Motivational Factors in Hilton Hotel : Case Study
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Added on 2020-01-15
Motivational Factors in Hilton Hotel : Case Study
Added on 2020-01-15
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Table of ContentsTitle ............................................................................................................................................3Aims and objectives ..................................................................................................................3Abstract ......................................................................................................................................3Rationale of the study .................................................................................................................3Introduction ................................................................................................................................4Gantt chart ..................................................................................................................................4Literature review ........................................................................................................................5Methods ......................................................................................................................................8Result ........................................................................................................................................10Discussion ................................................................................................................................10REFERENCES .............................................................................................................................11
Title This proposal is based on the topic of “Analysing the impact of non financialmotivational factors on the job satisfaction of employees: a case study on hotel Hilton”. Aims and objectives The main aim of present study is to analyse the impact of non financial motivationalfactors on the job satisfaction of employees: a case study on hotel Hilton.Here, on the basis of given aim following objectives are framed:To identify different non financial motivational factors used within hospitality industry. To evaluate relationship between non financial motivational factors and employee's jobsatisfaction. To recommend the ways to enhance satisfaction level of hotel Hilton employees. Abstract The main question which is associated with present study is that “What is the impact ofnon financial motivational factors on the job satisfaction of hotel Hilton employees?. With anaim to conduct the respective study, sample of 50 Marriott hotel employees will be collected byusing random sampling method. In addition to this, the study will use both secondary andprimary means to collect the data for the study. Rationale of the study It is very essential for the firm that it should make measure for maintaining satisfactionlevel of its buyers. This is because, if it is not done then it will become very difficult for theenterprise with regard to carry out best services from the employees. This is due to the fact thathigh quality services will be given by workers if they feel highly satisfied and motivated fromthe task which is allotted to them (Toode, Routasalo and Suominen, 2011). In this context, it has been seen that there are many hospitality firms which has beengoing through with the problem of decline in satisfaction level of workers. Herein, it is examinedthat corporations are facing this issue because it is becoming very ineffective for them withregard to assess the suitable mean with the help of which it can maintain satisfaction level of itsemployees. Furthermore, there are many enterprises which are using non financial motivationalfactors with an aim to maintain satisfaction level of buyers. Thus, due to vast scope of respectivetopic, scholar has taken given topic into consideration. Furthermore, the given topic has its
significance for number of people. Here, the researcher who is conducting its study on respectivetopic can use it as a base and can perform its study in an effectual manner (Park and Rainey,2012). Furthermore, the given study has its usefulness for other company which also want toexamine the effect of non-financial motivational factors on satisfaction level of employees. Introduction The main problem which is associated with respective study is to assess that whether nonfinancial means of motivation causes effect on satisfaction level of hotel Hilton workers or not.This is a problem because of the availability of two motivational means such as financial andnon-financial. Hence, it is very important for the manager that it should make use of suitablemean with an aim to maintain satisfaction level of its buyers. This study will help in resolvingthe given issue of manager by examining the importance of non-financial means of motivation. Besides this, according to the view point of Pinder (2014) non financial mean is the typeof compensation which does not involve cash. Hence, herein employees of firm are motivated bymaking use of different non financial motivational reward. In this regard, it has been examinedthat the given means will have effect on satisfaction level of buyers. This is because, it has beenidentified that there are many employees which feel highly motived or satisfied when they getrecognition of the work which is being performed by it. Therefore, the given thing will motivatethem with respect to give their best services to the firm and thus due to it positive benefit will beincurred by enterprise in the form of increased profits and sales (Mone and London, 2014). For the current proposal, hotel Hilton is taken into consideration. This is because,manager of hotel Hilton is being going through with the issue of low level of satisfaction amongits workers. This issue is causing direct effect on the profit of enterprise. Furthermore, high levelof work stress and lack of recognition from the side of manager leading to the given issue. Thus,by conducting research upon this firm researcher can examine the need and importance ofdifferent non financial motivational factors (Work Stress and Well-being in the Hotel Industry,2016). Besides this, hotel Hilton is the famous hospitality firm which has spread its web in manycountries. In addition to this, the company has also built its successful brand image in market. Gantt chart It is the time plan which will help in accomplishing all the sections of study within givenspecified time limit. The month will begin in 23rd May 2016. Hence, the whole study will becompleted in 16 months that is 23rd August 2017. It is attached in below:
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