Monitor and Manage Performance

RUNNING HEAD: Monitor and Manage Performance
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Monitor and Manage Performance
(Student’s details)

Monitor and Manage Performance 2
Executive Summary
The following report is a performance report which described about how to analyze performance
reports against planned business objectives by testing and refining of the performance
measurement system. The main objectives of creating this report are:
 Refine the key parameters of business
 Describe the process of evaluate performance measurement system
 Reasons of system and product failures
 Evaluate the financial and non-financial performance

Monitor and Manage Performance 3
Contents
Introduction.................................................................................................................... 4
Key performance objectives of new restaurant......................................................................4
Performance measurement system........................................................................................ 4
Self-evaluation method................................................................................................... 5
360 degree performance evaluation.................................................................................... 5
Scale of Performance..................................................................................................... 5
Checklist method of evaluation......................................................................................... 5
Review of basic incidents................................................................................................ 6
Monitor the Performance................................................................................................... 6
Refinement of key parameters.......................................................................................... 6
Measurement of performance........................................................................................... 6
Key aspects of performance measurement system.....................................................................7
System Failures............................................................................................................ 7
Product failures............................................................................................................ 7
Measure the method or process......................................................................................... 8
Analyze the opportunities............................................................................................... 8
Control the process....................................................................................................... 8
Process mapping........................................................................................................... 8
Conclusion..................................................................................................................... 9
References................................................................................................................... 10