Experienced family support worker with strong counseling and evaluation skills. Passionate about social work and dedicated to providing effective service delivery. Contact us for compassionate support.
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Name Family support worker Part-time A passionate strong believer of social work and compassionate skilled social worker, developingcounseling skills, treatment plans andevaluation alsohavingexcellent active listening and high empathy skills. Aspiring to develop skill-set and work for society while doing a job. Contact Information: Work Experience Family support worker Part time1 September 2019 - present Children’s Cottage society/ Brenda’s House Receives and admit clients as per the designated intake processes Maintainsaneffectivecommunicationtoolwhilekeepingrecordsofclient activities Provideseffectiveservicedeliveryfromdocumenting info/observations/impressions that might impact a client’s case plan. Supports a harm reduction model within the community. Communicates efficiently and effectively with clients with active listening and problem-solving skills Recommend proper community resources for addressing client requirements. Monitorsclientactivitiesandhenceoffereffectiveinterventionduringcrisis situations, goal planning, and referrals. Works cooperatively as well as effectively with clients, rest staff, and volunteers. Family support worker/ Intake/ case management (Practicum Student) Children’s cottage society/ Brenda’s HouseJune 2018 – August 2018 Actively acquired and hence successfully practiced intake screening Diligently worked with different family support workers as well as learned goal planning, intake of new clients and their case notes Coordinated and assisted to great case managers, supervisor and case manager while visiting clients. Dutifully followed the home bridge staff and hence worked on HMIS Career and Employment servicesMay 2009- June 2013 National Rural Support Programme NGO (Non-Government Organization), Kotli Azad Kashmir, Pakistan Activelymanagedruralcommunitymeetingsandhenceidentifiedtheir requirements Provided community people credit for starting a business at the micro level Identified the families who are having children out of school for mobilizing and motivating them to actively take part within children and family education
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Coordinatedwithengineeringunitsinordertomobilizeandfacilitateat community level whenever needed Efficiently facilitated society women for enhancing their skills Always submitted reports to the supervisor within the deadlines Administrative AssistantAugust 2008 – Mar 2009 University of Jammu & Kashmir, Kotli, Pakistan Managed payable and receivable accounts for business faculties. Appropriately restocked inventory at the office and also managed office supply orders while keeping supplies full. EfficientlypracticeddataentryintoMicrosoftExcelspreadsheetsfornew students’ enrollment. Worked with electronic and online documents for managing student records. Continuously performed clerical work; faxing, filing, data entry, and photocopies. Social WorkerFeb 2006 – May 2008 Naveed welfare foundation Kotli Azad Kashmir, Pakistan •Skilfully organized resources for training women in order to improve their skill-set •Actively indulged into organizational planning for future requirements Volunteer History Administration/ Coach Skill Development and SupportFeb 2018 – June 2018 Brenda Stafford Society Calgary, AB, (Prevention from domestic violence) Assisted women with skills development programs Provided emotional support to the many survivors in the society Interacted straight with victims for providing necessary services to them Responsibly executed data entry and handled crises line calls for directing them to the relevant departments Administration WorkSept 2016 – Nov 2016 CUPS (Calgary Urban Project Society), Calgary, AB Carefully answered customers’ queries as well as provided assistance as per the particular needs Responded as well as directed phone calls to several people Performed clerical work such as printing, filing, scanning and data entry Operatedfaxmachines,copiers,andcomputerapplicationswhileassisting community Office AssistantJan 2016 – Sep 2016 Temple Community Center, Calgary AB, Co-ordinated and attended phone calls with effective communication skills Properly handled clerical work like printing, filing, scanning as well as data entry
Teachers AssistantSep 2014 – June 2015 Temple Community Center, Calgary AB, Controlled, managed, and kept students’ records updated Assisted classroom activities while helping kids for learning through games and playing Tutored children one-on-one during reading and writing exercises Supervised children while doing lunch and taking breaks MBA InternshipJun 2008 –Aug 2008 United Bank Ltd Pakistan Assisted the cash requisitions and teller counting money. The squared manual system in deposits to minimize errors. Issued check books, accepted deposits. SKILL SUMMARY Five years’ experience of working with the social communities for alleviating poverty as well as women development Havingsoundknowledgeandworkexperiencewiththepeoplefacing homelessness or domestic violence Own experience of working with a diverse range of clients at the workplace Own experience of controlling, managing, and coordination within the workplace Having excellent knowledge about all of the Microsoft Office packages Own strong administrative, organizational, and analytical skills Detail oriented in accounts, money matters, and ledger reconciliation Own experienced in clerical work Own excellent communication skills while speaking, reading and writing the English language An active self-starter, capable to learn as well as work with minimal supervision, effective time management, and interpersonal skills Own typing speed of 60wpm Able to speak Urdu, Hindi, and Punjabi languages EDUCATION QUALIFICATIONS Bachelor of Professional Arts major in Human servicesPresent Athabasca University Human Services Professional DiplomaSept 2017 – sep2018 Columbia College, Calgary, AB Non-Violent Crisis InterventionExpires: Oct 2020 CPI, Calgary, Alberta Standard First Aid and CPR/AED Level CExpires: Oct 2020 Canada Red Cross, Calgary, Alberta Trauma-informed trainingJune 1 2019 Page3of4
Management Information SystemJan2014 - March2014 SAIT College, Calgary AB Master of Business Administration(Finance)April 2007 - June 2009 University of Jammu & Kashmir, Pakistan (According to IQAS assessment equivalent to Bachelors in Commerce with concern in administration and finance)