Managing People in Tesco - Report
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Added on 2020-01-21
Managing People in Tesco - Report
Added on 2020-01-21
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Managing People inOrganisation
Table of ContentsINTRODUCTION...........................................................................................................................3BACKGROUND OF TESCO..........................................................................................................3MOTIVATION THEORIES............................................................................................................4Maslow- Hierarchy of Needs..................................................................................................4Herzberg- Two Factor Theory................................................................................................5Adams- Equity Theory...........................................................................................................6LEADERSHIP STYLES.................................................................................................................7Strategic leadership style .......................................................................................................9Cross cultural leadership style ..............................................................................................9EFFECTIVE TEAMWORK..........................................................................................................10FINDINGS AND RECOMMENDATION....................................................................................16REFERENCES..............................................................................................................................17
INTRODUCTIONTo manage people and staff properly in an organisation is very essential so as to properlymanage the activities that is being carried out in a company (Baines and et.al., 2013). This reportis based on the topic of managing people in an organisation and it is based on the case study ofTesco. They are the multinational grocery and merchandise retailer. The main aim of the reportis to develop the skills and knowledge that are needed to manage people successfully in anorganisation. Various motivation theories that are practised in Tesco will be analysed so as tolearn that how these theories help in managing the people in an organisation. Its advantages anddisadvantages will help in effective implementation of the theories. There are also differentmanagerial and leadership style that exist in the mentioned company which helps in developinggood leadership styles, which is required by company for the administration and management ofpeople (Basu, 2014).BACKGROUND OF TESCOJack Cohen who is a market stallholder and sell groceries in London, alone started aTesco in 1919. He merged with T.E. Stockwell from whom tea has been purchased by him to sellit on stall. The first store of the Tesco was opened in 1929. From that time, Tesco has expandeditself in the world. Currently it has 2200 stores which includes the hypermarkets and TescoExpress outlets which are there to meet the needs of various customers around the world. Tescoalso offers the alternative services and goods to its customers which includes banking services,insurance and online shopping. Its net profit is around £3.4 billion which has made it the largestretailer in British and has the leading retail outlets on three continents. It has the worldwideworkforce of 468,000 employees (Botha, Bussin and De Swardt, 2011)For the support in the growth of Tesco, it needs such staff which is flexible, motivated,well trained and who will be able to identify needs of the customers. MOTIVATION THEORIESMotivation relates to motivating the employees by giving them incentives such asrewards and praises.Maslow- Hierarchy of NeedsThe Maslow need hierarchy theory was given by Abraham Maslow and he said that humanbeings are motivated in Tesco on the basis of five needs that are essential for the human beings.
He made a pyramid in which he defined the five basic needs that are needed and are called'hierarchy of needs'.Maslow Pyramid of hierarchy of needsThe Basic or the Physiological needs of Tesco includes the place of the work for theemployees, the pay scale of the employees and the facilities that are essential for theemployees such as lockers for the personal belongings of the employees.The security/safety Needs of Tesco includes the formal contract of the employment of theemployees and the security of the pension and the sickness scheme for the employees(Basu, 2014)The social needs of Tesco includes the promotion of the various group and team workingat various levels. The wheel that is designed for the company access on the individual andthe group works and it also ensures that the members of the store staff works andcoordinate in a team. The Self Esteem needs of Tesco emphasis on the concept of self respect for others andthemselves in the organisation. The appraisal of the employees and the 360 degreefeedback for the employees them to know that how much an individual had devotedtowards the work (Bush and Middlewood, 2013.)The Self actualization Needs of Tesco offers the plans for the personal development ofthe employees in the organisation. The recognition of the talents and the skill of theemployees, the plans for the career development of the employees. Advantages and Disadvantages of Maslow TheoryAdvantagesThe theory can easily be applied in the organisation.
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