Monitor Staff Performance Assessment for SITXHRM006

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Unit: SITXHRM006 Monitor Staff Performance
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Course Code SIT60316 Course Name Advanced Diploma of Hospitality
Management
Unit Code SITXHRM006 Unit Name Monitor staff performance
Due Date ________________ Assessment Name Short Answer Questions
Project
Practical Observation
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_____________________________
Student Phone ________________ Student Email
_____________________________
Student Declaration
I declare that this assessment is my own work and where my work is supported by documents
from my workplace placement/employer permission has been granted.
Note: This assessment will not be accepted unless all sections have been completed and the front cover
has been signed and dated.
Filling out this coversheet as part of an electronic submission and approving the above information will
operate in the same way as physically signing this cover sheet.
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Note for Assessors: Filling out the above Office Use Only section as part of an electronic submission will
operate in the same way as physically signing this cover sheet. If not physically signed, Assessor must
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Course Code and Name: SIT60316 Advanced Diploma of Hospitality Management
Unit Code: SITXHRM006
Unit Title: Monitor staff performance
Assessment 1
Your task: Answer the following questions. Each question must be completed.
Question 1: How does a well-defined job description help the business?
Job description which are well-defined positively impact the organizational
effectiveness that ensure jobs are aligned to carry out organization's mission and
objectives while aligning workloads into appropriate manner. It is an essential tool
in terms of recruitment process which ensures about selecting an appropriate
employee for the job. In this way, job description help the business.
Question 2: When applying targets they should follow the SMART principle.
What does SMART stand for?
SMART basically stands for specific, measurable, achievable, relevant and time
bound.
Question 3: List 10 criteria which are often used in performance appraisals
in the TH&E industry that can help you monitor the ongoing
performance of staff.
1. Assessment Centre Method
2. Behaviorally Anchored Rating Scale
3. Critical Incident Technique
4. Essay evaluation
5. Human asset accounting method
6. Management by objective
7. Paired comparison method
8. Rating Scale
9. Trait focused appraisals
10. 360 degree feedback