Learning, Development and Training at Netflix

Netflix Blog

Contents
INTRODUCTION.....................................................................................................................................3
Learning, Development and Training......................................................................................................3
Difference between Learning, Development and Training......................................................................3
Training Process and the different training and development methods used by Netflix..........................4
Benefits of Learning and Development activities....................................................................................4
Reward and Performance Management..................................................................................................5
Concept of reward management, importance of extrinsic and intrinsic rewards......................................5
Concept of performance management.....................................................................................................6
Relevance of reward and performance management system....................................................................7
CONCLUSION..........................................................................................................................................7
REFERENCES..........................................................................................................................................9

INTRODUCTION
Human Resources Management can be defined as an approach developed for the
effective management of people within an organization in order to gain a competitive advantage.
It is an important aspect in an organization and ensures that right people are hired for the right
jobs. It also creates various opportunities within the workplace so as to motivate and individuals
and teams to perform efficiently and advance their career (Armstrong and Taylor, 2020). This
also helps the organization in attaining its goals and objectives in an effective manner.
Organization chosen for this report is Netflix, an American media services company
headquartered in California, US. The company was founded by Reed Hastings and Marc
Randolph in the year 1997. The report evaluates the different HRM areas which includes an
explanation of learning, development and training, along with their benefits. The report also
explains the concept of reward management and its relevance to the organization’s profitability
as well as productivity.
Learning, Development and Training
Difference between Learning, Development and Training
Learning can be defined as the process of acquiring understanding and knowledge of new
behaviors, skills and attitudes. Within an organization, learning can be defined as the process of
creation, retention and transfer of knowledge among employees. Learning helps the organization
to improve overtime by gaining relevant experience and using the same to create knowledge. On
the other hand, development can be defined as the process that helps organizations in building
their capacity to enhance their overall effectiveness through development, improvement
strategies and structures. Development involves the use of resources available with the
organization to improve its overall productivity and efficiency (Bratton and Gold, 2017). Netflix
takes care of the overall development of the organization by providing different opportunities to
the employees in order to make them feel more empowered and valued. The company views
training to be an important component for the enhancement of its overall productivity and thus
ensures that the employees are well trained.
While both learning as well as development is about the individual, training is about the
organization on the whole (Training versus Learning and Development, 2020). Learning and