Reflection on New Enterprise Development

This report reflects on the personal experience of a group consultancy project and MD4060 module, focusing on the new Preston market. It discusses the stages of Kolb's reflection model and the learnings from the experience.

Running Head: NEW ENTERPRISE DEVELOPMENT 0
NEW ENTERPRISE DEVELOPMENT
Student name
3/23/2019

NEW ENTERPRISE DEVELOPMENT 1
Contents
Introduction......................................................................................................................................2
Kolb Reflection model.....................................................................................................................2
1. Concrete experience..............................................................................................................3
2. Reflective observation..........................................................................................................3
3. Abstract conceptualization....................................................................................................4
4. Active experimentation.........................................................................................................5
Conclusion.......................................................................................................................................5
References........................................................................................................................................7

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Introduction
This report work would include reflection on my personal experience of group consultancy
project and MD4060 module. Reflection is an effective way of learning from previous
experience. Kolb’s reflection model consists of four stages in the cycle which will be used for
presenting this piece of reflecting for better understanding. The project was about Preston market
or Preston market hall where various types of goods like fish are offered to the customer’s under
a single roof (prestonguildcity, 2019). However due to very old and damage building, the market
was demolished although a new market has been developed there. The major aim of this new
place was to provide organic and fresh goods to customers (Dosser & Nicol, 2016).
Kolb Reflection model
Figure 1: (Source: (Fook, 2018)

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1. Concrete experience
The actual description of the experience would be included in this first stage. For the
sterling consultancy project, the group was formed and the roles were assigned in the
group for better organization and management among the group and avoid duplicity of
work. I was the leader of the group, and the host organization was selected to be the
Preston market for the project. The project as to provide consultancy to Preston box
market, the project included various decision making before reaching out to the plan.
Moreover there were certain issues faced by the team while conducting the project, the
reason being the viewpoint of every individual member is different and the chances of
conflicts were higher (prestonguildcity, 2019). Some of the positive aspects identified for
the Preston box market were that they many products are available for the customer under
a single roof, for traders the prices were affordable and the concept was found to be
attractive and new. However, some of the negative aspect would be loss of the original
heritage of the city, since the original building was heritage to the city, which was loss
with new market concept. The chances of increase in rent for the places for vendors could
be another negative aspect (prestonguildcity, 2019).
2. Reflective observation
The reflection of the feeling during the experience would be included in this stage. Before
initiating the project we were not aware of the team member and the host organization with
whom I would be working. I was not sure if I would be able to work in a group while
coordinating with various stakeholders with the host organization and within the team members.
At the time of experience I started feeling confident when I was assigned as leader of the project.
The problem arises with the selection of host organization because of different viewpoints of

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everyone and being a democratic leader I preferred to listen everyone before making any
decision, which turned out to heat up a conversation and due to the unacceptability of each
other’s idea, a small conflict arose among the team. I listened to everybody, tried to resolve the
issue and the last decision was made by me. As the task progressed various other roles were
assigned within the group as there were various other jobs increased afterward. For instance
relationship building with the host organization was one such task which is done to develop
coordination among the organization and their requirements to be added in the plan. Another
problem was that some of the tasks took longer time due to which the whole project got late by a
day. This problem was overcome while interacting with the host organization and asking
addition time to complete the plan.
After the experience the project resulted out to be successful at the same time it could have been
completed on time. There was major learning from the issue faced and the experience I had,
which could be used in future and helpful in my career (placenorthwest, 2019).
3. Abstract conceptualization
The major leanings from the experiences are considered in this stage. The learning from this
reflective experience was:
 Time management – One of the issues faced was related to the time that could have
solved through time management matrix. This could be done through developing matrix
considering the priority of the task and relevancy of the task.
 Problem solving method – For solving the problem a structured process can be followed
to resolve the problem more accurately.

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 Conflict resolution techniques – Considering the situation the conflicts can be resolved
using various techniques like competing, collaborating, compromising, avoiding, and
accommodating.
 Decision-making style – There is a major decision-making style, among which one
specific style could have used. For instance conceptual decision making, analytical,
descriptive, and behavior (Janis & Mann, 2014).
 Leadership skills – Various leadership skills were learned like communication,
relationship building, and cooperation. Being a leader, leadership styles are a most
relevant aspect and must be enhanced with time.
4. Active experimentation
The learning from the experience could be useful in the future course of work or upcoming
project. For instance in the next project I would prefer to schedule the tasks well before, for
which either time management matrix would be developed or Gantt chart would be helpful in
such a situation. Moreover, the leadership skills learned would be applied in the upcoming
project and the conceptual decision-making style would be used for enhancing innovation and
creativity while adopting the social approach (Cotton, 2016). The relationship building would be
enhanced and applied in the next project and can be expressed through more effective
communication. The conflict management would also be used in case of identification of any
potential conflict to be arising (Schon, 2017).
Conclusion
From the report it can be said that the consultancy project was a major experience which was
reflected through Kolb’s reflective cycle. The plan was made for the new Preston box market by

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our group which was completed successfully but with a delay of 24 hours. There was a certain
issue faced in the group like conflict among the team at the time of decision making. The major
learnings from the experience included leadership skills, decision-making style, conflict
resolution techniques, problem solving method, and time management. These learning could be
helpful to apply in future work for improvising the upcoming experience. This would include the
application of conceptual decision making style, time management in advance and conflict
management techniques could be applied.

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References
Cotton, D., 2016. The Smart Solution Book: 68 Tools for Brainstorming, Problem Solving and
Decision Making. UK: Pearson UK.
Dosser, I. & Nicol, J., 2016. Understanding reflective practice. Nursing Standard, 30(36).
Fook, J., 2018. REFLECTIVE MODELS AND FRAMEWORKS IN PRACTICE.
Methodologies for Practice Research: Approaches for Professional Doctorates, 1, p.57.
Janis, I.L. & Mann, L., 2014. Decision making: A psychological analysis of conflict, choice, and
commitment. new york: Free press.
placenorthwest, 2019. preston-market-hall-opens-for-business. [Online] Available at: •
https://www.placenorthwest.co.uk/news/preston-market-hall-opens-for-business/.
prestonguildcity, 2019. preston-markets. [Online] Available at:
http://www.prestonguildcity.co.uk/visit/shopping/preston-markets/.
prestonguildcity, 2019. preston-markets. [Online] Available at:
http://www.prestonguildcity.co.uk/visit/shopping/preston-markets/.
Schon, D., 2017. The reflective practitioner: How professionals think in action. London:
Routledge.