Netflix Case Study: Success in HR Practices, Recruitment, Challenges, and Recommendations

This case study analyzes the success of Netflix's HR practices, recruitment policies, challenges in developing a sustainable HRM system, and recommendations for improvement.

Assessment 2

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Reason to think Netflix was successful in human resource practices within United States and
globally........................................................................................................................................3
Analysing the recruitment practices of Netflix...........................................................................5
Analysing challenges and opportunities of effectively and efficiently developing sustainable
HRM system along with focusing on performance and ethical practices...................................6
Recommendation for Netflix.......................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Human resource policies and procedures are important in any organization. They are the
one which provides organizational structure, consistency, control, reasonableness and fairness
within the organization. They also ensure about the employment legislation which allows
focusing on better practices. Many human resource policies can impact the delivery of better
policies which can attract a large number of the candidate along with various benefits which can
impact the organizational performance. In this, there is a discussion about Netflix hire and fire
policies. There is also some discussion about the recruitment practices of Netflix. There is some
discussion about challenges and opportunities to developing a sustainable HRM system that
focuses on performance along with ethical practices (Intarakumnerd, (2019)).
MAIN BODY
Reason to think Netflix was successful in human resource practices within United States and
globally
Netflix have human resource practices in which person with adequate skill is illegible to
get hire and should have the better experience of working along with the ability to get adopted
with the organizational culture. There is a culture that allows individuals to work in this
organization when that employees are enough talented to work effectively and should not oppose
the organizational human resource policies. Due to getting high amount in salary attract a large
number of people to work in this, this creates high level of competition within organization and
influence individual to learn new things with effectiveness. This also help to improve their skill
and talent continuously. Many people like such type of policy due to getting high salary with the
opportunity to work with talented people. This is due to transparency in the human resource
policies. This is highly effective and influence individual to enhance the skills and talent to work
in this organization. This organization's culture impact many people because many people
initially have worked in an organization where there is no any challenge and due to getting the
opportunity to work with their competitors and higher skill people which motivate them to work
effectively (Wall, (2018)). Many people were fed up of their previous job and after getting this
opportunity to work within organization. Employees allows focusing of their personal
development with the opportunity to work in such organization where every individual is
experienced and with high skills which passionate candidate to get the opportunity to work with

this organization and to learn many things that can allows them in their future job. In this human
resource practices of Netflix where hire and fire policy plays an important role in the individuals
adaptation in sense of getting job opportunities and to delivery their best to the organization.
In United States, many talented people like to get the opportunity due to developed
country. In this, people like to work in private organizations for their personal and professional
development. This allows them to utilize their skills and talent on the right place. This allows
them to get attract towards the Netflix human resource practices where hire and fire allow to
provide them the opportunity to continuously improve own self to get in the line. This also
motivate individual to be in competition and to make more money than others. In this, there are
high benefits to individual who are working in such type of culture. This allow them to enhance
their professional skills and improve its continuously. United States appreciated this strategy
which influence them to get high-paid job with different other benefits. This is the work culture
of the United State where they focus on the some specific specialization which allows to focus
on some specific sector (El-Maboud, (2018)). This allows then to get better education which
further allows achieving better and effective skill for that sector. Due to hiring of experienced
professional, this allows Netflix not to focus on improving their skill rather than they use their
previous learned skill for their organizational work. Globally there are different work culture and
due to this, there is variation in many countries that can create difficulty to get success to hire
talented people which can help them to get access for the higher productivity of the organization.
For example- Japan have the working culture that any individual should get employment in any
organization then that employee should not change their organization. They work in that
organization till their retirement and after getting the Netflix culture People of Japan were
shocked. This indicates that people from Japan are rarely interested in such type of human
resource policies that is hire and fire. They like to get a permanent job where they stay and
perform their job role till retirement. There is also a culture where the organisation provides
proper training to their employees to improve their performance which allows to work
effectively. Such like that there are many of the country which can not like such type of hire and
fire policy. There should be some other perception that is not attracted towards many people.
There is also some perception that allows to focus on the delivery of better and effective job
opportunities where individual can perform well with utilizing their skills to perform well
professionally within the organization (Bloom, (2019)).

Analysing the recruitment practices of Netflix
In Netflix, there is the recruitment practices where the organization has the simple policy
where they do not hire newly graduated college student because they don't like to train people to
work in other organizations. They like to hire well-talented people whom they don't need to train
form start. They should only provide instruction about the activity or the job role which they
need to perform. They like to hire the talented and skilled person with experience which allows
them to get the immediate effect for their work within the organization. There is a positive aspect
that due to hiring talented people instead of providing training to new talent they like to hire
people with talent. Netflix also don't care about the degree of the candidate they just focus on
their talent and skill which can be utilise within the organisation to improve their organizational
performance.
According to Netflix policy, they only focuses on hiring to those employees who are
having technical knowledge and can primary fit in organizational culture. About 40 to 50% of
interview is regarding individual personality about get fit with the organization and rest of this is
about technical capability where they can prove themselves eligible for required job. Netflix
hiring process is about getting result from the panel of eight members that is consists of HR
representative, senior management and member of core team for which they are hiring. Final
decision in the hand of cpre team where a single no from recruitment team can reject the
candidate (Rono, (2019)). So, this is the hard process to select any candidate where human
resources policies and culture directly influence the individual. In year 2016, human resource
policies and culture manual was highlighted related with culture desk where it was the strategy
of the organization to influence about their policy and procedure that can help to attract large
number of candidate for their organization willingly. This also enable them to prepare pre-
interview about their candidate regarding their strict human resource policy that is regarding hire
and fire. This was effective and attract many eligible candidate. This create the opportunity to get
a job with high pay salary that can enable them to earn more. This also provided them the
opportunity to work with higher experienced and skilled employees (Jain, (2020))..
This was the recruitment process of the Netflix were due to leak of the document about
the human resource policies and culture. It attract large number of candidate to get to their job
opportunity at Netflix. This also mentally prepared to the candidate to work in such type of
competition where getting below average is the loss of job. This enables them to continue focus

on the improved skill and better performance with an organization. This influence organizational
performance and provide better outcome to the organization which can allow them to earn more
profit. Such type of recruitment process and practice is highly statistic where candidate have
information about their competency and continue work pressure. Instead of this, they like to get
job with their willing to perform their best to attain their job and earn high salary. It also provide
them the opportunity to work with highly skilled person to learn anything and get the opportunity
to compete with other professional which can allowed to improve their professional skill and
their talent. Such type of recruitment practices of Netflix motivate individual to utilise their skill
and opportunity to show that they are eligible to perform in such type of work pressure and
compete with other skilled professionals along with getting high salary (Wakil, (2019)).
Analysing challenges and opportunities of effectively and efficiently developing sustainable
HRM system along with focusing on performance and ethical practices
There are various type of challenges and opportunities of effectively and efficiently
developing sustainable HRM system which have the focus on ethical and performance practices.
In Netflix, there is the challenge for the sustainable HRM system is that due to strict and hard
HRM policy regarding hiring and firing this lead to create an important challenge for Netflix to
hire full time employees. There are many country who have various work culture where such
type of challenging culture people like to attain whereas many people does not like it. In this,
there are many challenges regarding getting skilled employees with agreeing on the risk of their
job which can be due to any below work performance. Due to this, it can create a negative
impact on the hiring system of HRM. In respect to this, it can create high challenge for Netflix to
hire high skilled candidate for their job role. This lead to create a sustainable HRM system due to
not having job security in the organization and a continuous challenge and competition can
create risk of job loss which is one of the demotivating factor for any person. It is also challenge
for Netflix to get highly skilled person rather than newly graduate student due to working in
other companies and having a large number of experience. This can only be allowed to get
involved in the job interview. Due to this, there is less number of candidate who willingly ready
to get such type of job opportunity with having information about risk of losing their job due to
their low performance (Thompson, (2019)).
There is opportunity for a sustainable HRM system which is regarding providing
opportunity to the experienced person to get high paid salary. This influence skilled and talented

person who are underpaid another organization. Netflix provide the opportunity to use their
talent and skill at the right platform where they can earn high paid salary while using their skill
and their high work performance within the organization. There is also an opportunity to work
with high skilled a professional which can enhance their skill and learn many other things
regarding their professional work. This provide them the opportunity to compete with another
professional with high skill and enable them to show their best within the organisation. This can
allow to show their performance within an organization and by following ethical practices which
enable them to earn high salary according to their skill and talent. This is the ethical practice
where sustainable HRM system allows to hire eligible and highly skilled candidate for the job
role which they deserve (Lieberman, (2019)).
For the sustainable HRM system talent retention is the biggest challenge for the Netflix
where managing relationship with employees are not better enough because due to getting low
performance through any employee. This lead to create risk of job loss because Netflix policy is
regarding hire and fire where do to not able to utilise skill and talent according to competition.
This can lead to create the risk of getting fired from the organization and the organization focus
on hiring new talent where there is no need to train them regarding their work. With hiring high
skilled person or candidate allows Netflix to get better outcome. There is the opportunity for the
Netflix to get new talent for the organization by hiring high skilled candidate for job role. This is
highly effective and create big opportunity for the organization to save their time and cost of the
training for their employee (Gedia, (2020)) This enable Netflix to directly focus on work and
utilising their skill and talent for the organization to improve the business and in focusing of
delivering better services. Sustainable HRM system have the focus on high-performing
employees and candidate which can provide higher productivity to the organization by following
ethical practices. Sustainable HRM system should have the focus on ethical practices where
candidate gets various benefit regarding their health and other sector. This enable them and
motivate them to retain at this organization and perform well to enhance productivity
(Abdulkareem, (2018)).
Recommendation for Netflix
Due to hire and fire policy, it is hard competition for every individual to stay within this
organization. To make it smooth and provide opportunity to new talent, there is need to improve
policy and practices. In this, it is recommended that Netflix should focus on improving HRM

policies where hiring new and skill talent can allow them to allow thinking out of the box by
hiding new talent and new graduate. It can provide the opportunity to use their potential and
creativity to improve organizational productivity with higher rates (Chow, (2020)).
It is also recommended that Netflix should focus on providing training for their
employee. This can enable them to improve their employees skills and allowed to retain their
employee to perform well for the organization. This also help to improve their skill and talent for
the organization which can be highly effective for delivering high performance to the
organization for their higher productivity. Providng training can enable thier employee to stay
with the new technology and enable them to learn new things which can allow to imprve their
professional skills. This lead to make thier employee more talented to use their skill with another
level (Paschos, (2018)).
CONCLUSION
From above discussion, it can be concluded that HRM policy a highly effective to enable
candidate to focus on job opportunity. This also enable the organization to hire effective talent
for that organization had a specific job role. It is also enable to select the more efficient candidate
for the organization for utilising their skill and talent for Organisational productivity. In this
discussion, there is information regarding success of Human Resource practices within Netflix
through utilizing hire and fire policy. There is a discussion about this policy within United state
and globally. There is also a discussion about analysis of recruitment practices within Netflix.
There is also an analysis about the challenges and opportunity for developing a sustainable HRM
system in focusing with ethical and performance practices. This report also consist of
recommendation for Netflix for improving policies and practices within an organization to
improve organizational productivity.

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