Improvement Plan for Customer Experience at Exodus Limited

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Added on 2022/11/25

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This presentation discusses an improvement plan for customer experience at Exodus Limited, a banking institution. It explores strategies such as empowering workers, educating clients, embracing technology, and segmentation of the bank's customer base. The presentation also emphasizes the importance of engaging in customer satisfaction surveys and being flexible and adaptable to changes in the banking sector.

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Improvement Plan for Customer Experience at Exodus Limited

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