
aspects,
substantially
exceeding
expectations
for this level.
The work
produced is
of
excellent
quality,
exceeding
expectations
for this level
in many
aspects.
The work
produced
meets
all of the
intended
learning
outcomes
and exceeds
the threshold
expectations
for this level
in several of
them
The work
produced
meets
all of the
intended
learning
outcomes
and
exceeds the
threshold
expectations
for this level
in some of
them.
The work
produced
meets
all of the
intended
learning
outcomes at,
but rarely
exceeding
the threshold
expectations
for this level.
The work
produced fails
to meet all of
the intended
learning
outcomes and
is marginally
inadequate
for this
level.a
The work
produced
fails to
meet all of
the
intended
learning
outcomes
and is
inadequate
for this
level.
Knowled ge
and Understa
nding
Exceptional
breadth
and depth for
work at this
level;
Explores and
evaluates
information/id
eas from a
wide range of
sources (may
include
primary
sources);
Excellent
understanding
of
concepts/theori
es (some of
them abstract)
and/or current
practice, and
several of their
applications
and
implications.
Accurate and
coherent in
breadth, with
depth in many
areas;
Explores and
deploys
information
from a wide
range of mostly
secondary
sources ;
Thorough
understanding
of concepts
and theories
(some of them
abstract)
and/or current
practice, and
some of their
implications
and
applications.
Accurate in
breadth, with
depth in
several areas;
Locates and
organises a
wide range of
information/evi
dence;
Clear
understanding
of concepts
and theories
(some of them
abstract) and/or
practice and
some of their
implications
and
applications.
Accurate,
with depth
in some
aspects;
Locates and
organises a
satisfactory
range of
information/evi
dence, some of
it beyond the
given/familiar;
Satisfactory
understanding
of the relevant
concepts,
theories and/or
practice;
Shows some
ability to deal
with unfamiliar
and abstract
ideas.
Largely accurate
across most
areas, with
limited depth;
Locates and
organises an
acceptable range
of
information/eviden
c e mostly from
given/familiar
secondary
sources;
Adequate
understanding of
the main
concepts, theories
and/or practice;
Engagement with
abstract/unfamiliar
ideas or
implications and
applications is
slight.
Inaccuracies
/omission s
in some
areas, depth
limited;
Range of
information
limited to the
familiar/give
n with some
errors in
organisation;
Occasional
errors in
understandi
ng of main
concepts,
theories
and/or
practice;
Struggles to
engage with
unfamiliar/ab
stract
Substantial
inaccuracies/o
missions/irrelev
ancies;
Range of
information
inadequate and
disorganised;
Substantial
errors in
understanding
of concepts,
theories and/or
practice, or
none;
Fails to engage
with/address
unfamiliar/abstr
act ideas and
complexities.

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ideas and
complexities
.
Cognitive
Skills
Selects and
applies
appropriate
methods to
address/solv
e complex
and often
unfamiliar
and
unpredictable
problems;
Exceptional
judgement in
selection,
analysis and
evaluation of
information
and
application of
learning to
different
contexts;
Excellent
investigative
skills
generate
wellfounded
and
evidenced
conclusions/p
ractica l
solutions.
Applies
appropriate
methods to
address/solve
complex
issues/problem
s, some
unfamiliar/unpr
edi ctable;
Exercises
judgement in
selection,
analysis and
evaluation of
information and
application of
learning to a
different
context;
Thorough
investigation
generates
wellfounded
conclusions/pra
cti cal solutions.
Uses appropriate
given methods to
address complex
issues/problems,
some
unfamiliar/unpredi
ct able;
Exercises
judgement in
selection and
analysis of
information, with
some evaluation,
and application of
learning in a
different context;
nvestigation
generates
wellfounded
conclusions/practi
ca l solutions.
Uses given
methods to
analyse
issues/problems,
some
unfamiliar/unpred
i catable and
complex;
Satisfactory
selection and
analysis of
information, with
little evaluation;
Applies some
aspect of learning
in a different
context;
Analysis using
given methods is
adequate;
Limited ability to
apply learning to
complex,
unfamiliar or
unpredictable
contexts/issues;
aendency to
description and
reliance on
familiar/given
material or
approaches.
Superficial
analysis;
Some failure
to apply
learning to
complex,
unfamiliar or
unpredictable
issues/contex
ts;
Overly
descriptive
and reliant on
familiar/given
material or
approaches.
Analysis absent
or with
significant
errors/omission
s
Fails to apply
learning;
Descriptive and
heavily reliant
on very
restricted range
of given/familiar
material and
approaches,
poorly
understood.
Practical Competence Competence in Competently Competently
uses all of the
required
specialised
practical,
technical,
creative,
scholarly or
workrelated
skills, with more
developed
capability in at
least one area.
Use of all the Use of some
of the
required
specialised
practical,
technical,
creative,
scholarly or
work‐related
skills is
marginally
inadequate.
Inadequate use
and in all the all the required uses all the required many/all of the
Professio required specialised required specialised required
nal Skills specialised practical, specialised practical, specialised
practical, technical, practical, technical, practical,
technical, creative, technical, creative, technical,
creative, scholarly or creative, scholarly or creative,
scholarly or workrelated scholarly or work‐related scholarly or
work‐related skills, exceeds work‐related skills is work‐related
skills expectations skills, with adequate. skills.
exceeds for this level in indications of
expectations some aspects. more developed
for this level. ability in some
areas.

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Transferr
able and Key
Skills
Excellent
presentation
and
organisation
of work and
lucid
communicati
on in all
contexts;
Exemplary
referencing/ci
tation;
Work
demonstrates
independenc
e and
initiative
beyond level
expectations,
setting
objectives
and taking
responsibility
for outcomes;
Evidences
developed
teamworking
and
indications of
leadership
ability;
Critical
reflection/self
evaluation
exceptional
for this level.
Excellent
presentation
and
organisation of
work and lucid
communication
in most
contexts;
Extensive,
accurate
referencing/cita
tio n;
Work
demonstrates
independence
and some
initiative in
setting
objectives and
taking
responsibility
for outcomes;
Evidences
developed
teamworking
skills;
Reflection and
self‐evaluation
often critical
and insightful.
Presentation and
organisation of
work appropriate
to context and
purpose,
communication
clear;
Referencing
consistent and
accurate;
Work
demonstrates
independence in
setting some
objectives
beyond those
given and taking
responsibility for
outcomes;
Evidences a
high level of
teamworking
skills;
Reflection
generates a
number of critical
insights.
Satisfactory
organisation and
presentation of
work,
communications
mostly
appropriate to the
context/purpose;
Referencing
mostly
consistent/accura
t
e;
Work
demonstrates
satisfactory
independence in
addressing
objectives and
taking
responsibility for
outcomes;
Evidences
satisfactory
teamworking
skills;
Satisfactory
reflection with
some insights.
Organisation
and presentation
of work and
communications
adequate in
most contexts,
with some
mistakes/irreleva
nci es;
Some errors in
referencing;
Work
demonstrates
adequate
independence in
addressing given
objectives and
taking some
responsibility for
outcomes;
Tendency to rely
on
support/direction
from others;
Limited
teamworking
skills;
Limited reflection
with few insights.
Elements of
disorganisatio
n/ poor
presentation/
poor or
inappropriate
communicatio
n or
expression;
Errors/omissi
ons in
referencing,
or none;
Work
demonstrates
insufficient
independenc
e in
attempting to
address
given
objectives
and taking
responsibility
for
outcomes;
Relies on
support/direct
ion from
others;
Underdevelo
ped
teamworking
skills;
Minimal
reflection
lacks insight.
Work is
disorganised,
poorly
presented with
poor/inappropri
ate
communication
and
expression;
Substantial
errors in
referencing, or
none;
Work fails to
address
objectives and
take
responsibility
for outcomes;
Fails to engage
in/ shows
deficiencies in
team‐working;
Reflection
inadequate/abs
ent with no
insight.
Learning materials
The reading list for this module is available on Blackboard in the module area and online by
searching uwl.rl.talis.com. This shows real-time availability of books in the library and provides
direct links to online resources, recommended by your lecturer.
Remember to log into Blackboard and Ulearn daily to receive all the latest news and support
available at your module sites!
Subject guides (subject-guides-libguides) are also available to help you find relevant information for
assignments, with contact details of the Academic Support Librarian for your School.
You are reminded that the University applies penalties to students who commit an academic
offence, in which case the Academic Offences Regulations will be used to deal with any
cases of academic misconduct including examination offences, plagiarism, use of ghost
writing services and other means of cheating to obtain an advantage.
Essential Reading
There are several book-keeping / accounting textbooks that capture the learning requirements of
this module however; the following text may be worthwhile having.

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Frank Wood AND Sheila Robinson: Book-keeping and accounts (eighth edition), Pearson, ISBN
9780273773061
Dyson, J R. Accounting for Non-Accounting Students, 8th edition, Prentice Hall. ISBN ISBN13:
9780273722977 ISBN10: 0273722972
3 Things you need to know
Engagement
Teaching at UWL/UKCBC during the academic year 2021-22 will be conducted using Ulearn and
may involve a range of on site and online teaching and learning activities. Whether you are engaging
with teaching and learning activities on site or online, we expect the same level of commitment and
engagement from you. If you are unable to attend scheduled on site or online activities or complete
activities in the time frames set out, you should let your tutors know. You should aim to stick to
assessment deadlines; if you are concerned that you will not be able to complete your assessments
on time, you should talk to your tutors. Your engagement, whether online or on site, will be tracked
and if we see that you are not engaging, we will get in contact with you. However, we encourage you
to let us know if you are having problems so we can work with you to find solutions and get you back
on track as soon as possible. Give yourself the best possible chance to succeed by engaging with
the full range of learning and teaching activities available to you.
All students should refer to the Attendance and Engagement Monitoring Policy particularly if your
course is accredited by a professional body, or if you are an International student on a Tier-4 visa, or
a student on an Apprenticeship course which have additional requirements.
Need help, just ask
The University recognises that there are times when you may encounter difficulties during your
course of study and provisions are made to help you. If you think you will be unable to meet deadlines
please talk to us, whether it’s your course/module leader, personal tutor or any member of staff, so
they can get you the support you need to succeed. You can extend your deadline if you have a good
reason why you are not able to submit a piece of coursework on time, apply online for an extension
before your deadline.
Please remember late submission without extension or mitigation may result in penalties depending
on how late it is, see University Academic Regulations.
You are expected to behave in line with UWL/UKCBC expectations, irrespective of whether your
interactions with staff and other students are in person or online. As you will be engaging with others
online and with a range of online materials, it is important to consider how to stay safe online and
ensure your communications are secure and appropriate.
If you have an issue about the module, you should speak to your Module Leader or Course Leader
informally in the first instance. Your Course Representative can also raise your concerns at Course
Committees, which take place each semester. If you are unable to resolve it informally, you should
refer to the Complaints Procedure which is outlined in the student handbook and consult the
Students’ Union about it. The University aims to ensure that issues are resolved informally as quickly
as possible to have minimum impact on your studies.

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Getting support for your studies
Throughout your course of study, you will have access to a wide variety of sources of support
depending on your individual circumstances and needs. Your first point of call for getting general
academic support is your Personal Tutor. As well as approaching your Module Leader with any
questions specifically related to your module and your Course Leader with questions on your
Course, do contact your Personal Tutor or Apprenticeship Support Link Tutor for academic advice in
relation to your studies and your academic development.
Apart from the University-wide support framework, which encompasses the Module Leaders, Course
Leader, the Subject Librarian, and your Course Administrator, you will also have at your disposal the
SPS Team. The SPS offers One-to-One Academic Support opportunities helping you to develop
skills relevant to your degree. Academic Skills Workshops throughout the year include the following:
• Essay Planning and Writing
• Critical Thinking
• Reflective Writing
• Group Work and Presentation Skills.
3.4. Module evaluation – have your say!
Towards the end of the module you will be invited to provide some anonymous feedback to the
Module Leader through an online survey. This is your opportunity to give some direct feedback
about the module through a series of questions and free text. Your constructive feedback will help
the Module Leader and teaching team to understand the module experience from your perspective
and helps inform the development of the module. At the end of the survey period, a response to the
survey will be available so that you can see exactly how your voice has been heard.