National Probation Service at the Government of UK

This report discusses the National Probation Service at the Government of UK and its use of technology to enhance its services. It explores the present strategies in IT, including the use of big data and blockchain, and the importance of customer journey planning. The report concludes with the potential benefits of these technologies for the UK Government.

Running head: NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
National Probation Service at the Government of UK
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1NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
Executive Summary
The organization of National Probation Service deals with the supervision of the high risk
offenders that are released to the community. This is said to be a statutory criminal justice
service under the Government of UK. This report deals with the consideration of the various
technologies with respect to the National Probation Service in order to enhance the service as
provided by the organization to the UK Government.

2NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
Table of Contents
1. Introduction............................................................................................................................3
1.1 Organization Purposes.....................................................................................................3
1.2 Size of National Probation Services.................................................................................4
1.3 Processes and Outputs......................................................................................................4
1.4 Strategic direction............................................................................................................4
2. Present strategy in IT.............................................................................................................5
2.1 Use of IT within National Probation Services.................................................................5
2.2 Present strategies in digital transformation......................................................................5
2.3 Customer journey planning..............................................................................................5
2.4 Big Data...........................................................................................................................6
2.5 Block chain.......................................................................................................................7
3. Conclusion..............................................................................................................................8
4. References..............................................................................................................................9

3NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
1. Introduction
The National probation service of the UK government is said to be a statutory service
regarding the criminal justice that are importantly responsible for the lawbreakers present in
the community as well as the reports regarding the provision of the criminal reports for the
sentencing duties (Deering, 2016). This organization initiated its services since 1907 and
continue to provide services to the government of UK.
1.1 Organization Purposes
The main purpose of national probation services is to deliver enhanced as well as
collaborative support to the government of UK with the reports of criminal offenders present
in the government of UK and the records of the prisoners that are associated with sentencing
duties. The main functions that the National probation services focuses on are provided
below:
Integrity: This organization provides integrity to the data records of the Government of UK
regarding the criminal offenders as well as the sentenced prisoners that are present within the
judiciary system.
Value: The organization thrives to play an valuable section regarding the value of the
information that is being stored by them. These values are represented by 42 probation areas
present in the organization with the police force boundaries.
Commitment: This organization provides a valuable support to the judicial system of the
country. This organization commits the government of UK to prevail a smooth keeping of
data regarding the convicted offenders related to crimes.

4NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
The cultural diversity: The National Probation Service of UK is supposed to have a strong
cultural diversity regarding the fact that it allows the track of the criminals so that they are
not readily exposed to the society and can cause any harm.
1.2 Size of National Probation Services
The National Probation Services is depicted as an important organization present
within the government of UK as it keeps a huge amount of data within the judicial system of
the country (Robinson, 2018). The data sets that hold the records regarding the current
judiciary accused criminals, offenders that are released in the community. This organization
provides the statistics in a form of a report that is automatically generated by the system. This
organization got a world-wide exposure because it process the overall data of the government
as well as stores it for future uses.
1.3 Processes and Outputs
As National Probation Services, focuses with the data processing and collecting
informational evidences for the Government of UK it facilitates the government with
excellent safe keeping and safe tracking of data. These reports are structures in the form of an
excel sheet by critically assessing the overall evidences and data provided regarding the
judicial system of the government of UK (Heavin and Power, 2018). The data sets can be
customized to provide enhanced searching methodologies to the UK government regarding
the information. The organization further continues to use a SQL-based database structure for
the effective storage of the information within National Probation Services.
1.4 Strategic direction
The strategic development of National Probation Services includes the database of the
judicially accused persons within the government to strive in the form of data (Williams,
2016). The organization along with the judiciary members focuses on the development of the

5NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
enhanced strategic plan that tends to be flexible and well-structured by the National Probation
Services to provide better services to the Government of UK.
2. Present strategy in IT
2.1 Use of IT within National Probation Services
The implemented IT strategies within National Probation Services involves the usage
of the innovative excel to maintain data of criminals, their cases, health related issues in
regards to the Government of UK (Orlando and Bank, 2016). In this context, the digital
transformation is needed by National Probation Services to help UK Government strategize
their data as well as structure the data in a proper format. This potential to improve the
advancements in technical field with respect to National Probation Services in the near future.
2.2 Present strategies in digital transformation
The transformation strategies in the digital fields regarding the National Probation
Services is assumed to mitigate various risks that had prevailed in the manual database
whereas it could be said that the technological implementations is needed for the
enhancement in the field of data storage. In relation with the above stated requirements, the
National Probation Services is thriving to implement some digital technologies in
transformation for maintaining the huge amount of data (Barton, 2019). The strategic
implementations of the digital technologies that is focused by the National Probation Services
may be stated as Big Data, Customer Journey Planning and Block chain. These strategies are
explained further in the report.
2.3 Customer journey planning
A customer journey planning methodology is stated as the plan that can be
represented visually regarding the procedure that the government may go through for

6NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
searching of the data present in the National Probation Services. With the utilization of this
planning map, National Probation Services is said to effectively store the data of the legal
offenders as well as of the offenders and enhances the effective search of these cases within
the organization database (McDermott, 2016). With the effective structuring of the data
regarding the information of the associated inspections, the National Probation Services can
strategize and structure their possession of data to effectively help the Government of UK.
With the development of the customer journey map for the National Probation Services
maintains a refocus regarding the inbound perspectives of the judicial amendments that
means the government can relate the information with respect to the manual safe kept data
(McNEILL, Thomas and THORNDEN‐EDWARDS, 2018). An innovative target of the
information is said to be enhanced with the implementation of this technology. While
National Probation Services tends to implement this technology the below stated points are
needed to be considered:
 The objectives must be clear for the development of the customer journey map.
 The areas that the government wants to achieve is to be critically defined.
 The important points needs be assessed in an effective manner.
 The changes that are required must also be stated as an optional part.
2.4 Big Data
The execution of this technology at National Probation Services will enhance the
organization to maintain the track of each offenders under the judiciary system of UK
(Knauer, Walker and Roberts, 2017). This will help in the generation of the effective
database by the government of UK and an ease of access to the data. This technology will
facilitate the Government of UK to keep a constant check with the effective judiciary
decisions made by them. This can be further analysed for future references (Mair, 2016). As
National Probation Services is managing a huge data it should also be organised within the

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system for providing better search facilities to the government of UK. Hence, the
organisation is focusing for the implementation of this technology associated with the
methodologies of cloud computing to provide enhanced support of data related to the judicial
offenders in the Government of UK. The prospects that the Government of UK will be
enhanced with can be explained as follows:
 The technology can withheld large volume of information that was not prior possible
regarding the systems with manual storage.
 With this technology, the measures of cyber security for the stored data can also be
enhanced.
 Easy structuring as well as collection of the information is possible in the National
Probation Services.
2.5 Block chain
The technology is defined as an essential innovation in the technological sector for
making transactions (Marthews and Tucker, 2019). As National Probation Services focuses
on the data of the judicial systems of the Government of UK, the penalty charges can be paid
using this technology. These financial constraints in the judicial systems of the UK
Government will be effectively helpful by the application of this technology. This tends to
enhance the track of the financial data that were previously kept in the excel worksheets. The
block chain technology may be represented as a democratized system in which the
information at any point of a blockchain can be viewed and used by the Government sectors
of UK (Zhu et al., 2018). The technology incurs less implementation cost. The profits that
this technology will provide to the Government of UK are as follows:

8NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
 The open source methodology of this technology helps in the enhancement of the
transactions that takes place in the National Probation Services related to the judicial
system of the UK Government.
 The methodology that is used for the storage of transactional data is said to be as
cryptography.
 This technology has an unique characteristic such as it is immutable; hence,
tampering of data is not possible with the help of this technology
 As this technology has transparent behaviour it is very easy to keep a track of the
overall data present within the organization.
3. Conclusion
The above stated report deals with the three technologically advanced modules, which
are needed for the effective enhancement of the judicial system at the Government of UK.
These procedures are assumed to offer the UK government with an enhanced level of self-
management of data in respect to the high-risk offenders that are exposed in the community.
Thus, the report concludes that the methodologies stated above will be helpful for the UK
Government that incorporates the robust information as well as database.

9NATIONAL PROBATION SERVICE AT THE GOVERNMENT OF UK
4. References
Barton, J., 2019. ‘Strengthening Probation, Building Confidence’: The task of re-designing
probation. Probation Journal, 66(1), pp.131-137.
Deering, J., 2016. Probation practice and the new penology: Practitioner reflections.
Routledge.
Knauer, V., Walker, J. and Roberts, A., 2017. Offender personality disorder pathway: the
impact of case consultation and formulation with probation staff. The Journal of Forensic
Psychiatry & Psychology, 28(6), pp.825-840.
Mair, G., 2016. ‘A difficult trip, I think’: The end days of the probation service in England
and Wales?. European Journal of Probation, 8(1), pp.3-15.
Marthews, A. and Tucker, C.E., 2019. Blockchain and Identity Persistence. Cryptoassets:
Legal and Monetary Perspectives, Forthcoming.
McDermott, S.A., 2016. Probation without boundaries?‘Agile working’in the Community
Rehabilitation Company ‘transformed’landscape. Probation Journal, 63(2), pp.193-201.
McNEILL, F.E.R.G.U.S., Thomas, O. and THORNDEN‐EDWARDS, K.I.M., 2018.
Helping, holding, hurting: A conversation about supervision. The Howard Journal of Crime
and Justice, 57(1), pp.94-106.
Robinson, G., 2018. Delivering McJustice? The probation factory at the Magistrates’ court.
Criminology & Criminal Justice, p.1748895818786997.
Williams, R., 2016. Transforming Rehabilitation and Approved Premises: The effect of
ideologically driven change upon probation practice in an institutional setting. Probation
Journal, 63(2), pp.202-210.

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Zhu, L., Zheng, B., Shen, M., Yu, S., Gao, F., Li, H., Shi, K. and Gai, K., 2018. Research on
the Security of Blockchain Data: A Survey. arXiv preprint arXiv:1812.02009.