Negotiation and Conflict Resolution in Purchasing a Late Model Used Car

The paper evaluates the situations when accepting or rejecting the first offer can be good or bad while purchasing a late model used car. It also presents tactics for negotiation and conflict resolution. The most useful strategy is to get quotes from multiple dealers to get the desired product at a lower price.

Negotiation and conflict
resolution

Table of Contents
Introduction.................................................................................................................................................2
Main context................................................................................................................................................2
Conclusion...................................................................................................................................................3
References...................................................................................................................................................4
1

Introduction
The paper will help in evaluating an example when the admonition "never says yes to the first
offer" can be considered as good and as bad. Moreover, the paper will present the decisions and
the concepts of negotiation process while purchasing a late model used car.
Main context
1. The evaluation of both sides of any offer is considered vital because it analyses the benefits
that can be achieved by accepting the offer from the other party (Agndal, Åge & Eklinder-Frick,
2017). Negotiation is considered as the vital process which helps in reaching an agreement
between two or more people (Ahammad, Tarba, Liu, Glaister & Cooper, 2016). One of the
example, when "never say yes to the first offer" would be considered as good advice is during
the purchase of a used mobile phone from a person. I was looking to get the most reliable and
excellent conditioned mobile phone for $2000. There was an advertisement on the internet
regarding the selling of a well-conditioned smartphone. I met that person, and he was offering
that phone at $3000, then I checked that phone and told him that this is not that phone for which
I am looking, but still I can give you $1500 for this, the man started negotiating with me to get
$1800 for that phone but at last he agreed at $2000. Therefore, the statement of "never say yes to
the first offer" proved to be good advice for me in this situation.
Another example, when this advice can be considered as bad advice took place during the
purchase of a used car that was listed online. I met a dealer, who was selling a used car for
$10,000 since the car was in excellent condition. In order to get that car at a lower price around
$7000 or $8000, I told the dealer that the car is not as per my expectation, and I can offer you
$7000 for this, but without thinking much the dealer said that he would surely tell me if he can
sell it at this price. The very next day, I called that man to ask for his decision, and he replied that
he had sold that car at $10,000 to some else. Thus, the statement "never say yes to the first offer"
proved bad for me as if I would have agreed for the first time, then it would have been mine. I
was sad that I missed an excellent opportunity to purchase that product.
Considering the situation, I will not tell the real amount that I can spend, but I will respond to
that salesman that I can spend something around 10-25% less than that of the real amount. This
negotiation process will help in getting the product close to my real amount. The point is that
2

there needs to be some amount extra amount in hand which can be further added to get the
desired product at the real amount that can be afforded by any consumer (Demirtaş, 2017).
I will respond in a polite way reflecting that I am not satisfied with that product as I was looking
to get some more advanced and better-featured product at a price proposed by the dealer. This
particular way and attitude will help in getting some discounts from the price proposed by the
dealer (Erlingsdóttir, & Lindholm, 2015). The way of responding should be in such a way that it
can generate an impact on the dealer to lower the amount by some amount.
The most useful strategy as revealed in the article, to get the best deal would be to get quotes
from different and multiple dealers as it covers many crucial points (Kujala, Nystén-Haarala &
Nuottila, 2015). One of the points is that it will help in selecting that dealer whose quote comes
within my budget. Another aspect is that it will help in getting that product from the lowest price
among all dealers and without going to some the negotiations, I could direct purchase it.
Moreover, in this strategy, the consumers do not have to reveal their budget before purchasing
the desired product, and there is no need to find some tactics to get the amount at a lower price
(Tan, Yeh & Chen, 2017).
Conclusion
The paper helped in evaluating two examples where not accepting the first offer can be
considered and bad. Moreover, the paper also reflected the tactics that could be used for
purchasing a late model used car. Getting quotes from multiple dealers can be the most
successful strategy in getting the desired product at a lower price.
3

References
Agndal, H., Åge, L. J., & Eklinder-Frick, J. (2017). Two decades of business negotiation
research: an overview and suggestions for future studies. Journal of Business &
Industrial Marketing, 32(4), 487-504.
Ahammad, M. F., Tarba, S. Y., Liu, Y., Glaister, K. W., & Cooper, C. L. (2016). Exploring the
factors influencing the negotiation process in cross-border M&A. International Business
Review, 25(2), 445-457.
Demirtaş, G. (2017). Board involvement in the M&A negotiation process. International Review
of Financial Analysis, 50, 27-43.
Erlingsdóttir, G., & Lindholm, C. (2015). When patient empowerment encounters professional
autonomy: The conflict and negotiation process of inscribing an eHealth
service. Scandinavian journal of public administration, 19(2), 27-48.
Kujala, J., Nystén-Haarala, S., & Nuottila, J. (2015). Flexible contracting in project
business. International Journal of Managing Projects in Business, 8(1), 92-106.
Tan, W. K., Yeh, Y. D., & Chen, S. H. (2017). The role of social interaction element on intention
to play mmorpg in the future: From the perspective of leisure constraint negotiation
process. Games and Culture, 12(1), 28-55.
4