Negotiation: Understanding the Bargaining Mix and Developing Effective Strategies
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This article explores negotiation, including the bargaining mix, effective strategies, and the role of perception, cognition, and emotion. It also covers power dynamics, ethics, and a case study of an assistant manager seeking a promotion and pay increase.
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NEGOTIATION Student’s Name Institution Affiliation Date
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1 Introduction Negotiation entails a set of things that are to be discussed, what is commonly known as the bargaining mix. A single item in the mix has an opening, target as well as resistance point. Therefore, one can only find out the other side’s opening, target and resistance of items through a conclusion that is arrived on the grounds of evidence in addition to reasoning. While all things are significant, the resistance point is the most sensitive. Consequently, the bargaining mix offers the opportunity to recognize and figure out mutual subject matters.1 Accordingly, negotiation is a conflict resolution procedure that happens on a regular basis in the social life as well as on business occasions. Certainly, negotiation is employed with the target to attain respective objectives, solve differences regarding opinions, conflicting interests, or for reason of avoiding trouble with other people.2As a result, the role of negotiation gave me the chance to learn how to identify my dynamic power forces in addition to driving my influence through the mechanism of influential tactics in accordance to power variations between the involved parties. Nature preference for dissimilar influencing tactics The employee has been taking on many responsibilities in of a director while still in the assistant manager level for the past one year. The salary of this employee stood at $25,000 for the whole year while the boss was taking home $60,000 and an additional work paid time off. The employee has worked with the organization for the past five years with the company. Accordingly, out of the five years, the employee had been working as an assistant 1Acheson, Dean. "6 Negotiation dynamics."International Negotiation: Process and Strategies(2016): 107. 2Golubchikov, Oleg. "Negotiating critical geographies through a “feel-trip”: experiential, affective and critical learning in engaged fieldwork."Journal of Geography in Higher Education39, no. 1 (2015): 143-157.
2 manager. On the other hand, the manager took up the senior managerial post after only close to one year the previous senior manager had left. Therefore, taking up the role of the assistant manager and managerial duties have been very hectic for him. The worker has been offered a management post in another organization. As a result, he is not prepared to carry on working in the merchandising opening if deprived of a promotion or financial compensation. The worker prefers to continue working in the corporation since he has worked there for many years. The employer cannot make any changes at the moment. The Bargaining Mix The employee who is taking on several accountabilities of a director while still performing his responsibilities as an assistant manager. The leaving of a senior manager resulting to this employee’s manager taking up the senior managers’ role and dispensing some of his tasks. Currently, it is not possible to make any changes in the business in spite of having one of the employees in senior management position leaving. The Interest of the Assistant Employee The employee is fascinated with becoming a manager in the retail channel along with a complimentary supplementary pay increase. If it happens that the company does not agree with the employee’s perspective, he is open to accept an unassertive pay raise and still maintain an assistant manager post. Having worked for five years in the same corporation, the employee wishes to remain working there in the future. My Resistance Point and my Walk away The least that the assistant manager can accept to stay in the corporation is an uncertain pay increment. When it happens that the case of the management refutes him a promotion to the post of the manager and an associated pay increase he is willing to accept a modest pay raise for his present position.
3 Assessing other parties target and resistance point In the above negotiation, the assistant manager’s target point is to ensure his salary is increased while the resistance point is that the company is unwilling to side with his perception. Opening offers The offers in this context are to increase the assistant manager’s salary or allow him to seek another job elsewhere. Opening stances The opening stances are the assistant manager's complained regarding the extra work that he is doing that is meant for the manager, yet he is not being paid to do that. Different frames The differences come in when the company shows no interest in listening to the assistant manager’s claims regarding the extra responsibilities that he is undertaking without any payment. Role of concessions My role as a negotiator is to ensure that I do not become biased in any way but handle the matter in a free and fair way to make sure that each part is satisfied to enable both sides to come to a consensus regarding the subject matter. Hardball Tactics In this context, the company seems to be playing hard tactics to the assistant manager since it knows very well that the assistant is overworked, but it is not willing to increase his pay whatsoever.
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4 Perception, cognition and emotion in negotiation Perception is a procedural way used by a negotiator to connect with their surroundings. On the other hand, cognition is whereby the negotiator has to try and understand either side in this context the side of the assistant manager and the company side. 3Similarly,a negotiator supposed to have a positive emotion to help them create a positive atmosphere for both parties during a negotiation process. Accordingly, this help to promote a fair process and favorable social comparison that support positive feelings. Cognitive biases in negotiation Cognitive biases result from an irrational escalation of commitment such as the one in this context where the manager does not perform their responsibilities but keep on earning extremely higher unlike his assistant, but the company is unwilling to increase his pay. Perceptual distortion Perceptual distortions are usually errors that happen in a negotiation such as selective perceptions, stereotyping, projections and halo effects. Communication A negotiation is a form of interpersonal communication; thus as a negotiator, one should express themselves in a clear and concisely manner to speak with a devotion to the target of the negotiation. Therefore one should use both verbal and non-verbal skills to be able to communicate effectively. Power in negotiation 3Van Kleef, Gerben A., Helma van den Berg, and Marc W. Heerdink. "The persuasive power of emotions: Effects of emotional expressions on attitude formation and change."Journal of Applied Psychology100, no. 4 (2015): 1124.
5 It is important for a negotiator to develop a powerful and practical strategy to enhance their influence as well as effectiveness during any negotiation process. Influence The negotiator is supposed to have a greater ability to influence either side of during a negotiation to come to a mutually satisfying agreement. Ethics in Negotiation By understanding the norms of ethics and negotiation, it can be significant in spite of whether one is negotiating for themselves or on behalf of a different individual. Every case that one comes up against will have its nuances and twists. Nonetheless, there are some standards that negotiators are supposed to understand when on the bargaining table.4 Trust in negotiation: Even though trust takes a longer period to develop since the negotiator hardly has sufficient time to develop powerful relationships with their counterparts; thus they end up using a cautious means with the intent to protect their selves from a bad deal.5 The negotiator has to be aware of the counterpart’s biases. In case there is a failed negotiation, it can be tempting to come up with a story regarding the manner in which the other party’s irrationality lead to an impasse. Inappropriately, as a result of such stories, it is not possible to resurrect the deal. Relationships in Negotiation 4Wilder, Alex. "Responsible Songwriting: Problems of Ethics and Negotiation in Collaborative Autoethnographic Composition."Oberlin College(2017). 5Jeong, Ho-Won.International negotiation: process and strategies. Cambridge University Press, 2016.
6 When at the negotiation table, the best way to unmask the counterpart’s hidden interest it is important to construct a positive relationship by asking questions and then listening to responses in the most careful manner.6Therefore, a negotiator should build powerful negotiation skills to become a better a dealmaker. 6Acheson, Dean. "6 Negotiation dynamics."International Negotiation: Process and Strategies(2016): 107.
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7 Bibliography Sinaceur, Marwan, Shirli Kopelman, Dimitri Vasiljevic, and Christophe Haag. "Weep and get more: When and why sadness expression is effective in negotiations."Journal of Applied Psychology100, no. 6 (2015): 1847. Golubchikov, Oleg. "Negotiating critical geographies through a “feel-trip”: experiential, affective and critical learning in engaged fieldwork."Journal of Geography in Higher Education39, no. 1 (2015): 143-157. Erlingsdóttir, Gudbjörg, and Cecilia Lindholm. "When patient empowerment encounters professional autonomy: The conflict and negotiation process of inscribing an eHealth service."Scandinavian journal of public administration19, no. 2 (2015): 27-48. Acheson, Dean. "6 Negotiation dynamics."International Negotiation: Process and Strategies(2016): 107. Jeong, Ho-Won.International negotiation: process and strategies. Cambridge University Press, 2016. Wilder, Alex. "Responsible Songwriting: Problems of Ethics and Negotiation in Collaborative Autoethnographic Composition."Oberlin College(2017). Van Kleef, Gerben A., Helma van den Berg, and Marc W. Heerdink. "The persuasive power of emotions: Effects of emotional expressions on attitude formation and change."Journal of Applied Psychology100, no. 4 (2015): 1124.