Understanding Organizational Culture and its Impact on Behavior
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This article discusses the definition and impact of organizational culture on behavior. It highlights the need for proper understanding and analysis of organizational culture to develop better cultures and address problems within an organization.
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Running Head: ORGANIZATION AND MANAGEMENT Name of the Student: Name of the University: Author note:
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1ORGANIZATION AND MANAGEMENT 1.In your own words, identify and discuss the main argument (also known as a thesis or line of reasoning) presented in this article (200 words +/- 10% = 2 marks). Watkins(2013), in his articletries to determine what the definitionor definitionsoforganizationalculturecouldbe.Theauthorarguesthat,in understanding organizational aspects, it has been widely accepted that organizational culture is a truth and has much impact in organizational behavior, nowhere could a proper definition be found. The presence of organizational culture has been accepted as given. However, no literature can be found on the effects organizational culture have on the behavior of the organization or whether it is a changeable aspect. As organizational culture is believed to be ingrained within the organization and thus a pillar to the structure of the organization, it becomes necessary that the term and its various aspects are defined properly and their relationship and impact on the various organizational organs and elements be analyzed. This will further help in the process of developing better cultures and detect the problems that lies in an organization. The various responses of the users and the authors explanation of them brings out the ambiguity that surrounds the concept of organizational culture. 2.Inyourownwords,identifyanddiscusstheassumptionsand limitations of the research in the articlethat readers need to be aware of. (250 words+/- 10% = 2 marks). Watkins(2013),inhisessayanalyzestheconceptsandaspectsof organizational culture. The main assumption that revolves there is the existence of organizationalculture.Ithasnocleardefinitionorexplanationastowhatis
2ORGANIZATION AND MANAGEMENT organizational culture, in which way organizational culture is related to the different aspects of an organization. There is also the assumption that organizational culture change with time, while there is no insight into the question whether it can be changed or transformed by leaders. The problem with this practice is that without the proper knowledge and understanding of the concept, one cannot develop a best practice method or models and frameworks that will help transforming the organizational culture in changing scenario. The essay has certain limitations as well. While respondents say that the behavioral patterns are what constitute organizational culture, the question remains that whether the forces that have the ability to shape organizational culture are the whole of it or the outputs of those forces is what organizational culture is. Another limitationoftheessayisthatthoughitisunderstoodfromthestudythat organizational culture is related to incentives, it is not clearly discernable what kind of relation they share. it leaves the room of argument whether incentives are result of a fundamental organizational practice or the reason behind it. 3.In your own words, identify and discuss the main conclusions of this article (200 words+/- 10% = 4 marks). Watkins (2013), concludes his essay with an analysis on the dynamic nature of the organizational culture. The shift or changes in culture is continuous and gradual. This is the reason why organizational culture is a difficult topic to grasp. It is difficult to aim a target that is moving continuously. Though, this presents with a possibility for the organizations. As the change is gradual and incremental, it is easier to integrate with. Any sudden change or shift in an organization creates disruption in the working of the organization which will not be a risk in case of organizational change. Sudden or large-scale organizational change in culture can happen if the small changes or
3ORGANIZATION AND MANAGEMENT shifts are overlooked by the management initially. The idea of organizational culture propagates that in an organization a stability in culture. Stability in culture brings stagnancy and rigidity. An organization that follows the same culture for years, maintains the same practices for years will not be able to update or adapt themselves with the change in time and face organizational conflict and crisis in future. Thus, it uis necessary that organizations continuously develop cultures and learn to adapt themselves, in order to create a healthy organizational environment. 4.In your own words, identify and discuss the main ideas in this article relevant to the themes and/or concepts taught in MGT100 (250 words+/- 10% = 3 marks). Watkins (2013), in his article succinctly explores the ideas and concepts related to organizational culture and cultural change. The essay allows the readers a dynamic view how organizational culture is perceived by people. This dives deep into the aspects of organizational change, the characteristic features, its dynamic nature and its dependency on the other organs of the organization. This has clear relevance to the themes and concepts that were taught in MGT100. The course covered a large array of topics and among those, the concept of organization and organizational culture, change in culture and models that facilitate that change. Other than that the course also included the individual and group aspects of organization and how that affects culture, leadership and their role in the organizational culture and its change and so on. Leaders play a vital role in the making of organizational culture. The management also have major responsibility in creating a healthy culture. The concept of culture though difficult to grasp is not completely eluded as the noted leaders and managers try to make sense of the organizational culture continuously and change the
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4ORGANIZATION AND MANAGEMENT concepts of organizational change. The course also taught us about Corporate Social Responsibility that is a large part of what defines the culture of an organization. 5.In your own words, discuss an example of a real business, either a place you have worked at or a workplace you are aware of. What CSR approach and strategy does this business follow? Justify your response and include some recommendations (450 words +/- 10% = 6 marks). One of the leading companies in the world of small toys, Lego follows Corporate SocialResponsibility(CSR). They have integrated the CSR models, strategies and approaches into all aspects of the organization. They are leading the market of block toy making. Toys require the use of plasticsand other non- biodegradable materials which affects the environment negatively. Lego has ensured that the material that they use are not harmful to the environment and does not increase the waste quantity (Our Responsibility ambitions., 2019). Their main CSR goals include ensuring that they do not become the reason of climate change and reduce waste production in their production and logistics purpose. Their strategies related to CSR are: Packaging: Legohassubstantiallyreducedthe packagingsize for their products. The products that they make are small in size ad thus requires less space for packaging. Realizing that, Lego has made the package size smaller which reduces the use of plastics and paper significantly. The whole of their packaging system has been upgraded to FSC eco-friendly and recyclable papers so that the environmental impacts are minimized (Bahadur & Waqqas, 2013).
5ORGANIZATION AND MANAGEMENT Product: the product made by Lego ensures that children are able to learn while playing. Lego recognizes that visual and sensory experiences are better retained by children and with the use of Lego models and figures children are able to learn without feeling the burden of studies. Logistics: the company has made serious attempt in ensuring their role in minimizing environmental impact. Their logistics partners use sustainable methods for transporting the supplies and finished products. They also ensure that they use their manufacturing materials sustainably so that the future generation is able to use them. Energy: the company has invested a large amount of money in creating a alternative source of energy for their functions. With alternative sources like solar and wind energy, the company has been able to reduce the emissions and impacts on environment (Isaksson, Kiessling & Harvey, 2014). Human resource: the organization has ensured that they uphold best ethical standards and practices in their business. They ensure this by maintaining the labor rights and human rights. They have plans and policies to protect their employees. Theirrecruitmentplanalsoensurethatequalityismaintainedalloverthe organization. Transparency: the organization ensures to maintain transparency in all their policies and strategies. All the measures that they take are communicated to their employees and partners. They have also included stakeholder management and acquired business partners that also share the same goals and objectives when it comes to CSR. They focus on long-term goals and alignment with their CSR policies so that they do not compromise on their values and ethics for short-term profit (Gyrd- Jones & Kornum, 2013).
6ORGANIZATION AND MANAGEMENT 6.Findtwopeerreviewedjournalarticlesoncorporatesocial responsibility (CSR). These articles can be used in Assessment Item 4, which will be a report. Present these articles using APA 6th referencing styleand briefly explainwhyyoubelievetheseare relevant articles (up to 150 words +/- 10% = 2 marks). Servaes, H., & Tamayo, A. (2013). The impact of corporate social responsibility on firm value:The role of customer awareness.Management science,59(5), 1045-1061. Chernev, A., & Blair, S. (2015). Doing well by doing good: The benevolent halo of corporate social responsibility.Journal of Consumer Research,41(6), 1412- 1425. The two peer-reviewed journal stated listed above are relevant to the topic. The first article focuses on the impacts of corporate social responsibility on the values of the firm. As it has been seen in the case of Lego, upholding the values of the organization is one of the most important part of CSR. This article talks about the ways in which CSR can increase consumer awareness and in turn firm’s reputation. The second article talks about the good practices of CSR and their impact in the organization and its culture.
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7ORGANIZATION AND MANAGEMENT 7.Provide two sentences and appropriate citations. In the first sentence, provide one indirect(paraphrased)quote fromone of the peer reviewed journal articles shown in Q6 (directly above). In the second sentence, provide one direct quote from the other peer reviewed journal article shown in 6 (directly above) (up to 100 words +/-10% @ 0.5 mark each = 1 mark). Indirect (paraphrased) quote: many of the early studies related to Corporate Social Responsibility have claimed that when organizations invest into the development of Corporate social responsibility, it is likely that the performance of the organization willincrease,thuscreatingapositivedirectrelationbetweencorporatesocial responsibility and firm’s performance (Chernev & Blair, 2015). Direct quote: in the research conducted by Servaes & Tamayo (2013), they argue that the aspect of stakeholders in case of corporate social responsibility is not clear and that “The inclusion of stakeholders within the remit of CSR is, however, not without controversy, especially given that the boundary between stakeholder management and CSR is not clear cut”.
8ORGANIZATION AND MANAGEMENT References Bahadur, W., & Waqqas, O. (2013). Corporate socialresponsibilityfor a sustainable business.Journal of Sustainable Society,2(4), 92-97. Chernev, A., & Blair, S. (2015). Doing well by doing good: The benevolent halo of corporate social responsibility.Journal of Consumer Research,41(6), 1412-1425. Gyrd-Jones, R. I., & Kornum, N. (2013). Managing the co-created brand: Value and cultural complementarityinonlineandofflinemulti‐stakeholderecosystems.Journalof Business Research,66(9), 1484-1493. Isaksson, I., Kiessling, T., & Harvey, M. (2014). Corporate social responsibility: Why bother?.Organizational Dynamics,43(1), 64-72. OurResponsibilityambitions.(2019).Retrieved2September2019,from https://www.lego.com/en-us/aboutus/responsibility Servaes, H., & Tamayo, A. (2013). The impact of corporate social responsibility on firm value: The role of customer awareness.Management science,59(5), 1045-1061. Watkins, M. (2013). What is organizational culture? And why should we care.Harvard Business Review,15.