Negotiation/Mediation/Facilitation: Universal Computer Company Project

This project presents a final agreement resulting from a negotiation and mediation exercise between the Crawley and Phillips plants within Universal Computer Company. The agreement addresses issues of faulty module production, quality control, and financial responsibilities. The document outlines the allocation of expenses for repairing different types of faulty modules, including those that fall below a 95% quality level. It details procedures for handling repairs, including re-examination by manufacturing and inspection departments, and specifies how costs related to production delays will be managed. The agreement also covers the repair of modules other than the 12 types that fall below the 95% level and defines the binding effect of the settlement. The project also includes a bibliography of relevant academic sources on negotiation and conflict resolution, offering further context to the strategies employed in the agreement.

Running head: NEGOTIATION/MEDIATION/FACILITATION
Negotiation/Mediation/Facilitation
Name of the Student
Name of the University
Author Note

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Final Agreement between the Crawley Plant and the Philips Plant
1. Expense of repairing all faulty modules
The Parties agree that the additional expenses associated with rework and repairs, overtime and
inspection of faulty modules, all of which lead to a rise in the cost of production will be met in
part by the Crawley Plant and in part by the Philips Plant, as this will help both the parties to
avoid falling behind on production schedules and consequently, from attracting the unfavorable
attention of the higher management. The parties further agree that some poor quality modules
can occur in the batch of modules that are being supplied, given the complicated nature of a
product like a module. Neither of the two parties will be held accountable for the inferior quality
of a handful of modules, and every attempt will be made on the part of the Crawley Plant to
provide modules that require little repair or inspection on the part of the Philips Plant. The
Philips Plant in turn will refrain from engaging in a hundred percent inspection of the modules
that are supplied by the Crawley Plant, as this is not feasible for the former to do, in the event of
large scale production and distribution of high quality modules in particular. Shipments that are
found to be of inferior quality by the Philips Plant will not be sent back to the Crawley Plant
immediately for inspection and examination but instead will be examined and repaired by
professionals recruited and sent to the Philips Plant by the Crawley Plant for this purpose.
2. Expense of repairing faulty modules other than the 12 types that fall below the 95%
level:
It is agreed upon by both parties that expenses pertaining to the repair of faulty modules other
than the 12 types that fall below the 95% level will not be borne by the Crawley Plant. Both

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parties agree and acknowledge the fact that some faulty modules can arise a part of the
production of something as complicated as a module.
3. Expense of repairing the faulty modules of the 12 types that fall below the 95%
level:
Both parties agree to the fact that the repair of faulty modules of the 12 types that fall below
the 95% level will be borne entirely by the Crawley Plant. The Crawley Plant firmly believes
that attracting the unfavorable attention of the higher management to the low quality of
module production is against the interests of both the Crawley Plant and the Philips Plant.
Every effort will therefore be made by the Crawley plant to get the concerned modules
repaired and within a limit period of time, to avert the process of manufacture and
distribution from getting stalled. A part of the costs associated with delays in production
caused by faulty modules will be borne by the Crawley Plant. The Crawley Plant understands
the liabilities associated with delay in production and will thereby offer to bear some of the
costs that are likely to arise for the Philips Plant as a consequence of the delays in production.
4. How to handle the repair of the faulty modules of the 12 types that fall below the
95% level:
It is agreed upon by both the parties that the repair of the faulty modules of the 12 types that
fall below the 95% level will be handled by sending these for re-examination to both the
department that is responsible for their manufacture and in part to the department that is
responsible for their inspection. The repair work shall be undertaken after the problem has
been adequately diagnosed and the solution to the problem has been recommended by the
concerned experts. Both parties also agree to the fact that the inspection department and the

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department of manufacture will generate a detailed feedback regarding the production of
poor quality modules and that considerable pressure will be placed on both of these
departments on the part of the Crawley Plant to improve the performance and ensure
production of quality modules at all times. This will be done by the Crawley Plant as a
measure of its commitment and dedication towards the production of high quality modules
that are sent over to the Philips Plant. The Crawley Plant is of the firm resolve that efforts in
this direction can reduce much of the liabilities and delays that otherwise arise as a part of the
production process.
5. How to handle the repair of the modules other than the 12 types that fall below the
95% level
It is agreed upon by both the parties that the repair of all of the modules other than the 12
types that fall below the 95% level will be handled by the Crawley Plant by sending a repair
person over to the Philips Plant for inspection. The concerned individual will undertake a
detailed and thorough examination of the faulty modules, will recommend the steps that need
to be taken to get the repair work underway and will undertake the necessary repair work at
the Philips Plant on behalf of the Crawley Plant. Any concerns regarding the repair work
must be directed to the Crawley Plant’s representative at the Philips Plant. Alternatively, both
parties agree that the faulty modules as detected at the Philips Plant may be sent back to the
Crawley Plant for further examination and repair. The Crawley Plant will endeavor in this
instance to undertake a thorough examination of the faults that exist in the concerned
modules, after which the repair work will be carried out. The Crawley Plant reiterates in this
instance that no costs for delayed production will be absorbed for the repair of modules other
than the 12 types that fall below the 95% level.

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Binding Effect
This settlement agreement will be binding upon as well as inure to the benefit of both the parties,
their respective successors, heirs and assigns as well as personal representatives.

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Bibliography
Cristani, M. and Rotolo, A., 2017, June. Meaning negotiation with defeasible logic. In KES
International Symposium on Agent and Multi-Agent Systems: Technologies and Applications (pp.
67-76). Springer, Cham
Hollander-Blumoff, R., 2017. Formation of Procedural Justice Judgments in Legal
Negotiation. Group Decision and Negotiation, 26(1), pp.19-43.
Honeyman, C. and Schneider, A.K., 2019. Safety (and Power) in Numbers: Negotiation with
Groups. Alternatives to the High Cost of Litigation, 37(1), pp.3-6.
Kaufman, S., Honeyman, C. and Schneider, A.K., 2017. Should They Listen to Us: Seeking a
Negotiation/Conflict Resolution Contribution to Practice in Intractable Conflicts. J. Disp. Resol.,
p.73.
Kozina, A., 2017. Selected Theories of the Firm as a Base for Negotiation Description. Myśl
Ekonomiczna i Polityczna, p.17
Lande, J., 2017. Moving Negotiation Theory from the Tower of Babel Toward a World of
Mutual Understanding. J. Disp. Resol., p.1
Perry, C., 2016. Good Faith in English and US Contract Law: Divergent Theories, Practical
Similarities. Bus. L. Int'l, 17, p.27.
Solum, L.B., Galleries, L.B.S.P.P., edu Page, M.A. and Choice, R., 2019. Legal Theory
Lexicon. Legal Theory