SITXMGT001 - Monitor work operations
Added on 2020-04-21
13 Pages2971 Words130 Views
Professional Development
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NAMESTUDENT IDSUBJECTTOPICLECTURERDATE
ASSESMENT ONETASK 1Question 1Delegation is basically the act of assigning or giving a certain responsibility or duty to another person (Riisgaard et al, 2017). From the information provided in the case study, Maria being the events coordinator, has very many roles and responsibilities to perform during her working hours. However, she needs to delegate some of them to other people, first to reduce her work load and most importantly so that she can reduce the time that she spends at the restaurant. Since the employees work better without her being around and with close supervision, then they will bemore responsible when they know that somebody else has taken the duty and is close.Question 2Maria’s supervisor’s fail to take her advice especially when she is present because they may be seeing her as a direct competition for their jobs. Also, they may be misjudging Maria and seeing her as a person with no much experience or authority, in other words, they may be seeing Maria as a person with no authority and whose advice doesn’t count much.Question 3Maria chooses not to delegate because she loves doing her work on her own to ensure that it is perfect and done right. Generally, being an event coordinator involves a lot of responsibilities that relate to order and total arrangement. I can also say that Maria prefers working on her own to encourage her employees into being more hardworking and valuing their jobs.Question 4The tasks that are not suitable for Maria to delegate include some of the following:Conducts research, makes site visits and finds resources to help with decisions about event possibilities.Conducts employee appraisals in conjunction with the events director.Conducts staff recruitment and selection.
Ensures labor costs comply with budget.Liaises with clients regarding their needs and updates contracts accordingly.Question 5Creates event run sheets to ensure the smooth flow of the eventOrganizes staff rostersEnsures all staff arrive on time and are in full uniform. Organizes replacement staff in case of absenteeism.Trains new and existing staff when necessary.Liaises with venues and suppliers and negotiates contracts for space, supplies, audio visual equipment, etc.Question 6Updates Company SOPsConducts employee appraisals in conjunction with the events directorConducts staff recruitment and selectionQuestion 7Maria should focus on ensuring that in case she delegates a task, he person in charge is fully prepared, capable and in a position to perform the job effectively and efficiently. This can be achieved by any supervisor or leader by making sure that every employee is well trained and skilled especially in any field that they may be delegated to.Question 8Meetings- Holding a leaders meeting where she can air out her idea or though on what actually be done.Telephone- Making a call to the supervisor she needs to address and informing him/her on what she wants.
Face-to-face- Meeting up with the supervisor in question and telling them exactly what she would want.Writing- This include writing a memo, email or an official letter addressing it to the supervisor of her interest.Question 9Focusing on one responsibility at a time hence no multi-tasking (Jackson, 2009)Focusing more on the high value responsibilitiesMinimizing interruptions in between tasksDelegateSet clear and smart goalsQuestion 10Ineffective time management may lead a person to not completing their jobs on time or rather notcompleting them at all. This can cause a lot of disagreements and arguments in the workplace between the managers and employees hence unhealthy and unsafe working environment.Question 11Maria encourage the supervisor by letting her learn first from the experts and then leave the responsibility to her once she has the experience and knowledge about the field in question.Question 12Every supervisor is basically a leaders of a certain group. This means that they have certain specific knowledge, skill, experience and expertise on a specific field. Therefore, with all these qualities of Maria, a supervisor can easily and effectively complete their duty successfully.TASK 2Question 1
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